RoadVitals

2003 Chevrolet Suburban 1500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
175
Latest Apr 10, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 24, 2006

What this page shows

Our database holds 175 NHTSA owner-reported complaints for the 2003 Chevrolet Suburban 1500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 175 · page 1 of 7

BrakesFuel system
Filed Apr 10, 2019

SUBPAR MATERIAL USED IN BRAKE/FUEL LINES THEY RUST PREMATURE

NHTSA ID
11195482
Incident
Apr 10, 2019
Mileage
190,000 mi
Electrical
Filed Oct 24, 2018

MY ENTIRE INSTRUMENT PANEL DOES NOT ALWAYS WORK WHEN I START MY TRUCK. IT WILL OCCASIONALLY COME TO LIFE AFTER DRIVING A BIT OR SOMETIMES IT DOESN'T WORK AT ALL. NO PATTERN AS TO WHEN, WHERE OR DRIVING CONDITIONS. STARTED A FEW MONTHS AGO WHERE IT WOULD ALWAYS WORK SHORTLY AFTER I STARTED THE ENGINE AND HAS PROGRESSIVELY GOTTEN WORSE,

NHTSA ID
11142362
Incident
Jul 1, 2018
Mileage
188,000 mi
Brakes
Filed Jul 17, 2018

BRAKE LINES RUSTING. TWICE IN A MONTH THE BRAKES FAILED AFTER A HARD STOP AT A TRAFFIC LIGHT. LUCKY FOR ME & OTHERS THERE WERE NO CARS IN FRONT OF ME OR TRYING TO CROSS THE INTERSECTION. AFTER APPLYING THE BRAKE HARD TO STOP, THE BRAKE PEDAL CONTINUED ALL THE WAY TO THE FLOOR AND THE CAR DID NOT STOP. THE MECHANIC TOLD ME THAT THE BRAKE LINES RUSTED AND THEREFORE THE BRAKE FLUID LEAKED OUT OF THE SYSTEM

NHTSA ID
11111983
Incident
Jul 13, 2018
Mileage
190,000 mi
Brakes
Filed Jun 1, 2018

WITHOUT WARNING BRAKE LINE BLEW A HOLE AND NO BRAKES. NO WARNING AND TOTAL LOSS OF BRAKES. SERVICE BRAKE SYSTEM LIGHT CAME ON. NO HELP WITH THAT. FORTUNATELY I WAS ABLE TO PASS ON RIGHT SHOULDER THREW THE GRASS. ALMOST A THREE VEHICLE ACCIDENT. NEED TO HAVE THIS PROBLEM ADDRESSED AND TAKEN CARE OF. PEOPLE COULD HAVE EASILY BEEN INJURED OR KILLED.

NHTSA ID
11099259
Incident
Jun 1, 2018
Mileage
242,000 mi
BrakesDriver assistanceFuel system
Filed Apr 6, 2018

TAMARA INFLATORS I'M LOOSING BRAKE FLUID AS I DRIVE I'M LEASING THE AUTOMOBILE FROM QUALITY AUTO ALSO THEY SAID IT'S OKAY TO STILL DRIVE THE CAR WITH A GAS IN THE TRUCK BUT IT'S SAYING NEEDS GAS I KEEP SMELLING GAS AFTER HE SAID IT PASSED ROAD INSPECTION TEST ! I'M VERY CONCERNED IT MORE WRONG IF I JAM OR PUMP THE BRAKES I CAN NOT STOP I'M IMMEDIATELY. IM UNSURE WHAT MY ACTUAL MILEAGE IS . THE SENSORS ARE NOT WORKING WHEN I WENT TO UNCLE ED'S OR EVEN OTHER AUTO SHOPS I DO HAVE PHOTOS AND VIDEOS

NHTSA ID
11083689
Incident
Apr 6, 2018
BrakesFuel systemVisibility
Filed Apr 6, 2018

I JUST STARTED LEASING THE VEHICLE FROM QUALITY AUTO THAT SAYS THAT THE CAR IS ROAD READY BUT HAVE LOTS OF HAZARDOUS THINGS TO IT A VERY BAD GAS LEAK THAT THERE TAKING THERE TIME TO FIX AND MY HOOD OF MY CAR WON'T STAY DOWN ...IT'S 7 DAYS INTO MY CAR LEASE AND THERE PROMISES HAVE BEEN BROKEN AND WON'T TRADE ME ANOTHER CAR .

NHTSA ID
11083684
Incident
Mar 30, 2018
Mileage
170,630 mi
Brakes
Filed Jan 19, 2018

BRAKES FAILED WHILE DRIVING VEHICLE SHORTLY AFTER LEAVING MY HOUSE WHILE DRIVING DOWN MY DRIVEWAY. THE BRAKES WERE WORKING FINE WHEN I STARTED THE TRUCK AND COMPLETED A 3 POINT TURN TO TURN THE VEHICLE AROUND IN MY DRIVEWAY. AS I STARTED GOING DOWN MY DRIVEWAY AND WENT TO APPLY MY BRAKES TO SLOW THE VEHICLE DOWN THAT'S WHEN THE PROBLEM OCCURRED. LUCKILY I WAS DRIVING SLOW, UNDER 15 MPH, WHEN I EXPERIENCED THE ISSUE: THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE BARELY SLOWED DOWN. I STARTED TO PUMP THE BRAKES WHICH DID SLOW THE VEHICLE SOME AND I ALSO EMPLOYED THE EMERGENCY BRAKE WHICH ENABLED ME TO BRING THE VEHICLE TO A STOP. HAD I BEEN IN TRAFFIC, AND NOT JUST IN MY DRIVEWAY, I MOST LIKELY WOULD HAVE COLLIDED WITH ANOTHER VEHICLE AS I HAD VERY LITTLE CONTROL OVER STOPPING THE VEHICLE WHEN THE ISSUE HAPPENED. THE ISSUE WAS DUE TO A RUSTED REAR BRAKE LINE UNDER THE VEHICLE. THE SINGLE BRAKE LINE FEEDING BOTH OF THE REAR BRAKES HAD BURST IN THE VICINITY UNDER THE DRIVERS SEAT. THE BRAKE LINE BURST WHILE I WAS GOING DOWN MY DRIVEWAY AS EVIDENCED BY THE AMOUNT OF BRAKE FLUID SPAYED ONTO MY DRIVEWAY WHEN I FIRST ATTEMPTED TO APPLY MY BRAKES WHILE DRIVING DOWN THE DRIVEWAY AND AT EACH POINT WHERE I PUMPED THE BRAKES. I WAS SHOCKED THAT A SINGLE BRAKE LINE BURSTING WOULD LEAVE MY ENTIRE VEHICLE WITHOUT BRAKES. WHY IS THERE A FRONT AND REAR RESERVOIR IF THEY DON'T MATTER? THERE SHOULD HAVE BEEN AT LEAST A SAFETY ALERT ABOUT THIS POTENTIAL DANGER SO I WOULD HAVE KNOWN TO WATCH FOR THIS OBVIOUS SAFETY FLAW ON MY CHEVROLET SUBURBAN. AFTER INSPECTING THE REST OF MY BRAKE LINES I HAVE FOUND THAT 100% OF ALL MY BRAKE LINES ARE SEVERELY RUSTED AND WILL NEED TO BE REPLACED. THE CHEVROLET DEALERSHIP NEAR MY HOUSE HAS ALREADY QUOTED ME A REPAIR ESTIMATE OF $2,100 OVER THE PHONE, BUT WILL NEED TO SEE THE VEHICLE FIRST TO BE MORE PRECISE IN THEIR ESTIMATE.

NHTSA ID
11063827
Incident
Jan 19, 2018
Mileage
168,651 mi
Exterior lighting
Filed Dec 11, 2017

DURING COLD MONTHS ONLY VEHICLE HAS POWER SURGES WHENEVER DRIVING. INTERIOR LIGHTS AND HEADLIGHTS FLICKER CONSISTENTLY TO WHERE IT APPEARS I AM FLASHING MY LIGHTS. THE HIGHER THE RPMS, FLICKERING IS MORE FREQUENT. APPARENTLY A KNOWN ISSUE WITH NO SOLUTION OR RECALL. ALTERNATOR AND BATTERY TESTING OUT GOOD.

NHTSA ID
11053994
Incident
Nov 19, 2015
Mileage
170,000 mi
Electrical
Filed May 29, 2017

THE BATTERY KEEPS GOING DEAD AND SOMETHING IS NOT SHUTTING THE CAR DOWN CAUSING A PARASITIC BATTERY DRAW KILLING BATTERY I HAVE GONE THROUGH 4 BATTERY AND AFTER ABOUT 3 DAYS OR 4 THE TRUCK DOES NOT START AND 2HEN I TAKE IT TO AUTOZONE THEY SAY ITS DEAD AND GIVE ME A NEW BATTERY AND TRIED LOOKING UP ISSUE AND SEE ALOT OF PEOPLE HAVING ISSUES AND WHEN I TOOK TO CHECK ALTERNATOR OR STARTER NOTHING THEY ARE GOOD

NHTSA ID
10992101
Incident
May 9, 2017
Body & structure
Filed Mar 21, 2017

NOTICED RECENTLY THAT THE DASHBOARD DEVELOPED A CRACK NEAR THE AIR BAG AND EXTENDING FORWARD TO THE WINDSHIELD.. VEHICLE WAS STATIONARY.

NHTSA ID
10967404
Incident
Mar 20, 2017
Brakes
Filed Nov 8, 2016

A COMPLETE LOSS OF BRAKING ABILITY, RUPTURED BRAKE LINES. LINES BETWEEN PROPORTIONING VALVE AND ABS PUMP RUPTURED AND FAILED COMPLETELY. LINES RUSTED AND FAILED. NO ACCIDENT AND NO INJURIES. MY WIFE WAS DRIVING, VEHICLE WAS OPERATED IN REVERSE {BACKING UP}, SHE THEN SHIFTED TO FORWARD, BRAKES FAILED, PEDAL WENT TO FLOOR, AND ROLLED FROM A PARKING LOT INTO A HIGHWAY, FORTUNATELY NO OTHER TRAFFIC WAS PRESENT.

NHTSA ID
10925086
Incident
Oct 21, 2016
Mileage
191,000 mi
Brakes
Filed Sep 5, 2016

BRAKE LINE RUSTED THROUGH CAUSING DANGEROUS SITUATION WHERE VEHICLE IS SLOW TO STOP AND DOES NOT STAY STOPPED WHEN NEEDED SUCH AS TRAFFIC LIGHTS, HILLS, STOP SIGNS, ETC.

NHTSA ID
10903638
Incident
Sep 5, 2016
Mileage
145,000 mi
ElectricalFuel system
Filed Aug 15, 2016

THE ANTI THEFT SYSTEM CAUSED THE ENGINE TO QUIT GOING DOWN THE HI WAY SEVERAL TIMES AND WAS VERY DANGEROUS SOME OF THE TIMES AND LEFT US STRANDED SOMETIMES. GM ACTS LIKE THEY DO NOT KNOW WHAT IS WRONG BUT THERE IS AMPLE INFO ON THE INTERNET AND EVEN A FIX BUT IT DISABLE THE ATS, IT TURNS OFF THE FUEL TO THE INJECTORS KILLING THE ENGINE. THIS HAPPENED MANY TIMES. WE HAD TO BE TOWED TWICE BECAUSE IT WOULD NOT RESTART.

NHTSA ID
10895903
Incident
Aug 10, 2016
Mileage
190,000 mi
Electrical
Filed Jul 14, 2016
Crash reported1 injury reported

WHEN DRIVING VEHICLE KEPT FALLING DEAD ON HIGHWAY AND CITY STREETS

NHTSA ID
10884706
Incident
Feb 20, 2016
Mileage
100,000 mi
Brakes
Filed Jul 1, 2016

THE RED BRAKE LIGHT IS ON. THE ABS MODULE IS NOT ALLOWING THE TWO REAR BRAKES TO WORK. THE A/C CONTROL BOX IN THE DASH BLOWS HOT AIR THROUGH THE DRIVER SIDE ONLY. IN FL THAT IS DANGEROUS BECAUSE OF THE HEAT ALREADY.

NHTSA ID
10881990
Incident
Mar 30, 2016
Mileage
192,000 mi
BrakesSteering
Filed May 13, 2016

IT'S MAKE A WEIRD SOUND WHEN TURNING THE ABS INDICATOR LIGHT IS ON THER DASH STATIONARY I CAME OUTSIDE TO START UP THE VEHICLE IS NOTICED A LIQUID LEAKING FROM UNDERNEATH

NHTSA ID
10864706
Incident
Feb 8, 2016
Brakes
Filed Sep 25, 2015

THE REAR DRIVERS SIDE BRAKE LINE BROKE. WHILE AT THE REPAIR SHOP, THEY INFORMED ME THE OTHER SIDE BRAKE LINE WAS BAD AND NEEDED REPLACED. TWO MONTHS LATER TWO MORE LINES BROKE. THE MAIN REAR LINE AND FRONT SUPPLY LINE FROM THE MASTER.

NHTSA ID
10777784
Incident
Jul 22, 2015
Mileage
133,000 mi
Electrical
Filed Jul 2, 2015

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

NHTSA ID
10731767
Incident
May 28, 2015
Mileage
99,000 mi
Brakes
Filed May 26, 2015
Crash reported

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A CURB. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID
10721464
Incident
May 22, 2015
Mileage
100,000 mi
Driver assistanceElectrical
Filed Mar 30, 2015

MY '03 CHEVROLET SUBURBAN HAS DEVELOPED WHAT APPEARS TO BE A VERY COMMON CONDITION WHERE THE ENTIRE INSTRUMENT CLUSTER BECOMES INOPERABLE. FOR EXAMPLE, WHILE TRAVELING AT LOW, IN TOWN SPEEDS, THE SPEEDOMETER WILL HAVE READINGS IN THE 60S, 70S' AND 80S. WHILE IN THE PARK POSITION, THE SPEEDOMETER WILL READ 55MPH. THIS IS ABSOLUTELY A SAFETY ISSUE AND I AM REALLY SHOCKED THAT THE NHTSA HASN'T FORCED A RECALL. THERE ARE LITERALLY THOUSANDS OF REPORTS ONLINE OF THIS EXACT PROBLEM. GENERAL MOTORS IS AWARE THAT THIS IS A WIDE SPREAD PROBLEM, AS THEY EVEN EXTENDED. GENERAL MOTORS EVEN PROVIDED OWNERS WITH A SPECIAL COVERAGE THAT EXTENDS THE WARRANTY ON THE INSTRUMENT PANEL CLUSTER FOR THE CONDITION DESCRIBED ABOVE, AS LONG AS THE VEHICLES AGE AND MILEAGE FALLS WITHIN CERTAIN PARAMETERS. THOSE PARAMETERS ARE THE MAIN REASON FOR MY COMPLAINT. THOSE PARAMETERS ARE 1) 7 YEARS OF THE IN SERVICE DATE, AND 2) 70,000 MILES, WHICH EVER OCCURS FIRST. MY CLAIM TO HAVE THE INSTRUMENT CLUSTER IN MY VEHICLE REPAIRED UNDER THE SPECIAL COVERAGE WAS DENIED ON 9/4/09 BECAUSE THE MILEAGE OF MY VEHICLE WAS 93,000 MILES AT THE TIME OF MY REQUEST. I BELIEVE THAT THIS IS A LARGE SCALE SAFETY PROBLEM THAT WARRANTS A RECALL BY GENERAL MOTORS RATHER THAN AN EXTENSION OF WARRANTY WITH UNREASONABLE MILEAGE PARAMETERS. EXTENDING THE WARRANTY ALONE IS A CLEAR ADMISSION OF A KNOWN WIDESPREAD ISSUE. IS NHTSA IN BED WITH GM TOO? I GUESS I SHOULDN'T BE SURPRISED. *TR

NHTSA ID
10702698
Incident
Sep 3, 2009
Mileage
93,300 mi
BrakesSteering
Filed Feb 16, 2015

10/11/2 BRAKES FAILED PLUS PARKING BRAKE FAILED AND PARKING BRAKE SHOE ASSEMBLY WAS NOT FOUND UPON DEALER INSPECTION. REPLACED DISC BRAKES AND HAD PARKING BRAKE SHOE INSTALLED. 11/09/12 CHECK ENGINE LIGHT REVEALED IGNITION PROBLEM. NEW IGNITION WIRE SET INSTALLED. 01/29/13 DASH CLUSTER FAILED, HAD NO HORN, NO HEADLIGHTS, NO INTERIOR LIGHTS, NO SPEED CONTROL , NO STEERING WHEEL LIGHTS FOR CONTROL BUTTONS, NO SPEEDOMETER READING, NO RADIO. REPLACED DASH CLUSTER. 05/05/14 CHECK ENGINE LIGHT AND STRANDED WHEN VEHICLE WOULD NOT START. MISFIRE MESSAGES ON DEALER EQUIPMENT READING. 06/16/14 STRANDED AGAIN , VEHICLE WOULD NOT START. REPLACED IGNITION SWITCH. 07/15/14 STRANDED AGAIN , VEHICLE WOULD NOT START. REPLACED STARTER RELAY. 02/16/15 DRIVER HEATED SEAT COMING ON/OFF WHILE DRIVING ON ITS OWN. 4 WD ENGAGED ON ITS OWN WHILE DRIVING AND MADE DRIVING UNCONTROLLED. AWD ENGAGED ON ITS OWN WHILE DRIVING ON DRY SMOOTH ROAD. STRANDED, WOULD NOT START. VEHICLE AT DEALER AGAIN TODAY FOR THIS LIST OF PROBLEMS. *TR

NHTSA ID
10683661
Incident
Oct 11, 2012
Mileage
145,442 mi
Brakes
Filed Feb 7, 2015

WAS DRIVING WITH MY CHILDREN IN VEHICLE. AS I WAS APPROACHING INTERSECTION, STEPPED ON BRAKE PEDAL AND IT WENT COMPLETELY TO FLOOR. THE BRAKES WERE NOT WORKING AT ALL. I HAD TO DOWNSHIFT AND USE EMERGENCY BRAKE IN ORDER TO AVOID COLLISION. HAD TO HAVE SUBURBAN TOWED. *JS

NHTSA ID
10681942
Incident
Feb 7, 2015
Mileage
110,000 mi
Brakes
Filed Jan 2, 2015

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE BRAKE WARNING LIGHT ILLUMINATED. THE EMERGENCY BRAKE WAS APPLIED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BRAKE LINES WERE REPLACED ON TWO OCCASIONS BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

NHTSA ID
10669595
Incident
Aug 4, 2014
Mileage
72,000 mi
Engine
Filed Dec 26, 2014

DRIVING ON THE HIGHWAY AND I LOST ALL POWER. IT SAID (REDUCED ENGINE POWER) ON THE DASH. THIS HAS HAPPENED SEVERAL TIMES AND I HAVEN'T FOUND A MECHANIC WHO CAN FIX IT. I'VE LOOKED ALL OVER THE INTERNET AND THERE ARE MANY OTHER PEOPLE WITH THE SAME PROBLEM. THIS IS VERY DANGEROUS AND ALMOST CAUSED AN ACCIDENT. IT COMES OUT OF NOWHERE AND FOR THIS TO HAPPEN TO SOMEONE FOR THE FIRST TIME, IT'S GOING TO CAUSE SOME DEADLY CRASHES. *TR

NHTSA ID
10668397
Incident
Aug 15, 2013
Mileage
114,000 mi
Brakes
Filed Dec 16, 2014

WAS DRIVING BEHIND A SCHOOL BUS WHEN IT STOPPED TO LET KIDS OFF. I APPLIED MY BRAKES AND THE PEDAL WENT TO THE FLOOR. I HAD NO BRAKES, I AM NOT REALLY SURE HOW I MANAGED TO STOP WITHOUT HITTING THE BUS. I PULLED OVER IN A PARKING LOT. GOT OUT OF MY 2003 CHEVY SUBURBAN WENT INTO THE BANK TO CALL MY HUSBAND TO COME GET ME. BY THE TIME I GOT BACK OUT TO MY TRUCK THERE WAS A PUDDLE OF BRAKE FLUID UNDER THE DRIVERS SIDE DOOR. MY BRAKE LINES WHERE SHOOT. *TR

NHTSA ID
10664731
Incident
Dec 16, 2014
Mileage
157,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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