RoadVitals

2010 Chevrolet Suburban 1500 Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Mar 12, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
25%
of 53 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2010 Chevrolet Suburban 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structure
Filed Mar 12, 2019

CRACKED DASH OVER INSTRUMENT CLUSTER, STATIONARY NOTHING HAPPENED TO CAUSE IT.

NHTSA ID
11186095
Incident
Sep 3, 2017
Mileage
1,600,000 mi
AirbagsBody & structure
Filed May 12, 2017

DASH IS CRACKED IN 6 DIFFERENT SPOTS; 3 OF THE CRACKS BEING AROUND THE PASSENGER AIR BAG. IF THE AIRBAG WERE TO DEPLOY, THE DASH WOULD SHATTER THUS CAUSING SHARP PROJECTILES TO BE DISPENSED IN THE VEHICLE CABIN POTENTIALLY CAUSING SERIOUS INJURY TO THE OCCUPANTS. THE CRACKS START DOWN WHERE THE BOLTS CONNECT TO THE BODY (THEY EXTEND FURTHER DOWN THAN WHAT CAN BE SEEN IN THE PHOTOS).

NHTSA ID
10985463
Incident
Dec 1, 2015
Mileage
65,000 mi
Body & structure
Filed Apr 14, 2017

THE DASH IS CRACKED AT THE CORNER OF THE PASSENGER AIRBAG. THIS SEEMS TO BE A REPEATED ISSUE WITH GM AND IS CLEARLY A DEFECT WHEN SO MANY OF THEIR VEHICLES HAVE BEEN EFFECTED IN THE SAME PLACE! THERE IS ALREADY A RECALL ON THE PASSENGER AIRBAG THAT GM ISN'T WANTING TO FIX AND NOW MY DASH IS CRACKED COMPLETELY APART BY THE PASSENGER AIRBAG. HOW SAFE IS THIS, WHERE IS THEIR RESPONSIBILITY?

NHTSA ID
10972376
Incident
Apr 13, 2017
Mileage
116,500 mi
AirbagsBody & structure
Filed Feb 22, 2017

DASHBOARD HAS BEGUN TO CRACK IN NUMEROUS AREAS, 1 AREA THAT IS VERY CONCERNING IS RIGHT BY THE PASSENGER AIRBAG WHICH I FEEL CONCERNED THAT IF IT WERE TO INFLATE THE DASHBOARD WOULD WOULD SEND PROJECTILES FLYING. THE DASH IS ALSO CRACKING SEVERELY ABOVE THE INSTRUMENT CLUSTER. UPON RESEARCH THIS IS A ISSUE THAT THE INTERNET IS FLOODED WITH AND GM REFUSES TO ADDRESS THE PROBLEM. I CONTACTED GM IN REGARDS TO THIS ISSUE AND THEY REFUSE TO TAKE RESPONSIBILITY ALTHOUGH AT A DEALETHIS SHIP WHEN I WENT LOOKING AROUND 4 OUT OF THE 5 VEHICLES FOR SALE ON THE LOT HAD THE SAME CRACKS IN THE SAME PLACES. I NEED HELP FROM NHTSA TO RESOLVE THIS ISSUE BEFORE MY FAMILY IS PUT IN DANGER IN THE EVENT OF A VEHICLE ACCIDENT. THIS CRACK SEEMED TO OCCUR WHEN THE WEATHER GOT COLD, I TURNED ON MY HEAT AND THE DESK IMMEDIATELY CRACKED. THIS IS FLAWED EQUIPMENT AND WE AS CONSUMERS SHOULD NOT HAVE TO DEAL WITH IT.

NHTSA ID
10956210
Incident
Nov 10, 2016
Mileage
129,000 mi
Body & structure
Filed Nov 3, 2016

THE DASH HAS A SEVERE CRACK THAT CAUSES A MAJOR DISTRACTION AND SAFETY CONCERNS WHILE DRIVING DUE TO THE VIBRATION AND NOISE. *TR

NHTSA ID
10924145
Incident
Oct 16, 2014
Mileage
44,000 mi
Body & structureEngine
Filed Jun 2, 2016

CRACKS IN DASHBOARD DRIVERS SIDE & ON PASSENGER SIDE AS WELL-DEALERSHIP REPLACED ($100.00) -TOLD ME TO STOP USING ARMOR ALL AND THE LIKE- NOW 2ND DASH HAS DONE THE EXACT SAME THING--NEXT PROBLEM LIFTER STARTED TAPPING (70,000) AFM 5.3L ENGINE--ANYONE ELSE EXPERIENCING THE SAME

NHTSA ID
10872070
Incident
May 23, 2016
Body & structure
Filed Apr 13, 2016

THE DASHBOARD HAS BEGUN TO CRACK AND IS IN THE AREA OF THE AIR BAGS. I AM CONCERNED THAT THIS HAS COMPROMISED MY SAFETY AND THAT OF MY PASSENGER IF THERE WERE BE A NECESSITY FOR THE AIRBAGS TO BE DEPLOYED. SHARDS OF THE BRITTLE PLASTIC COULD PUNCTURE THE AIRBAGS OR BE PROJECTED THROUGH THE CABIN INJURING PASSENGERS. THIS IS MY SECOND SUBURBAN PURCHASED NEW AND WITH AS MUCH AS I HAVE SPENT, I WOULD EXPECT IT NOT TO CRUMBLE APART IN FIVE YEARS OR THAT THE COMPANY WOULD BE APOLOGETIC AND EAGER TO ADDRESS THE ISSUE. EXTREMELY DISSATISFIED AND UNWILLING TO SPEND $800 QUOTED BE DEALER TO REPLACE POOR QUALITY DASH WITH THE SAME PART THAT WILL CRUMBLE LIKE THE FIRST IN FOUR OR FIVE YEARS. THIS WILL BE MY LAST CHEVY PURCHASE.

NHTSA ID
10855394
Incident
Jun 1, 2015
Mileage
45,000 mi
AirbagsBody & structure
Filed Nov 22, 2015

THE DASHBOARD IS CRACKING IN SEVERAL SPOTS. THE MAIN CONCERN IS THAT IT IS CRACKING AT THE CORNER OF THE AIRBAG DEPLOYMENT AREA. IF THE AIRBAG WERE TO DEPLOY IT COULD BE PUNCTURED OR CUT DURING DEPLOYMENT DUE TO THIS CRACKED DASHBOARD.

NHTSA ID
10795303
Incident
Aug 10, 2015
Mileage
105,000 mi
Body & structure
Filed Jan 10, 2015
1 injury reported

UPON EXITING THE VEHICLE I WAS SLICED BY THE CHROME COATING PEELING AWAY FROM INNER DOOR HANDLE. FINGER WAS SLICED ABOUT 3/4" LONG AND BAD ENOUGH TO BLEED. I THEN TOOK NOTICE OF OTHER INNER DOOR HANDLES AND FOUND PASSENGER SIDE FRONT INNER DOOR HANDLE ALSO HAVING THE CHROME COATING PEELING FROM HANDLE. FURTHER RESEARCH FOUND THIS PROBLEM ON EARLIER GM MODELS. *TR

NHTSA ID
10671515
Incident
Jan 9, 2015
Mileage
83,429 mi
AirbagsBody & structureSteering
Filed Dec 4, 2014

DRIVER'S SIDE DASHBOARD CRACK OVER INSTRUMENT CLUSTER. NO ACCIDENT, ORIGINAL OWNER, CRACK JUST OCCURRED AND PIECES HAVE FALLEN INTO INSTRUMENT PANEL. CRACK IS RUNNING VERTICAL FROM SEAM IN FRONT OF DRIVER'S WINDSHIELD UP TO DRIVER'S INSTRUMENT PANEL AREA WHERE STEERING WHEEL IS LOCATED. *TR

NHTSA ID
10662157
Incident
Nov 10, 2014
Mileage
72,500 mi
AirbagsBody & structure
Filed Oct 25, 2014

THE DASHBOARD HAS SEVERE LONG CRACKS THAT RUN INTO WHERE THE AIRBAG WOULD DEPLOY. THIS IS CLEARLY A DEFECT AND 1000'S HAVE REPORTED SAME ISSUE. THE EDGES ARE VERY SHARP. THE VEHICLE IS <4 YEARS OLD AND GM WILL NOT REPLACE. CONCERN IS THE DASH COULD CUT THE AIRBAG AS IT PASSES BY THE SHARP EDGES OR SHARP EDGES COULD SEVERELY CUT DRIVER OR PASSENGER AS AIRBAG PUSHED BROKEN DASH INTO PASSENGER OR DRIVER. *TR

NHTSA ID
10649884
Incident
Jul 1, 2013
Mileage
45,000 mi
AirbagsBody & structure
Filed Feb 16, 2014

MY DASHBOARD AT MY PASSENGER AIRBAG AND AT MY GAUGE CLUSTER HAVE SEVERE CRACKS. I'M AFRAID MY PASSENGER AIRBAG WILL NOT DEPLOY AND MY GAUGES WILL FALL DEEP INSIDE THE DASH. GM IS AWARE OF THE PROBLEM, BUT WILL NOT RECALL FOR FIX. THIS IS A SERIOUS CONCERN. *TR

NHTSA ID
10564582
Incident
Nov 27, 2013
Body & structure
Filed Dec 29, 2010

REAR CHEVY BOW TIE ALLOWS WATER INSIDE AND STARTS TO HAVE INTERIOR PEELING. *TR

NHTSA ID
10373340
Incident
Dec 28, 2010
Mileage
3,852 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .