Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2000 Chevrolet Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Rear glass hatch hinge separation from glass, passenger side. Vehicle was passed to me after my father passed. Unknown when the hinge separated from glass. This is a safety issue for obvious reasons.
I HAD A FLAT TIRE. WHEN I WENT TO CHANGE IT, THE SPARE TIRE HOIST WITH LOWERS THE SPARE WAS INOPERABLE AND WOULD NOT LOWER THE SPARE. HAD TO TAKE TRUCK TO DEALER. I WAS TOLD BY DEALER THAT THE MECHANISM TO LOWER THE SPARE HAD RUSTED AND HAD SEIZED AND HAD TO BE REPLACED, WHICH II DID AND PAID FOR. IMAGINE BEING IN AN ISOLATED AREA WITH FOUL WEATHER AND NOT BEING ABLE TO CHANGE YOUR TIRE BECAUSE YOU COULD NOT ACCESS THE SPARE. I BELIEVE THIS TO BE A SIGNIFICANT SAFETY ISSUE. I DID COMPLAIN TO DEALER WITHOUT SUCCESS OR SATISFACTION . THE CAR WAS OBVIOUSLY STATIONARY AT HE TIME THE EVENT
I WAS HAVING BODY WORK DONE ON MY ABOVE VEHICLE AND DISCOVERED THE BRAKES LINES WERE RUSTED. I HAD A GM MECHANIC LOOK AT THEM. HE INFORMED ME THEY WERE RUSTED AND SHOULD BE REPLACED. I HAVE ORDERED STAINLESS STEEL BRAKE LINES AND WILL HAVE THEM INSTALLED PRIOR TO USING THE VEHICLE AGAIN . CERTAIN PARTS OF MY FRAME IS ALSO RUSTED TO THE POINT OF PEELING. *TR
FROM THE DAY I PICKED UP THIS TRUCK NEW I COMPLAINED ABOUT THE RUSTY CHASSIS. I WAS TOLD IT WAS SURFACE RUST AND THAT IT WOULD NOT CAUSE ANY PROBLEMS. NOW THE CHASSIS IS RUSTED TO THE POINT THAT I DO NOT THINK THE TRUCK IS SAFE. *TR
MY WIFE WAS DRIVING OUR 2000 SUBURBAN ON THE INTERSTATE WHEN SHE HEARD A LOUD SOUND WHICH SOUNDED LIKE SOMETHING HIT THE VEHICLE. UPON INVESTIGATION, WE SAW THAT THE TOP OF THE REAR WINDOW HAD AN INDENTING LIKE SOMETHING HAD HIT IT AND DAMAGED THE REAR GLASS. SO WE FILED A COMPLAINT WITH STATE FARM AND TOOK IT TO A BODY SHOP. THE BODY SHOP LOOKED AT IT AND SAID THAT THE DAMAGE WAS CAUSED BY THE RIGHT HINGE BREAKING WHICH HOLDS THE REAR GLASS TO THE BODY. THE HINGE JUST BROKE ON ITS OWN. AFTER FURTHER INVESTIGATION, I HAVE FOUND OTHER PEOPLE WHO HAVE HAD A SIMILAR EXPERIENCE. IT WILL COST ABOUT $1000 TO REPAIR THIS AS THERE IS NO FORMAL RECALL AT THIS POINT IN TIME. *TR
IN JULY 2006 MY REAR PASSENGER WINDOW STARTED TO NOT WORK ALL THE TIME. THE WINDOW WOULD STICK PART WAY UP, OR DOWN. THE DOOR HINGES ALSO STARTED TO SQUEAK REALLY BAD. ON ONE DAY WHILE TRAVELING WITH 4 YOUNG CHILDREN IN THE BACK A CHILD HAD OPENED THE WINDOW ABOUT THREE INCHES, IT THEN STUCK. WHEN WE PARKED HE TRIED TO OPEN THE BACK DOOR, THE DOOR STUCK AT ABOUT SIX INCHES OPEN. AN ADULT PASSENGER PULLED THE DOOR OPEN. THE WINDOW EXPLODED IN ALL DIRECTIONS SPRAYING GLASS ON ALL THE CHILDREN AND THE ADULT. THE CHILD HAD DOZENS OF SMALL CUTS ON HIS LEGS AND ARMS. I HAD THE WINDOW REPAIRED , BUT THE MOTOR WORKED JUST FINE AT THE BODY SHOP. ON SEPTEMBER 10TH THE SAME THING HAPPENED AGAIN. THIS TIME IT WAS MY 12 YEAR OLD SON WHO OPENED THE STICKY DOOR. (THE WINDOW WAS UP THIS TIME) THE WINDOW EXPLODED AGAIN. HE WAS CUT ALL OVER HIS ARMS AND THE FLYING GLASS TOOK PAINT OFF THE DOOR. I HAVE THE CAR AT THE BODY SHOP AGAIN AND THEY WILL TRY AND FIND THE PROBLEM. THE NEAREST CHEVROLET DEALER IS 45 MILES AWAY, WHEN I CONTACTED THEM THEY WERE UNAWARE OF ANY PROBLEMS WITH WINDOWS OR DOOR HINGES ON THE SUBURBAN. SINCE THE CAR HAS NOT BEEN IN A WRECK AND HAS HAD MEDIUM USAGE THIS PROBLEM IS VERY SCARY. THESE CARS ARE THOUGHT OF AS RELIABLE AND SAFE FAMILY CARS, BUILT "CHEVY TOUGH". DOORS AND WINDOWS SHOULD OUT LAST EVERYTHING ON THE CAR!!!. PLEASE DON'T LET ANY MORE CHILDREN GET HURT!!! *NM
REAR BACK GLASS IS DETACHING ITSELF FROM THE MOLDING THAT HOLDS THE WINDOW TO THE HINGES OF THE VEHICLE. I HAD THE LOCAL CHEVROLET DEALER LOOK AT THE WINDOW AND THEY TOLD ME THAT IT WAS NORMAL WEAR AND TEAR. I KNOW THAT THIS IS NOT NORMAL FOR A VEHICLE OF THIS AGE,(ONLY 4 YEARS OLD WHEN PROBLEM FOUND). NOTHING HAS BEEN DONE TO FIX THIS BUT I THINK THAT THERE SHOULD BE A RECALL BY GMC SINCE I'VE TALKED WITH BODY SHOPS IN THIS AREA AND THIS IS NOT THE FIRST TIME THEY HAVE SEEN THIS TYPE OF PROBLEM. FOR SAFETY IF THIS WINDOW WERE TO SEPARATE WHILE YOU ARE DRIVING IT MAY POSSIBLY CAUSE A MISHAP ON THE ROAD. *JB
DOOR HINGE FAILURE ON 3 OF THE 4 DOORS IN 2000 CHEVROLET SUBURBAN. DOOR SAGS AND CREAKS WHEN OPENED. AUTO DEALERSHIP INDICATES DOOR HINGE FAILURE IS COMMON AND COST IS $200-500 TO REPAIR. *JB
2000 CHEVROLET SUBURBAN, SLIDING SUNROOF (OPTION CF5 I THINK) - ANNOYING GURGLING NOISE COMES FROM THIS AREA DURING RAIN AND WHILE DRIVING APPROXIMATELY 30 MPH OR FASTER. DEALER HAS WORKED ON PROBLEM FOR PAST 3 YEARS PERIODICALLY - ALWAYS "UNABLE TO DUPLICATE" UNTIL RECENTLY. THEY REROUTED WATER DRAIN TUBE IN ROOF AREA TO ELIMINATE PROBLEM WITH NO IMPROVEMENT. GM NEEDS TO FIND A SOLUTION. *LA
WE HAVE TAKEN OUR 2000 SUBURBAN IN 9 TIMES TO GET THE WATER LEAK PROBLEM FIXED AT ASHEVILLE CHEVROLET. THE MOISTURE CAUSES HEADACHES IN MY 9 YR OLD SON. WE DON'T KNOW WHAT ALL MIGHT BE GROWING IN THE CARPET. WE BOUGHT NEW CARPET THE LAST TIME AND WERE TOLD THE PROBLEM WAS SOLVED. 2 WEEKS LATER (THE FIRST RAIN) AND WE HAVE A WET CARPET AGAIN AND OUR SON HAS ANOTHER HEADACHE.
VEHICLE WAS IN THE SHOP AND MECHANIC SHOWED CONSUMER A LOOSENESS IN THE HINGE ON THE DRIVERS SIDE FRONT DOOR. THE DOOR HAS ALWAYS HIT WHEN CLOSING. THE HINGE NEEDED REPLACING. CONSUMER WOULD LIKE FOR CHEVROLET TO REPLACE. *JG
THE POWER DOOR LOCKS UNLOCK BY THEMSELVES WHEN ON THE ROAD OR FREEWAY AND STAY INOPERABLE, KEYLESS ENTRY SYSTEM ALSO RANDOMLY SETS ITSELF OFF AND CAUSES THE DOOR LOCKS TO UNLOCK. *ET
INSIDE DOOR HANDLE WAS DEFECTIVE, AND HANDLE FELL OFF. DEALERSHIP WAS AWARE OF PROBLEM.*AK
ELECTRICAL- POWER WINDOWS INOPERABLE FOR THE FIRST 8 MONTHS THAT WE OWNED THIS VEHICLE, INVOLVED 5 TRIPS TO THE SERVICE DEPARTMENT BEFORE PROBLEM WAS FIXED. BODY DESIGN? PROBLEM - TIRES DID NOT CLEAR VEHICLE BODY WITHOUT RUBBING, CAUSING IRREVERSIBLE DAMAGE TO THE TIRES. TO THE EXTENT THAT THE DEALER KEEPS RECOMMENDING US TO BUY 4 NEW TIRES WHEN EVER THEY SERVICE OUR VEHICLE. BRAKES - POSSIBLE THAT THERE IS A KINK IN THE BRAKE BOOSTER VACUUM SUPPLY HOSE. I NEED TO SUGGEST TO DEALER THAT THEY CONSIDER THIS FOR A PROBLEM THAT WERE HAVING WITH A NOISE AND VIBRATION COMING FROM THE FRONT END WHEN YOU PRESS AND RELEASE THE BRAKE PEDAL. DEALER RECOMMENDS THAT WE BUY 4 NEW TIRES, THE PROBLEM WITH THAT DIAGNOSES IS THAT WE ALSO HEAR THE NOISE WHEN THE CAR IS NOT MOVING! I WONDER IF THEY READ THEIR TSB'S*AK (TIRESIZE: P265/70R16)( DOT NUMBER: TIRE SIZE: P265/70R16 )
DRIVER'S SIDE OUTSIDE DOOR HANDLE BROKE. *AK
COMPANY FAILED TO INSTALL DOOR AJAR LIGHT FOR ALL FOUR PASSENGER DOORS, UNABLE TO TELL IF SIDE DOORS ARE AJAR POSING A SAFETY RISK AS MY SON ALMOST FELL OUT OF CAR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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