Owner-reported complaints naming the seat belt system, filed with NHTSA
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Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2000 Chevrolet Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
DRIVER'S SHOULDER HARNESS RETRACTOR DOES NOT RETRACT SHOULDER HARNESS ASSEMBLY. HAVE HAD THE VEHICLE INTO THE DEALERSHIP FOR WARRANTY REPAIR ON THE SHOULDER HARNESS ASSEMBLY, BUT THE REPAIR WORK DID NOT REMEDY THE PROBLEM.*AK
VEHICLE NOT ONLY HAS STEERING, LINKAGE, SEAT BELT, AND BRAKE PROBLEMS AS REPORTED, BUT ALSO ACCELERATOR STICKS. WAS REPAIRED LAST IN THE FALL OF 2002, BUT AS SOON AS TEMPERATURE OUTSIDE GOT TO 60 FAHRENHEIT THE PETAL BEGAN TO STICK AGAIN. WHEN YOU DO GET PEDAL TO DEPRESS VEHICLE JUMPS FORWARD RAPIDLY. DOES ALL THE TIME WHEN WEATHER IS WARM. *NLM
RE 2000 CHEVROLET SUBURBAN 4X4. VEHICLE HAS STEERING DIFFICULTIES (VEHICLE CAN COMPLETELY CHANGE LANES WITHIN 2 LINES ON THE ROAD, LOOSE STEERING AT TIMES, STEERING WHEEL JUMPS WHEN TURNING CURVES) WHICH WERE REPORTED TO DEALER SEVERAL TIMES. DEALER BLAMED TIRES WHICH WERE NOT RECALLED. THE JUMP/POP IN STEERING WHEN ROUNDING CURVES WAS SAID TO BE DUE TO LACK OF LUBRICATION UPON CONSTRUCTION OF VEHICLE-SOMEWHAT IMPROVED. STEERING COLUMN STILL MOVES (FEELS LOOSE AT TIMES) AND FEELS AS THOUGH WILL DISCONNECT OR TIRE ROD WILL BREAK WHEN THIS HAPPENS WHILE DRIVING. AT 43,000 MILES FRONT END DIFFERENTIAL HAD TO BE REPAIRED, JUST OVER EVERY 20,000 MILES BRAKE DISC SEEMS TO NEED REPLACED. VEHICLE DOES NOT GO COMPLETELY INTO PARK OR GEAR AND SOMETIMES POPS OUT (THOUGHT TO NEED LINKAGE ADJUSTMENT, BUT VEHICLE HAS CABLE SO CANNOT BE ADJUSTED ACCORDING TO REPAIR PERSON). SOMETIMES (FAIRLY FREQUENTLY) SEAT BELTS STILL DO NOT COMPLETELY BUCKLE, THEY WILL POP OUT AT VARIOUS TIMES IF THEY BUCKLE AT ALL(NOT ONLY WITH CHILDREN, BUT WITH ADULTS). VEHICLE SEEMS VERY LOOSE TO DRIVE AND WE FREQUENTLY FEEL AS THOUGH WE DON'T HAVE CONTROL OF OUR VEHICLE WHEN DRIVING (INTERMITTENTLY). WE FEEL VERY UNSAFE IN THE VEHICLE. *NLM
CHILD SAFETY SEAT DOES NOT FIT SECURELY DUE TO SEAT BELT IN REAR MIDDLE SEAT BEING TOO LONG. DEALER CONTACTED. PLEASE ADD VIN.
WHILE DRIVING AT 25 MPH AN ACCIDENT OCCURRED, AND SEATBELT DID NOT TIGHTEN/ AIRBAG DID NOT DEPLOY. . PLEASE PROVIDE ANY FURTHER INFORMATION, AND IDENTIFICATION NUMBER.*AK
WHILE DRIVING, BRAKES COMPLETELY FAILED, RESULTING IN AN ACCIDENT. THERE WERE NO VEHICLE WARNINGS. CAUSE UNKNOWN. *AK SEAT BELTS DID NOT RESTRAIN IN ACCIDENT. *JB
PASSENGER'S SEATBELT WILL TIGHTEN UP WHEN CLICKING RETRACTORS INSIDE. CONSUMER HAD TO TAKE SEATBELT APART TO TAKE IT OUT. HE FELT LIKE HE WAS IN A STRAIGHT JACKET, IT WAS SO TIGHT. DEALERSHIP WAS AWARE OF PROBLEM.*AK DEALER STATES THEY HAVE FIXED PROBLEM, HOWEVER HAVE NOT. *SLC
WHEN PLACING CHILD SAFETY SEAT IN DRIVER REAR SEAT SEATBELT WILL UNLOCK FROM LOCKING MODE AS SOON CONSUMER TIGHTENS IT. ALSO, BOTH REAR CENTER SEAT FEMALE PARTS OF BUCKLE IS TOO LARGE TO ACCOMODATE CSS.*AK *SLC
REAR LEFT SHOULDER BELT AFTER BEING PULLED TIGHT WILL RELEASE AGAIN. BEING REPAIRED AT THIS TIME. ON OTHER TWO BACK BELT BUCKLES, FEMALE PART IS TOO LARGE, SO CHILD SEAT CANNOT BE USED. DEALER FOUND NO SOLUTION FOR THIS PROBLEM SO FAR.*AK
RATCHET FOR LOCKING SEATBELT IN REAR FOR CARSEATS WOULDN'T STAY TIGHT AT PINOT NEEDED FOR CARSEAT AND HAVE HAD THREE REAR WINDOE FAILURES IN 6 MONTHS OF OWNERSHIP. *AK
PLASTIC PART OF SEATBELTS WHEN CONNECTING THE RETRACTOR BROKE. DEALERSHIP IS AWARE OF PROBLEM. *AK
AFTER PURCHASING NEW 2000 VEHICLE, UNABLE TO PROPERLY SECURE CHILD'S SAFTY SEAT INTO MIDDLE POSITION OF THIRD ROW SEATS DUE TO POSITION OF SEAT BELT. ADDITIONALLY, THERE IS NOT MEANS PROVIDED TO SECURE SAFETY STRAP. THERE IS ONLY ONE SECURE POINT PROVIDED, BUT IT IS NEXT TO A WINDOW AND SEAT BELT CAN'NT BE PROPERLY SECURED TO PERMIT NO MOVEMENT WITH CAR SEAT. ALSO, THE SEAT BELT SNAPS ARE NOT POSITIONED IN THE SEAM OF THE SEAT BUT SEVERAL INCHES OUT FROM THE SEAT BACK, THUS MAKING IT IMPOSSIBLE TO SECURE ANY SEAT WITHOUT MOVEMENT. MANUFACTURE REPRESENTIVES HAVE ASSURED ME THAT THE SAFEST SEAT IN THE VEHILCE FOR CHILDREN IS THE MIDDLE POSITION. THEN WHY IS A SECURE POINT NEXT TO A WINDOW AND USING A SEAT BELT THAT RELIES ON SUDDEN STOP OF VEHICLE TO STOP THE THE MOVEMENT OF THE SEAT BELT? 2ND ISSUE - FIRESTONE TIRES PROVIDED BY MANUFACTURE WERE ONLY INFLATED TO 24 PSI (THAT SHOULD HAVE BEEN 80 PSI),WITH VEHILCE WAS DELIVERED AT SALE. THUS GIVING FALSE SAFETY TO NEW OWNER. IT WOULD APPEAR THAT DEALER MIGHT NOT BE FOLLOWING PRESCRIBED SAFTEY REQUIREMENTS IN PREP OF VEHILCE PRIOR TO DELIVERY TO BUYER. IN LIGHT OF THE NATIONAL CONCERNS REGARDING FIRESTONE TIRES, IT WOULD BE ASSUMED THAT ALL FIRESTONE TIRES NOT TO MENTION ALL BRANDS SHOULD BE UP TO PROPER SAFETY INFLATION STANDARDS PRIOR TO SALE TO PUBLIC. PLEASE PROVIDE INPUT ON HOW THESE ISSUES CAN BE RESOLVED. *AK
ON 4-8-00 I WAS STOPPED IN A PARKING LOT . MY 6 YEAR OLD SON WAS SITTING IN THE REAR DRIVERS SIDE IN THE LAST BENCH. HE REPORTS TURNING AROUND TO LOOK BEHIND THE SEAT . HE STATED TO CRY WHEN I FOUND HIMM HE HAD THE SEATBELT AROUND HIS NECK WITH VERY LITTLE ROOM LEFT TO BREATHE. I TRIED VERY BRIEFLY TO HELP HIM. THE SEATBELT WOULD ONLY TIGHTEN. I RELEASED THE BUCKLE. MY SON HAD SECONDS TO BE SAVED FROM CHOKING TO DEATH. THANK GHOD MY OLDER SON RAN OUT OF THE CAR AND SOMEONE HAD A POCKET KNIFE AND WE CUT THE SEATBELT. MY FINGER HELD THE SEATBELT AND MY SON FROM MOVING AND HAVING THE SEATBELT SQUEEZE TIGHTER. IF I WERE ALONE IN THE CAR MY SON MAY NOT BE ALIVE TODAY. I NOW CARRY A SCISSOR WITH ME IN THE CAR. I NEVER WANT THIS TO HAPPEN TO ANYONE ELSE. PLEASE LOOK INTO THIS SEAT BELT SYSTEM. MY UNDERSTANDING IS THE SEATBELT SYSTEM IS MADE FOR THE SAFETY OF CAR SEATS. MY CHILDREN HAVE OUTGROWN CARSEATS . I NEED THIS SYSTEM TO BE SAFE FOR THEM!!! I HAVE NOT HAD MY SEATBELT REPAIRED YET. I AM WAITNG FOR THE PART FROM GM. GM WAS CONTACTED. THEY TOLD ME SINCE MY SON WAS NOT SEVERELY HURT THIS MATTER MAY NOT BE INVESTIGATED. MY PEDIATRICIAN GAVE ME THIS WEBSITE. MY SONS NECK WAS BRUISED. MY SON WAS VERY TRAUMATIZED. I HAVE TO CONVINCE HIM THE SEATBELT WON'T HURT HIM AND THAT HE HAS TO WEAR IT. I HAD ACHRYSLER TOWN AND COUNTRY LXI 1996. THIS CAR DID NOT HAVE THIS SEATBELT SYSTEM. PLEASE HELP ME. WE SPENT 40000 DOLLARS ON A NEQW CAR THAT WAS SUPPOSED TO BE SAFER FOR MY CHILDREN. I WOULD LIKE MY OLD SEATBELT SYSTEM IN MY NEW CAR? THE FRONT SEATS IN THE SUBURBAN ARE FINE,THEY ARE ADIFFERENT SYSTEM. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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