Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Mar 7, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
29%
of 52 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2015 Chevrolet Silverado 3500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming electrical
Shown in the owner’s own words, exactly as filed
ElectricalVisibility
Filed Mar 7, 2025
The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while the vehicle was parked, the contact noticed that the instrument panel was inoperable. The contact stated that the instrument panel failed to function properly while attempting to activate the windshield wiper. The vehicle was taken to the dealer, where it was diagnosed that the fuse block had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,100.
NHTSA ID
11647041
Incident
Mar 7, 2025
Mileage
5,100 mi
BrakesElectrical
Filed Feb 19, 2024
2015 CHEVY 3500 HD HAS 65,XXX MILES ON IT CURRENTLY. TRUCK PERIODICALLY AND USUALLY RANDOMLY DISPLAYS A "SERVICE TRAILER BRAKE" MESSAGE WHICH CONSTANTLY GOES OFF WHEN NOTHING IS BEING TOWED. NOW ABOUT 1 IN 15 TIMES DRIVEN WILL IT NOT DISPLAY THIS MESSAGE. IVE HAD THE TOWING BRAKE MODULE REPLACED AND THAT DID NOT FIX THIS PROBLEM. I'M AT MY WITS END WITH THIS TRUCK. CHEVROLET / GMC NEED TO STEP UP AND MAKE THIS WIDELY KNOWN PROBLEM A RECALL. THANKS
NHTSA ID
11572688
Incident
Jun 18, 2021
BrakesElectrical
Filed Jan 2, 2024
As I am driving I am routinely warned about the trailer brake system with or without a trailer hooked up. It is distracting and could cause potential danger while driving. It has been going on for some time and progressively getting worse.
NHTSA ID
11562967
Incident
Jan 2, 2024
BrakesDriver assistanceElectrical
Filed Jan 4, 2023
There are several problems I’ve noticed some I fix myself! First of all, I was driving my truck at night on the country road and all of a sudden it starts losing power shut down on me on a little road with no pull over spots in Kentucky and just dies completely. My service charging system light came on. I worked on this forever. I noticed it. All of my grounds were completely nasty and pretty much not making contact. I fix the ones that I can find only two I know there’s more, I’ve changed the generator three times and the battery once, the problem happened again and again and again the only way I can stop my truck from dying is when that light come on if I got out and I took the negative wire off of my battery and then put it back on it would run again for about another three days and then if I didn’t see it, I’m stranded very dangerous. Finally I took it to my mechanic up the road and he basically did the same things. I did something about a door switch also though not another battery another generator and he added new battery cables so far it hasn’t done it again. Now my truck when starting to slow down, it will vibrate and shake you to death. You hit a little vibration in the road say a rumble strip. This thing will shake you through the roof in about make you run into another Vehicle , also, it’s hard to fill up the gas if you have to turn the gas nozzle almost straight up and down if you’re low on gas to make it except it or you’ll be sitting there for 30 minutes putting gas in your truck. I noticed also all of my wheels are having rough spots on them everywhere and they are rusting into . Another thing that happens this truck eats breaks for breakfast. I have put in the past two years at least have the change the brakes, calipers rotors and all twice a year sometimes three times a year. Also, the trailer brake system light comes on nonstop along with a service stability track on when happen. No Wasey no cruise control. I am a masterelect. Maintain truck it ju
NHTSA ID
11500067
Incident
Jan 4, 2023
Electrical
Filed Sep 14, 2020
ENGINE LOSS POWER WHILE PULLING A LOADED HORSE TRAILER AROUND 10,000 POUNDS. ERROR MESSAGE SAYING POWER HAS BEEN REDUCED. THE TOP SPEED WHILE ON A HILL WAS ABIUT 15 MILES AN HOUR.TRACTOR TRAILLERS HAD TO MANUVER AROUND ME DUE TO THE LOW SPEED ON AN EXPRESSWAY WITH 70 MILE AN HOUR SPEED LIMIT. THE DEALER SAID CAUSE WAS FRAYING OF THE WIRING HARNESS PROBABLY AROUND THE TURBO. AFTER RESEARCH ON THE INTERNET, I FOUND THIS WAS A FREQUENT PROBLEM. TRUCK ONLY HAS 43,000 MILES ON IT. I HAVE REQUESTED THE OLD WIRING HARNESS FOR INSPECTION.
NHTSA ID
11354990
Incident
Sep 5, 2020
Mileage
43,000 mi
ElectricalFuel system
Filed Jan 11, 2020
I NEVER RECEIVED A RECALL ON MY CHEVROLET TRUCK WHICH IS THE SAME YEAR MAKE AND MODEL AS THIS ONE. TOOK IT TO A DEALERSHIP AND HAD IT FIXED. THEY SAID IT WASN'T RECALLED SO WE HAD TO PAY THE BILL. ISN'T THEIR A WAY TO FIND THE RECALL AND GET REIMBURSED FOR THE REPAIR BILL AND ALL THE ASSOCIATED COSTS? WE HAVE CALLED AND MADE A COMPLAINT TO NHTSA. NOTHING CAME OF IT. IT STILL IS A SAFETY DEFECT THAT SHOULD BE REPAIRED WITH NO COST TO THE CUSTOMERS.
NHTSA ID
11298635
Incident
Jan 1, 2015
Electrical
Filed Dec 23, 2019
Fire reported
I WOULD NOTICE WHITE SMOKE COMING OUT UNDER THE HOOD OF MY VEHICLE. I WOULD MAINLY NOTICE IT WHEN I WOULD TURN ON THE AC . THIS WOULD HAPPEN EITHER PARKED OR IN MOTION. I WOULD OPEN THE HOOD AND THE SMOKE WOULD ONLY LAST A FEW MINUTES, WHICH CAUSED THE ALTERNATOR TO CATCH ON FIRE.
NHTSA ID
11290791
Incident
Dec 9, 2019
Mileage
90,000 mi
ElectricalVisibility
Filed Apr 10, 2019
I REMOTE STARTED MY 2015 SILVERADO 3500HD DURAMAX. AFTER ABOUT 5 MINUTES OF IDLE TIME I BEGAN DRIVING THE TRUCK. ABOUT 3/4 MILES DOWN THE ROAD I DETECTED THE SMELL OF SOMETHING BURNING OR VERY HOT. MY FIRST THOUGH WAS IT WAS COMING FROM THE OUTSIDE. BEFORE I COULD FIGURE OUT WHAT WAS BURNING HEAVY WHITE/GRAY SMOKE STARTING EXITING FROM LOWER WEATHER STRIPPING ON THE REAR CENTER SLIDING WINDOW. BEFORE I COULD TAKE ACTION I HEARD A LOUD POPPING SOUND. I LOOKED BACK AGAIN AND THE REAR PASSENGER SIDE WINDOW WAS ENTIRELY SHATTERED. AT THIS TIME I KILLED THE REAR WINDOW DEFROST AND THE SMOKE QUITE. I WAS TRAVELING AT ROUGHLY 20-30MPH ON A PAVED CITY STREET. IT WAS 35 DEGREES WITH A LIGHT MIST AND FOG.
NHTSA ID
11195372
Incident
Mar 13, 2019
Mileage
125,200 mi
BrakesElectrical
Filed Feb 8, 2018
RANDOMLY WITH NO NEEDED INSTANCE THE INSTRUMENT CLUSTER READS SERVICE TRAILER BREAK. WITH OR WITHOUT A TRAILER CONNECTED. WITH THE TRAILER CONNECTED THE TRAILER BREAKS FAILS TO OPERATE CAUSING A VERY SERIOUS SAFETY CONCERN. AFTER PULLING TO THE SIDE OF THE ROAD AS SAFELY AS POSSIBLE WITH AN APPROXIMATE OF 20K POUNDS WITH NO BRAKES ON THE TRAILER AND TURNING THE TRUCK ON AND THEN BACK OFF THE BRAKES RESUME AS NORMAL. OTHER SERVICE PROMPTS RANDOMLY APPEAR ON THE INFO CLUSTER ON THIS PARTICULAR VEHICLE, BUT NONE AS SERIOUS AS THIS PARTICULAR ONE. SUCH AS SERVICE FRONT CAMERA, SERVICE STABILITRAC, AND SERVICE DEF SYSTEM. WHILE THESE MAY ALL BE RELATED TO THE SAME CAUSE I FEEL MY LIFE AND THE LIVES OF THE GENERAL PUBLIC ARE BEING GAMBLED WITH WHILE THE CAUSE IS GUESSED AT. I HAVE TAKEN MY TRUCK IN FOR THESE RELATED ISSUES FOR A TOTAL OF THREE TIMES NOW. EACH TIME I AM SENT BACK OUT TO BE THE TEST [XXX] IN THIS POTENTIAL [XXX] TRAP. THE VIDEOS WERE TO BIG TO UPLOAD TO THIS FORM. BUT I HAVE VIDEOS OF THIS ISSUE WITH AND WITHOUT A TRAILER CONNECTED AVAILABLE UPON REQUEST. PLEASE EXCUSE MY PROFANITY! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
NHTSA ID
11071849
Incident
Sep 27, 2017
Mileage
21,500 mi
Electrical
Filed Aug 6, 2017
CHECK TRAILER WIRING WARNING COMES ON AND CHIME SOUNDS EVERY FEW SECONDS. CHECK TRAILER TAIL LIGHTS,BRAKE, BOTH TURNS SIGNALS,AND USE MANUAL BRAKE LEVER. EVERY THING WORKS FINE. THEN IT QUIT AFTER TWO HOURS. TOOK IT IN TO DEALER IN TERRACE,BC,CA. WAS TOLD THAT VEHICLE WAS WORKING FINE BUT THE TRAILER PLUG WAS NOT A BLADE TYPE AND THAT WAS THE PROBLEM. WAS ALSO TOLD THAT I DID'T HAVE TRAILER BRAKES WHEN THE WARNING TO CHECK TRAILER WIRING COMES ON. MY 6800 MILE TRIP IN MAY 2017 WITH THE SAME TRAILER THE CHECK TRAILER WARNING NEVER CAME ON. ON OR 3800 MILE TRIP TO BRITISH COLUMBIA IT WAS A CONTINUAL PROBLEM OFF AND ON. I HAVE SINCE PUT A BLADE PLUG ON THE TRAILER BUT HAVE NOT USED IT. IN NOVEMBER 2016 WHILE PULLING A CARGO TRAILER I HAD THE SAME PROBLEM. TOOK IT IN TO CHEVY DEALER IN MEDFORD, OR AND WAS TOLD I HAD A BAD GROUND ON THE TRAILER. I HAD JUST REWIRED THE TRAILER WITH ALL NEW LED LIGHTS, BUT I CHECKED ALL WIRING AND NEVER FOUND ANYTHING. THIS TRAILER DOES"T HAVE A BLADE PLUG ON IT. I HAVEN"T USED TRAILER SINCE. I ALSO HAVE A 12,000# BOAT THAT I TOW AND IT HAS THE SAME PLUG AS THE OTHERS. I HAVEN'T HAD ANY PROBLEM WITH IT. IT DOES HAVE SURGE BRAKES. THESE THREE TRAILERS THAT I HAVE GAVE ME NO PROBLEMS WHEN I TOWED THEM WITH MY 2003 CHEV 2500HD SILVERADO. THIS SEEMS TO BE A COMMON PROBLEM WITH THE NEW CHEVY TRUCKS BY THE NUMBER OF POSTS ON THE INTERNET.
NHTSA ID
11013289
Incident
Jul 18, 2017
Mileage
35,000 mi
ElectricalPowertrain (other)Seat belts
Filed Mar 7, 2016
Crash reported1 injury reported
I WAS DRIVING ON US HIGHWAY 12 GOING APPROX. 35 MPH WHEN THE REAR END DIFFERENTIAL LOCKUP AND CAUSED ME TO SLID OFF THE ROAD IN A TURN THAT ALSO HAD ICE WHILE TOWING A FIFTH WHEEL THE ACCIDENT CAUSED DAMAGE TO THE RIGHT FRONT FENDER AND THE RIGHT REAR AND RIGHT SIDE OF THE 8 FOOT BED ALONG WITH THE WINDSHIELD AND A FRONT DRIVE LINE FOR 4 WHEEL DRIVE I HAVE HAD MULTIPLE ISSUES WITH THE FRONT DRIVE LINE BREAKING UNDER NORMAL CONDITIONS AS WELL I ALSO HAVE VIDEO OF THE REAR END DIFFERENTIAL MOVING FROM SIDE TO SIDE TO SHOW THE MOVEMENT AND SHOW WHAT CAUSED THE REAR END TO LOCK UP IT HAD MOVED AN 1/4 OF AND INCH TO 1/2 INCH IN EITHER DIRECTION.
NHTSA ID
10840319
Incident
Feb 11, 2016
Mileage
125,000 mi
BrakesElectrical
Filed Jan 20, 2016
OUR ?CHECK TRAILER WIRING? MESSAGE FIRST APPEARED ON THE DIC ON JANUARY 5, 2016 ON CALIFORNIA HIGHWAY 12, NEAR FAIRFIELD, CA.0. WE STOPPED AND APPLIED DI-ELECTRIC GREASE TO THE 7 PIN PLUG. THE MESSAGE RE-APPEARED AND CLEARED ITSELF, INDICATING TRAILER CONNECTED. AT 7,380 MILES, CHECKED THE TRUCK AND FOUND NO PROBLEMS, AND ADVISED US OF GM'S TRAILER WIRING TSB, AND SUGGESTED THE PROBLEM WAS WITH THE TRAILER AND THAT WE PURCHASE A SPECIFIC POLLAK 7 PIN TRAILER END PLUG. THEY PROVIDED THE NAME OF A NEARBY TRUCK SHOP, WHO THAT THE SPECIFIED POLLAK PLUG. WE HEADED OVERNIGHT TO CHOWCHILLA, CA AND THE NEXT MORNING, REPLACED THE 7 PIN CONNECTOR WITH THE POLLAK PLUG, AND WE CLEANED AND CHECKED THE TRAILER GROUND AT THE KING PIN. WE LEFT CHOWCHILLA AND IN URBAN TRAFFIC, THE CHECK TRAILER WIRING MESSAGE WOULD APPEAR AS WE APPLIED THE TRUCK BRAKE AND THEN CLEAR ITSELF WITH TRAILER CONNECTED AS WE HEADED DOWN THE HIGHWAY OR FREEWAY. WE WENT THROUGH URBAN TRAFFIC IN PALMDALE AND LANCASTER, CA THAT SAME DAY, AND AT A STOP LIGHT ON LEVEL GROUND, WITH THE ?CHECK TRAILER WIRING MESSAGE APPEARING, I APPLIED THE MANUAL TRAILER BRAKES, AND TOOK MY FOOT OFF THE TRUCK BRAKES, AND THE TRAILER/TRUCK ROLLED AHEAD - NO BRAKES ON THE TRAILER. WE EXPERIENCE OCCASIONAL MESSAGE ON THE DASH INDICATING 'CHECK TRAILER WIRING'. WE ARE TOWING A FIFTH WHEEL TRAILER WEIGHING OVER 13,000 LBS. WE TOOK THE TRUCK TO A GM DEALER AND WERE TOLD OF A TSB REGARDING BRAKING ISSUES, AND WERE TOLD TO REPLACE THE 7 PIN PLUG WITH A 'POLLAK' BRAND. WE HAD AN RV DEALER CHECK OUR TRAILER BRAKES, AND SAID THEY WORK FINE. WE HAVE SPOKEN TO ANOTHER GM DEALER WHO INDICATED THAT THE NEW INTEGRATED BRAKE CONTROLLERS ARE ADVANCED AND WILL DETECT ANY ISSUES WITH OUR BRAKES, AND GIVE THE CHECK TRAILER WIRING MESSAGE. THE MESSAGE IS INTERMITTENT AND EVENTUALLY CLEARS ITSELF......UPDATED 02/10/16 *BF UPDATED 11/2/2017*JS UPDATED 06/20/18*JB
NHTSA ID
10838298
Incident
Jan 5, 2016
BrakesElectrical
Filed Aug 10, 2015
A WARNING MESSAGE COMES ON THE DASH TELLING THE DRIVER THERE IS A ISSUE WITH THE TRAILER BRAKES, OR WIRING SYSTEM. THE TRAILER BRAKES BECOME INOPERABLE WHEN THIS COMES ON. WE HAVE CONTACTED GM WITH THE ISSUE, BOTH AT THE DEALER LEVEL AND AT THE CORPORATE LEVEL; AND THEY INSIST IT IS A PROBLEM WITH OUR TRAILERS. THE SAME TRAILERS ARE USED WITH OLDER CHEVROLET TRUCKS WITHOUT INCIDENT. WE HAVE ALSO BEEN INFORMED BY GM THAT THE 2015 SILVERADO 2500'S ARE EQUIPPED WITH A MORE SENSITIVE TRAILERING SYSTEM. WHEN THE CONNECTION BECOMES WET DURING INCLEMENT WEATHER, OR THE TRUCK HITS A BUMP; AND THE CONNECTOR LOSES CONTACT MOMENTARILY THE MESSAGE WILL ILLUMINATE. RESULTING IN THE LOSS OF TRAILER BRAKES. THIS IS A SERIOUS SAFETY ISSUE.
NHTSA ID
10747583
Incident
Jun 16, 2015
Mileage
7,891 mi
BrakesElectrical
Filed Aug 10, 2015
A WARNING MESSAGE COMES ON THE DASH TELLING THE DRIVER THERE IS A ISSUE WITH THE TRAILER BRAKES, OR WIRING SYSTEM. THE TRAILER BRAKES BECOME INOPERABLE WHEN THIS COMES ON. WE HAVE CONTACTED GM WITH THE ISSUE, BOTH AT THE DEALER LEVEL AND AT THE CORPORATE LEVEL; AND THEY INSIST IT IS A PROBLEM WITH OUR TRAILERS. THE SAME TRAILERS ARE USED WITH OLDER CHEVROLET TRUCKS WITHOUT INCIDENT. WE HAVE ALSO BEEN INFORMED BY GM THAT THE 2015 SILVERADO 2500'S ARE EQUIPPED WITH A MORE SENSITIVE TRAILERING SYSTEM. WHEN THE CONNECTION BECOMES WET DURING INCLEMENT WEATHER, OR THE TRUCK HITS A BUMP; AND THE CONNECTOR LOSES CONTACT MOMENTARILY THE MESSAGE WILL ILLUMINATE. RESULTING IN THE LOSS OF TRAILER BRAKES. THIS IS A SERIOUS SAFETY ISSUE.
NHTSA ID
10747581
Incident
Feb 25, 2015
Mileage
1,422 mi
BrakesElectrical
Filed Aug 10, 2015
A WARNING MESSAGE COMES ON THE DASH TELLING THE DRIVER THERE IS A ISSUE WITH THE TRAILER BRAKES, OR WIRING SYSTEM. THE TRAILER BRAKES BECOME INOPERABLE WHEN THIS COMES ON. WE HAVE CONTACTED GM WITH THE ISSUE, BOTH AT THE DEALER LEVEL AND AT THE CORPORATE LEVEL; AND THEY INSIST IT IS A PROBLEM WITH OUR TRAILERS. THE SAME TRAILERS ARE USED WITH OLDER CHEVROLET TRUCKS WITHOUT INCIDENT. WE HAVE ALSO BEEN INFORMED BY GM THAT THE 2015 SILVERADO 2500'S ARE EQUIPPED WITH A MORE SENSITIVE TRAILERING SYSTEM. WHEN THE CONNECTION BECOMES WET DURING INCLEMENT WEATHER, OR THE TRUCK HITS A BUMP; AND THE CONNECTOR LOSES CONTACT MOMENTARILY THE MESSAGE WILL ILLUMINATE. RESULTING IN THE LOSS OF TRAILER BRAKES. THIS IS A SERIOUS SAFETY ISSUE.
NHTSA ID
10747566
Incident
Feb 27, 2015
Mileage
105 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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