Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2000 Chevrolet Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
SUBURBAN DASH FIRE WHILE SITTING IN COSTCO PARKING LOT. CAR FULLY ENGULFED IN FLAMES WITHIN THREE MINUTES. FIREMAN SAYS IT WAS A ELECTRICAL DASH FIRE. CAUSE UNKNOWN.
ON SEPTEMBER 22, 2005 AT APPROXIMATELY 7:45 P.M.I PARKED AND LOCKED MY 2000 CHEVROLET SUBURBAN AT THE LOCAL ELEMENTARY SCHOOL. APPROXIMATELY 10 SECONDS LATER, THE CAR ALARM SOUNDED. I UNLOCKED THE VEHICLE AND IMMEDIATELY NOTICED SMOKE COMING FROM THE DASHBOARD. ALMOST IMMEDIATELY THEREAFTER THE FUSE BOX BEGAN TO SPARK AND IGNITED. I IMMEDIATELY CALLED 911 WHO ARRIVED APPROXIMATELY 4 MINUTES LATER AT WHICH TIME THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE INSPECTOR DETERMINED THE CAUSE OF FIRE TO BE ELECTRIC. THE CAR HAS BEEN DETERMINED A TOTAL LOSS BY OUR INSURANCE COMPANY. GENERAL MOTORS WAS NOTIFIED OF THIS INCIDENT ON SEPTEMBER 27, 2005. THEIR INVESTIGATOR INSPECTED THE CAR ON OCTOBER 1,2005. THEY CONTACTED US ON OCTOBER 6, 2005 TO ASK FOR WITNESSES AND AN OFFICIAL FIRE FORM FP-33C WHICH WE PROMPTLY PROVIDED. GENERAL MOTORS HAS NOT DETERMINED THE NATURE OF THE FIRE. WE ARE CONCERNED FOR OTHER CONSUMER'S SAFETY. WE ARE SHOCKED AT GM'S LACKADAISICAL APPROACH TO THIS SAFETY CONCERN. WE MUST KNOW WHAT THE CAUSE OF THIS AUTOMOBILE FIRE WAS. GENERAL MOTORS THUS FAR HAS SHOWN NO SENSE OF URGENCY IN THIS MATTER. *NM
THE CENTER SEAT THAT SLIDES FORWARD ON THE PASSENGER SIDE OF VEHICLE WILL NOT REMAIN LOCKED AND SLIDES FORWARD WHEN BRAKES ARE APPLIED. ONCE THE SEAT IS LOCKED YOU CANNOT SLIDE IF FORWARD TO ENTER THE REAR SEAT. THE CAM MECHANISM IS PLASITC AND DOES NOT WORK. THIS IS A DANGEROUS PROBLEM AS I CARRY 7 CHILDREN TO SCHOOL EACH DAY. *NM
BACK WINDOW ON MY 2000 CHEVY SUBURBAN IS A LIFT HATCH WINDOW. IT HAS SEPARATED FROM THE HINGES, WE CAN'T OPEN IT ANYMORE AND I FEEL LIKE IT WILL SEPARATE TO THE POINT OF BEING BLOWN OFF AS I TRAVEL DOWN THE ROAD. I'VE TAKEN THE VEHICLE TO A LOCAL DEALER AND WAS TOLD THAT THEY WOULD HAVE TO REPLACE THE WHOLE CLASS INSTEAD OF FIXING THE SEPARATION OF THE HINGES AND THAT MY WARRANTY DOES NOT COVER GLASS REPLACEMENT. ALSO I TOOK THE TRUCK TO A LOCAL GLASS SHOP TO SEE WHAT THEY COULD DO AND WAS TOLD THAT HE HAD SEEN AT LEAST FOUR OTHER VEHICLES OF THE SAME MAKE THAT HAD THIS PROBLEM. I DON'T THINK THIS IS NORMAL WEAR AND TEAR; THIS IS A MANUFACTURES DEFECT THAT SHOULD BE LOOKED AT AND MAYBE A RECALL STARTED BY GM.
I HAVE A 2000 CHEVY SUBURBAN AND A 1999 GMC SIERRA TRUCK BOTH VEHICLES HAVE PROBLEMS WITH THE DOOR HANDLES NOT COMING BACK TO THE PROPER POSITION TO LATCH PROPERLY WITHOUT MANUALLY PUSHING THEM IN AFTER YOU CLOSE THE DOOR. THIS HAS CAUSED MY DOORS TO OPEN AND ALMOST HAVING ONE OF MY CHILDREN FALL OUT WHILE GOING DOWN THE ROAD. THIS IS A PROBLEM THAT HAS BEEN ONGOING SINCE I BOUGHT THE VEHICLES. THE DOOR HANDLES STAY IN THE OUT POSITION WHEN CLOSED INSTEAD OF BEING PULLED INTO THE DOOR HANDLE AND LATCHING. IT ALSO PREVENTS A PERSON FROM GETTING OUT OF THE CAR IF THE DOOR DOES LATCH THEY NEED TO ROLL THE WINDOW DOWN TO PUSH THE HANDLE IN OR HAVE SOMEBODY ELSE PUSH THE HANDLE IN SO YOU CAN UNLOCK THE DOOR.
THE LOCK ACTUATOR ON THE DOOR BROKE AND MY WIFE WAS UNABLE TO OPEN THE DOOR AND GET OUT OF THE VEHICLE. AFTER DISCUSSING THIS ISSUE WITH THE SERVICE MANAGER IT WAS BROUGHT TO MY ATTENTION THAT THIS PROBLEM IS NOT AN ISOLATED ONE BUT HAS OCCURRED IN MANY CHEVY SURBURBANS. I BELIEVE THAT THIS TYPE OF PROBLEM IS A SAFETY ISSUE IN THAT SOMEONE COULD GET TRAPPED IN THE CAR. *JB
WHILE DRIVING 55 MPH REAR PASSENGER SIDE SEAT COLLAPSED BACKWARD WITH A CHILD SEAT INSTALLED. DEALER STATED THE OUTBOARD RECLINE LATCH FAILED. THE PART WAS REPAIRED TWELVE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
PASSENGER SEAT BACK MOVES FORWARD DURING BRAKING. THIS POSES A POTENTIAL SAFETY HAZARD SINCE THE SEAT BELT IS INTEGRAL TO THE SEAT BACK. *JB
MY SON OPENED THE REAR WINDOW GLASS HATCH OF MY 2000 CHEVROLET SUBURBAN AND THE WINDOW GLASS CAME LOOSE FROM ITS HINGES WHICH ARE GLUED IN SOME FORM OF RUBBER/PLASTIC. THE GLASS WAS CATAPULT UPWARD BY THE PISTONS AND AWAY FROM THE CAR. DEALERSHIP SERVICE ADVISORS ARE AWARE OF THIS PROBLEM, BUT WILL ONLY REPLACE FOR WARRANTEED VEHICLES. THE PIECES THAT BROKE AWAY FROM THE GLASS WERE NEVER ADHERED PROPERLY AND SHOULD NEVER HAVE COME LOOSE.
SEATBACK ROCKS FORWARD FOR PASSENGER AT STOPS AND IN STOP AND GO TRAFFIC. MY CONCERN IS IN AN ACCIDENT THE MECHANISM WILL FAIL ALLOWING THE PASSENGER TO COLLAPS FORWARD CAUSING FURTHER INJURY. *AK
THE CONSUMER WAS HIT FROM BEHIND BY A PICK UP WHICH WAS TRAVELING ABOUT 55 MPH, UPON IMPACT THE VEHICLE WENT 118 FEET THROUGH A FENCE, THE SECOND THIRD ROW SEATS COLLAPSED AS THEY WERE PUSHED FORWARD AFTER IMPACT, THE PASSENGER SEAT CAME OFF THE TRACK COMPLETELY, THE DRIVER AND PASSENGER SEATS ALSO COLLAPSED DURING IMPACT AND THE AIR BAGS FAILED TO DEPLOY, DRIVER AND PASSENGER SUSTAINED BACK AND NECK INJURIES. NLM
DRIVER SEAT BACK IS LOOSE, 1 INCH OF PLAY IN IT, WHEN START AND STOP THE SEAT SHIFTS FORWARD OR BACKWARD WITH THE MOVEMENT OF THE VEHICLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .