RoadVitals

2010 Chevrolet Silverado 2500 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Nov 15, 2022
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
12
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Chevrolet Silverado 2500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags623.1%
  • Body & structure415.4%
  • Interior & seats311.5%
  • Electrical27.7%
  • Engine27.7%
  • Fuel system27.7%
  • Powertrain (other)27.7%
  • Visibility13.8%
  • Steering13.8%
  • Suspension13.8%
  • Tires & wheels13.8%
  • Brakes13.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

6
reports

From owner reports, verbatim

2010 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED THAT A RECALL WAS PERFORMED ON THE VEHICLE IN OCTOBER 2021, AND IN JULY 2022 WHILE DRIVING THE AIRBAG WARNING LIGHT APPEARED ON THE DASH.

NHTSA ID 11493678 · filed Nov 15, 2022

Takata Recall. The contact owns a 2010 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID 11436677 · filed Oct 13, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

I HAVE A PROBLEM WITH THE TRUCKS BRAKES APPLING THEMSELVES WHILE DRIVING. TOOK THE VEHICLE TO THE DEALER LAST YEAR AND THE REPLACED THE FRONT BRAKES, BRAKES, ROTORS. CALIPERS, LNES . SEEMED TO HELP BUT STILL HAD A PROBLEM WITH BRAKES NOT RELEASING COMPLETE ONE OR ONE WHEELS APPLING BRAKE PRESSURE AT TIMES. HAS GOTTEN WORSE BUT INTERMITTENT. REPORTER TO THE DEALER RIGHT FRONT WHEEL GOT SO HOT IT WAS SMOKING FRIDAY 9/2/20. HAS BEEN ABOUT A YEAR AND 5000 MILES LATER TOOK BACK TO DEALER COULD NOT DUPLICATE THE PROBLEM. RECOMMEND FLUSHING POWER STEERING FLUID WHICH I DID. NOT SURE IF PROBLEM FIXED. ALSO REPORTED SEVERE FRAME RUST DEALER SAID MUST HAVE BEEN UP NORTH. CONTACTED CHEVROLET SAID WHILE THE DEALER HAD THE TRUCK WOULD INSPECT AND ADVISE. NO RESPONSE AFTER 3 DAYS. WILL INCLUDE PICTURES. APPEARS FRAME HAS NO RUST PROTECTION.

NHTSA ID 11354415 · filed Sep 11, 2020

TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE INTERIOR PASSENGER AND DRIVER SIDE DOOR HANDLES WERE FRACTURED. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHEVROLET (33 W KEMPER RD, CINCINNATI, OH 45246, 513-782-2800) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLES WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 92,000.

NHTSA ID 11151197 · filed Nov 13, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

3
reports

From owner reports, verbatim

The contact owns a 2010 Chevrolet Silverado 2500. The contact stated that the front driver's side door failed to open from the inside or outside. The contact stated that no warning lights were illuminated. The contact stated that the door failed to open with the key fob or the door button. The contact stated that the door was cut open with a grinder, metal cutting wheel, and torch by an independent mechanic. The vehicle was taken to an independent mechanic who diagnosed that the locking mechanism that was attached to the door frame was damaged. The vehicle was not repaired. Neither the dealer nor the manufacturer was made aware of the failure. The failure mileage was 196,290.

NHTSA ID 11437338 · filed Oct 19, 2021

I HAVE A 2010 CHEVY 2500 HD WHEN I PUT THE CAR I PARK IT SOUNDS LIKE THE DOORS UNLOCK BUT THEY DON'T IT STARTED ON MY DRIVERS DOOR NOW ITS HAPPENING ON PASSENGER DOOR. I'VE TRIED TO UNLOCK MANUALLY IT WONT WORK I'VE UNLOCKING FROM THE REMOTE AND THE DOOR LOCK SWITCHES ON BOTH DOORS IT TAKES MULTIPLE TIMES WITH BOTH AND THEN ABLE TO GET OUT. THIS IS A MAJOR SAFETY ISSUE !!!!. I ONLY HAVE 27000 MILES ON IT NOW AND ITS OUT OF WARRANTY I TRIED TO GET INTO MY TRUCK WITH REMOTE AND KEY IT TOOK MULTIPLE TIMES TO GET INTO ALSO... I HAVE A FRIEND WITH A 2010 DENALI HE'S HAVING THE SAME PROBLEMS I COULD SEE IF THE TRUCK WAS OVER TENS YEARS OLD AND OVER 150000 MILES HAVING PROBLEMS BUT THIS ISN'T RIGHT... I TAKE MY GRAND KIDS ALL THE TIME I'M SCARED TO TAKE THEM IN CASE I HAVE TO GET THEM OUT IN AN EMERGENCY AND NEEDED TO GET OUT FAST THAT I WOULDN'T BE ABLE TOO OR FOR THAT MATTER JUST MYSELF DRIVING ALONE!!! *TR

NHTSA ID 10614830 · filed Jul 20, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

CHECK ENGINE WARNING LIGHT CAME ON THEN IMMEDIATELY LOST ALL ENGINE POWER COMPLETELY STALLED), ELECTRICAL (EXCEPT HEADLIGHTS), POWER STEERING, POWER BRAKES. ENGINE WOULD NOT RESTART AFTER VEHICLE STOPPED (WENT INTO WALK HOME MODE), NOT EVEN THE HORN WOULD WORK! AFTER ABOUT 20 MINUTES, THE ENGINE WOULD RESTART AND I COULD DRIVE HOME, BUT WITH THE CHECK ENGINE LIGHT ON. I TOOK THE TRUCK TO THE DEALERSHIP THE NEXT DAY. THE REPROGRAMMED THE MAIN COMPUTER. AFTER A FEW DAYS, IT HAPPENED AGAIN! TOOK THE TRUCK BACK TO THE DEALER. THEY SAID THEY WOULD NEED TO ORDER A NEW COMPUTER, THEY REPROGRAMMED THE DEFECTIVE COMPUTER AGAIN AND SAID THEY WOULD CALL WHEN THE NEW ONE WAS IN. THE SAME CONDITION REPEATED ITSELF A FEW MORE TIMES BEFORE THE NEW COMPUTER CAME IN AND THEY REPLACED IT. NO PROBLEMS SINCE. I CONSIDER LOOSING ALL POWER IN A TURN ONTO AN INTERSTATE RATHER DANGEROUS! THE DEALERSHIP CONFIDED MY EXPERIENCE WAS NOT AT ALL UNUSUAL WITH THESE VEHICLES.

NHTSA ID 10721241 · filed May 24, 2015

I HAVE A 2010 CHEVY 2500 HD WHEN I PUT THE CAR I PARK IT SOUNDS LIKE THE DOORS UNLOCK BUT THEY DON'T IT STARTED ON MY DRIVERS DOOR NOW ITS HAPPENING ON PASSENGER DOOR. I'VE TRIED TO UNLOCK MANUALLY IT WONT WORK I'VE UNLOCKING FROM THE REMOTE AND THE DOOR LOCK SWITCHES ON BOTH DOORS IT TAKES MULTIPLE TIMES WITH BOTH AND THEN ABLE TO GET OUT. THIS IS A MAJOR SAFETY ISSUE !!!!. I ONLY HAVE 27000 MILES ON IT NOW AND ITS OUT OF WARRANTY I TRIED TO GET INTO MY TRUCK WITH REMOTE AND KEY IT TOOK MULTIPLE TIMES TO GET INTO ALSO... I HAVE A FRIEND WITH A 2010 DENALI HE'S HAVING THE SAME PROBLEMS I COULD SEE IF THE TRUCK WAS OVER TENS YEARS OLD AND OVER 150000 MILES HAVING PROBLEMS BUT THIS ISN'T RIGHT... I TAKE MY GRAND KIDS ALL THE TIME I'M SCARED TO TAKE THEM IN CASE I HAVE TO GET THEM OUT IN AN EMERGENCY AND NEEDED TO GET OUT FAST THAT I WOULDN'T BE ABLE TOO OR FOR THAT MATTER JUST MYSELF DRIVING ALONE!!! *TR

NHTSA ID 10614830 · filed Jul 20, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE LIFTERS ON THE CAMSHAFT WAS MAKING A KNOCKING SOUND WHILE THE VEHICLE WAS IDLING. THE CONTACT STATED THAT JIM WERNIG, INC. (2401 OLD U.S. 27 S, GAYLORD, MI 49735, (989) 448-4583) WAS CONTACTED AND INFORMED OF THE FAILED. THE CONTACT WAS PROVIDED INFORMATION OF AN UNKNOWN RECALL. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE 110,000.

NHTSA ID 11386580 · filed Jan 5, 2021

CHECK ENGINE WARNING LIGHT CAME ON THEN IMMEDIATELY LOST ALL ENGINE POWER COMPLETELY STALLED), ELECTRICAL (EXCEPT HEADLIGHTS), POWER STEERING, POWER BRAKES. ENGINE WOULD NOT RESTART AFTER VEHICLE STOPPED (WENT INTO WALK HOME MODE), NOT EVEN THE HORN WOULD WORK! AFTER ABOUT 20 MINUTES, THE ENGINE WOULD RESTART AND I COULD DRIVE HOME, BUT WITH THE CHECK ENGINE LIGHT ON. I TOOK THE TRUCK TO THE DEALERSHIP THE NEXT DAY. THE REPROGRAMMED THE MAIN COMPUTER. AFTER A FEW DAYS, IT HAPPENED AGAIN! TOOK THE TRUCK BACK TO THE DEALER. THEY SAID THEY WOULD NEED TO ORDER A NEW COMPUTER, THEY REPROGRAMMED THE DEFECTIVE COMPUTER AGAIN AND SAID THEY WOULD CALL WHEN THE NEW ONE WAS IN. THE SAME CONDITION REPEATED ITSELF A FEW MORE TIMES BEFORE THE NEW COMPUTER CAME IN AND THEY REPLACED IT. NO PROBLEMS SINCE. I CONSIDER LOOSING ALL POWER IN A TURN ONTO AN INTERSTATE RATHER DANGEROUS! THE DEALERSHIP CONFIDED MY EXPERIENCE WAS NOT AT ALL UNUSUAL WITH THESE VEHICLES.

NHTSA ID 10721241 · filed May 24, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

POWER STEERING LINES RUST THROUGH AND SPRAY DOWN MOTOR COMPARTMENT. GM ALSO HAS A KNOWN ISSUE WITH THE THROTTLE BODY SWITCHES NOT FUNCTIONING CORRECTLY CAUSING SERIOUS LOSS OF POWER IMMEDIATELY AND HAS A SERVICE BULLETIN, BUT ONLY HONORED IF LESS THAN 120K MILES AND THAT PUT MY TRUCK OUT.

NHTSA ID 11140541 · filed Oct 16, 2018

TRIED TO PUT GAS INTO MY FUEL TANK AND IT TOOK 20 MIN TO PUT IN 10 GAL! TOOK MY TRUCK TO DEALER AND THEY PUT IN A REVISED EVAP VENT VALVE SOLENOID! ON THE WEB I SEE THAT THIS IS A COMMON ON 2006-2013 CHEVY TRUCKS! WHY DOES CHEVY NOT FIX THIS AS A RECALL! *TR

NHTSA ID 10525239 · filed Jul 16, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION COOLANT LINES LEAKED OIL ONTO THE EXHAUST. THE CONTACT SMELLED SMOKE UNDER THE VEHICLE ALONG THE PASSENGER SIDE. KEVIN WHITTAKER CHEVROLET IN GREENVILLE, SOUTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE TRANSMISSION COOLANT LINES LEAKED AT THE CRIMP FITTINGS. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

NHTSA ID 11055534 · filed Dec 19, 2017

CHECK ENGINE WARNING LIGHT CAME ON THEN IMMEDIATELY LOST ALL ENGINE POWER COMPLETELY STALLED), ELECTRICAL (EXCEPT HEADLIGHTS), POWER STEERING, POWER BRAKES. ENGINE WOULD NOT RESTART AFTER VEHICLE STOPPED (WENT INTO WALK HOME MODE), NOT EVEN THE HORN WOULD WORK! AFTER ABOUT 20 MINUTES, THE ENGINE WOULD RESTART AND I COULD DRIVE HOME, BUT WITH THE CHECK ENGINE LIGHT ON. I TOOK THE TRUCK TO THE DEALERSHIP THE NEXT DAY. THE REPROGRAMMED THE MAIN COMPUTER. AFTER A FEW DAYS, IT HAPPENED AGAIN! TOOK THE TRUCK BACK TO THE DEALER. THEY SAID THEY WOULD NEED TO ORDER A NEW COMPUTER, THEY REPROGRAMMED THE DEFECTIVE COMPUTER AGAIN AND SAID THEY WOULD CALL WHEN THE NEW ONE WAS IN. THE SAME CONDITION REPEATED ITSELF A FEW MORE TIMES BEFORE THE NEW COMPUTER CAME IN AND THEY REPLACED IT. NO PROBLEMS SINCE. I CONSIDER LOOSING ALL POWER IN A TURN ONTO AN INTERSTATE RATHER DANGEROUS! THE DEALERSHIP CONFIDED MY EXPERIENCE WAS NOT AT ALL UNUSUAL WITH THESE VEHICLES.

NHTSA ID 10721241 · filed May 24, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

WHEN IT RAINS OR WHEN THE TEMPERATURE IS BELOW 32F ALL THE WINDOWS STEAM UP AND THE DEFROSTER WILL NOT CLEAR THEM UP. THIS CONDITION MAKES IT VARY HARD TO SEE OUT THE WINDOWS. I HAVE 2 OF THESE 2010 SILVERADOS AND THEY BOTH DO THE SAME THING. THE DEALER RAY SKILLMAN 3891 SOUTH POST ROAD INDIANAPOLIS IN TOLD ME THEY KNOW THEY HAVE A PROBLEM AND CHEVROLET HAS NO FIX FOR THE PROBLEM. I FEEL THAT THIS CONDITION COULD COST MY FAMILY AND MYSELF AND OTHER PEOPLE THEIR LIVES. *TR

NHTSA ID 10440293 · filed Dec 17, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

POWER STEERING LINES RUST THROUGH AND SPRAY DOWN MOTOR COMPARTMENT. GM ALSO HAS A KNOWN ISSUE WITH THE THROTTLE BODY SWITCHES NOT FUNCTIONING CORRECTLY CAUSING SERIOUS LOSS OF POWER IMMEDIATELY AND HAS A SERVICE BULLETIN, BUT ONLY HONORED IF LESS THAN 120K MILES AND THAT PUT MY TRUCK OUT.

NHTSA ID 11140541 · filed Oct 16, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

115,000 BOTH FRONT WHEEL BEARING ASSEMBLIES REQUIRE REPLACEMENT COST OF $1300 AS EVIDENCED BY LOW RUMBLING ON WHEEL MOVEMENT AND SLIGHT SIDE TO SIDE MOVEMENT OF BOTH WHEELS. BEARING IS SEALED AND CANNOT BE LUBRICATED. *TR

NHTSA ID 10372664 · filed Dec 28, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

WHILE TOWING A 2010 FOREST RIVER WILDCAT 5TH WHEEL RV ON I-75 10 MILES NORTH OF ATLANTA, GA A TIRE BLEW ON THE TRAILER. THE TREAD HAD SEPARATED ON THE TIRE. THE TREAD BLEW UP INTO THE TRAILER, BREAKING ALL THE KITCHEN PIPES AND BLEW A HOLE IN THE KITCHEN FLOOR. PER INSURANCE ADJUSTER IT DID $3,000 IN DAMAGE. WE HAD TO REPLACE ALL 4 TIRES AT A COST OF $510 AND PAY $500 DEDUCTIBLE ON INSURANCE POLICY. TIRE WERE TRAIL EXPRESS DOT1KMM16A WITH LESS THAN 5,000 MILES ON IT. *TR

NHTSA ID 10457357 · filed May 3, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

I HAVE A PROBLEM WITH THE TRUCKS BRAKES APPLING THEMSELVES WHILE DRIVING. TOOK THE VEHICLE TO THE DEALER LAST YEAR AND THE REPLACED THE FRONT BRAKES, BRAKES, ROTORS. CALIPERS, LNES . SEEMED TO HELP BUT STILL HAD A PROBLEM WITH BRAKES NOT RELEASING COMPLETE ONE OR ONE WHEELS APPLING BRAKE PRESSURE AT TIMES. HAS GOTTEN WORSE BUT INTERMITTENT. REPORTER TO THE DEALER RIGHT FRONT WHEEL GOT SO HOT IT WAS SMOKING FRIDAY 9/2/20. HAS BEEN ABOUT A YEAR AND 5000 MILES LATER TOOK BACK TO DEALER COULD NOT DUPLICATE THE PROBLEM. RECOMMEND FLUSHING POWER STEERING FLUID WHICH I DID. NOT SURE IF PROBLEM FIXED. ALSO REPORTED SEVERE FRAME RUST DEALER SAID MUST HAVE BEEN UP NORTH. CONTACTED CHEVROLET SAID WHILE THE DEALER HAD THE TRUCK WOULD INSPECT AND ADVISE. NO RESPONSE AFTER 3 DAYS. WILL INCLUDE PICTURES. APPEARS FRAME HAS NO RUST PROTECTION.

NHTSA ID 11354415 · filed Sep 11, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .