2010 Chevrolet Suburban 1500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Chevrolet Suburban 1500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags2240.0%
- Body & structure1323.6%
- Driver assistance59.1%
- Visibility35.5%
- Seat belts35.5%
- Other / unspecified23.6%
- Brakes23.6%
- Steering23.6%
- Engine23.6%
- Interior & seats11.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
HAVE NOT BEEN NOTIFIED OF AN AVAILABLE REMEDY AS YET (MAY 03,2019)
CRACKED DASHBOARD MAY CAUSE PLASTIC SHARDS IF THE AIRBAG DEPLOYS.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
CRACKED DASH OVER INSTRUMENT CLUSTER, STATIONARY NOTHING HAPPENED TO CAUSE IT.
DASH IS CRACKED IN 6 DIFFERENT SPOTS; 3 OF THE CRACKS BEING AROUND THE PASSENGER AIR BAG. IF THE AIRBAG WERE TO DEPLOY, THE DASH WOULD SHATTER THUS CAUSING SHARP PROJECTILES TO BE DISPENSED IN THE VEHICLE CABIN POTENTIALLY CAUSING SERIOUS INJURY TO THE OCCUPANTS. THE CRACKS START DOWN WHERE THE BOLTS CONNECT TO THE BODY (THEY EXTEND FURTHER DOWN THAN WHAT CAN BE SEEN IN THE PHOTOS).
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
STABILITRAK AND ENGINE WARNING LIGHTS FLASHING, WARNING CHIME BONG-BONGING, AND DIC SAYS STABILITRAK OFF, SERVICE STABILITRAK, AND ENGINE POWER REDUCED. RUNNING ROUGH
ON MOTHER'S DAY I WAS DRIVING MY 2010 CHEVY SUBURBAN WITH 92K MILES ON IT. WHEN I WAS LEAVING THE CAR WASH I ACCELERATED ON THE GAS TO GET ONTO HWY 29. AS SOON AS I GOT UNTO HWY 29 A CAR SWITCHED FROM THE LEFT LANE TO CROSS OVER IN FRONT OF MY VEHICLE TO GET ON TO THE ON RAMP FOR HWY 37 EAST. I PRESSED THE BRAKE TO ENSURE I WOULDN'T HIT HIM. HOWEVER, WHEN I PRESSED THE BRAKE THE SUV WAS STILL ACCELERATING. SO I LOOKED DOWN TO SEE IF THE GAS PEDDLE WAS STUCK UNDER THE MAT. IT WASN'T. SO PRESSED THE BRAKE HARDER. THE SUV WAS STILL ACCELERATING. I THEN PUT THE SUV IN NEUTRAL, BUT IS WAS STILL ACCELERATING ALL THE WHILE KEEPING MY FOOT FIRMLY PRESSED ON THE BRAKE. SO I MOVED THE GEAR SHIFT INTO THE MANUAL POSITION. ONCE MOVED INTO THE MANUAL POSITION THE DASH READ M2 WHICH REPRESENTS SECOND GEAR. SO I QUICKLY TOOK MY FOOT OFF THE BRAKE, GAVE IT GAS, QUICKLY SHIFTED BACK INTO NEUTRAL WHILE HITTING THE BRAKE AND THEN INTO DRIVE. THE ENGINE REVVED REAL LOUD AND THEN THE BRAKE STARTING WORKING AGAIN AND ACCELERATOR WAS NORMAL. MY VEHICLE WAS TOWED TO TEAM CHEVROLET IN VALLEJO & A CASE WAS OPENED WITH GM. I HAVE BEEN GETTING THE RUN AROUND WITH BOTH AND MOSTLY RECENTLY WAS TOLD A LIE FROM THE GM REPRESENTATIVE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
GM REPLACEMENT MIRROR WILL SHAKE/FLUTTER ON RIGHT SIDE THE PART ONLY FUNCTIONED PROPERLY FOR 2 DAYS. *TR
REAR GLASS WILL OPEN ON ITS OWN WHILE DRIVING. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN 1500. THE CONTACT OWNS A 2011 GRACO TURBO BOOSTER SEAT, MODEL NUMBER 1747302, MANUFACTURED ON JUNE 10, 2011. THE CONTACT STATED THE OWNER'S MANUAL DOES NOT PROVIDE ADEQUATE INSTRUCTIONS FOR THE ATTACHMENT OF THE BOOSTER SEAT STRAP. THE SIZE OF THE HOLE THAT THE STRAP TRAVELS THROUGH WAS EXTREMELY NARROW; AND BOTH BOOSTER SEAT ARMS WERE POORLY DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE. UPDATED 9/20/11 *CN\ THE CONSUMER STATED SIGNIFICANT ASSEMBLY WAS REQUIRED, THE WRITTEN ASSEMBLY INSTRUCTIONS WERE POOR, AND EVEN WITH PICTURES PROVIDED THEY WERE NOT ADEQUATE TO ENSURE SAFE INSTALLATION. IF THE SCREWS WERE NOT INSTALLED IN THE ARMS, THEY COULD EASILY DETACH FROM THE SEAT AND RELEASE THE SEAT BELT. THE ARMS OF THE BOOSTER SEAT WERE NOT SECURE ENOUGH OR STRONG ENOUGH TO RETAIN THE SHOULDER STRAP IN AN ACCIDENT. THE ARMS OF THE BOOSTER SEAT DOES NOT PREVENT A CHILD FROM REMOVING THE VEHICLE SHOULDER STRAP FROM ITS REQUIRED POSITION BELOW THE ARM REST. THE FIVE SLOTS ON THE BACK OF THE BOOSTER SEAT PRESENTED TOO MANY POSSIBLE ATTACHMENTS POINTS FOR THE STRAP THAT WAS PROVIDED WITH THE SEAT. THE THREE SLOTS ON THE BACK OF THE BOOSTER SEAT WERE TOO WEAK TO SECURE THE STRAP, BUT WAS THE ONLY LOCATION WHERE THE STRAP COULD EASILY BE INSTALLED. THE TWO CORNER SLOTS LOCATED ON THE OUTER EDGES OF THE SEAT WAS STRONG ENOUGH TO SECURE THE STRAPS, BUT THEY WERE TOO NARROW TO MAKE INSTALLATION OF THE STRAP EASY. THE SEAT BELT ATTACHMENT CLIP ON THE BOOSTER SEAT STRAP WAS SLOTTED AND COULD ALLOW THE VEHICLE SEAT BELT TO BECOME DETACHED IN A VIOLENT ACCIDENT OR BE REMOVED BY A DETERMINED CHILD. UPDATED 01/19/12
3RD ROW SEAT DOES NOT HAVE LOCKING SEAT BELTS BUT 2009 AND PREVIOUS MODEL YEARS DO HAVE LOCKING SEAT BELTS ON THE 3RD ROW. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
AFTER 3 ATTEMPTS TO FIX PEELING CHROME CLAD WHEELS THE DEALER CANNOT PINPOINT THE ROOT CAUSE. THE DEALER WILL NOT SAY EITHER WAY AS TO WEATHER OR NOT THERE IS A LARGER ISSUE IN WHICH THE INTEGRITY OF THE WHEEL IS BEING COMPROMISED. I AM CONCERNED ABOUT THIS ISSUE BEING MORE THAN JUST AN APPEARANCE FLAW . IT SEEMS AS THOUGH THE WHEELS ITS SELF MAY HAVE STRESS CRACKS THAT CAUSE THIS ISSUE ON THE EXTERIOR OF THE WHEELS WHICH IS PLASTIC AND AROUND THE VALVE STEM WHICH IS ALSO PLASTIC. GM INSIST THAT THERE IS NO LARGER ISSUE BUT WILL NOT COMMENT ON WHAT IS CAUSING THIS ISSUE. I AM STILL QUESTIONING THE MOTIVE FOR CHOOSING TO USE PLASTIC AND ALUMINUM INSTEAD OF SOLID METAL CONSIDERING THE OVERALL WEIGHT OF THE VEHICLE IT DOES NOT SEEM TO BE SAFE OR EVEN CLOSE TO BEING SAFE. *TR
THE "CHROME CLAD" WHEELS ON MY 2010 SUBURBAN STARTED SHOWING AIR POCKET AND I NOW KNOW CHEVROLET WENT THE CHEAP ROUTE AND PUT A PLASTIC COVER ON THE WHEELS FOR THE 75TH DIAMOND EDITION 2010 SUBURBANS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
ON MOTHER'S DAY I WAS DRIVING MY 2010 CHEVY SUBURBAN WITH 92K MILES ON IT. WHEN I WAS LEAVING THE CAR WASH I ACCELERATED ON THE GAS TO GET ONTO HWY 29. AS SOON AS I GOT UNTO HWY 29 A CAR SWITCHED FROM THE LEFT LANE TO CROSS OVER IN FRONT OF MY VEHICLE TO GET ON TO THE ON RAMP FOR HWY 37 EAST. I PRESSED THE BRAKE TO ENSURE I WOULDN'T HIT HIM. HOWEVER, WHEN I PRESSED THE BRAKE THE SUV WAS STILL ACCELERATING. SO I LOOKED DOWN TO SEE IF THE GAS PEDDLE WAS STUCK UNDER THE MAT. IT WASN'T. SO PRESSED THE BRAKE HARDER. THE SUV WAS STILL ACCELERATING. I THEN PUT THE SUV IN NEUTRAL, BUT IS WAS STILL ACCELERATING ALL THE WHILE KEEPING MY FOOT FIRMLY PRESSED ON THE BRAKE. SO I MOVED THE GEAR SHIFT INTO THE MANUAL POSITION. ONCE MOVED INTO THE MANUAL POSITION THE DASH READ M2 WHICH REPRESENTS SECOND GEAR. SO I QUICKLY TOOK MY FOOT OFF THE BRAKE, GAVE IT GAS, QUICKLY SHIFTED BACK INTO NEUTRAL WHILE HITTING THE BRAKE AND THEN INTO DRIVE. THE ENGINE REVVED REAL LOUD AND THEN THE BRAKE STARTING WORKING AGAIN AND ACCELERATOR WAS NORMAL. MY VEHICLE WAS TOWED TO TEAM CHEVROLET IN VALLEJO & A CASE WAS OPENED WITH GM. I HAVE BEEN GETTING THE RUN AROUND WITH BOTH AND MOSTLY RECENTLY WAS TOLD A LIE FROM THE GM REPRESENTATIVE. *TR
WHEN THE VEHICLE IS PUT IN DRIVE OR REVERSE AND PARKING BRAKE IS STILL ENGAGED THERE IS NOTHING TO WARN YOU AND THE VEHICLE STILL PERFORMS AS THOUGH THE PARKING BRAKE WERE WAS NEVER ENGAGED THEN AFTER THE VEHICLE REACHES ABOUT 10 MPH THERE IS WARNING SOUND. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THE DASHBOARD HAS THREE SEVERE LONG CRACKS THAT RUN INTO WHERE THE AIRBAG WOULD DEPLOY AND ONE THAT RUNS VERTICALLY STRAIGHT UP TO THE STEERING WHEEL.THIS IS CLEARLY A DEFECT. THE EDGES ARE VERY SHARP. A PIECE HAS CRACKED AND FELL INTO THE A/C VENT. I AM VERY CONCERNED THE DASH COULD CUT THE AIRBAG AS IT PASSES BY THE SHARP EDGES OR SHARP EDGES COULD SEVERELY CUT DRIVER OR PASSENGER AS AIRBAG PUSHED BROKEN DASH INTO PASSENGER OR DRIVER.THIS NEEDS TO BE ADDRESSED.
DRIVER'S SIDE DASHBOARD CRACK OVER INSTRUMENT CLUSTER. NO ACCIDENT, ORIGINAL OWNER, CRACK JUST OCCURRED AND PIECES HAVE FALLEN INTO INSTRUMENT PANEL. CRACK IS RUNNING VERTICAL FROM SEAM IN FRONT OF DRIVER'S WINDSHIELD UP TO DRIVER'S INSTRUMENT PANEL AREA WHERE STEERING WHEEL IS LOCATED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
CAM LIFTERS GOING BAD ON 2010 CHEVY (SUBURBAN). WAS NOTICING ON INTERNET SEVERAL VEHICLES BETWEEN THE YEAR 2010-2013 HAVE BEEN HAVING PROBLEMS WITH THIS. STARTED OFF AS THE STABILITY TRACKING WHICH I SHELLED OUT $700 TO THE DEALER. CAME BACK THE NEXT DAY TO THE DEALER TO FIND OUT IT WAS CAM LIFTER AND THE BILL WAS GOING TO BE $5,000. CHEVY ACKNOWLEDGED THEIR IS A PROBLEM AND WAS ONLY WILLING TO PAY 70% OF THE BILL. I WOULD LIKE TO ASK FOR A RECALL ON THIS PART BY CHEVROLET IF IT IS A KNOWN PROBLEM AND THEY ARE WILLING TO PAY PARTIAL. IT WAS TOO DANGEROUS FOR A FAMILY TO BE DRIVING AND THE VEHICLE LOSES POWER CAUSING IT TO SLOW AND JERK. GOD FORBID THIS HAPPENS TO SOMEONE ON THE FREEWAY AND THEY ARE REAR ENDED CAUSING AN ACCIDENT WITH INJURIES OR FATALITY.
CRACKS IN DASHBOARD DRIVERS SIDE & ON PASSENGER SIDE AS WELL-DEALERSHIP REPLACED ($100.00) -TOLD ME TO STOP USING ARMOR ALL AND THE LIKE- NOW 2ND DASH HAS DONE THE EXACT SAME THING--NEXT PROBLEM LIFTER STARTED TAPPING (70,000) AFM 5.3L ENGINE--ANYONE ELSE EXPERIENCING THE SAME
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
REAR GLASS WILL OPEN ON ITS OWN WHILE DRIVING. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .