Driving down the beltway at 60 mph and the side curtain airbags deployed with no impact and the seatbelts in the front locked up.
- NHTSA ID
- 11484673
- Incident
- Feb 15, 2022
Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2007 Chevrolet Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Driving down the beltway at 60 mph and the side curtain airbags deployed with no impact and the seatbelts in the front locked up.
THE DRIVER SEAT BELT WON"T LOCK OR GO IN.
DRIVER'S SIDE SEAT BELT CLIP WILL NOT FEED INTO RECEIVER. THE LATCH IS STUCK IN THE LOCKED POSITION, THERE IS A PIECE OF PLASTIC THAT GUIDES THE METAL CLIP INTO THE RECEIVER THAT IS MISSING.
REAR SEATBELTS ARE FALLING APART...THE BASE WHERE THE BUCKLE CLASPS INTO. DOESN'T HAPPEN IN THE DRIVE OR PASSENGER SEATS, JUST THE BACK TWO ROWS.
I PURCHASED MY 2007 CHEVROLET SUBURBAN BRAND NEW IN 2007. I THINK THE MILEAGE IS SOMEWHERE AROUND 150,000 BUT NOT SURE BECAUSE THE ODOMETER CLUSTER WENT OUT ON THE VEHICLE SEVERAL YEARS AGO. ALSO, MY DOOR HANDLES ARE STARTING TO PEEL APART WHICH ARE CUTTING MY HANDS AND MY CHILDREN'S HANDS. ONE INCIDENT IT SLICED MY HAND OPEN VERY SIMILAR SEVER PAPER CUT BUT WORSE. THE HANDLES WERE ALREADY REPLACED ONCE ON MY SUBURBAN BACK IN 2009 BY GM AND AT GM'S COST. THE MAIN ISSUE ABOUT THIS EMAIL IS THE SEATBELTS AND THE DASHBOARD. THERE ARE FOUR PASSENGER SEATBELTS THAT DO NOT WORK HARDLY AT ALL. SOMETIMES THEY WILL SNAP IN/BUCKLE AND THERE ARE A LOT OF TIMES THAT THEY DO NOT. THE CRACK IN MY DASHBOARD IS RIGHT NEXT TO THE AIRBAG. IT REALLY CONCERNS ME AS FAR AS BEING A SAFETY ISSUE. I DO HAVE FIVE SMALL CHILDREN THAT ARE CONSTANTLY WITH ME IN MY CAR. I JUST WANT THIS DASHED FIXED AT NO CHARGE BEING THAT IT IS A DEFECT. I HAVE SIGNED A PETITION WITH THOUSANDS OF OTHER GM OWNERS WITH THE SAME EXACT ISSUE....CRACKED DASHBOARD AND MOST OF THEM IN THE SAME EXACT PLACE. . I'M JUST ASKING FOR THIS TO BE REPLACED AND CORRECTED.
WE HAVE A 2007 CHEVROLET SUBURBAN THE SECOND ROW MIDDLE SEATBELT JUST UNRAVELED, 2 WEEKS LATER THE 3RD ROW MIDDLE SEATBELT UNRAVELED. WE TOOK THE CAR TO THE DEALERSHIP EXPLAINING 3 YRS AGO WE HAD A GMC YUKON AND WE WERE IN A SEVERE CRASH. THE YUKON WAS ONLY 3 YRS OLD AT THE TIME AND THE FRONT MIDDLE SEATBELT FAILED AND THE SECOND ROW MIDDLE SEATBELT FAILED SERIOUSLY INJURING OUR FAMILY. THEY REFUSE TO ADDRESS THE QUESTION ARE THESE THE SAME SEATBELTS I DON'T BELIEVE THIS IS A COINCIDENCE. CAN SOMEONE LOOK INTO IT. *TR
THE REAR (THIRD ROW) SEAT BELTS RANDOMLY LOCK UNDER NON-EMERGENT CONDITIONS. THE TENSION ON THE BELT BECOMES EXTREME SUCH THAT THE CANNOT RELEASE THE BELT AND REQUIRES ASSISTANCE, RESULTING IN A POTENTIALLY DANGEROUS SITUATION WHERE THE OCCUPANT MAY NOT BE ABLE TO EGRESS IN AN EMERGENCY. THE SITUATION IS MADE WORSE BY PASSENGERS IN THE THIRD ROW SEAT WHO ARE ADULTS AND/OR MAY BE OVERWEIGHT. THE MANUFACTURER HAS MODIFIED THE THIRD ROW SEAT BELTS IN APPARENT RECOGNITION OF THE PROBLEM, BUT HAS NOT CHOSEN TO CORRECT THE PROBLEM IN EARLIER VEHICLE DESIGNS. *TR
TL*-THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SEAT BELT RETRACTOR MECHANISMS PREVENTS THE WEBBING TO BE EXTRACTED WHEN WORN BY AN OCCUPANT. THIS CONDITION RESULTS IN TIGHT FITTING AND THE INABILITY TO MOVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION IN WHICH THE TECHNICIAN CONCLUDED THAT THE FAILURE WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE FAILURE MILEAGE WAS 0. THE CURRENT MILEAGE WAS 27,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
BOTH FRONT SEAT FEMALE SEATBELT CONNECTORS IN MY 2007 CHEVROLET SUBURBAN ARE NOT WORKING PROPERLY. THE DRIVERS SIDE TAKES SEVERAL ATTEMPTS TO LATCH AND THE PASSENGER SIDE DOES NOT LATCH AT ALL. THIS IS BEING REPAIRED (PART COVERED BY CHEVY, LABOR AT MY EXPENSE) TO PREVENT AN INJURY OR DEATH IN THE EVENT OF A CRASH. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .