2004 Chevrolet Ssr Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Chevrolet Ssr, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure823.5%
- Electrical823.5%
- Interior & seats720.6%
- Engine411.8%
- Driver assistance25.9%
- Seat belts12.9%
- Brakes12.9%
- Exterior lighting12.9%
- Other / unspecified12.9%
- Airbags12.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE PASSENGER'S DOOR OF MY SSR WAS BECOMING DIFFICULT TO OPEN AND I WAS CONFIDENT THE ISSUE WAS THE SAME PROBLEM I HAD EXPERIENCED PREVIOUSLY WITH THE DRIVER'S SIDE DOOR. IT IS A KNOWN DEFECT AND RESULTANT TECHNICAL SERVICE BULLETIN (TSB 05-08-64-026) WHICH PREVIOUSLY HAD BEEN FIXED BY KEN DIXON CHEVROLET (JUNE OF 2011). AT THAT TIME, KEN DIXON (NOW MANAGED UNDER WALDORF CHEVY CADILLAC) DECLINED MY REQUEST TO REPLACE PASSENGER'S SIDE DEFECTIVE PART EVEN THOUGH THE TSB HAD INDICATED TO DO SO. WALDORF CHEVY CADILLAC NOW SAYS THE PART REQUIRED TO FIX MY CAR IS DISCONTINUED AND NOT AVAILABLE. I WAS TOLD "IT CANNOT BE FIXED. THE PART IS DISCONTINUED, NOT AVAILABLE FROM GM." I ASKED, "ARE YOU SAYING I HAVE TO LIVE WITH IT AND THERE IS NO FIX? THAT IS, GM ISSUED A TSB AND THEN DISCONTINUED THE PART WITH NO FUTURE PLANS OR OPTIONS FOR CARS THAT ARE LESS THAN 10 YEARS OLD?" THE ANSWER WAS "CORRECT, YOU MAY PICK UP THE CAR". I WAS GIVEN NO INDICATION THAT WALDORF CHEVY CADILLAC OR GM WOULD ATTEMPT TO FIND ANY SOLUTION. WHEN I RECEIVED THE CAR BACK FROM WALDORF CHEVY CADILLAC, THE DOOR IS NO LONGER OPERATIONAL FROM THE INSIDE. I NOW HAVE A CAR WITH A PASSENGER SIDE DOOR THAT CAN NO LONGER BE OPENED FROM THE INSIDE. I HAVE BEEN LEFT TO DRIVE A VEHICLE THAT IS UNSAFE TO DRIVE WITH NO MECHANISM IN PLACE BY GM TO ADDRESS AN ISSUE THAT IS A DOCUMENTED DEFECT IN A CAR THAT IS LESS THAN 10 YEARS OLD AND HAS 30,000 MILES ON IT. I AM CONCERNED WITH HAVING TO DRIVE THIS VEHICLE WITH NO MEANS TO OPEN THE PASSENGER SIDE DOOR FROM THE INSIDE. THIS COULD RESULT IN TRAGIC OUTCOME IN THE CASE OF ACCIDENT, VEHICLE MALFUNCTION OR SOME OTHER INCIDENT REQUIRING IMMEDIATE EXIT FROM THE CAR. I AM AT A COMPLETE LOSS TO UNDERSTAND HOW GM CAN DISCONTINUE A PART IDENTIFIED WITHIN A TSB AS THE FIX FOR A KNOWN PROBLEM AND NOT PROVIDE SOME MEANS TO FIX THE SAFETY ISSUE OF THIS CAR. *TR
TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR HANDLE FAILED, WHICH PREVENTED HIM FROM OPENING THE DOOR. THE DRIVER'S SIDE DOOR HANDLE WAS REPLACED UNDER WARRANTY ON NOVEMBER 22, 2006. THE DIAGNOSIS FOUND THAT THE DOOR HANDLES WERE MADE WITH DEFECTIVE PLASTIC; THEREFORE, THEY BECOME PERMANENTLY INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE REPAIR COST WAS ESTIMATED AT $377. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY WOULD NOT ASSIST WITH THE REPAIR. THE CONTACT PLANS ON HAVING THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 54,300. 4/01/09 *NJ THE DEALER FOUND A BROKEN INNER HANDLE BRACKET. UPDATED 04/09/09. *JB
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
WAS GOING TO GO TO THE STORE AND WHEN I TURNED ON THE IGNITION EVERY THING WAS COMING ON,THE LIGHTS,DASH ALL LITE UP ,I HEARD THE FUEL PUMP AND I TURNED THE IGNITION FURTHER TO START IT AND NOTHING. NO CLICK,NO TURNING OVER,NOTHING. I SHUT IT OFF AND TRIED AGAIN AND SAME THING. I CHECKED MY FUSES AND FOUND NOTHING THERE WRONG EITHER. I'M STUMPED. I WILL NEED HELP WITH THIS SITUATION. CAN YOU SEND ME A SOLUTION PLEASE. THANKS FOR YOUR TIME AND HELP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY VEHICLE HAS ONLY 11,656 MILES, LESS THAN THAT WHEN I SUBMITTED TO DEALER FOR NON-FUNCTIONING GAUGES DUE TO STEPPER-MOTOR ISSUES. THIS SAME PART HAS BEEN WARRANTED ON OTHER GM VEHICLES, BUT GM REFUSES TO EXTEND THE SAME WARRANTY FOR THE SAME PART ON CHEVY SSR. OTHER SAFETY ISSUE IS THE SERVICE AIR BAG WARNING IS ON AND DEALER REFUSED WARRANTY SERVICE DUE TO AGE OF VEHICLE. BOTH OF THESE ISSUES ARE SAFETY RELATED AND NOT LOOKING FOR WARRANTY OF MAINTENANCE WORK.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT WHEN HE PULLED THE HANDLE ON THE DOOR, THE DOOR WOULD NOT OPEN. THE FAILURE BECAME PROGRESSIVELY WORSE. THE CONTACT REFERENCED A TSB 050864026 THAT WAS RELATED TO THE FAILURE. THE DEALER STATED THAT THE VEHICLE COULD BE REPAIRED AT THE CONTACTS EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE CURRENT MILEAGE WAS APPROXIMATELY 8,800.
TL*THE CONTACT OWNS A 2004 CHEVROLET PICKUP SSR. THE CONTACT STATED HE CANNOT GET OUT OF THE VEHICLE ON THE FRONT RIGHT PASSENGER SIDE SINCE THE DOOR LATCH IS BROKEN. THE VEHICLE WAS TAKEN TO THE DEALER AND WHO STATED THAT THE PARTS WERE ORDER; HOWEVER, GM NO LONGER MAKES THE PARTS FOR THAT VEHICLE. THE MANUFACTURER STATED THAT THEY ARE LOOKING FOR SOMEONE TO MAKE THE PARTS. THE FAILURE MILEAGE WAS 34,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WAS GOING TO GO TO THE STORE AND WHEN I TURNED ON THE IGNITION EVERY THING WAS COMING ON,THE LIGHTS,DASH ALL LITE UP ,I HEARD THE FUEL PUMP AND I TURNED THE IGNITION FURTHER TO START IT AND NOTHING. NO CLICK,NO TURNING OVER,NOTHING. I SHUT IT OFF AND TRIED AGAIN AND SAME THING. I CHECKED MY FUSES AND FOUND NOTHING THERE WRONG EITHER. I'M STUMPED. I WILL NEED HELP WITH THIS SITUATION. CAN YOU SEND ME A SOLUTION PLEASE. THANKS FOR YOUR TIME AND HELP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2004 CHEVROLET SSR. CONSUMER WRITES IN REGARDS TO A FAULTY COOLING SYSTEM. *SMD THE CONSUMER DISCOVERED THE COOLANT RESERVOIR HAD A HOLE IN IT, AND ALL THE COOLANT LEAKED OUT. THE ENGINE STOPPED RUNNING AND WAS HOT. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE MECHANIC AND IT WAS DISCOVERED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE ALSO LOST POWER WHILE DRIVING AND MISFIRED. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE SPEEDOMETER WORKS INTERMITTENTLY. THE CURRENT MILEAGE WAS 46,641 AND FAILURE MILEAGE WAS 44,826.
CRUISE-CONTROL DEFECT W/CHEVROLET 2004-SSR TRUCK: SIZZLING/FRYING SOUND THROUGH STEERING COLUMN, SPEEDOMETER ZEROED OUT -- SHOWING NO SPEED WHILE DRIVING AT ANY SPEED, CRUISE-INOPERATIVE AT ANY SPEED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT ONE OF THE SEAT BELTS HAD BECOME INOPERABLE. THE CONTACT ORDERED A REPLACEMENT SEAT BELT BUT ONCE IT WAS RECEIVED, HE NOTICED THAT THE SEAT BELT WAS ROLLED BACKWARD AND EXHIBITED AN ABNORMAL TWIST. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE SEAT BELT HAD TO BE INSTALLED BACKWARD IN ORDER FOR IT TO OPERATE CORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 20,000. UPDATED 5/11/12 *CN THE CONSUMER STATED THE PLASTIC GEAR WAS DEFECTIVE. A NEW SEAT BELT WAS ORDERED. HOWEVER, IT WAS DISCOVERED THE NEW BELT WAS TWISTED. TWO WEEKS LATER, A NEW BELT ARRIVED AND IT WAS ALSO TWISTED. UPDATED 05/23/12
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
SERVICE BRAKING SYSTEM WARNING AND CHIME COME ON INTERMITTENTLY. THIS HAS BEEN OCCURRING FOR ABOUT TWELVE YEARS. I HAVE HAD THIS SERVICED MANY TIMES BY CHEVY DEALERSHIP AND INDEPENDENT GARAGES YET IT PERSISTS. I HAVE SPENT MANY HUNDREDS OF DOLLARS AND HAVE ALL RECEIPTS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I HAVE BEEN ADVISED BY THE ORANGE COUNTY SHERIFF TO REPORT THE HEADLIGHT COVERS ON MY 2004 CHEVROLET SSR ARE MELTING FROM THE HEAT OF THE HEADLIGHT. THEY HAVE TOLD ME THAT THIS IS A SAFETY HAZARD THAT THE MANUFACTURER NEEDS TO ADDRESS. I HAVE SPOKEN TO CHEVROLET BUT THEY SAY MY VEHICLE IS OUT OF WARRANTY. I HAVE DRIVEN MANY VEHICLES IN MY LIFE FOR LONGER PERIODS OF TIME AND HAVE NEVER HAD THE HEADLIGHT COVERS MELT. PER THE SHERIFF, THIS IS A SAFETY HAZARD AND THEY FEEL THAT THIS IS NOT JUST A SINGLE PROBLEM TO MY VEHICLE AND TO ASK FOR A RECALL. THANK YOU.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT UPON INSPECTION, THE SPEEDOMETER FAILED TO OPERATE WITH NO WARNINGS. THE CONTACT ALSO MENTIONED THAT THE TEMPERATURE AND OIL PRESSURE GAUGES HAD FAILED. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE INSTRUMENT CLUSTER AND THE GAS GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 22,350. .... UPDATED 11/25/13 *BF
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
MY VEHICLE HAS ONLY 11,656 MILES, LESS THAN THAT WHEN I SUBMITTED TO DEALER FOR NON-FUNCTIONING GAUGES DUE TO STEPPER-MOTOR ISSUES. THIS SAME PART HAS BEEN WARRANTED ON OTHER GM VEHICLES, BUT GM REFUSES TO EXTEND THE SAME WARRANTY FOR THE SAME PART ON CHEVY SSR. OTHER SAFETY ISSUE IS THE SERVICE AIR BAG WARNING IS ON AND DEALER REFUSED WARRANTY SERVICE DUE TO AGE OF VEHICLE. BOTH OF THESE ISSUES ARE SAFETY RELATED AND NOT LOOKING FOR WARRANTY OF MAINTENANCE WORK.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .