2015 Chevrolet Silverado 3500 Brakes Problems

The brake pedal pivot bolt nut loosened itself and came off of the bolt, allowing the bolt to back out of the pedal mount and the brake pedal fell out of position and became lodged behind the accelerator pedal. Thankfully no accident occurred. After performing research with local dealer and independent repair shop it was found to be an obvious repeat failure of the General Motors safety recall #20760E already performed on the vehicle. I reached out to GM customer support who were rude and I received no help in the matter. Can provide more information upon request.

NHTSA ID

11643118

Incident

Feb 12, 2025

2015 CHEVY 3500 HD HAS 65,XXX MILES ON IT CURRENTLY. TRUCK PERIODICALLY AND USUALLY RANDOMLY DISPLAYS A "SERVICE TRAILER BRAKE" MESSAGE WHICH CONSTANTLY GOES OFF WHEN NOTHING IS BEING TOWED. NOW ABOUT 1 IN 15 TIMES DRIVEN WILL IT NOT DISPLAY THIS MESSAGE. IVE HAD THE TOWING BRAKE MODULE REPLACED AND THAT DID NOT FIX THIS PROBLEM. I'M AT MY WITS END WITH THIS TRUCK. CHEVROLET / GMC NEED TO STEP UP AND MAKE THIS WIDELY KNOWN PROBLEM A RECALL. THANKS

NHTSA ID

11572688

Incident

Jun 18, 2021

As I am driving I am routinely warned about the trailer brake system with or without a trailer hooked up. It is distracting and could cause potential danger while driving. It has been going on for some time and progressively getting worse.

NHTSA ID

11562967

Incident

Jan 2, 2024

There are several problems I’ve noticed some I fix myself! First of all, I was driving my truck at night on the country road and all of a sudden it starts losing power shut down on me on a little road with no pull over spots in Kentucky and just dies completely. My service charging system light came on. I worked on this forever. I noticed it. All of my grounds were completely nasty and pretty much not making contact. I fix the ones that I can find only two I know there’s more, I’ve changed the generator three times and the battery once, the problem happened again and again and again the only way I can stop my truck from dying is when that light come on if I got out and I took the negative wire off of my battery and then put it back on it would run again for about another three days and then if I didn’t see it, I’m stranded very dangerous. Finally I took it to my mechanic up the road and he basically did the same things. I did something about a door switch also though not another battery another generator and he added new battery cables so far it hasn’t done it again. Now my truck when starting to slow down, it will vibrate and shake you to death. You hit a little vibration in the road say a rumble strip. This thing will shake you through the roof in about make you run into another Vehicle , also, it’s hard to fill up the gas if you have to turn the gas nozzle almost straight up and down if you’re low on gas to make it except it or you’ll be sitting there for 30 minutes putting gas in your truck. I noticed also all of my wheels are having rough spots on them everywhere and they are rusting into . Another thing that happens this truck eats breaks for breakfast. I have put in the past two years at least have the change the brakes, calipers rotors and all twice a year sometimes three times a year. Also, the trailer brake system light comes on nonstop along with a service stability track on when happen. No Wasey no cruise control. I am a masterelect. Maintain truck it ju

NHTSA ID

11500067

Incident

Jan 4, 2023

The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while towing a camper, the brakes locked up. The service trailer brake system message was displayed. There was an abnormal beeping noise detected and the instrument cluster was flashing. While driving approximately 60 MPH, the vehicle was vibrating. The vehicle was taken to the local dealer but the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic but the mechanic was unable to assist. The manufacturer was not contacted. The failure mileage was approximately 1,000.

NHTSA ID

11466432

Incident

May 27, 2022

Mileage

1,000 mi

MY TRAILER BRAKING SYSTEM GIVES OFF WARNINGS THAT IT'S NOT CONNECTED TO THE TRAILER WHEN I DON'T HAVE THE TRAILER CONNECTED. BUT I WAS TOWING MY TRAILER AND AS I STEPPED ON THE BREAK IT WAS GIVING ME THAT WARNING AND THE BRAKE SYSTEM WAS FAILING TO ENGAGE ON THE TRAILER I REVIEWED THIS ON FORUMS AND EVERYBODY IS HAVING THIS PROBLEM IT HAS BEEN GOING ON FROM ABOUT 2011 ON THE CHEVROLET AND GMC'S FOR GMC AND CHEVROLET SAYS THERE IS NO PROBLEM PEOPLE HAVE SWITCHED OUT THE DASHBOARD SWITCH AND IT RETURNS IT COMES AND GOES AS A PROBLEM.

NHTSA ID

11406811

Incident

Jan 2, 2021

Mileage

127,000 mi

RANDOMLY WITH NO NEEDED INSTANCE THE INSTRUMENT CLUSTER READS SERVICE TRAILER BREAK. WITH OR WITHOUT A TRAILER CONNECTED. WITH THE TRAILER CONNECTED THE TRAILER BREAKS FAILS TO OPERATE CAUSING A VERY SERIOUS SAFETY CONCERN. AFTER PULLING TO THE SIDE OF THE ROAD AS SAFELY AS POSSIBLE WITH AN APPROXIMATE OF 20K POUNDS WITH NO BRAKES ON THE TRAILER AND TURNING THE TRUCK ON AND THEN BACK OFF THE BRAKES RESUME AS NORMAL. OTHER SERVICE PROMPTS RANDOMLY APPEAR ON THE INFO CLUSTER ON THIS PARTICULAR VEHICLE, BUT NONE AS SERIOUS AS THIS PARTICULAR ONE. SUCH AS SERVICE FRONT CAMERA, SERVICE STABILITRAC, AND SERVICE DEF SYSTEM. WHILE THESE MAY ALL BE RELATED TO THE SAME CAUSE I FEEL MY LIFE AND THE LIVES OF THE GENERAL PUBLIC ARE BEING GAMBLED WITH WHILE THE CAUSE IS GUESSED AT. I HAVE TAKEN MY TRUCK IN FOR THESE RELATED ISSUES FOR A TOTAL OF THREE TIMES NOW. EACH TIME I AM SENT BACK OUT TO BE THE TEST [XXX] IN THIS POTENTIAL [XXX] TRAP. THE VIDEOS WERE TO BIG TO UPLOAD TO THIS FORM. BUT I HAVE VIDEOS OF THIS ISSUE WITH AND WITHOUT A TRAILER CONNECTED AVAILABLE UPON REQUEST. PLEASE EXCUSE MY PROFANITY! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

NHTSA ID

11071849

Incident

Sep 27, 2017

Mileage

21,500 mi

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PEDAL AND THE BRAKE ROTERS WERE WORN OUT BUT THAT THE FAILURE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE FIRST TIME THAT THE VEHICLE WAS TAKEN TO A DEALER FOR THE FAILURE, IT WAS INFORMED THAT THE BRAKES WERE WEARING OUT UNEVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

NHTSA ID

10896301

Incident

Apr 15, 2016

Mileage

17,000 mi

OUR ?CHECK TRAILER WIRING? MESSAGE FIRST APPEARED ON THE DIC ON JANUARY 5, 2016 ON CALIFORNIA HIGHWAY 12, NEAR FAIRFIELD, CA.0. WE STOPPED AND APPLIED DI-ELECTRIC GREASE TO THE 7 PIN PLUG. THE MESSAGE RE-APPEARED AND CLEARED ITSELF, INDICATING TRAILER CONNECTED. AT 7,380 MILES, CHECKED THE TRUCK AND FOUND NO PROBLEMS, AND ADVISED US OF GM'S TRAILER WIRING TSB, AND SUGGESTED THE PROBLEM WAS WITH THE TRAILER AND THAT WE PURCHASE A SPECIFIC POLLAK 7 PIN TRAILER END PLUG. THEY PROVIDED THE NAME OF A NEARBY TRUCK SHOP, WHO THAT THE SPECIFIED POLLAK PLUG. WE HEADED OVERNIGHT TO CHOWCHILLA, CA AND THE NEXT MORNING, REPLACED THE 7 PIN CONNECTOR WITH THE POLLAK PLUG, AND WE CLEANED AND CHECKED THE TRAILER GROUND AT THE KING PIN. WE LEFT CHOWCHILLA AND IN URBAN TRAFFIC, THE CHECK TRAILER WIRING MESSAGE WOULD APPEAR AS WE APPLIED THE TRUCK BRAKE AND THEN CLEAR ITSELF WITH TRAILER CONNECTED AS WE HEADED DOWN THE HIGHWAY OR FREEWAY. WE WENT THROUGH URBAN TRAFFIC IN PALMDALE AND LANCASTER, CA THAT SAME DAY, AND AT A STOP LIGHT ON LEVEL GROUND, WITH THE ?CHECK TRAILER WIRING MESSAGE APPEARING, I APPLIED THE MANUAL TRAILER BRAKES, AND TOOK MY FOOT OFF THE TRUCK BRAKES, AND THE TRAILER/TRUCK ROLLED AHEAD - NO BRAKES ON THE TRAILER. WE EXPERIENCE OCCASIONAL MESSAGE ON THE DASH INDICATING 'CHECK TRAILER WIRING'. WE ARE TOWING A FIFTH WHEEL TRAILER WEIGHING OVER 13,000 LBS. WE TOOK THE TRUCK TO A GM DEALER AND WERE TOLD OF A TSB REGARDING BRAKING ISSUES, AND WERE TOLD TO REPLACE THE 7 PIN PLUG WITH A 'POLLAK' BRAND. WE HAD AN RV DEALER CHECK OUR TRAILER BRAKES, AND SAID THEY WORK FINE. WE HAVE SPOKEN TO ANOTHER GM DEALER WHO INDICATED THAT THE NEW INTEGRATED BRAKE CONTROLLERS ARE ADVANCED AND WILL DETECT ANY ISSUES WITH OUR BRAKES, AND GIVE THE CHECK TRAILER WIRING MESSAGE. THE MESSAGE IS INTERMITTENT AND EVENTUALLY CLEARS ITSELF......UPDATED 02/10/16 *BF UPDATED 11/2/2017*JS UPDATED 06/20/18*JB

NHTSA ID

10838298

Incident

Jan 5, 2016

A WARNING MESSAGE COMES ON THE DASH TELLING THE DRIVER THERE IS A ISSUE WITH THE TRAILER BRAKES, OR WIRING SYSTEM. THE TRAILER BRAKES BECOME INOPERABLE WHEN THIS COMES ON. WE HAVE CONTACTED GM WITH THE ISSUE, BOTH AT THE DEALER LEVEL AND AT THE CORPORATE LEVEL; AND THEY INSIST IT IS A PROBLEM WITH OUR TRAILERS. THE SAME TRAILERS ARE USED WITH OLDER CHEVROLET TRUCKS WITHOUT INCIDENT. WE HAVE ALSO BEEN INFORMED BY GM THAT THE 2015 SILVERADO 2500'S ARE EQUIPPED WITH A MORE SENSITIVE TRAILERING SYSTEM. WHEN THE CONNECTION BECOMES WET DURING INCLEMENT WEATHER, OR THE TRUCK HITS A BUMP; AND THE CONNECTOR LOSES CONTACT MOMENTARILY THE MESSAGE WILL ILLUMINATE. RESULTING IN THE LOSS OF TRAILER BRAKES. THIS IS A SERIOUS SAFETY ISSUE.

NHTSA ID

10747583

Incident

Jun 16, 2015

Mileage

7,891 mi

A WARNING MESSAGE COMES ON THE DASH TELLING THE DRIVER THERE IS A ISSUE WITH THE TRAILER BRAKES, OR WIRING SYSTEM. THE TRAILER BRAKES BECOME INOPERABLE WHEN THIS COMES ON. WE HAVE CONTACTED GM WITH THE ISSUE, BOTH AT THE DEALER LEVEL AND AT THE CORPORATE LEVEL; AND THEY INSIST IT IS A PROBLEM WITH OUR TRAILERS. THE SAME TRAILERS ARE USED WITH OLDER CHEVROLET TRUCKS WITHOUT INCIDENT. WE HAVE ALSO BEEN INFORMED BY GM THAT THE 2015 SILVERADO 2500'S ARE EQUIPPED WITH A MORE SENSITIVE TRAILERING SYSTEM. WHEN THE CONNECTION BECOMES WET DURING INCLEMENT WEATHER, OR THE TRUCK HITS A BUMP; AND THE CONNECTOR LOSES CONTACT MOMENTARILY THE MESSAGE WILL ILLUMINATE. RESULTING IN THE LOSS OF TRAILER BRAKES. THIS IS A SERIOUS SAFETY ISSUE.

NHTSA ID

10747581

Incident

Feb 25, 2015

Mileage

1,422 mi

A WARNING MESSAGE COMES ON THE DASH TELLING THE DRIVER THERE IS A ISSUE WITH THE TRAILER BRAKES, OR WIRING SYSTEM. THE TRAILER BRAKES BECOME INOPERABLE WHEN THIS COMES ON. WE HAVE CONTACTED GM WITH THE ISSUE, BOTH AT THE DEALER LEVEL AND AT THE CORPORATE LEVEL; AND THEY INSIST IT IS A PROBLEM WITH OUR TRAILERS. THE SAME TRAILERS ARE USED WITH OLDER CHEVROLET TRUCKS WITHOUT INCIDENT. WE HAVE ALSO BEEN INFORMED BY GM THAT THE 2015 SILVERADO 2500'S ARE EQUIPPED WITH A MORE SENSITIVE TRAILERING SYSTEM. WHEN THE CONNECTION BECOMES WET DURING INCLEMENT WEATHER, OR THE TRUCK HITS A BUMP; AND THE CONNECTOR LOSES CONTACT MOMENTARILY THE MESSAGE WILL ILLUMINATE. RESULTING IN THE LOSS OF TRAILER BRAKES. THIS IS A SERIOUS SAFETY ISSUE.

NHTSA ID

10747566

Incident

Feb 27, 2015

Mileage

105 mi