Owner-reported complaints naming the engine system, filed with NHTSA
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Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2002 Chevrolet Silverado 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 56 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 56, in the owner's own words
KNOWN TO GM INJECTOR PROBLEMS WITH CHEVY SILVERADO VEHICLES. MY INJECTOR CRACKED OR FAILED AND DIESEL WENT IN TO MY ENGINE OIL, CAUSING AN OVER FILL OF 2 GALLONS. OIL WAS LEAKING OUT ALL OVER FROM MY TRUCK WHILE I WAS DRIVING. THERE ARE MANY OTHER POST ABOUT THIS PROBLEM AND GM IS AWARE BUT HASN'T ISSUED A RECALL.
WHILE DRIVING, THE ENGINE WILL SUDDENLY SHUT DOWN AND WITHOUT WARNING STOP.
2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO ENGINE FUEL INJECTORS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE REQUIRED HAVING THE FUEL INJECTORS REPLACED MULTIPLE TIMES. THE VEHICLE WAS REPAIRED TWICE UNDER WARRANTY. THE CONSUMER REQUESTED FOR THE MANUFACTURER CONTINUE TO REPAIR THE INJECTORS UNDER THE WARRANTY. *JS
EXHAUST MANIFOLD BOLTS BREAKING AND BOTH EXHAUST MANIFOLDS CRACKING EVRY 50000 MILES. OCCURS WHILE DRIVING.
THE GLOW PLUGS AND FUEL INJECTORS FAIL PREMATURELY I WAS TOLD BY THE LOCOL SERVACE MANAGER THAT THERE WAS PLENTY OF TIME TO GET THE REPAIRS BUT A FEW WEEKS LATER WHEN I BROUGHT IT IN FOR THE SUPPOSED FREE REPAIRS THEY TELL ME THE TIME FOR MINE IS OVER ITS TOO OLD. WHEN NO ONE HAD SHOWED ME A PRINT OUT AND THE COMPANY I BOUT IT FROM NEVER DISCLOSED THE ISSUE. IF THE VEHICLE STALLS IN TRAFFIC IT COULD CAUSE AN ACCIDENT.
TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 75 MPH, A MESSAGE INDICATING THAT THE ENGINE OVERHEATED DISPLAYED AND SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE FLAMES QUICKLY SPREAD TO THE CABIN OF THE VEHICLE. WHILE THE FLAMES WERE INSIDE THE CABIN, THE CONTACT ATTEMPTED TO EXIT THE VEHICLE BUT THE DRIVER SIDE SEAT BELT WOULD NOT IMMEDIATELY UNLOCK. THE SEAT BELT FINALLY UNLOCKED, BUT THE DRIVER SIDE DOOR WOULD NOT UNLOCK. THE DOOR EVENTUALLY UNLOCKED AND THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 247,433.
AS I WAS DRIVING AT 75 MPH, THE INDICATOR LIGHT SAID, ENGINE OVERHEATED. I THEN NOTICED WHITE SMOKE COMING FROM THE HOOD. THE WHITE SMOKE TURNED BLACK. I PULLED OVER TO THE SIDE OF THE ROAD AND BEFORE I COULD SHUT THE ENGINE OFF, THE ENGINE SHUT OFF ON ITS OWN. FIRE BEGAN COMING UP WHERE THE WINDSHIELD WIPERS ARE LOCATED AND PROCEEDED THROUGH THE DASHBOARD. I TRIED TO UNLATCH MY SEAT BELT BUT IT WOULD NOT RELEASE. AFTER SEVERAL TRIES IT RELEASED. I ATTEMPTED TO OPEN THE DOOR; HOWEVER, I HAD THE SAME PROBLEM. THE DOOR DID NOT OPEN. AFTER BUMPING THE DOOR FORCIBLY MANY TIMES, IT ALSO CAME OPEN. MIND YOU, ALL THE WHILE THE FLAMES ARE COMING INSIDE THE CAB. I CALLED 911 AND THE COUNTY FIRE DEPARTMENT WAS DISPATCHED, BUT NOT BEFORE IT WAS FULLY ENGULFED IN FLAMES. THE VEHICLE WAS WELL MAINTAINED. I WANT TO KNOW WHAT STEPS TO TAKE TO PREVENT THIS FROM EVER HAPPENING AGAIN?
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING AT 65 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE HEAD GASKET FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT HAD TO SPRAY ETHER ON THE INTAKE IN ORDER TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
THE TRUCK WAS HOOKED TO A 25' GOOSENECK TRAILER LOADED WITH HAY. THE ENGINE WAS THE DURAMAX DIESEL WITH ALLISON TRANSMISSION. THE INTENT WAS TO HAUL HAY FROM EASTERN WASHINGTON TO WESTERN WASHINGTON. THE POWER STEERING PUMP BROKE A SHAFT INSIDE THE PUMP MAKING THE POWER STEERING UNUSABLE. AS IT TURNS OUT THE POWER STEERING PUMP ALSO SERVES AS THE POWER BRAKE ASSIST. AT A SPEED OF ABOUT 3 MPH, IT WAS ALL I COULD DO TO BRAKE THE TRUCK BUT WAS UNABLE TO TURN THE WHEELS. IT WAS VERY FORTUNATE THAT THIS HAPPENED IN THE FARMERS FIELD AND NOT ON THE HIGHWAY. IF I HAD BEEN DRIVING ON THE HIGHWAY WHEN THE PUMP QUIT WORKING, THE TRUCK WOULD HAVE GONE OFF OF THE ROADWAY, MOST LIKELY OVER A STEEP CLIFF BECAUSE I WOULD HAVE BEEN UNABLE TO STEER THE TRUCK OR STOP IT DUE TO THE SINGLE PUMP FAILURE. ADDITIONALLY, THE LOAD OF HAY WOULD HAVE CAUSED THE TRUCK TO PICK UP SPEED IF IT WAS GOING DOWN HILL. *TR
4 OF THE EXHAUST MANIFOLD BOLTS ARE BROKE. I NOW SMELL EXHAUST FUMES IN THE PASSENGER COMPARTMENT. *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE. *TR
TWO EXHAUST MANIFOLD BOLTS ON A 2002 CHEVY SILVERADO 2500 HD ROTTED AND SHEERED OFF AND ONE OTHER DOES NOT SEEM TO BE AS RUSTED AND JUST BROKE OFF AT THE HEAD OF THE BOLT. THIS BOLT FAILURE COULD CAUSE MANY ISSUES, ONE BEING, POSSIBLE FIRE IN THE ENGINE COMPARTMENT, OR CATALYTIC FAILURE, O2 SENSOR ISSUES, CHECK ENGINE LIGHT STAYING ON. *TR
AS MILLIONS OF OTHER COMPLAINTS FOR THIS SAME PROBLEM MY 2002 CHEVY 6.0LTR EXHAUST MANIFOLD BOLT HEADS ARE SNAPPING OFF AND BURNED THE GASKET OUT WHICH NOW FIRE SHOOTS OUT THE GAP AND THE EXHAUST IS NOW FILLING UP IN THE ENGINE COMPARTMENT AND TRAVELING INTO THE CAB. ALSO NOT TO MENTION THE EMISSIONS THAT ARE NOT BEING DISPLACED PROPERLY AND THAT IT IS RUINING MY CATALYTIC CONVERTER. NOT ONLY DOES THIS POSE A HUGE FIRE RISK THE FLAME THAT SHOOTS OUT IS DIRECTED RIGHT AT THE ENGINE COOLANT SENSOR AND IS BURNING IT, SOMEONE SOMEWHERE HAS SWEPT THIS PROBLEM UNDER THE RUG IT'S TIME TO ADDRESS THIS BEFORE SOMEONE GETS HURT. DO IT NOW !!!!!!!! DEMAND A RECALL!!!!!!! DO IT NOW!!!!!!! *KB
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE SRS WARNING INDICATOR. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE ENGINE WAS PERFORMING ROUGHLY. THE ENGINE WAS RESTARTED AFTER COOLING DOWN. THE FAILURE RECURRED THREE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 07V52100 (ENGINE AND ENGINE COOLING) BUT WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CAM SHAFT POSITION SENSOR WAS BEING REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
WHILE DRIVING DOWN THE ROAD THE VEHICLE DIES OUT, AND QUITS RUNNING. IT THEN BECOMES HARD TO STEER AND STOP. IT TAKES ABOUT 2 TO 5 MINUTES BEFORE STARTING BACK UP, SOMETIMES MAYBE EVEN LONGER. IT DIES OUT ANY WHERE FROM 2 TO 3 TIMES A DAY, DEPENDING ON HOW LONG AND FAR I AM DRIVING. THE SPEED VARIES FROM 10 MPH UP TO 75 MPH. *TT
I HAVE THE 2002 SILVERADO 2500HD WITH THE 8.1L ENGINE AND I HAVE RANDOM STALLING WHILE DRIVING AT ANY SPEED OR EVEN STANDING AT A STOP LIGHT. IT HAS JUST STARTED TO NOT START FROM A COLD START TOO.THIS HAPPENS 4 TO 5 TIMES A DAY. *TR
I HAVE A 2002 CHEVROLET SILVERADO 2500HD LT EXT. CAB LB7 DURAMAX 5 SPEED ALLISON TRANSMISSION, IT HAS 114000 MILES ON IT. THIS TRUCK HAS BEEN SERVICED AS DIRECTED SINCE NEW. THE TRUCK STARTED USING LOTS OF FUEL, AT AN IDLE IT SERGED BETWEEN 700 & 900 RPM'S, AND OIL STARTED BLOWING OUT THE BLOWBY TUBE. I HAVE JUST FOUND OUT THAT 3 FUEL INJECTORS ARE LEAKING FUEL, WITH A POSSIBLE HEAD GASKET LEAK,FILLING MY CRANKCASE WITH DIESEL, CAUSING OIL TO BLOW OUT ALL OVER THE TRUCK, ROAD AND WHATEVER ELSE IT CAN LAND ON. WHILE INVESTIGATING WHAT TO DO, TO FIX THE TRUCK I'VE FOUND 3 OTHER PEOPLE I KNOW THAT HAVE DURAMAX'S, AND THEY ARE GOING THROUGH THE SAME PROBLEMS. IT'S GOING TO TAKE ME A YEAR TO SAVE THE MONEY I NEED TO FIX THIS TRUCK. I'M EVEN GOING TO DO THE WORK MYSELF. IN MY OPINION GM SHOULD BE ASHAMED. THEY SHOULD AT LEASED PAY FOR THE PARTS. THE CHEAPEST INJECTORS I'VE FOUND ARE $225.00 APIECE WITH A $125.00 CORE CHARGE. IT'S RECOMENDED THAT ALL 8 INJECTORS BE REPLACED AT ONCE. I'VE ALSO BEEN TOLD THESE ENGINES HAVE DEFECTIVE HEAD GASKETS. THAT WILL COST ANOTHER $600.00 FOR PARTS, AND $110.00 FOR SPECIAL TOOLS I NEED TO DO THE JOB. WHEN I FORKED OVER THE $40,000 CASH INHERITINCE MONEY TO BUY THIS TRUCK, I DIDN'T SIGNUP FOR THIS. *TR
I OWN A 2002 CHEVROLET 2500 HD WITH THE 8.1 (8100 VORTEC) ENGINE. I HAD BEGAN HAVING PROBLEMS WITH THE ENGINE STALLING WHILE DRIVING PERIODICALLY. IT BECAME A FREQUENT PROBLEM. I HAD THE VEHICLE SCANNED AT A LOCAL AUTO PARTS STORE WITH NO FAULT CODES SHOWING. I LEARNED THE CRANKSHAFT POSITION SENSOR WAS AT FAULT BY DOING SOME ONLINE RESEARCH. I ALSO LEARNED THE SAME ENGINE HAD A RECALL IN 2001 AND NOT 2002 THE FACT THE VEHICLE STALLS DURING OPERATION IS A SERIOUS HAZARD . CHEVROLET NEEDS TO TAKE RESPONSIBILITY FOR THIS AND RECALL THESE VEHICLES . I CHANGED MY OWN , BUT CHEVROLET NEEDS TO FIX THIS FAST BEFORE SOMEONE DIES IF THEY HAVEN'T ALREADY ! *TR
2002 2500HD CHEVY SILVERADO STALLING FOR THE LAST 6 MONTHS RANDOMLY. TAKEN TO HAVE FIXED CANNOT IDENTIFY THE PROBLEM WITH COMPUTER SCAN. TRUCK STALLING ON THE HIGHWAY MANY TIMES. ONCE TRUCK STALLS, TURN OFF KEY, LET SET FOR 10 -15 SECONDS, RESTART. I GUESS THE SYSTEM RESETS ITSELF. THIS IS NOT SAFE. *TR
2002 2500HD SILVERADO WITH 8.1L GAS MOTOR STALLING RANDOMLY FOR TWO MONTHS NOW, AT LEAST 3 TIMES A WEEK. TOOK IT INTO THE DEALER AND CRANKSHAFT POSITION SENSOR WAS AT FAULT, WHICH THE DEALER TOLD ME THE 2001 8.1L HAS OPEN RECALL BUT NOT ON 2002!! LAST TIME I DROVE THE TRUCK I WAS NEARLY T-BONED DUE TO THE TRUCK DYING IN INTERSECTION. PLEASE EVERYONE WHO HAS HAD THIS PROBLEM REPORT IT HERE! WE NEED A RECALL ON THIS CPS BEFORE SOMEONE DIES! I HAD DEALERSHIP FIX IT TO THE TUNE OF $400!!!!! CHEVY NEEDS TO OWN THIS PROBLEM! *TR
EXHAUST MANIFOLD BOLTS ON 2002 CHEVROLET 2500 HD 6.0 L V8 ARE BROKEN AT THE BACK BOLT ON THE DRIVERS SIDE. THE PASSANGER SIDE EXHAUST MANIFOLD IS CRACKED BETWEEN THE 3RD AND 4TH BOLT FROM THE FRONT. I REPLACED THE BOLTS ON THE DRIVER SIDE, EXCEPT FOR THE BACK ONE THAT IS SHEARED OFF FLUSH WITH THE CYLINDER HEAD. THE ONLY WAY TO GET THIS PARTICULAR BOLT OUT IS TO REMOVE THE CYLINDER HEAD FROM THE ENGINE SO THAT A MACHINE SHOP CAN DRILL OUT THE OFFENDING BOLT. THE REPLACEMENT BOLTS THAT I PURCHASED FROM THE GM DEALER WERE A MUCH STURDIER BOLT THAT HAD A MUCH LARGER HEAD ON THE BOLT. TO ME THIS INDICATES KNOWLEDGE THAT THERE IS A PROBLEM AND THAT GM IS AWARE OF IT. THIS WILL MOST CERTAINLY LEAD TO AN EXHAUST LEAK THAT WILL CAUSE THE CHECK ENGINE LIGHT TO COME ON. A VEHICLE WITH THE CHECK ENGINE LIGHT ON CANNOT PASS A FIELD EMISSIONS TEST AND WILL RESULT IN A REVOCATION OF THE VEHICLES REGISTRATION UNTIL THE PROBLEM IS CORRECTED. THIS IS NOW A SERIOUS PROBLEM THAT IS VERY EXPENSIVE TO REPAIR. GM SHOULD BE HELD ACCOUNTABLE FOR THE POSSIBLE EPA VIOLATIONS THAT THIS WELL DOCUMENTED ISSUE IS NOW CAUSING. THIS VEHICLE ONLY HAS 70,000 MILES ON IT, VERY LOW FOR A 2002.
2002 CHEVROLET 2500 HD 8.1 LITER V-8 GAS ENGINE, ENGINE RANDOMLY SHUTS OFF WHILE OPERATING VEHICLE, WILL RESTART SOMETIMES WHILE STILL ROLLING AND SOMETIMES TAKES 30 MINUTES TO RESTART. *TR
FOR THE SECOND TIME --LAST TIME ABOUT 3 YEARS AGO --THE DEALER TELLS ME THAT THE REAR EXHUST MANIFOLD BOLTS HAVE SHEARED OFF . I HEAR FROM OTHER MECHANICS AND THE INTERNET THAT THIS HAPPENS ALL THE TIME ON SILVERADOS . IT IS VERY EXPENSIVE TO REPAIR . *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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