2002 Chevrolet Silverado 2500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Chevrolet Silverado 2500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes21253.3%
- Engine5614.1%
- Fuel system307.5%
- Tires & wheels174.3%
- Steering164.0%
- Electrical102.5%
- Body & structure102.5%
- Visibility71.8%
- Powertrain (other)61.5%
- Other / unspecified61.5%
- Airbags51.3%
- Suspension51.3%
- Interior & seats41.0%
- Transmission41.0%
- Seat belts30.8%
- Driver assistance30.8%
- Exterior lighting30.8%
- Heating & air conditioning10.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I pulled the truck out of the garage in working condition, left it running while parked in the driveway. It emptied the entire brake fluid reservoir through a leak in the distribution junction on the rear axle, leaving the truck with no brake function whatsoever. Had I not parked the truck in the driveway, I would have been involved in a serious collision due to sudden complete brake failure.
While driving on US60 East of Lexington Kentucky I was preparing to turn left using the left turn lane. There was another car in front of mine and as I approached it I began to lightly apply the brakes. The brake pedal went all the way to the floor with no decrease in speed. Fortunately I was able to switch back to the through lane and avoid an accident. While I was able to avoid an accident there was definitely a risk of injury to myself and the occupants of the other vehicle. When I was able to inspect the vehicle I found that the brakeline adjacent to the fuel tank was rusted through which caused a complete brake failure. I do the vehicle maintenance personally and have since made necessary repairs to the brake system. I was aware of problems with the brakelines on this vintage truck being prone to failure due to rusting. As I was making repairs it was obvious the routing of the brakelines was such as to making the rusting more likely to happen.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
KNOWN TO GM INJECTOR PROBLEMS WITH CHEVY SILVERADO VEHICLES. MY INJECTOR CRACKED OR FAILED AND DIESEL WENT IN TO MY ENGINE OIL, CAUSING AN OVER FILL OF 2 GALLONS. OIL WAS LEAKING OUT ALL OVER FROM MY TRUCK WHILE I WAS DRIVING. THERE ARE MANY OTHER POST ABOUT THIS PROBLEM AND GM IS AWARE BUT HASN'T ISSUED A RECALL.
WHILE DRIVING, THE ENGINE WILL SUDDENLY SHUT DOWN AND WITHOUT WARNING STOP.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
MY ABS SPEED SENSOR GOT SHEARED BY BACK OF MY FRONT DRIVERS SIDE TIRE IN WHICH I HAVE SEEN ON MULTIPLE SIGHTS A DEFECT THAT WAS DEEMED A RECALL FOR BEING POORLY SET UP ON THE ASSEMBLY LINE. SECONDLY, IVE SPENT THOUSANDS AND LOOKING ONLINE FOR A VARY SERIOUS ISSUE IVE BEEN HAVING WITH MY VEHICLE DUE TO INTERMEDIATE STALLING, BACKFIRING, AND VEHICLE DIEING DUE TO WHAT HAS FINALLY BEEN FOUND TO BE THE INFAMOUS CRANKSHAFT SENSOR. REPLACED MY COMPUTER, ALL 02 SENSORS, EGR VALVE EXC... THAN UPON LOOKING AND RESEARCHING, I FIND IT WAS A MAJOR ONE ON RECALL AS WELL FOR FAILING ALL THE TIME. I JUST FEEL IF THESE ARE FACTORY ERRORS AND BEEN ON THE RECALL, AND MY WOMAN WHO TRAVELS WITH ME THAT IS PARALYZED DUE TO AN ACCIDENT, I SHOULD BE ENTITILED TO THE RECALLS GIVING THEY WERE KNOWN FLAWS ON THE ASSSEMBLY LINE AND A DANGER TO OTHERS. WHEN THE VEHICLE STALLS OUT, IT STARTS CHOKING, BACKFIRING, AND BUCKING AND WANTS TO LOCK UP AND LOOSE CONTROL. NOT COOL. IVE BEEN CHASING THIS PROBLEM SPENDING THOUSANDS IN PARTS AND REPAIRS TO MAKE THIS TRUCK SAFE FOR WORK AND FEEL IF THERE HAS BEEN RECALLS FOR ALL THIS, WOULD BE NICE TO REAP SOMETHING OUT OF MY INVESTMENT IN THIS TRUCK
ALL MY BRAKE LINES ARE CORRODED/RUSTING OUT. ONE LINE ALREADY HAD TO BE REPLACED. VERY DANGEROUS. ALL MY FUEL INES ARE STARTING TO CORRODE AND APPEAR TO REQUIRE REPLACEMENT SOON.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
DRIVING AT 55 MPH ON HWY 528 ABOUT 20 MILES EAST OF ORLANDO, THE TRUCK BEGAN TO SHAKE AND THEN WE SUFFERED A CATASTROPHIC TREAD SEPARATION OF OUR REAR DRIVER'S SIDE TIRE. WE WERE TRAILERING A CAMPER AT THE TIME. BY THE TIME I WAS ABLE TO BRING THE TRUCK TO A STOP ON THE SHOULDER OF THE HIGHWAY WE HAD SUSTAINED CLOSE TO $3000 WORTH OF DAMAGE TO THE REAR DRIVER'S SIDE FENDER AND WHEEL WELL. THIS WAS THE 2ND KUMHO LT 245/75 R16 OF THE SET THAT HAD A SEPARATION. THE FIRST ONE WE WERE ABLE TO SLOW DONE IN TIME TO PREVENT ANY DAMAGE TO THE VEHICLE. THE TIRES ONLY HAD 18000 MILES ON THEM AND INFLATION PRESSURES HAD BEEN CHECKED WITHIN 24 HOURS OF THE INCIDENT EACH TIME. AFTER CALLING KUMHO SEVERAL TIMES AFTER THE 1ST INCIDENT, THEY GAVE A 67 DOLLAR CREDIT ON THE TIRE. THE SECOND TIME THEY HAVE NOT RETURNED MY MULTIPLE PHONE CALLS. I HAVE NOW REPLACED AND KEPT THE REMAINING TIRES OF THE SET. I KEPT THEM HOPING THAT NHTSA WOULD TAKE THEM FOR TESTING. I FILED A COMPLAINT BY PHONE WITH NHTSA ON 11/3015 AND MEKO TOLD ME I WOULD BE RECEIVING FORMS IN THE MAIL TO COMPLETE THE COMPLAINT. IT HAS NOW BEEN OVER 2 MONTHS, AND I HAVE NOT RECEIVED ANYTHING FROM YOU! MY COMPLAINT # WAS 10807471. THESE ARE DANGEROUS FAULTY TIRES AND NEED TO BE RECALLED. SOMEONE NEEDS TO HOLD KUMHO RESPONSIBLE FRO THESE TIRES BEFORE MORE LIVES ARE LOST SECONDARY TO CATASTROPHIC SEPARATIONS.
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD EQUIPPED WITH KUMHO ROAD VENTURES A/T TIRS, SIZE 245/75 R16 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A VIBRATION COMING FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT DECREASED THE SPEED TO 10 MPH AND THE REAR PASSENGER SIDE TIRE BLEW UP. THE TIRE WAS REPLACED WITH A SPARE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE TREAD SEPARATED. THE TIRE WAS REPLACED. ALSO, WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER SIDE TIRE BLEW UP. THE TIRE WAS REPLACED WITH A SPARE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 184,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 14,000.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THE ABS LIGHT CAME ON AND THE BRAKE LIGHT. THE POWER STEERING IS BAD AND THE STEERING WHEEL SHAKES WHEN I BRAKE, I GOT THE BRAKES AND ROTORS CHANGED AND THE PROBLEM PERSISTED
WHILE TOWING A 7000 LB 5TH WHEEL TRAILER THE ELECTRICAL PLUG BETWEEN THE VEHICLE AND TRAILER BECAME PARTIALLY DISLODGED AND AFFECTED THE VEHICLE ELECTRICAL SYSTEM WHICH MADE THE GAUGE NEEDLES GO HAYWIRE INCLUDING THE TACHOMETER. ENGINE STALLED WITH RESULTANT LOSS OF POWER STEERING AND BRAKES. LUCKILY WAS ABLE TO PULL INTO PARKING LOT AND STOP USING TRAILER BRAKES. REINSERTED PLUG FULLY INTO SOCKET AND HAVE NOT HAD A PROBLEM SINCE. *TR
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
WHILE TOWING A 7000 LB 5TH WHEEL TRAILER THE ELECTRICAL PLUG BETWEEN THE VEHICLE AND TRAILER BECAME PARTIALLY DISLODGED AND AFFECTED THE VEHICLE ELECTRICAL SYSTEM WHICH MADE THE GAUGE NEEDLES GO HAYWIRE INCLUDING THE TACHOMETER. ENGINE STALLED WITH RESULTANT LOSS OF POWER STEERING AND BRAKES. LUCKILY WAS ABLE TO PULL INTO PARKING LOT AND STOP USING TRAILER BRAKES. REINSERTED PLUG FULLY INTO SOCKET AND HAVE NOT HAD A PROBLEM SINCE. *TR
I BELIEVE THAT I ALSO HAVE A PROBLEM WITH MY IGNITION AND FRONT PANEL. I CAN PULL MY KEY OUT IN ANY POSITION. EVERYTHING LIGHTS UP ON THE DASHBOARD AT ONE TIME OR ANOTHER. IT HAS CALLED MY VEHICLE TO STALL OR EVEN SHUT DOWN ALTOGETHER. I DON'T UNDERSTAND WHY MY VEHICLE HAS NOT BEEN RECALLED. I HAVE HAD IT IN SEVERAL TIMES BUT AM UNABLE TO FIND OUT WHAT THE CAUSE IS. PLEASE HELP ME. MY TRUCK SCARES ME SO MUCH, I'M AFRAID TO DRIVE IT, ESPECIALLY ON THE FREEWAY, OR ROADS THAT ARE BLACKED OUT FOR CELL PHONES, AND NO WAY TO GET HELP. *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I BELIEVE THAT I ALSO HAVE A PROBLEM WITH MY IGNITION AND FRONT PANEL. I CAN PULL MY KEY OUT IN ANY POSITION. EVERYTHING LIGHTS UP ON THE DASHBOARD AT ONE TIME OR ANOTHER. IT HAS CALLED MY VEHICLE TO STALL OR EVEN SHUT DOWN ALTOGETHER. I DON'T UNDERSTAND WHY MY VEHICLE HAS NOT BEEN RECALLED. I HAVE HAD IT IN SEVERAL TIMES BUT AM UNABLE TO FIND OUT WHAT THE CAUSE IS. PLEASE HELP ME. MY TRUCK SCARES ME SO MUCH, I'M AFRAID TO DRIVE IT, ESPECIALLY ON THE FREEWAY, OR ROADS THAT ARE BLACKED OUT FOR CELL PHONES, AND NO WAY TO GET HELP. *TR
BRAKE LINES RUSTED OUT A HOLE THERE ARE 4 LINES GROUPED ON THE FRAME AT 67000 MILES 2 LINES RUSTED OUT AND AT 131,000 MILES 2 MORE RUSTED OUT BOTH TIMES . COMPLETE LOSS OF BRAKES PUSHES FLUID OUT USED EMERGENCY BRAKE TO STOP 2 TIME ALMOST REARENDED A CAR SWERVED RIGHT TO AVOID COLLISION.HAVE 2004 HD 2500 WITH SAME CONDITION S AT 48000 MILES. CHEVROLET NEEDS TO MAKE THIS RIGHT TO PEOPLE . *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
BLOWER MOTOR STOPPED WORKING LAST YEAR. I HAD A NEW BLOWER MOTOR INSTALLED AND THE REPLACEMENT STOPPED WORKING. WHEN I BROUGHT MY TRUCK TO BE REPAIRED FOR THE SECOND TIME, I WAS INFORMED THAT THERE IS A PROBLEM WITH THE WIRING/RESISTOR WHICH SUPPLIES POWER TO THE BLOWER MOTOR. APPARENTLY, THE MOTOR PULLS MORE POWER THAN THE WIRING IS RATED FOR WHICH CAUSES IT TO HEAT UP AND BURN THE INSULATION OFF OF THE WIRING UNDER THE DASHBOARD. MY MECHANIC TOLD ME THAT I SHOULD CONSIDER MYSELF LUCKY THAT MY TRUCK DID NOT CATCH FIRE LIKE ANOTHER CUSTOMER'S TRUCK HE HAD RECENTLY REPAIRED FOR THE SAME REASON AS MINE HAD. I FEEL THAT I HAVE PAID FOR REPAIRS TWICE DUE TO DEFECTIVE GM PARTS. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE BACKING UP THE VEHICLE AT 1 MPH, THE REARVIEW MIRROR BECAME UNSTABLE. THE CONTACT CRASHED INTO A TELEPHONE POLE AND THE BRAKE LIGHTS CRACKED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THEY STATED THAT GM WAS AWARE OF THE REARVIEW MIRROR FAILURE; HOWEVER, THERE WAS NO CURRENT REMEDY. THE COST TO REPAIR THE DAMAGES MADE TO THE VEHICLE WOULD BE $4,500. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT SOMEONE WOULD CALL THE CONTACT. THE FAILURE MILEAGE WAS 14,593 AND CURRENT MILEAGE WAS 14,661.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
WHILE TOWING A 30 FT 5TH WHEEL TRAILER THE FRAME VIBRATES FOR A PERIOD OF TIME BETWEEN 55 TO 65 MPH. FEELS LIKE A DRIVE SHAFT U JOINT FAILURE AS IT SEEMS TO BE PROGRESSIVELY WORSENING OVER SEVERAL RECENT TRIPS, BUT MAY BE DUE TO ROAD CONDITIONS. NOT PREDICTABLE BETWEEN ACCELERATION OR DECELERATION, JUST STARTS TO VIBRATE. CAN BE SEVERE ENOUGH TO BE STARTLING AT TIMES.POSSIBLY NHTSA #10021013 REFERENCE #3009. HAVE NOT FOUND REMEDY LISTED ANYWHERE. *TR
THE HOLDING CLIP FOR THE OIL PUMP INSIDE OF TRANSFER CASE BROKE WHICH ALLOWED THE OIL PUMP TO SHAKE INSIDE OF CASE AND CONSEQUENTLY RUBBED A HOLE THRU T CASE WHICH EFFECTIVELY EMPTIED ALL THE LUBRICATING OIL FROM T CASE RUINING MOST OF THE PARTS INSIDE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE ABS LIGHT CAME ON AND THE BRAKE LIGHT. THE POWER STEERING IS BAD AND THE STEERING WHEEL SHAKES WHEN I BRAKE, I GOT THE BRAKES AND ROTORS CHANGED AND THE PROBLEM PERSISTED
VIBRATION IN VEHICLE PRIOR TO TIRE BLOW OUT ON FREEWAY TRAVELING APPROXIMATELY 70 MPH.. APPEARS TO BE A TREAD SEPARATION TYPE FAILURE. TIRES ARE BF GOODRICH ALL TERRAIN TA KO BAZ WITH APPROXIMATELY 27000 MILES ON THEM. SIZE IS LT265/75R16. TIRES WERE ROTATED AND CHECKED FOR PROPER INFLATION BY PROFESSIONAL TIRE SHOP APPROXIMATELY 4 DAYS PRIOR TO FAILURE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
ON THURSDAY, AUGUST 6, 2015 AT APPROXIMATELY 1:20 PM NATCHEZ RAILWAY EMPLOYEES [XXX] WERE ATTEMPTING TO START VEHICLE #1828 WHICH WAS BEING STORED ON THE GROUNDS OF THE NATCHEZ DEPOT. VEHICLE #1828 IS A 2002 CHEVROLET 2500 PICKUP TRUCK WITH VIN #[XXX] AND HAD BEEN DRIVEN FROM THE GRENADA RAILWAY APPROXIMATELY THREE WEEKS PRIOR. [XXX] WAS SITTING IN THE DRIVER'S SEAT AND THE BATTERY APPEARED TO BE DEAD. WHEN HE PULLED THE HOOD RELEASE LATCH, THE PASSENGER SIDE AIR BAG ACTIVATED WITH A LARGE BANG AND THE CAB OF THE TRUCK WAS FILLED WITH A WHITE POWDER. [XXX] SUFFERED A SLIGHT RINGING IN THE EARS FROM THE NOISE. A CHECK WITH THE GENERAL MOTORS WEBSITE INDICATES THIS VEHICLE IS NOT SUBJECT TO ANY RECALLS, ESPECIALLY FOR DEFECTIVE AIRBAGS. AT THE TIME OF THE INCIDENT, THE AIR TEMPERATURE WAS APPROXIMATELY 95⁰ F WITH 60% HUMIDITY. THE VEHICLE HAS BEEN PARKED FOR OVER TWO WEEKS WITH THE DOORS AND WINDOWS CLOSED. DAYTIME HIGH TEMPERATURES DURING THIS PERIOD HAVE BEEN IN THE 95⁰ TO 100⁰ RANGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHEN THE PASSENGER ENTERED THE VEHICLE AND THE CONTACT STARTED THE IGNITION, THE PASSENGER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE PASSENGER WAS UNINJURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WHILE TOWING A 30 FT 5TH WHEEL TRAILER THE FRAME VIBRATES FOR A PERIOD OF TIME BETWEEN 55 TO 65 MPH. FEELS LIKE A DRIVE SHAFT U JOINT FAILURE AS IT SEEMS TO BE PROGRESSIVELY WORSENING OVER SEVERAL RECENT TRIPS, BUT MAY BE DUE TO ROAD CONDITIONS. NOT PREDICTABLE BETWEEN ACCELERATION OR DECELERATION, JUST STARTS TO VIBRATE. CAN BE SEVERE ENOUGH TO BE STARTLING AT TIMES.POSSIBLY NHTSA #10021013 REFERENCE #3009. HAVE NOT FOUND REMEDY LISTED ANYWHERE. *TR
2002 CHEVY SILVERADO 2500 HD, DRIVER'S SIDE FRONT WHEEL WOBBLE, BRAKE FAILURE, AND NOISE. TOOK VEHICLE TO THE DEALER, AND DISCOVERED THAT THE LEFT FRONT WHEEL HUB ASSEMBLY AND BEARINGS WERE WORN. DEALER STATES FREQUENT PROBLEM WITH CHEVY SILVERADOS, NO DEALER RECALL. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 75 MPH, A MESSAGE INDICATING THAT THE ENGINE OVERHEATED DISPLAYED AND SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE FLAMES QUICKLY SPREAD TO THE CABIN OF THE VEHICLE. WHILE THE FLAMES WERE INSIDE THE CABIN, THE CONTACT ATTEMPTED TO EXIT THE VEHICLE BUT THE DRIVER SIDE SEAT BELT WOULD NOT IMMEDIATELY UNLOCK. THE SEAT BELT FINALLY UNLOCKED, BUT THE DRIVER SIDE DOOR WOULD NOT UNLOCK. THE DOOR EVENTUALLY UNLOCKED AND THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 247,433.
I OWN A 2002 CHEV K2500HD. I HAVE HAD SEVERAL PROBLEMS, BUT WAS UNAWARE OF THIS SITE TO REPORT THESE PROBLEMS UNTIL NOW. FIRST, THE DRYER SWITCH ON THE AC WENT BAD @ 34K. SECOND,@ 65K I HAD TO REPLACE THE FRONT LEFT WHEEL HUB ASSEMBLY AS TALKED ABOUT IN ONE OF THE OTHER COMPLAINTS I READ. THIRD, @ 95K MY TRANSFER CASE DEVELOPED A LEAK AND I LOST ALL THE FLUID. A CHEVROLET MECHANIC SHOWED ME A TRANSFER CASE THAT HAD GONE BAD DUE TO THE SAME PROBLEM AND HAD BEEN USED IN 4WD W/OUT FLUID IN IT. ANOTHER CHEVROLET MECHANIC TOLD ME HE HAD SEEN SEVERAL OF THESE AND THAT "JB WELD IS YOUR FRIEND". SO I PATCHED THE HOLE, AND 10K LATER IT DEVELOPED A SECOND LEAK IN A SIMILAR LOCATION AND ALSO ABOUT THIS SAME TIME AN ELECTRICAL PART (ABOUT $550) WENT OUT FOR MY 4WD. NOW AT 130K IT HAS DEVELOPED A THIRD LEAK! ALSO STARTING @ APPROXIMATELY 50K, MY REAR DIFFERENTIAL HAS LOCKED UP ON ME SEVERAL TIMES AND I HAVE HAD TO REPLACE 4 CABLES ON MY TAILGATE. AFTER BEING A CHEVY MAN ALL MY LIFE I THINK I WILL LOOK AT TOYOTA. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
INTERNAL COMPONENTS WEAR A SMALL HOLE IN THE REAR OF THE CASE HOUSING ALLOWING THE FLUID TO LEAK OUT WITHOUT YOU KNOWING IT. ONCE THE FLUID IS GONE THE GEARS GRIND DOWN TO THE POINT WHERE THE TRANSMISSION LOCKS UP AND YOU SKID TO A STOP. I'VE BEEN TOLD THIS IS STILL AN ON GOING PROBLEM ALL THE WAY UP TO THE 2010 MODEL YEAR. *KB
2002 CHEVROLET SUBURBAN 2500. IN PARKING LOT, PRESSED BRAKE AND TRUCK LURCHED FORWARD CAUSING DAMAGE TO MY SUBURBAN AND ANOTHER CAR RESULTING IN AN INSURANDE SURDHARGE FOR ACCIDENT OVER $2500. DEALER, MIRAK CHEVROLET OF ARLINGTON MA COULD NOT FIND DEFECT. UPON BRAKING TODAY,I FELT A SURGE FORWARD BUT NO ACCIDENT THIS TIME. PLEASE ADVISE OF ANY PAST RECALLS OR SIMILAR INCIDENTS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 75 MPH, A MESSAGE INDICATING THAT THE ENGINE OVERHEATED DISPLAYED AND SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE FLAMES QUICKLY SPREAD TO THE CABIN OF THE VEHICLE. WHILE THE FLAMES WERE INSIDE THE CABIN, THE CONTACT ATTEMPTED TO EXIT THE VEHICLE BUT THE DRIVER SIDE SEAT BELT WOULD NOT IMMEDIATELY UNLOCK. THE SEAT BELT FINALLY UNLOCKED, BUT THE DRIVER SIDE DOOR WOULD NOT UNLOCK. THE DOOR EVENTUALLY UNLOCKED AND THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 247,433.
AS I WAS DRIVING AT 75 MPH, THE INDICATOR LIGHT SAID, ENGINE OVERHEATED. I THEN NOTICED WHITE SMOKE COMING FROM THE HOOD. THE WHITE SMOKE TURNED BLACK. I PULLED OVER TO THE SIDE OF THE ROAD AND BEFORE I COULD SHUT THE ENGINE OFF, THE ENGINE SHUT OFF ON ITS OWN. FIRE BEGAN COMING UP WHERE THE WINDSHIELD WIPERS ARE LOCATED AND PROCEEDED THROUGH THE DASHBOARD. I TRIED TO UNLATCH MY SEAT BELT BUT IT WOULD NOT RELEASE. AFTER SEVERAL TRIES IT RELEASED. I ATTEMPTED TO OPEN THE DOOR; HOWEVER, I HAD THE SAME PROBLEM. THE DOOR DID NOT OPEN. AFTER BUMPING THE DOOR FORCIBLY MANY TIMES, IT ALSO CAME OPEN. MIND YOU, ALL THE WHILE THE FLAMES ARE COMING INSIDE THE CAB. I CALLED 911 AND THE COUNTY FIRE DEPARTMENT WAS DISPATCHED, BUT NOT BEFORE IT WAS FULLY ENGULFED IN FLAMES. THE VEHICLE WAS WELL MAINTAINED. I WANT TO KNOW WHAT STEPS TO TAKE TO PREVENT THIS FROM EVER HAPPENING AGAIN?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
STEPPED ON THE BRAKE PEDAL TO PUT THE TRUCK IN GEAR AND THE PEDAL WENT TO THE FLOOR. IT BLEW OUT THE BRAKE LINE RUNNING FROM THE ABS BLOCK TO THE REAR. I REPLACED THAT ONE AND WHEN CHECKING FOR LEAKS, A LINE RUNNING FROM THE MASTER CYLINDER THEN BLEW OUT. I DECIDED TO REPLACE THEM ALL AT THAT POINT. THE AC DELCO KIT FOR MY TRUCK WAS BACK ORDERED AND IT TOOK OVER TWO MONTHS FOR IT TO COME. NOW I AM CONCERNED ABOUT MY FUEL LINES. CHEVY, GM, PLEASE HELP! THESE ARE MAJOR SAFETY ISSUES! RECALLS!?!?!? *TR
TRUCK WILL HAVE ERRATIC OPERATION WITH TRUCK NOT HOLDING SPEED WHEN CRUISE CONTROL IS USED. THE OWNER STATES THAT THE POWER MODULE INTERACTS WITH SPEED WITH SET SPEED 2 MPH SLOWER AFTER TRUCK IS ACCELLED. PLEASE DESCRIBE DETAILS TS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I HAVE BEEN HAVING PROBLEMS WITH MY FRONT RUNNING LIGHTS. THERE IS ALWAYS ONE BURNT OUT ON THE FRONT. I HAVE REPLACED THEM SEVERAL TIMES, CHECK TO MAKE SURE THE RIGHT FUSE IS BEING USED, BUT EVERYTIME ONE BURNS OUT. I HAVE ALSO NOTICED NOW THAT ABOUT EVERY GM SUV OR TRUCK I SEE GOING DOWN THE ROAD ALSO HAS A RUNNING LIGHT BURNT OUT..THIS SEEMS LIKE A SAFETY ISSUE THAT THE MANUFACTURER SHOULD HAVE TO ADDRESS.. *TR
WHILE TRAILERING MY BOAT ON I29, 2002 2500 HD, DRIVER FRONT TIRE TREAD SEPARATED CAUSING SIGNIFICANT DAMAGE TO FENDER, DOOR, BUMPER, BUMPER COVER, BUMPER VALANCE, DRIVING LIGHT, AND FENDER FLARE. TIRE DID STAY INFLATED. I TOOK PICTURES. TIRE FIRESTONE STEELTEX A-T. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
BLOWER MOTOR STOPPED WORKING LAST YEAR. I HAD A NEW BLOWER MOTOR INSTALLED AND THE REPLACEMENT STOPPED WORKING. WHEN I BROUGHT MY TRUCK TO BE REPAIRED FOR THE SECOND TIME, I WAS INFORMED THAT THERE IS A PROBLEM WITH THE WIRING/RESISTOR WHICH SUPPLIES POWER TO THE BLOWER MOTOR. APPARENTLY, THE MOTOR PULLS MORE POWER THAN THE WIRING IS RATED FOR WHICH CAUSES IT TO HEAT UP AND BURN THE INSULATION OFF OF THE WIRING UNDER THE DASHBOARD. MY MECHANIC TOLD ME THAT I SHOULD CONSIDER MYSELF LUCKY THAT MY TRUCK DID NOT CATCH FIRE LIKE ANOTHER CUSTOMER'S TRUCK HE HAD RECENTLY REPAIRED FOR THE SAME REASON AS MINE HAD. I FEEL THAT I HAVE PAID FOR REPAIRS TWICE DUE TO DEFECTIVE GM PARTS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .