RoadVitals

2010 Chevrolet Suburban 1500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
53
Latest May 2, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 5, 2010

What this page shows

Our database holds 53 NHTSA owner-reported complaints for the 2010 Chevrolet Suburban 1500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 53 · page 1 of 3

Airbags
Filed May 2, 2019

HAVE NOT BEEN NOTIFIED OF AN AVAILABLE REMEDY AS YET (MAY 03,2019)

NHTSA ID
11205161
Incident
May 2, 2019
Airbags
Filed Apr 7, 2019

CRACKED DASHBOARD MAY CAUSE PLASTIC SHARDS IF THE AIRBAG DEPLOYS.

NHTSA ID
11194443
Incident
Jun 1, 2018
Mileage
90,000 mi
Body & structure
Filed Mar 12, 2019

CRACKED DASH OVER INSTRUMENT CLUSTER, STATIONARY NOTHING HAPPENED TO CAUSE IT.

NHTSA ID
11186095
Incident
Sep 3, 2017
Mileage
1,600,000 mi
Filed Nov 20, 2018

THE DASHBOARD IS CRACKED IN TWO PLACES

NHTSA ID
11152781
Incident
Jul 20, 2017
Mileage
126,000 mi
Airbags
Filed Nov 17, 2018

TAKATA RECALL: AIRBAG WARNING LIGHT REMAINS ILLUMINATED. CRACK AND DASH BULGE ON PASSENGER SIDE FRONT DASH. VEHICLE WAS STATIONARY AND PARKED IN DRIVEWAY. THE VEHICLE WAS BOUGHT USED IN 2013 FROM CABLE DAHMER BUICK GMC OF INDEPENDENCE, MO. LABEL ON DRIVER'S SIDE DOOR STATES IT WAS MANUFACTURED IN TEXAS, AND IT WAS REGISTERED IN TEXAS BY PREVIOUS OWNER.

NHTSA ID
11152141
Incident
Apr 16, 2018
Mileage
176,612 mi
Airbags
Filed Nov 7, 2018

TAKATA RECALL. GM IS STILL CLAIMING NO FIX AVAILABLE WHAT CAN I DO? [XXX] CELL [XXX] EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
11149935
Incident
May 27, 2016
Driver assistance
Filed Aug 14, 2018

STABILITRAK AND ENGINE WARNING LIGHTS FLASHING, WARNING CHIME BONG-BONGING, AND DIC SAYS STABILITRAK OFF, SERVICE STABILITRAK, AND ENGINE POWER REDUCED. RUNNING ROUGH

NHTSA ID
11119955
Incident
Aug 13, 2018
Mileage
130,000 mi
Airbags
Filed Jul 4, 2018

THE DASH IS CRACKING IN MULTIPLE LOCATIONS WHICH IF THE AIRBAGS WERE TO DEPLOY COULD SEND SHARDS OF PLASTIC FLYING THROUGH THE PASSENGER COMPARTMENT CREATING A SAFETY HAZARD. THIS HAS BEEN OCCURRING FOR SOME TIME BUT IS CONTINUING TO GET WORSE, AND WE HAVE RECENTLY NOTICED THAT IT HAS BROKEN ALL THE WAY ACROSS ONE OF THE DASH PANELS. I HAVE LOOKED ONLINE AND THIS APPEARS TO BE A ISSUE WITH MANY CHEVROLET VEHICLES.

NHTSA ID
11109546
Incident
Jul 2, 2018
Mileage
75,000 mi
Airbags
Filed Mar 28, 2018

DASHBOARD CRACKED IN 2 SPOTS, 1 NEXT TO THE PASSENGER SIDE AIRBAG POSSIBLY CORRUPTING THE DEPLOYMENT OF THE AIR BAG

NHTSA ID
11081855
Incident
Mar 28, 2018
Engine
Filed Dec 18, 2017

CAM LIFTERS GOING BAD ON 2010 CHEVY (SUBURBAN). WAS NOTICING ON INTERNET SEVERAL VEHICLES BETWEEN THE YEAR 2010-2013 HAVE BEEN HAVING PROBLEMS WITH THIS. STARTED OFF AS THE STABILITY TRACKING WHICH I SHELLED OUT $700 TO THE DEALER. CAME BACK THE NEXT DAY TO THE DEALER TO FIND OUT IT WAS CAM LIFTER AND THE BILL WAS GOING TO BE $5,000. CHEVY ACKNOWLEDGED THEIR IS A PROBLEM AND WAS ONLY WILLING TO PAY 70% OF THE BILL. I WOULD LIKE TO ASK FOR A RECALL ON THIS PART BY CHEVROLET IF IT IS A KNOWN PROBLEM AND THEY ARE WILLING TO PAY PARTIAL. IT WAS TOO DANGEROUS FOR A FAMILY TO BE DRIVING AND THE VEHICLE LOSES POWER CAUSING IT TO SLOW AND JERK. GOD FORBID THIS HAPPENS TO SOMEONE ON THE FREEWAY AND THEY ARE REAR ENDED CAUSING AN ACCIDENT WITH INJURIES OR FATALITY.

NHTSA ID
11055239
Incident
Dec 8, 2017
Mileage
70,000 mi
Airbags
Filed Dec 13, 2017

TAKATA RECALL CHEVROLET IS OUT OF REPLACEMENTS

NHTSA ID
11054449
Incident
Dec 16, 2016
Airbags
Filed Nov 16, 2017

TAKATA RECALL, JUST LIKE EVERYONE ELSE, GM IS NOT ABLE OR WILLING TO REPLACE THE TAKATA INFLATORS WHICH BRINGS ME TO THE CRACKED DASHBOARDS. MINE IS BADLY CRACKED INCLUDING WHERE THE AIRBAG WOULD COME OUT, WHICH REALLY WORRIES ME IF MY GRANDKIDS ARE IN THE PASSENGER SEAT AND THERE IS A COLLISION. I PRAY THAT DOES NOT HAPPEN.

NHTSA ID
11046569
Incident
May 6, 2014
Mileage
50,000 mi
Airbags
Filed Oct 24, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (VIVA CHEVROLET, 5915 MONTANA AVE, EL PASO, TX 79925) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND COULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11039269
Incident
May 27, 2016
Airbags
Filed Oct 23, 2017

TAKATA RECALL SO I CAN ONLY COMPLAIN AFTER SOMETHING HAPPENS??? THIS IS TAKING TOO LONG AND I HAVE CHILDREN IN MY CAR.

NHTSA ID
11035716
Incident
Oct 23, 2017
Filed Aug 3, 2017

THE DASH BOARD CRACKED IN TWO PLACES, ONE BY THE PASSENGER SIDE AIRBAG AND ONE BY THE INSTRUMENT CLUSTER. THIS OCCURRED WHILE DRIVING HOME FROM WORK ON A PAVED ROAD OUT OF THE BLUE. HEARD A "SNAP" SOUND AND THERE IT WAS, CRACKED.

NHTSA ID
11012705
Incident
Aug 1, 2017
Mileage
124,000 mi
Filed Jul 22, 2017

DASHBOARD HAS CRACKED FROM THE STEERING WHEEL CONSUL TO THE AIRBAG COMPARTMENT. FEAR THAT THIS WILL IMPACT DEPLOYMENT OF AIRBAG OR CAUSE DASHBOARD TO SHATTER IF AIRBAG IS DEPLOYED.

NHTSA ID
11010103
Incident
Jul 1, 2016
Filed Jul 10, 2017

I HAVE MULTIPLE CRACKS FORMED ON MY DASH PANEL OVER THE INSTRUMENT CLUSTER ONE IS VERY LARGE I KNOW THIS IS A MAJOR ISSUE ON THIS VEHICLE AND COULD CAUSE INJURY IF IN A ACCIDENT. THE VEHICLE WAS SITTING IN MY DRIVEWAY WHEN THIS HAPPENED.THIS IS A WIDESPREAD PROBLEM THAT GM HAS REFUSED TO ACKNOWLEDGE. THERE ARE THOUSANDS OF PEOPLE AFFECTED BY THIS. THIS DASHBOARD SHOULD BE RECALLED. IT SERIOUSLY IMPACTS OUR RESALE VALUE.

NHTSA ID
11003968
Incident
Jul 9, 2017
Mileage
40,000 mi
BrakesDriver assistance
Filed Jun 9, 2017

ON MOTHER'S DAY I WAS DRIVING MY 2010 CHEVY SUBURBAN WITH 92K MILES ON IT. WHEN I WAS LEAVING THE CAR WASH I ACCELERATED ON THE GAS TO GET ONTO HWY 29. AS SOON AS I GOT UNTO HWY 29 A CAR SWITCHED FROM THE LEFT LANE TO CROSS OVER IN FRONT OF MY VEHICLE TO GET ON TO THE ON RAMP FOR HWY 37 EAST. I PRESSED THE BRAKE TO ENSURE I WOULDN'T HIT HIM. HOWEVER, WHEN I PRESSED THE BRAKE THE SUV WAS STILL ACCELERATING. SO I LOOKED DOWN TO SEE IF THE GAS PEDDLE WAS STUCK UNDER THE MAT. IT WASN'T. SO PRESSED THE BRAKE HARDER. THE SUV WAS STILL ACCELERATING. I THEN PUT THE SUV IN NEUTRAL, BUT IS WAS STILL ACCELERATING ALL THE WHILE KEEPING MY FOOT FIRMLY PRESSED ON THE BRAKE. SO I MOVED THE GEAR SHIFT INTO THE MANUAL POSITION. ONCE MOVED INTO THE MANUAL POSITION THE DASH READ M2 WHICH REPRESENTS SECOND GEAR. SO I QUICKLY TOOK MY FOOT OFF THE BRAKE, GAVE IT GAS, QUICKLY SHIFTED BACK INTO NEUTRAL WHILE HITTING THE BRAKE AND THEN INTO DRIVE. THE ENGINE REVVED REAL LOUD AND THEN THE BRAKE STARTING WORKING AGAIN AND ACCELERATOR WAS NORMAL. MY VEHICLE WAS TOWED TO TEAM CHEVROLET IN VALLEJO & A CASE WAS OPENED WITH GM. I HAVE BEEN GETTING THE RUN AROUND WITH BOTH AND MOSTLY RECENTLY WAS TOLD A LIE FROM THE GM REPRESENTATIVE. *TR

NHTSA ID
10994148
Incident
May 14, 2017
Mileage
92,843 mi
AirbagsBody & structure
Filed May 12, 2017

DASH IS CRACKED IN 6 DIFFERENT SPOTS; 3 OF THE CRACKS BEING AROUND THE PASSENGER AIR BAG. IF THE AIRBAG WERE TO DEPLOY, THE DASH WOULD SHATTER THUS CAUSING SHARP PROJECTILES TO BE DISPENSED IN THE VEHICLE CABIN POTENTIALLY CAUSING SERIOUS INJURY TO THE OCCUPANTS. THE CRACKS START DOWN WHERE THE BOLTS CONNECT TO THE BODY (THEY EXTEND FURTHER DOWN THAN WHAT CAN BE SEEN IN THE PHOTOS).

NHTSA ID
10985463
Incident
Dec 1, 2015
Mileage
65,000 mi
Airbags
Filed May 9, 2017

THE DASHBOARD HAS CRACKED IN TWO LOCATIONS, AT THE CORNER OF THE PASSENGER AIRBAG COVER, AND IN FRONT OF THE INSTRUMENT COLUMN. THIS IS GREATLY CONCERNING BECAUSE IT COULD CAUSE THE AIRBAG TO MALFUNCTION, OR CAUSE OTHER DEBRIS FROM THE DASHBOARD TO COME LOOSE IN AN ACCIDENT. THIS IS A KNOWN ISSUE AND YET NO RECALL HAS BEEN ISSUED. WHEN IN MOTION THE DASHBOARD VIBRATES VIOLENTLY BECAUSE THE TWO CRACKS HAVE COMPROMISED THE STRUCTURAL INTEGRITY AND SUPPORT. THE VIBRATING ALSO CAUSES A SIGNIFICANT RATTLE.

NHTSA ID
10984545
Incident
Jun 6, 2016
Mileage
74,000 mi
Body & structure
Filed Apr 14, 2017

THE DASH IS CRACKED AT THE CORNER OF THE PASSENGER AIRBAG. THIS SEEMS TO BE A REPEATED ISSUE WITH GM AND IS CLEARLY A DEFECT WHEN SO MANY OF THEIR VEHICLES HAVE BEEN EFFECTED IN THE SAME PLACE! THERE IS ALREADY A RECALL ON THE PASSENGER AIRBAG THAT GM ISN'T WANTING TO FIX AND NOW MY DASH IS CRACKED COMPLETELY APART BY THE PASSENGER AIRBAG. HOW SAFE IS THIS, WHERE IS THEIR RESPONSIBILITY?

NHTSA ID
10972376
Incident
Apr 13, 2017
Mileage
116,500 mi
Airbags
Filed Mar 17, 2017

DASH IS CRACKED BY PASSENGER AIRBAG AND IT WILL NOT ALLOW THE COVER TO ATTACH PROPERLY. SHARP PLASTIC EDGE MAY CUT AIRBAG WHEN DEPLOYED MAKING IT USELESS. ALSO, THERE IS A RECALL ON THE AIRBAG AND GM IS STATING THAT NO PARTS ARE AVAILABLE AND THEY WON'T BE FOR A WHILE.

NHTSA ID
10966472
Incident
Aug 21, 2015
Mileage
120,000 mi
Airbags
Filed Mar 14, 2017

DASH IS CRACKED BY PASSENGER AIRBAG AND IT WILL NOT ALLOW THE COVER TO ATTACH PROPERLY. SHARP PLASTIC EDGE MAY CUT AIRBAG WHEN DEPLOYED MAKING IT USELESS. ALSO, THERE IS A RECALL ON THE AIRBAG AND GM IS STATING THAT NO PARTS ARE AVAILABLE AND THEY WON'T BE FOR A WHILE.

NHTSA ID
10965813
Incident
Dec 21, 2014
Mileage
80,000 mi
AirbagsBody & structure
Filed Feb 22, 2017

DASHBOARD HAS BEGUN TO CRACK IN NUMEROUS AREAS, 1 AREA THAT IS VERY CONCERNING IS RIGHT BY THE PASSENGER AIRBAG WHICH I FEEL CONCERNED THAT IF IT WERE TO INFLATE THE DASHBOARD WOULD WOULD SEND PROJECTILES FLYING. THE DASH IS ALSO CRACKING SEVERELY ABOVE THE INSTRUMENT CLUSTER. UPON RESEARCH THIS IS A ISSUE THAT THE INTERNET IS FLOODED WITH AND GM REFUSES TO ADDRESS THE PROBLEM. I CONTACTED GM IN REGARDS TO THIS ISSUE AND THEY REFUSE TO TAKE RESPONSIBILITY ALTHOUGH AT A DEALETHIS SHIP WHEN I WENT LOOKING AROUND 4 OUT OF THE 5 VEHICLES FOR SALE ON THE LOT HAD THE SAME CRACKS IN THE SAME PLACES. I NEED HELP FROM NHTSA TO RESOLVE THIS ISSUE BEFORE MY FAMILY IS PUT IN DANGER IN THE EVENT OF A VEHICLE ACCIDENT. THIS CRACK SEEMED TO OCCUR WHEN THE WEATHER GOT COLD, I TURNED ON MY HEAT AND THE DESK IMMEDIATELY CRACKED. THIS IS FLAWED EQUIPMENT AND WE AS CONSUMERS SHOULD NOT HAVE TO DEAL WITH IT.

NHTSA ID
10956210
Incident
Nov 10, 2016
Mileage
129,000 mi
Airbags
Filed Jan 20, 2017

TAKATA RECALL - THE INFORMATION AVAILABLE FROM GM ON THIS RECALL IS THAT AT THIS TIME, GM CONSIDERS YOUR VEHICLE SAFE. THE FACT THAT 11 PEOPLE SO FAR HAVE BEEN KILLED BY TAKATA AIRBAG'S TELLS ME IT IS NOT SAFE FOR MY FAMILY TO HAVE THESE IN OUR VEHICLE.

NHTSA ID
10946766
Incident
Jan 20, 2017

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Narrow this down by component

Categories with enough reports to have a page of their own

Data sources

Data on this page last refreshed .