2003 Chevrolet Suburban 1500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Chevrolet Suburban 1500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes6530.5%
- Electrical6028.2%
- Body & structure146.6%
- Fuel system146.6%
- Visibility104.7%
- Steering94.2%
- Engine83.8%
- Driver assistance83.8%
- Transmission41.9%
- Seat belts41.9%
- Exterior lighting31.4%
- Tires & wheels31.4%
- Airbags20.9%
- Suspension20.9%
- Heating & air conditioning20.9%
- Interior & seats20.9%
- Powertrain (other)20.9%
- Other / unspecified10.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
SUBPAR MATERIAL USED IN BRAKE/FUEL LINES THEY RUST PREMATURE
BRAKE LINES RUSTING. TWICE IN A MONTH THE BRAKES FAILED AFTER A HARD STOP AT A TRAFFIC LIGHT. LUCKY FOR ME & OTHERS THERE WERE NO CARS IN FRONT OF ME OR TRYING TO CROSS THE INTERSECTION. AFTER APPLYING THE BRAKE HARD TO STOP, THE BRAKE PEDAL CONTINUED ALL THE WAY TO THE FLOOR AND THE CAR DID NOT STOP. THE MECHANIC TOLD ME THAT THE BRAKE LINES RUSTED AND THEREFORE THE BRAKE FLUID LEAKED OUT OF THE SYSTEM
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
MY ENTIRE INSTRUMENT PANEL DOES NOT ALWAYS WORK WHEN I START MY TRUCK. IT WILL OCCASIONALLY COME TO LIFE AFTER DRIVING A BIT OR SOMETIMES IT DOESN'T WORK AT ALL. NO PATTERN AS TO WHEN, WHERE OR DRIVING CONDITIONS. STARTED A FEW MONTHS AGO WHERE IT WOULD ALWAYS WORK SHORTLY AFTER I STARTED THE ENGINE AND HAS PROGRESSIVELY GOTTEN WORSE,
THE BATTERY KEEPS GOING DEAD AND SOMETHING IS NOT SHUTTING THE CAR DOWN CAUSING A PARASITIC BATTERY DRAW KILLING BATTERY I HAVE GONE THROUGH 4 BATTERY AND AFTER ABOUT 3 DAYS OR 4 THE TRUCK DOES NOT START AND 2HEN I TAKE IT TO AUTOZONE THEY SAY ITS DEAD AND GIVE ME A NEW BATTERY AND TRIED LOOKING UP ISSUE AND SEE ALOT OF PEOPLE HAVING ISSUES AND WHEN I TOOK TO CHECK ALTERNATOR OR STARTER NOTHING THEY ARE GOOD
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
NOTICED RECENTLY THAT THE DASHBOARD DEVELOPED A CRACK NEAR THE AIR BAG AND EXTENDING FORWARD TO THE WINDSHIELD.. VEHICLE WAS STATIONARY.
ONE OF THE TWO REAR PLASTIC WINDOW HINGES HAS SNAPPED. I FIRST NOTICED ON 10/11 AS I WAS ACCESSING THE REAR OF THE VEHICLE BY UNLATCHING THE WINDOW. I WENT ONLINE TO CHECK THE ISSUE AND NOW REALIZE THIS ISSUE IS WIDESPREAD, THAT GM IS AWARE OF IT, AND ACTUALLY RE-DESIGNED THE HINGES STARTING IN 2005. WHAT THEY HAVEN?T DONE (AS I KNOW IT) IS ISSUE A RECALL FOR THIS OBVIOUS MANUFACTURING DEFECT. I'M WRITING TO ASK WHETHER THE NHTSA IS AWARE OF THIS ISSUE, AND IF IT AND/OR GM HAVE ALREADY DECIDED THIS DOES NOT WARRANT FURTHER ATTENTION. THE CONCERN IS IT?S EASY TO LATCH THE WINDOW IN PLACE, EVEN WITH 1 OF THE 2 HINGES BROKEN, AND THEREFORE DELAY OR SIMPLY IGNORE THE REPAIR NEED (AS THE REPAIR COST IS SIGNIFICANT), ASSUMING IT?S SAFE AS LONG AS YOU DON'T USE THE WINDOW FURTHER FOR ACCESS. BY CONTINUING TO USE THE VEHICLE W/OUT REPAIR, THE ONE WORKING HINGE AND WINDOW LATCH ITSELF ARE FORCED TO KEEP THE WINDOW IN PLACE. THIS IS A POTENTIAL DISASTER WAITING TO HAPPEN. UNDER THE ADDED STRESS, THE SINGLE HINGE WILL EVENTUALLY FAIL, AND LIKELY AT SPEED AS THE VEHICLE HITS THE LAST BUMP THE HINGE CAN WITHSTAND, OR AS REPORTED BY OWNERS ONLINE, A WINDOW IS SIMPLY ROLLED DOWN, INCREASING WIND FORCE ON THE REAR WINDOW. IF EITHER HAPPENS THE RESULT IS ALWAYS THE WINDOW IS JETTISONED FROM THE FRAME AND LANDS ON WHATEVER IT LANDS ON BEHIND THE VEHICLE. AS YOU MIGHT IMAGINE, THIS WOULD BE A SIGNIFICANT EVENT, AS THE WINDOW IS 4-5 FEET WIDE AND LARGE AND HEAVY ENOUGH TO POTENTIALLY CAUSE DISASTER TO TRAFFIC TRAVELING BEHIND THE VEHICLE. I'VE CALLED 2 CHEVY DEALERSHIPS IN THE AREA SO FAR AND ASKED THEIR SERVICE DEPARTMENTS IF THIS ISSUE IS BEING ADDRESSED AND THEIR RESPONSE HAS BEEN THEY'VE NEVER HEARD OF THE PART FAILING. THAT MAY BE TRUE, BUT IN MY OPINION NOT LIKELY. I WORRY THIS IS A TRAINED RESPONSE, SPECIFICALLY TARGETED TO MINIMIZE ATTENTION ON THE MATTER. *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
SUBPAR MATERIAL USED IN BRAKE/FUEL LINES THEY RUST PREMATURE
TAMARA INFLATORS I'M LOOSING BRAKE FLUID AS I DRIVE I'M LEASING THE AUTOMOBILE FROM QUALITY AUTO ALSO THEY SAID IT'S OKAY TO STILL DRIVE THE CAR WITH A GAS IN THE TRUCK BUT IT'S SAYING NEEDS GAS I KEEP SMELLING GAS AFTER HE SAID IT PASSED ROAD INSPECTION TEST ! I'M VERY CONCERNED IT MORE WRONG IF I JAM OR PUMP THE BRAKES I CAN NOT STOP I'M IMMEDIATELY. IM UNSURE WHAT MY ACTUAL MILEAGE IS . THE SENSORS ARE NOT WORKING WHEN I WENT TO UNCLE ED'S OR EVEN OTHER AUTO SHOPS I DO HAVE PHOTOS AND VIDEOS
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
I JUST STARTED LEASING THE VEHICLE FROM QUALITY AUTO THAT SAYS THAT THE CAR IS ROAD READY BUT HAVE LOTS OF HAZARDOUS THINGS TO IT A VERY BAD GAS LEAK THAT THERE TAKING THERE TIME TO FIX AND MY HOOD OF MY CAR WON'T STAY DOWN ...IT'S 7 DAYS INTO MY CAR LEASE AND THERE PROMISES HAVE BEEN BROKEN AND WON'T TRADE ME ANOTHER CAR .
ONE OF THE TWO REAR PLASTIC WINDOW HINGES HAS SNAPPED. I FIRST NOTICED ON 10/11 AS I WAS ACCESSING THE REAR OF THE VEHICLE BY UNLATCHING THE WINDOW. I WENT ONLINE TO CHECK THE ISSUE AND NOW REALIZE THIS ISSUE IS WIDESPREAD, THAT GM IS AWARE OF IT, AND ACTUALLY RE-DESIGNED THE HINGES STARTING IN 2005. WHAT THEY HAVEN?T DONE (AS I KNOW IT) IS ISSUE A RECALL FOR THIS OBVIOUS MANUFACTURING DEFECT. I'M WRITING TO ASK WHETHER THE NHTSA IS AWARE OF THIS ISSUE, AND IF IT AND/OR GM HAVE ALREADY DECIDED THIS DOES NOT WARRANT FURTHER ATTENTION. THE CONCERN IS IT?S EASY TO LATCH THE WINDOW IN PLACE, EVEN WITH 1 OF THE 2 HINGES BROKEN, AND THEREFORE DELAY OR SIMPLY IGNORE THE REPAIR NEED (AS THE REPAIR COST IS SIGNIFICANT), ASSUMING IT?S SAFE AS LONG AS YOU DON'T USE THE WINDOW FURTHER FOR ACCESS. BY CONTINUING TO USE THE VEHICLE W/OUT REPAIR, THE ONE WORKING HINGE AND WINDOW LATCH ITSELF ARE FORCED TO KEEP THE WINDOW IN PLACE. THIS IS A POTENTIAL DISASTER WAITING TO HAPPEN. UNDER THE ADDED STRESS, THE SINGLE HINGE WILL EVENTUALLY FAIL, AND LIKELY AT SPEED AS THE VEHICLE HITS THE LAST BUMP THE HINGE CAN WITHSTAND, OR AS REPORTED BY OWNERS ONLINE, A WINDOW IS SIMPLY ROLLED DOWN, INCREASING WIND FORCE ON THE REAR WINDOW. IF EITHER HAPPENS THE RESULT IS ALWAYS THE WINDOW IS JETTISONED FROM THE FRAME AND LANDS ON WHATEVER IT LANDS ON BEHIND THE VEHICLE. AS YOU MIGHT IMAGINE, THIS WOULD BE A SIGNIFICANT EVENT, AS THE WINDOW IS 4-5 FEET WIDE AND LARGE AND HEAVY ENOUGH TO POTENTIALLY CAUSE DISASTER TO TRAFFIC TRAVELING BEHIND THE VEHICLE. I'VE CALLED 2 CHEVY DEALERSHIPS IN THE AREA SO FAR AND ASKED THEIR SERVICE DEPARTMENTS IF THIS ISSUE IS BEING ADDRESSED AND THEIR RESPONSE HAS BEEN THEY'VE NEVER HEARD OF THE PART FAILING. THAT MAY BE TRUE, BUT IN MY OPINION NOT LIKELY. I WORRY THIS IS A TRAINED RESPONSE, SPECIFICALLY TARGETED TO MINIMIZE ATTENTION ON THE MATTER. *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
IT'S MAKE A WEIRD SOUND WHEN TURNING THE ABS INDICATOR LIGHT IS ON THER DASH STATIONARY I CAME OUTSIDE TO START UP THE VEHICLE IS NOTICED A LIQUID LEAKING FROM UNDERNEATH
10/11/2 BRAKES FAILED PLUS PARKING BRAKE FAILED AND PARKING BRAKE SHOE ASSEMBLY WAS NOT FOUND UPON DEALER INSPECTION. REPLACED DISC BRAKES AND HAD PARKING BRAKE SHOE INSTALLED. 11/09/12 CHECK ENGINE LIGHT REVEALED IGNITION PROBLEM. NEW IGNITION WIRE SET INSTALLED. 01/29/13 DASH CLUSTER FAILED, HAD NO HORN, NO HEADLIGHTS, NO INTERIOR LIGHTS, NO SPEED CONTROL , NO STEERING WHEEL LIGHTS FOR CONTROL BUTTONS, NO SPEEDOMETER READING, NO RADIO. REPLACED DASH CLUSTER. 05/05/14 CHECK ENGINE LIGHT AND STRANDED WHEN VEHICLE WOULD NOT START. MISFIRE MESSAGES ON DEALER EQUIPMENT READING. 06/16/14 STRANDED AGAIN , VEHICLE WOULD NOT START. REPLACED IGNITION SWITCH. 07/15/14 STRANDED AGAIN , VEHICLE WOULD NOT START. REPLACED STARTER RELAY. 02/16/15 DRIVER HEATED SEAT COMING ON/OFF WHILE DRIVING ON ITS OWN. 4 WD ENGAGED ON ITS OWN WHILE DRIVING AND MADE DRIVING UNCONTROLLED. AWD ENGAGED ON ITS OWN WHILE DRIVING ON DRY SMOOTH ROAD. STRANDED, WOULD NOT START. VEHICLE AT DEALER AGAIN TODAY FOR THIS LIST OF PROBLEMS. *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
DRIVING ON THE HIGHWAY AND I LOST ALL POWER. IT SAID (REDUCED ENGINE POWER) ON THE DASH. THIS HAS HAPPENED SEVERAL TIMES AND I HAVEN'T FOUND A MECHANIC WHO CAN FIX IT. I'VE LOOKED ALL OVER THE INTERNET AND THERE ARE MANY OTHER PEOPLE WITH THE SAME PROBLEM. THIS IS VERY DANGEROUS AND ALMOST CAUSED AN ACCIDENT. IT COMES OUT OF NOWHERE AND FOR THIS TO HAPPEN TO SOMEONE FOR THE FIRST TIME, IT'S GOING TO CAUSE SOME DEADLY CRASHES. *TR
JUST FINISHED DRIVING VEHICLE FOR 1 HOUR AT HIGHWAY SPEEDS WITHOUT INCIDENT. PARKED CAR FOR 5 MINUTES, UPON TRYING TO RESTART, THE CAR DISPLAYED "REDUCED ENGINE POWER" ON THE DRIVER INFORMATION CONSOLE. APPROXIMATELY 8 RESTARTS AND THE MESSAGE DID NOT DISPLAY. DROVE CAR 5 MINUTES AND PARKED IT FOR 1 HOUR, UPON RESTART DISPLAYED SAME MESSAGE, CAR WAS VIRTUALLY UNDRIVEABLE. 3 RESTARTS LATER MESSAGE NO LONGER DISPLAYED. THIS MESSAGE HAS NOW INTERMITTENTLY OCCURRED EVER SINCE SEEMINGLY WITHOUT ANY PATTERN. THE MESSAGE IS RELATED TO A FAILURE IN THE "DRIVE BY WIRE" SYSTEM THAT ALLOWS FOR THE ELIMINATION OF A PHYSICAL CABLE FROM THE GAS PEDAL. IT CAUSES THE CAR TO BE COMPLETELY UNDRIVEABLE UNTIL SEEMINGLY RANDOMLY FIXING ITSELF. *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TAMARA INFLATORS I'M LOOSING BRAKE FLUID AS I DRIVE I'M LEASING THE AUTOMOBILE FROM QUALITY AUTO ALSO THEY SAID IT'S OKAY TO STILL DRIVE THE CAR WITH A GAS IN THE TRUCK BUT IT'S SAYING NEEDS GAS I KEEP SMELLING GAS AFTER HE SAID IT PASSED ROAD INSPECTION TEST ! I'M VERY CONCERNED IT MORE WRONG IF I JAM OR PUMP THE BRAKES I CAN NOT STOP I'M IMMEDIATELY. IM UNSURE WHAT MY ACTUAL MILEAGE IS . THE SENSORS ARE NOT WORKING WHEN I WENT TO UNCLE ED'S OR EVEN OTHER AUTO SHOPS I DO HAVE PHOTOS AND VIDEOS
MY '03 CHEVROLET SUBURBAN HAS DEVELOPED WHAT APPEARS TO BE A VERY COMMON CONDITION WHERE THE ENTIRE INSTRUMENT CLUSTER BECOMES INOPERABLE. FOR EXAMPLE, WHILE TRAVELING AT LOW, IN TOWN SPEEDS, THE SPEEDOMETER WILL HAVE READINGS IN THE 60S, 70S' AND 80S. WHILE IN THE PARK POSITION, THE SPEEDOMETER WILL READ 55MPH. THIS IS ABSOLUTELY A SAFETY ISSUE AND I AM REALLY SHOCKED THAT THE NHTSA HASN'T FORCED A RECALL. THERE ARE LITERALLY THOUSANDS OF REPORTS ONLINE OF THIS EXACT PROBLEM. GENERAL MOTORS IS AWARE THAT THIS IS A WIDE SPREAD PROBLEM, AS THEY EVEN EXTENDED. GENERAL MOTORS EVEN PROVIDED OWNERS WITH A SPECIAL COVERAGE THAT EXTENDS THE WARRANTY ON THE INSTRUMENT PANEL CLUSTER FOR THE CONDITION DESCRIBED ABOVE, AS LONG AS THE VEHICLES AGE AND MILEAGE FALLS WITHIN CERTAIN PARAMETERS. THOSE PARAMETERS ARE THE MAIN REASON FOR MY COMPLAINT. THOSE PARAMETERS ARE 1) 7 YEARS OF THE IN SERVICE DATE, AND 2) 70,000 MILES, WHICH EVER OCCURS FIRST. MY CLAIM TO HAVE THE INSTRUMENT CLUSTER IN MY VEHICLE REPAIRED UNDER THE SPECIAL COVERAGE WAS DENIED ON 9/4/09 BECAUSE THE MILEAGE OF MY VEHICLE WAS 93,000 MILES AT THE TIME OF MY REQUEST. I BELIEVE THAT THIS IS A LARGE SCALE SAFETY PROBLEM THAT WARRANTS A RECALL BY GENERAL MOTORS RATHER THAN AN EXTENSION OF WARRANTY WITH UNREASONABLE MILEAGE PARAMETERS. EXTENDING THE WARRANTY ALONE IS A CLEAR ADMISSION OF A KNOWN WIDESPREAD ISSUE. IS NHTSA IN BED WITH GM TOO? I GUESS I SHOULDN'T BE SURPRISED. *TR
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
2003 CHEVORLET SUBURBAN - TRANSMISSION FAILED AT 45, 000 MILES. SINCE IT WASN'T UNDER WARRANTY ANY LONGER, PURCHASED A NEW TRANSMISSION FROM GM WITH A 3 YR 100, 000 MILE WARRANTY. AFTER 3YRS, 4MONTHS, THE VEHICLE NOW HAS 91,000 MILES AND THE TRANSMISSION HAS FAILED AGAIN. EACH TIME THE COST IS OVER $2500. *TR
I GOT A 2003 CHEVROLET SURB. THE REAR DOOR KEEP COMING OPEN ON IT OWN,THE SPEEDOMETER DOES NOT WORK,OIL GAUGE,AND THE TEMPERATURE GAUGE NOT WORK. IT HAD START NOW WHEN START TO CRANKED IT THE BRAKE BOOSTER LIGHT COME THE BATTERY LIGHT COME SAYING NOT CHARGING. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
OVER THE PAST 3 YEARS, THE COVER ON ALL THREE SEAT BELT LATCHES IN THE SECOND ROW OF OUR SUBURBAN HAVE FAILED. THEY ARE MADE OF 2 PIECES OF PLASTIC THAT CLIP TOGETHER TO COVER THE MECHANISM AND PROVIDE GUIDANCE FOR THE SEAT BELT TAB TO BE INSERTED INTO THE LATCH. NOT HAVING THE LATCH COVERED MAKES IT EXTREMELY DIFFICULT TO BUCKLE ANY SEAT BELT FOR PASSENGERS IN THE SECOND ROW. IT IS ALSO DIFFICULT TO PRESS THE BUTTON TO RELEASE THE SEAT BELT. THIS IS A HUGE SAFETY ISSUE AS IT IS VERY DIFFICULT TO BUCKLE THE SEAT BELTS EVEN FOR AN ADULT. NONE OF OUR CHILDREN CAN SECURE THEIR SEAT BELT WHEN RIDING IN THIS CAR. WE HAVE TO MAKE SURE EACH TIME WE GET IN THE CAR TO ASSIST THEM. IN ADDITION, IT IS EASY TO SCRAPE AGAINST THE EXPOSED METAL OF THE LATCH MECHANISM WHEN ENTERING AND EXITING THE VEHICLE. I WAS NOT ABLE TO FIND ANY RECALLS OR OTHER INQUIRIES ABOUT THIS ISSUE. *TR
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE REAR LAP BELT FAILED. IN ADDITION, THE SECOND ROW CENTER OCCUPANT SEAT BELT ROUTING HAD BECOME SNUG ON THE PASSENGER'S HIPS AND ALLOWED THE LAP BELT TO RIDE UP ON THE PASSENGER'S ABDOMEN INSTEAD OF FITTING LOW AROUND THE HIP BONE. THE DEALER WAS NOTIFIED OF THE ISSUE WHO STATED THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 05V163000 (SEAT BELTS: REAR) BUT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT PREPARED. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 150,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
DURING COLD MONTHS ONLY VEHICLE HAS POWER SURGES WHENEVER DRIVING. INTERIOR LIGHTS AND HEADLIGHTS FLICKER CONSISTENTLY TO WHERE IT APPEARS I AM FLASHING MY LIGHTS. THE HIGHER THE RPMS, FLICKERING IS MORE FREQUENT. APPARENTLY A KNOWN ISSUE WITH NO SOLUTION OR RECALL. ALTERNATOR AND BATTERY TESTING OUT GOOD.
THE HIGH CENTER (3RD) BRAKE LIGHT ON MY 20003 CHEVY SUBURBAN HAS GONE OUT FOR THE THIRD TIME. I SEE MANY MANY SIMILAR VEHICLES WITH THEIR HIGH-CENTER (3RD) BRAKE LIGHTS OUT. THERE HAS TO BE SOME ELECTRICAL SYSTEM GLITCH TO CAUSE THE FAILURE. GM RECENTLY ANNOUNCED A RECALL TO REPLACE THE ENTIRE DASH BOARD BECAUSE OF ELECTRICAL PROBLEMS. THE PROBLEMS MAY BE RELATED THIS IS A SAFETY ISSUE AS THE HIGH-CENTER BRAKE LIGHT SERVES AN IMPORTANT FUNCTION AND AT $120 PLUS LABOR TO REPLACE IS CAN GET EXPENSIVE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500 EQUIPPED WITH HANKOOK DYNAPRO AS TIRES, SIZE POOH/ DOT NUMBER T79NJNH1609. THE CONTACT STATED HE RECEIVED A VOLUNTARY RECALL FROM THE MANUFACTURER. THE VEHICLE WAS TAKEN TO REPAIR SHOP FOR THE TIRES TO BE INSPECTED. THE MECHANIC STATED THE TIRES WERE NOT INCLUDED IN THE RECALL. THE CONTACT STATED HE INSPECTED THE TIRES AND NOTICED THE TIRES WERE IN THE SAME DOT RANGE. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP WHERE THE TECHNICIANS STATED THE TIRES WERE INCLUDED AND NOTICED THERE WAS TWO GASHES ON THE SIDE WALL OF THE REAR DRIVER'S SIDE TIRE. THE TECHNICIAN STATED ONE GASH WAS APPROXIMATELY SIX INCHES LONG AND THE OTHER WAS APPROXIMATELY FOUR INCHES LONG. THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE TIRE MILEAGE WAS 13,500. THE VEHICLES CURRENT MILEAGE WAS 133,740.
I BOUGHT MY SUBURBAN WITH GOODYEAR TRACKER II TIRES ON IT FROM THE DEALER IN DEC 06. IN APRIL 07 A TIRE WAS FLAT. IT HAD A SMALL SLICE IN THE SIDEWALL OF THE TIRE BETWEEN THE GROOVES. NOTHING HAD TOUCHED OR SCRAPED AGAINST THE TIRE TO CAUSE IT. I BOUGHT ANOTHER ONE FROM WALMART AS THEY ARE ONLY ONES ABLE TO GET AND SELL THEM. I HAD TAKEN THE WHEELS OFF FOR THE SUMMER AND PUT THEM BACK ON IN SEPT 07. IN MARCH 08 ON THIS NEW TIRE, IT HAD A LEAK IN THE GROOVED SECTION OF THE SIDE WALL NEAR THE TREAD. AGAIN NOTHING PUNCTURED IT OR SCRAPED IT. BECAUSE I COULDN'T CHANGE THE TIRE AT THE TIME I HAD TO PUT A PLUG IN IT TO GET HOME. THESE ARE VERY POORLY MADE AND SHOULD NOT BE ALLOWED. I HAVE NEVER HAD ANY OTHER TIRES GET SMALL SLICES IN THE SIDEWALL. I COULD UNDERSTAND IF I HIT A POTHOLE, CURB, NAIL, SOMETHING. BUT THE FIRST TIRE WAS 3" ABOVE THE GROUND AND THIS ONE WAS ABOUT 1" ABOVE THE GROUND. I HAVE ABOUT 5,000 MILES ON THIS TIRE WITH ALOT OF TREAD LEFT THAT IS NOW GARBAGE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
WAS HIT ON THE PASSENGER SIDE AND THE SIDE IMPACT AIRBAGS DID NOT DEPLOY. TRUCK THEN FLIPPED AND NO AIRBAGS DEPLOYED. *TR
2003 CHEVY SUBURBAN I THINK IT IS CALLED THE CLUSTER WHERE THE SPEEODOMETER AND THE FUEL GAGE ARE LOCATED. FUEL GAGE DOES NOT WORK AND SPEEDOMETER IS STUCK . AIR BAG LIGHT HAS GONE ON TWICE TOOK TO VEHICLE TO DEALER THEY CHANGED FRONT SENSOR AND THE LIGHT CAME BACK ON A MONTH LATER 06/20/2010. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
2003 CHEVROLET SUBURBAN WITH TRACTION CONTROL. CONTROL CUTS IN WHEN MAKING SHARP TURN FROM SIDE ROAD ONTO MAIN HIGHWAY. THIS CAUSES VEHICLE TO RAPIDLY SLOW TO ALMOST A STOP UNTIL TRANSMISSION CATCHES UP AND VEHICLE SPEED INCREASES. DEALER SAYS IT IS BECAUSE OF SENSORS IN WHEELBEARING AND THE WHEELBEARINGS NEED TO BE REPLACED. THIS IS A DEFINITE HAZARD WHEN ENTERING A HIGH SPEED (55 MPH OR HIGHER) HIGHWAY FROM A SIDE ROAD. I COMPLAINED TO GM AND THEY SAID THERE WERE NO RECALLS ABOUT THIS. DEALER SAYS THEY HAVE HAD PROBLEM ON SEVERAL VEHICLES. *TR
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED WITHOUT INCIDENT. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE LEFT REAR STRUT HAD WORN INTO THE REAR FUEL LINE ASSEMBLY AND MADE A PINHOLE SIZED PUNCTURE. THE DEALER REPLACED THE PUNCTURED FUEL LINE. THE MANUFACTURER WAS ALERTED. UPDATED 10/4/2006 - THE LEFT REAR STRUT WAS FUBBING ON THE FUEL FILLER PIPE. THE TIRE WERE OUT OF ROUND. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
DRIVER'S ELECTRIC SEAT HEATER TURNS ON BY ITSELF, SWITCH DOES NOT TURN IT OFF. INTERMITENT PROBLEM. REPEATED SERVICE ATTEMPTS BY GM HAVE NOT CORRECTED PROBLEM. VERY DISTRACTING TO THE DRIVER. THE SEAT GETS UNCOMFORTABLY HOT. *CN
WHILE DRIVING THE VEHICLE I NOTICED THE AIR CONDITIONING COMPRESSOR WAS AUDIBLE WHILE RUNNING. I AM NOT THE PRIMARY DRIVER, SO I WROTE THE NOISE OFF AS NORMAL. A FEW DAYS LATER HOME MY WIFE STARTED THE VEHICLE AND TURNED THE AIR CONDITIONING ON AND SMELLED SOMETHING BURNING. THE COMPRESSOR HAD SEIZED UP AND THE CLUTCH WAS BURNING UP. I TOOK THE VEHICLE TO MY MECHANIC WHO DIAGNOSED IT AS NEEDING A NEW COMPRESSOR, DRYER-RECEIVER, ORIFICE FILTER, AND A RECHARGE AND I SHOULD BE ALL SET. NOT THE CASE, THE ENTIRE SYSTEM WAS FILLED WITH METALLIC PARTICLES AND IMMEDIATELY PLUGGED THE FILTER. NOW, I WAS FACED WITH REPLACING MOST OF THE MAJOR COMPONENTS WITHIN THE SYSTEM TO THE TUNE OF NEARLY $1000.00. THE MECHANIC TOOK PITY ON ME AND EXTENDED ME A DISCOUNT, BUT THE PRICE SHOULD HAVE BEEN SEVERAL HUNDRED DOLLARS HIGHER. THE VEHICLE HAD 61,000 MILES ON IT AT THE TIME OF FAILURE. I HAVE HAD COUNTLESS VEHICLES WITH A/C AND NEVER HEARD OF THIS, UNTIL IT HAPPENED AND I BEGAN TO ASK QUESTIONS AND FOUND THIS IS NOT UNCOMMON AMONGST GM AIR CONDITIONING. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THE HINGE FOR THE REAR LIFTGATE WINDOW FAILED. THERE IS A HORIZONTAL CRACK ACROSS THE HINGE. IT APPEARS TO BE METAL FATIGUE. THIS FAILURE IS A SAFETY HAZARD FOR THE FOLLOWING REASONS: 1) THE WINDOW NO LONGER SEALS PROPERLY AND COULD ALLOW EXHAUST GASES TO ENTER THE VEHICLE CABIN, RESULTING IN CARBON MONOXIDE POISONING. IT IS VERY POSSIBLE THAT THIS FAILURE WOULD NOT BE DETECTED IMMEDIATELY. 2) THE HINGE FAILURE CAUSES ADDITIONAL STRAIN ON THE REMAINING HINGE AND LATCH. FURTHER FAILURE WOULD RESULT IN THE WINDOW DETACHING FROM THE VEHICLE. A) IF THIS OCCURRED WHILE DRIVING, THE WINDOW COULD IMPACT VEHICLE BEHIND THE SUBURBAN OR SHATTER ON THE ROADWAY LEADING TO DEBRIS RELATED ACCIDENTS. B) IF THIS OCCURRED WHILE STATIONARY, THE GLASS COULD (WHICH IS HEAVY AND SHARP EDGED) COULD INJURE A PERSON STANDING OR WALKING AT THE REAR OF THE VEHICLE. THIS EXACT SAME FAILURE OCCURRED PREVIOUSLY ON THIS VEHICLE AT ~ 13000 MILES OF OPERATION. THE REPAIR WAS MADE BY A DEALER AT NO CHARGE TO THE OWNER. THE RECENT RECURRENCE OF THE FAILURE OF THE SAME HINGE OCCURRED AT ~107000 MILES. THE PROBLEM WAS REPORTED TO GENERAL MOTORS CUSTOMER SERVICE AND WAS LOGGED AS SERVICE REQUEST # 71 743 851 820 BY JATTA FLORES. JATTA DENIED OWNER'S REQUEST THAT GM REPAIR THE DEFECT. *TR
1.SPEEDOMETER FAIED S DAILY. IT WILL READ 90 MPH WHEN I HAVE JUST BEGAN ACCELERATING. OTHER TIMES IT WILL READ 10 MPH WHEN I AM DRIVING WITH TRAFFIC ON THE FREEWAY. PROBLEM HAS NOT BEEN CORRECTED, DEALERSHIP ADVISED IT WAS NOT COVERED UNDER A RECALL ALTHOUGH THEY HAVE RECEIVED NUMEROUS COMPLAINTS. 2. SECOND ROW MIDDLE SEAT BELT FAILED TO RETRACT. SECOND MIDDLE SEATBELT FASTENER GOT STUCK AND UNABLE TO UNFASTEN SEAT BELT WITHOUT FORCE. HAS NOT BEEN CORRECTED. 3. PAINT ON RADIO CONTROLS & DASHBOARD IS PEELING OFF - PAINT WAS ORIGINALLY GREY AND NOW SOME AREAS ARE BLACK AND OTHER CLEAR WITH THE BRIGHT LIGHT SHINING THROUGH WHEN THE RADIO IS IN USE. 4. BRAKES SQUEEK EXCESSIVELY, REPLACED BRAKES & PADS NOISE CEASED FOR A MONTH AND THEN BEGAN AGAIN. 5. REAR ACCESS DOOR RATTLES CONSTANTLY 6. REAR ACCESS DOOR PLASTIC MOLDING ON INSIDE OF DOOR CRACKED 7. FRONT PASSENGER SEAT BELT PLASTIC COVER CRACKED AND BROKE OFF 8. LEFT REAR PASSENGER DOOR LIGHT CASING CRACKED AND FELL OFF 9. STEERING MAKES AN ABNORMAL NOISE WHEN TURNING. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
(REDUCED ENGINE POWER) WILL NOT ACCELERATE FASTER THAN 30 MPH. SHUT OFF ENGINE FOR 15 SECONDS AND START UP AGAIN AND IT HAPPENS 10 TO 15 TIMES A DAY, EVEN AT 65 MPH ON THE HIGHWAY. (NO POWER) AND NO HELP FROM GM DEALER SHIP. *LN
2003 SUBURBAN 1500 4WD , RATTLE AND CLUNK IN STEERING COLUMN, NOTHING LOOSE IN THE STEERING JUST CLUNKING NOISE WHILE DRIVING. VEHICLE HAS 26000 MILES ON IT, BUT WAS OVER 3 YEARS OLD. CURT WARNER CHEVROLET SAID IT WAS A COMMON PROBLEM... NO WARRANTY OR RECALL. IN FACT HE PULLED A U-JOINT AND SHAFT FROM HIS DESK TO SHOW ME WHAT THE NOISE WAS COMMING FROM IN THE COLUMN. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. WHILE DRIVING 30 MPH, ONE OF THE TIRES FLATTENED. THE CONTACT WAS UNABLE TO USE THE SPARE TIRE BECAUSE THE TIRE RELEASE CABLE LATCH WAS RUSTED AND IMPOSSIBLE TO REMOVE. HE WALKED TO A GAS STATION AND HAD THE FLAT TIRE REPAIRED. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS TEN MONTHS OVER ITS WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE 32,200. *UPDATED 12/12/07 *BF
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .