2008 Chevrolet Silverado 2500 Airbags Problems

I had my truck serviced for the airbag recall in 2021 at Clint Newell auto in Roseburg Oregon, they did not have a necessary part to complete the job at the moment and I had moved out of town by the time they got it in. I just today brought it in and they said they did the second half of the recall but the component was not communicating. I was informed they would charge me to investigate why. I am writing to complain and seek resources. I cant afford to have the airbag problem investigated especially since it is likely their fault/negligence. The airbag light remains on and it is still a danger to me, also they were super rude and disorganized. Please help

NHTSA ID

11670401

Incident

Jun 30, 2025

VEHICLE'S AIRBAG RECALLED IN 2016 9GM 49152). I CALLED DEALER- WIN KELLY- IN JULY, 2017 . KATHY SAID "NO UFLORIANREASONABLE DANGER' .. BE SAFE. GM SOLUTION BY AUGUST. CALLED NHTSA ON 9/12/17 TOOK COMPLAINT # 11022868. GOT A FILLED OUR COMPLAINT FORM 100148 NOTING MANUFACTURER "PARTS NOT AVAILABLE". !2/27/2020 SAME STORY.

NHTSA ID

11385103

Incident

Dec 27, 2020

MY DASH HAS CRACKED IN MULTIPLE LOCATIONS INCLUDING THE AIRBAG SURROUND. SHARDS OF THE DASH HAVE NOW BEGUN TO BREAK OFF - CLEAR INDICATION OF AN UNSAFE CONDITION. SHOULD THE AIRBAG DEPLOY SHARDS OF THE SHATTERING DASH COULD RUPTURE THE AIRBAG OR WORSE STRIKE AND IMPALE THE OCCUPANTS OF THE VEHICLE. THIS IS AN UNSAFE CONDITION. I AM IN THE AIRCRAFT MAINTENANCE BUSINESS AND THE FAA AND NTSB WOULD NEVER ALLOW SUCH AN OBVIOUS HAZARD IN AN AIRCRAFT. MY DASH STARTED CRACKING YEARS AGO AND DESPITE STOP DRILLING THE CRACKS AS WE DO IN AIRCRAFT MAINTENANCE ON LEXAN TRANSPARENCIES THE CHEAP PLASTIC THE DASH IS MADE FROM CONTINUES TO PROPAGATE NEW AND BIGGER CRACKS. ATTEMPTS TO USE A PLASTIC WELDING REPAIR KIT ALSO FAILED. A RECALL TO ADDRESS THIS DANGEROUS CONDITION IS WAY PAST DUE.

NHTSA ID

11375373

Incident

Nov 19, 2020

MY DASHBOARD IS COMPLETELY BROKEN BY THE PASSENGER AIR BAG ALSO COMPLETELY BROKEN BY THE DRIVERS CLUSTER EXPOSING WIRES AND OTHER MECHANICAL STUFF

NHTSA ID

11352046

Incident

Aug 14, 2019

Mileage

90,000 mi

AIR BAG RECALL AND ELECTRICAL ISSUE

NHTSA ID

11299689

Incident

Jan 16, 2020

MY DASHBOARD HAS CRACKED AROUND THE PASSENGER'S AIRBAG. THERE WAS NO INDECENT THAT CAUSED THE CRACK - I JUST GOT IN THE TRUCK ONE DAY AND NOTICED A SMALL CRACK. OVER THE PAST YEAR IT HAS PROGRESSIVELY GOTTEN WORSE TO THE POINT THAT I AM CONCERNED THAT IT IS A SAFETY ISSUE. THE DASHBOARD ALSO HAS A LARGE CRACK ON THE DRIVER'S SIDE BUT MY GREATEST CONCERN IS THE DANGER PRESENTED BY AN AIRBAG DEPLOYMENT THAT COULD EASILY SEND SHARDS OF SHARP PLASTIC SHRAPNEL INTO THE FACE OF MY PASSENGER OR THAT IT COULD DAMAGE THE AIRBAG AND PREVENT IT FROM FUNCTIONING PROPERLY. IT HAS ALWAYS BEEN MY UNDERSTANDING THAT DASHBOARDS WERE PADDED AS A SAFETY FEATURE TO PROTECT THE OCCUPANTS IN THE EVENT OF A WRECK. SOMEHOW THE SAFETY ADMINISTRATION HAS ALLOWED GM TO GET AWAY WITH INSTALLING DANGEROUS, BRITTLE, CHEAP PLASTIC DASHBOARDS THE ARE PRONE TO CRACKING - A PROBLEM THE MANUFACTURER IS WELL AWARE OF ACCORDING TO MY DEALER. IT IS A FAILURE OF OUR CONSUMER SAFETY AGENCY TO ALLOW THIS TO CONTINUE AND A RECALL TO FIX THIS DANGEROUS CONDITION IS IN ORDER AND SHOULD BE REQUIRED RIGHT AWAY. HOW TAKATA AIRBAG MANUFACTURER CAN BE REQUIRED TO RECALL MILLIONS OF AIRBAG PARTS BUT GM IS ALLOWED TO GET AWAY WITH THIS IS INEXCUSABLE.

NHTSA ID

11298251

Incident

Feb 4, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CHEVROLET DEALER (FOSTER CHEVROLET CADILLAC, 2504 HAYES AVE, SANDUSKY, OH 44870, (419) 504-0609) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11113006

Incident

Dec 8, 2016

WINTER DRIVING ON HIGHWAY FAIRLY CLEAR ROAD AND WHILE DRIVING AT SPEED THE SERVICE AIRBAG SYSTEM MESSAGE AND AIRBAG LIGHT CAME ON THE DASH. CLEARING SYSTEM DID NOT CLEAR CODE OR LIGHTS. KEY CYCLES DID NOT CLEAR THE PROBLEM. WE REPLACED THE FRONT IMPACT SENSOR AND THE SYSTEM CLEAR AUTOMATICALLY. THE SENSOR WAS NOT CORRODED OR DAMAGED YET FAILED DURING WINTER YUCK WHILE DRIVING. CLOSE INSPECTION SHOWED A CRACK AROUND THE MOUNTING HOLE POSSIBLY DUE TO WATER FREEZING IN THE BOLT HOLE AS THE PLASTIC CASE HAS A VERY THIN PORTION AND SHOWS A CRACK. THE BOLT MOUNTING HOLE HAS A METAL SPACER TO KEEP FROM CRUSHING THE SENSOR CASE DURING MOUNTING. THESE SENSORS ARE FAILING FOR NO REASON AND GM NEEDS TO FIX THIS REOCCURRING ISSUE AS THE SENSORS ARE NOT CHEAP AND COULD CAUSE THE AIRBAG SYSTEM TO FAIL AT A CRITICAL TIME OR POSSIBLY SET OFF THE AIRBAG FOR NO REASON MAKING IT A VERY COSTLY REPAIR NOT TO MENTION A POSSIBLE UNCALLED FOR ACCIDENT. AT $200 GM SHOULD REPLACE THESE SENSORS UNDER WARRANTY. AFTERMARKET SENSORS ARE AVAILABLE AND COST HALF OF GM.

NHTSA ID

11092605

Incident

Apr 16, 2018

Mileage

68,000 mi

I HAVE A 2008 SILVERADO IN SHOWROOM CONDITION. IT HAS 109K MILES AND HAS BEEN A GREAT TRUCK. OVER THE LAST 24 MONTHS I HAVE NOTICED CRACKS APPEARING IN THE DASH. EVENTUALLY THEY GOT SO BAD THAT THEY STRETCHED ALL THE WAY ACROSS THE TOP OF MY DASH INCLUDING THE AREA AROUND THE AIR BAG. I RECEIVED AN AIRBAG RECALL AND I SHOWED THE DEALER THE CRACKING. I EXPLAINED MY CONCERN THAT IF THE AIRBAG DEPLOYED IT WOULD CAUSE PLASTIC SHRAPNEL TO FLY INTO THE CAB OF THE TRUCK. THE DEALER SAID MY TRUCK WAS OUT OF WARRANTY AND THAT IT WOULD COST CLOSE TO $8000 TO COMPLETELY CHANGE THE DASH WHICH THEY TOLD ME WAS THE ONLY OPTION. I CALLED CHEVY CORPORATE AND SPOKE WITH A CHEVY REPRESENTATIVE AND GOT BASICALLY THE SAME ANSWER. I ASKED WHAT THEY WERE GOING TO DO WHEN AN ACCIDENT OCCURS WHERE SOMEONE IS SERIOUSLY INJURED OR KILLED BY THE BROKEN PLASTIC FLYING THROUGH THE CAB. THE REPRESENTATIVE REFUSED TO ANSWER ME.

NHTSA ID

11072018

Incident

Jan 1, 2016

OWNED VEHICLE WITH DEFECTED AIR BAGS

NHTSA ID

11035347

Incident

Jun 16, 2012

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (WIN KELLY CHEVROLET, 12421 AUTO DR, CLARKSVILLE, MD, 443- 574-5704) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11022868

Incident

May 27, 2017

TAKATA RECALL. FOR MONTHS I HAVE BEEN CALLING MY LOCAL CHEVROLET DEALER (BEST CHEVROLET OF EASLEY SC) AND CHEVROLET DIRECTLY. NOBODY CAN SCHEDULE A RECALL CORRECTIVE MEASURE. I'VE HAD 2 BMWS, A DODGE AND A HONDA AFFECTED BY THE TAKATA CAMPAIGN REPAIRED. (YES I OWN MANY CARS). WHY CAN'T GM PERFORM. PENALIZE THEM. HEAVILY.

NHTSA ID

11000776

Incident

Jan 1, 2008

Mileage

90,000 mi

TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS). THE VEHICLE WAS REPAIRED BUT, SHORTLY AFTER, THE CONTACT HEARD A RATTLING NOISE COMING FROM THE AIR BAG COMPARTMENT AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MC CURLEY CHEVROLET DEALER STATED THAT THE FAILURE MAY NOT BE RELATED TO THE PREVIOUS RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 269,000. UPDATED 07/18/17*LJ

NHTSA ID

10991398

Incident

Nov 1, 2016

Mileage

269,000 mi

I LEFT 2 VOICE MESSAGES FOR THE SERVICE MANAGER AT THE LOCAL DEALERSHIP. BEST CHEVROLET IN EASLEY SC. I CONTACTED CHEVROLET DIRECTLY (THE LAST CONTACT WAS WITH KALEB) TO BE INFORMED THEY DID. ITBHABDKE OARTS ORDERS AND COULD NOT HELP ME WITH GETTING THE RECALL HANDLED. I RESIDE IN SOUTH CAROLINA. A PRIORITY AREA FOR THE AIRBAG RECALL TO BE HANDLED. YET DELUGE A MONTH OF CINSTAVTLY REACHING OUT TO CHEVROLET AND ITS DEALERS I AM UNABLE TO REACH A HUMAN BEING CAPABLE OF INFORMING ME OF THE STATUS OF PERFORMING THE RECALL LET ALONE DOCUMENTING MY "PLACE IN LINE"

NHTSA ID

10983863

Incident

May 4, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10983246

Incident

May 28, 2015

TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/21/17*LJ THE CONUSER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/6/2017*JS

NHTSA ID

10983119

Incident

Jul 1, 2015

TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500. WHILE THE VEHICLE WAS PARKED, THE CONTACT SHUT THE PASSENGER DOOR AND THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 128,000.

NHTSA ID

10981732

Incident

Mar 31, 2016

Mileage

128,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR THE TWO DEALERS CONTACTED DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/28/17*LJ *CN

NHTSA ID

10978770

Incident

Jun 15, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS UNABLE TO DETERMINE IF A FAILURE HAD PROGRESSED WITH THE CONDITION OF THE AIR BAGS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10971587

Incident

May 28, 2015

TAKATA RECALL MARCH 23RD, 2017 TO CHEVROLET CUSTOMER SERVICE: IN JANUARY I RECEIVED YOUR LETTER INFORMING ME OF GM RECALL 15438. STATING 'THIS LETTER IS TO INFORM YOU THAT PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE.' AND 'YOU SHOULD CONTACT YOUR CHEVROLET DEALER TO ARRANGE A SERVICE APPOINTMENT SOON AS POSSIBLE'. I CALLED FOR AN APPOINTMENT, AND MILTON RUBEN CHEVROLET IN AUGUSTA, GA. GAVE ME ONE FOR FEBRUARY 13TH, 2017. WHEN I ARRIVED THERE, I WAITED TWO HOURS FOR THEM TO TELL ME YEP! WE INSPECTED YOUR VEHICLE, AND YOU NEED TO HAVE YOURS REPLACED. WE WILL ORDER YOUR PARTS AND CALL YOU WHEN THEY COME IN. WELL HERE IT IS MARCH 23RD, 2017 AND STILL NOTHING. [XXX] [XXX] [XXX] 79000 MILES MILTON RUBEN CHEVROLET, AUGUSTA, GA. *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ID

10967999

Incident

Mar 23, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10960023

Incident

May 28, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10958380

Incident

Mar 7, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 05/11/17 *BF *CN

NHTSA ID

10954329

Incident

May 28, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 05/05/17 *BF UPDATED 08/22/2017*JS

NHTSA ID

10949312

Incident

Feb 3, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10948471

Incident

Jan 16, 2017