RoadVitals

2010 Chevrolet Silverado 2500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Nov 15, 2022
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 28, 2010

What this page shows

Our database holds 21 NHTSA owner-reported complaints for the 2010 Chevrolet Silverado 2500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–21 of 21

Airbags
Filed Nov 15, 2022

2010 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED THAT A RECALL WAS PERFORMED ON THE VEHICLE IN OCTOBER 2021, AND IN JULY 2022 WHILE DRIVING THE AIRBAG WARNING LIGHT APPEARED ON THE DASH.

NHTSA ID
11493678
Incident
Nov 15, 2022
Interior & seats
Filed Oct 19, 2021

The contact owns a 2010 Chevrolet Silverado 2500. The contact stated that the front driver's side door failed to open from the inside or outside. The contact stated that no warning lights were illuminated. The contact stated that the door failed to open with the key fob or the door button. The contact stated that the door was cut open with a grinder, metal cutting wheel, and torch by an independent mechanic. The vehicle was taken to an independent mechanic who diagnosed that the locking mechanism that was attached to the door frame was damaged. The vehicle was not repaired. Neither the dealer nor the manufacturer was made aware of the failure. The failure mileage was 196,290.

NHTSA ID
11437338
Incident
Oct 17, 2021
Mileage
196,290 mi
Airbags
Filed Oct 13, 2021

Takata Recall. The contact owns a 2010 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11436677
Incident
Mar 30, 2021
Airbags
Filed Jul 14, 2021

Takata recall. The contact owns a 2010 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11424831
Incident
Jun 1, 2021
Engine
Filed Jan 5, 2021

TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE LIFTERS ON THE CAMSHAFT WAS MAKING A KNOCKING SOUND WHILE THE VEHICLE WAS IDLING. THE CONTACT STATED THAT JIM WERNIG, INC. (2401 OLD U.S. 27 S, GAYLORD, MI 49735, (989) 448-4583) WAS CONTACTED AND INFORMED OF THE FAILED. THE CONTACT WAS PROVIDED INFORMATION OF AN UNKNOWN RECALL. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE 110,000.

NHTSA ID
11386580
Incident
Oct 1, 2020
Mileage
110,000 mi
Body & structureBrakes
Filed Sep 11, 2020

I HAVE A PROBLEM WITH THE TRUCKS BRAKES APPLING THEMSELVES WHILE DRIVING. TOOK THE VEHICLE TO THE DEALER LAST YEAR AND THE REPLACED THE FRONT BRAKES, BRAKES, ROTORS. CALIPERS, LNES . SEEMED TO HELP BUT STILL HAD A PROBLEM WITH BRAKES NOT RELEASING COMPLETE ONE OR ONE WHEELS APPLING BRAKE PRESSURE AT TIMES. HAS GOTTEN WORSE BUT INTERMITTENT. REPORTER TO THE DEALER RIGHT FRONT WHEEL GOT SO HOT IT WAS SMOKING FRIDAY 9/2/20. HAS BEEN ABOUT A YEAR AND 5000 MILES LATER TOOK BACK TO DEALER COULD NOT DUPLICATE THE PROBLEM. RECOMMEND FLUSHING POWER STEERING FLUID WHICH I DID. NOT SURE IF PROBLEM FIXED. ALSO REPORTED SEVERE FRAME RUST DEALER SAID MUST HAVE BEEN UP NORTH. CONTACTED CHEVROLET SAID WHILE THE DEALER HAD THE TRUCK WOULD INSPECT AND ADVISE. NO RESPONSE AFTER 3 DAYS. WILL INCLUDE PICTURES. APPEARS FRAME HAS NO RUST PROTECTION.

NHTSA ID
11354415
Incident
Sep 8, 2020
Mileage
163,000 mi
Body & structure
Filed Nov 13, 2018

TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE INTERIOR PASSENGER AND DRIVER SIDE DOOR HANDLES WERE FRACTURED. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHEVROLET (33 W KEMPER RD, CINCINNATI, OH 45246, 513-782-2800) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLES WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 92,000.

NHTSA ID
11151197
Incident
Sep 21, 2018
Mileage
92,000 mi
Fuel systemSteering
Filed Oct 16, 2018

POWER STEERING LINES RUST THROUGH AND SPRAY DOWN MOTOR COMPARTMENT. GM ALSO HAS A KNOWN ISSUE WITH THE THROTTLE BODY SWITCHES NOT FUNCTIONING CORRECTLY CAUSING SERIOUS LOSS OF POWER IMMEDIATELY AND HAS A SERVICE BULLETIN, BUT ONLY HONORED IF LESS THAN 120K MILES AND THAT PUT MY TRUCK OUT.

NHTSA ID
11140541
Incident
May 24, 2016
Mileage
136,000 mi
Airbags
Filed Feb 12, 2018

TAKATA RECALL. IT'S BEEN 2 YEARS SINCE I RECEIVED THE FIRST NOTIFICATION. AT THAT TIME, I CONTACTED THE DEALER AND THEY SAID THAT THE RECALL WAS ACTIVE BUT THEY WERE RUNNING OUT OF PARTS TO FIX THE PROBLEM. SO, I CONTACTED GM CUSTOMER SERVICE AND THEY SAID THAT TAKATA WAS WORKING ON IT AND THEY WOULD SEND A NOTIFICATION ONCE THE PARTS AVAILABLE. I SAW THE ALERT ON DASH BOARD A FEW TIMES BUT I WAS WAITING FOR THE NOTIFICATION UNTIL TODAY 02-12-18. I WAS CHECKING MY CORRESPONDENCE AND I FOUND A NOTICE FROM TK HOLDINGS INC. ABOUT THE BANKRUPTCY PROCEEDING IN JAPAN. SO, I CONTACTED AGAIN THE DEALER AND THEY SAID THE SAME. NO PARTS TO FIX IT!! WHAT ELSE SHOULD I DO? I DON'T WANT TO BE AT RISK IF MY VEHICLE IS NOT SAFE IN CASE OF AN ACCIDENT.

NHTSA ID
11072387
Incident
Feb 12, 2018
Mileage
110,000 mi
Powertrain (other)
Filed Dec 19, 2017
Fire reported

TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION COOLANT LINES LEAKED OIL ONTO THE EXHAUST. THE CONTACT SMELLED SMOKE UNDER THE VEHICLE ALONG THE PASSENGER SIDE. KEVIN WHITTAKER CHEVROLET IN GREENVILLE, SOUTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE TRANSMISSION COOLANT LINES LEAKED AT THE CRIMP FITTINGS. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

NHTSA ID
11055534
Incident
Dec 5, 2017
Mileage
125,000 mi
Airbags
Filed Oct 25, 2017

TAKATA RECALL THIS RECALL WAS ISSUED 5/27/2016. NO REMEDY HAS BEEN MADE YET. THE RECALL SAYS THAT THE NHTSA GRANTED THEM UNTIL AUGUST 2017 TO HAVE A REMEDY, YET NONE EXISTS.

NHTSA ID
11039639
Incident
Oct 25, 2017
Airbags
Filed Oct 23, 2017

I WAS NOTIFIED OF THE RECALL BUT GM HAS FAILED TO MAKE THE PARTS AND LABOR AVAILABLE. NOW I HAVE BEEN NOTIFIED THAT TK HOLDINGS ARE IN CHAPTER 11 AND I DOUBT IF ANYTHING WILL REMEDY THIS DEFECT.

NHTSA ID
11035743
Incident
Oct 21, 2017
Filed Dec 14, 2016

MAJOR CRACKING IN THE DASH OF MY TRUCK. STARTED ON THE OF THE PASSANGER SIDE AIRBAG AND HAS SINCE SPREAD. ALSO CRACKING IN FRONT OF THE DRIVER ABOVE THE STEERING WHEEL.

NHTSA ID
10935199
Incident
Jul 1, 2016
Mileage
80,000 mi
ElectricalEnginePowertrain (other)
Filed May 24, 2015

CHECK ENGINE WARNING LIGHT CAME ON THEN IMMEDIATELY LOST ALL ENGINE POWER COMPLETELY STALLED), ELECTRICAL (EXCEPT HEADLIGHTS), POWER STEERING, POWER BRAKES. ENGINE WOULD NOT RESTART AFTER VEHICLE STOPPED (WENT INTO WALK HOME MODE), NOT EVEN THE HORN WOULD WORK! AFTER ABOUT 20 MINUTES, THE ENGINE WOULD RESTART AND I COULD DRIVE HOME, BUT WITH THE CHECK ENGINE LIGHT ON. I TOOK THE TRUCK TO THE DEALERSHIP THE NEXT DAY. THE REPROGRAMMED THE MAIN COMPUTER. AFTER A FEW DAYS, IT HAPPENED AGAIN! TOOK THE TRUCK BACK TO THE DEALER. THEY SAID THEY WOULD NEED TO ORDER A NEW COMPUTER, THEY REPROGRAMMED THE DEFECTIVE COMPUTER AGAIN AND SAID THEY WOULD CALL WHEN THE NEW ONE WAS IN. THE SAME CONDITION REPEATED ITSELF A FEW MORE TIMES BEFORE THE NEW COMPUTER CAME IN AND THEY REPLACED IT. NO PROBLEMS SINCE. I CONSIDER LOOSING ALL POWER IN A TURN ONTO AN INTERSTATE RATHER DANGEROUS! THE DEALERSHIP CONFIDED MY EXPERIENCE WAS NOT AT ALL UNUSUAL WITH THESE VEHICLES.

NHTSA ID
10721241
Incident
Feb 27, 2015
Mileage
38,000 mi
ElectricalInterior & seats
Filed Jul 20, 2014

I HAVE A 2010 CHEVY 2500 HD WHEN I PUT THE CAR I PARK IT SOUNDS LIKE THE DOORS UNLOCK BUT THEY DON'T IT STARTED ON MY DRIVERS DOOR NOW ITS HAPPENING ON PASSENGER DOOR. I'VE TRIED TO UNLOCK MANUALLY IT WONT WORK I'VE UNLOCKING FROM THE REMOTE AND THE DOOR LOCK SWITCHES ON BOTH DOORS IT TAKES MULTIPLE TIMES WITH BOTH AND THEN ABLE TO GET OUT. THIS IS A MAJOR SAFETY ISSUE !!!!. I ONLY HAVE 27000 MILES ON IT NOW AND ITS OUT OF WARRANTY I TRIED TO GET INTO MY TRUCK WITH REMOTE AND KEY IT TOOK MULTIPLE TIMES TO GET INTO ALSO... I HAVE A FRIEND WITH A 2010 DENALI HE'S HAVING THE SAME PROBLEMS I COULD SEE IF THE TRUCK WAS OVER TENS YEARS OLD AND OVER 150000 MILES HAVING PROBLEMS BUT THIS ISN'T RIGHT... I TAKE MY GRAND KIDS ALL THE TIME I'M SCARED TO TAKE THEM IN CASE I HAVE TO GET THEM OUT IN AN EMERGENCY AND NEEDED TO GET OUT FAST THAT I WOULDN'T BE ABLE TOO OR FOR THAT MATTER JUST MYSELF DRIVING ALONE!!! *TR

NHTSA ID
10614830
Incident
May 16, 2012
Mileage
26,000 mi
Body & structureInterior & seats
Filed May 18, 2014

I PARKED MY TRUCK AND WENT TO GET OUT THE DOOR WOULD OPEN I TRIED UNLOCKING THE DOOR BY REMOTE AND BY THE KNOB AFTER SEVERAL ATTEMP'S WITH THE REMOTE I WAS ABLE TO GET OUT IT ALSO HAPPEN TWO MORE TIMES THE FOLLOWING DAY AND ALSO THE DOOR WOULDN'T LATCH I HAD TO LOCK AN UNLOCK A FEW TIMES BY THE REMOTE TO GET IT TO WORK.. A FRIEND OF MINE HAS A 2009 DENALI HE HAS THE SAME PROBLEM BUT ON THE PASSENGER SIDE. UPDATED 11/24/2014 *JS

NHTSA ID
10592240
Incident
May 17, 2014
Mileage
24,000 mi
Body & structure
Filed Apr 4, 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT HE ATTEMPTED TO EXIT THE VEHICLE WHEN THE DRIVER'S FRONT INTERIOR DOOR HANDLE BECAME DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000.

NHTSA ID
10577346
Incident
Feb 12, 2014
Mileage
98,000 mi
Fuel system
Filed Jul 16, 2013

TRIED TO PUT GAS INTO MY FUEL TANK AND IT TOOK 20 MIN TO PUT IN 10 GAL! TOOK MY TRUCK TO DEALER AND THEY PUT IN A REVISED EVAP VENT VALVE SOLENOID! ON THE WEB I SEE THAT THIS IS A COMMON ON 2006-2013 CHEVY TRUCKS! WHY DOES CHEVY NOT FIX THIS AS A RECALL! *TR

NHTSA ID
10525239
Incident
Jul 15, 2013
Mileage
69,000 mi
Tires & wheels
Filed May 3, 2012

WHILE TOWING A 2010 FOREST RIVER WILDCAT 5TH WHEEL RV ON I-75 10 MILES NORTH OF ATLANTA, GA A TIRE BLEW ON THE TRAILER. THE TREAD HAD SEPARATED ON THE TIRE. THE TREAD BLEW UP INTO THE TRAILER, BREAKING ALL THE KITCHEN PIPES AND BLEW A HOLE IN THE KITCHEN FLOOR. PER INSURANCE ADJUSTER IT DID $3,000 IN DAMAGE. WE HAD TO REPLACE ALL 4 TIRES AT A COST OF $510 AND PAY $500 DEDUCTIBLE ON INSURANCE POLICY. TIRE WERE TRAIL EXPRESS DOT1KMM16A WITH LESS THAN 5,000 MILES ON IT. *TR

NHTSA ID
10457357
Incident
Apr 29, 2012
Visibility
Filed Dec 17, 2011

WHEN IT RAINS OR WHEN THE TEMPERATURE IS BELOW 32F ALL THE WINDOWS STEAM UP AND THE DEFROSTER WILL NOT CLEAR THEM UP. THIS CONDITION MAKES IT VARY HARD TO SEE OUT THE WINDOWS. I HAVE 2 OF THESE 2010 SILVERADOS AND THEY BOTH DO THE SAME THING. THE DEALER RAY SKILLMAN 3891 SOUTH POST ROAD INDIANAPOLIS IN TOLD ME THEY KNOW THEY HAVE A PROBLEM AND CHEVROLET HAS NO FIX FOR THE PROBLEM. I FEEL THAT THIS CONDITION COULD COST MY FAMILY AND MYSELF AND OTHER PEOPLE THEIR LIVES. *TR

NHTSA ID
10440293
Incident
Dec 17, 2011
Mileage
12 mi
Suspension
Filed Dec 28, 2010

115,000 BOTH FRONT WHEEL BEARING ASSEMBLIES REQUIRE REPLACEMENT COST OF $1300 AS EVIDENCED BY LOW RUMBLING ON WHEEL MOVEMENT AND SLIGHT SIDE TO SIDE MOVEMENT OF BOTH WHEELS. BEARING IS SEALED AND CANNOT BE LUBRICATED. *TR

NHTSA ID
10372664
Incident
Dec 28, 2010
Mileage
115,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .