RoadVitals

2007 Chevrolet Suburban Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
42
Latest Apr 27, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
14%
of 291 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
20

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2007 Chevrolet Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 42 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

The 25 most recent of 42, in the owner's own words

Body & structureDriver assistanceElectrical
Filed Apr 27, 2024

My 2007 Suburban has extensive rust that has left the frame open and crumbling. It appears that the seals on the vehicle did not do their job. The spare tire cannot hold under it. I have never taken it into salt water nor has it had flood damage. Its main years on the road were in CT and NJ. I have never seen a vehicle with this amount of crumbling rust. I have to drive 2 hours each way to see my specialists at Shands Hospital in Gainesville every 2 - 3 months and as a female it does concern me that there is that lifter clicking as well as the oil disappears and yet there's no puddle. Also, the lighting in the cabin ac area doesn't function as well as the rear controls. In Florida my last two problems deal with my problem with heat. The a/c runs intermittently and sometimes only blows very hot air. Also, what a big reason I purchased a Tahoe LTZ and this vehicle was because of the remote start which is not working. Is there anything that can be done. I needed a safe vehicle for my short regular trips and I've become worried and I have already had to rent a vehicle to make the trip out of fear of the cabin getting so hot. With Narcolepsy I can fall asleep without warning. Please advise. I'd love to keep the truck but not if it could mean injuring someone else or myself. Thanks in advance.

NHTSA ID
11585548
Incident
Sep 13, 2023
Body & structure
Filed Jul 9, 2023

The front dash is cracking all across the the cab. The sharp points are so pointed that if the airbags are deployed it will cause cuts and possibly damage a person eyes

NHTSA ID
11531231
Incident
Apr 22, 2022
Body & structure
Filed Apr 22, 2021

THE DASH BOARD IS CRACKED IN MULTIPLE AREAS THAT COULD IMPACT THE PROPER AIRBAG DEPLOYMENT.

NHTSA ID
11413410
Incident
Apr 1, 2014
Mileage
20,000 mi
Body & structure
Filed Mar 24, 2021

THE DASHBOARD IS BADLY CRACKED. IT WILL COST ABOUT $1,000 TO REPAIR WHICH REDUCES THE NET PROCEEDS IF WE SELL IT. WE DON'T FEEL COMFORTABLE SELLING IT WITHOUT THE REPAIR AND DOUBT ANYONE WOULD WANT TO BUY IT IN THIS CONDITION. I ALSO FEEL SOMEWHAT UNSAFE DRIVING IT CONSIDERING THE AIRBAG ISSUES. IT'S GRADUALLY GOTTEN WORSE, SO NO SPECIFIC DATE THAT I CAN RECALL.

NHTSA ID
11404736
Incident
Jan 1, 2014
Body & structure
Filed Jul 8, 2019

I AM FILING THIS COMPLIANT ABOUT THE CRACKED DASH ON MY 2007 CHEVY REGENCY SUBURBAN, WHICH I PURCHASED BRAND NEW IN 2008. THIS DASH HAS BEEN CRACKED FOR OVER 7 YEARS NOW. I HAVE TRIED SEVERAL TIMES TO GET THE DEALERSHIP (RELIABLE CHEVROLET) IN DALLAS, TX TO FIX THE ISSUE BUT WAS TOLD IT WOULD COST ME SOMEWHERE AROUND $1,500 TO DO SO. THERE ARE 2 CRACKS NEAR THE PASSENGER SIDE AIRBAG EDGES THEN A MASSIVE HOLE OVER THE CONSOLE BECAUSE THE ENTIRE TOP OF THE CONSOLE HAS CRACKED TO INTO PIECES. LIKEWISE, THE FRONT PANEL OF THE CONSOLE, INSIDE THE VENT AREA HAS CRACKED AND FALLEN ABOUT. I AM SCARED FOR MYSELF, WIFE, KIDS AND ANY OTHER INNOCENT PASSENGER(S) ALONG FOR THE RIDE BECAUSE IF THE AIRBAGS DO DEPLOY, THERE IS A HUGE POSSIBILITY PLASTIC SHARDS WILL FLY INTO THEIR FACES CAUSING SEVERE FACIAL DAMAGE AND OR POSSIBLE DEATH.

NHTSA ID
11230262
Incident
Jul 1, 2011
Mileage
30,000 mi
Body & structure
Filed Dec 13, 2018

"TAKATA RECALL" THE DASHBOARD HAS CRACKED IN SEVERAL PLACES AND OVER THE COURSE OF A FEW MONTHS, HAS COMPLETELY BROKEN OVER THE INSTRUMENT CLUSTER. THIS IS A SAFETY HAZARD AS I AM AFRAID OTHER PIECES WILL FLY OUT IN THE EVENT OF AN ACCIDENT. MY FAMILY AND I HAVE BEEN FAITHFUL CUSTOMERS OF GM SINCE THE 50'S BUT I AM STRONGLY CONSIDERING ANOTHER BRAND SINCE GM DOES NOT HONOR OR OFFER TO FIX REPEATED PROBLEMS BY ITS OWNERS.

NHTSA ID
11161196
Incident
Dec 13, 2018
Mileage
240,000 mi
Body & structure
Filed Sep 15, 2017

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD HAS BEEN CRACKED FOR THREE YEARS AND NOW THERE ARE HOLES ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN LA QUINTA, CA FOR A REPAIR ESTIMATE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND STATED THAT THE VIN WAS NOT PART OF A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 12/13/2017 *LN CONSUMER STATED THE VEHICLE'S DASHBOARD CRACKED SEPT.2017, THE DASHBOARD CAVED IN, LEADING TO A HUGE HOLE. UPDATED 7/17/18*JB *TR

NHTSA ID
11023652
Incident
Sep 8, 2017
Mileage
125,000 mi
Body & structure
Filed Aug 10, 2017

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO CRACK IN MULTIPLE AREAS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. ...UPDATED 10/19/17 *BF *JS

NHTSA ID
11014205
Incident
Jul 15, 2017
Mileage
30,000 mi
AirbagsBody & structure
Filed Mar 29, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE BEGAN TO CRACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10969395
Incident
Jun 21, 2016
AirbagsBody & structure
Filed Jan 11, 2017

THE FIRST ISSUE WAS THE DASHBOARD CRAKING IN NUMEROUS SPOTS AND CHEVY DID FINALY REPLACE THE ENTIRE DASH. THE NEXT ISSUE WAS THE PAINT ON THE "WHITE EXTERIOR" BEGAIN CHIPPING OFF IN LARGE 4-7 INCH PARTS ALL OVER THE SUV. THE DEALER FORCED ME TO PAY HALF OR THE PARTIAL REPAINT .1000. :( TAKATA RECALL IS THE LATEST. I WONDER HOW AMERICA CAN BE GREAT AGAIN WITH THIS LEVEL OF QUALITY. SO SAD.

NHTSA ID
10944385
Incident
Jan 11, 2017
Body & structure
Filed Aug 25, 2016

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE INSTRUMENT PANEL COVER FRACTURED DUE TO DEFECTIVE MATERIAL. THE INSTRUMENT PANEL COVER WAS REPLACED TWICE; HOWEVER, THE FAILURE WAS NOT CORRECTED. ALSO, THE INTERIOR DOOR HANDLES FRACTURED AND SEPARATED FROM THE DOOR FRAMES. THE DOOR HANDLES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.

NHTSA ID
10898616
Incident
Jan 1, 2012
Mileage
75,000 mi
Body & structure
Filed Jun 25, 2016

THE DASH IS CRACKED IN HERE PLACES AND IF THE PASSENGER AIRBAG DEPLOYS IT MAY RUPTURE DUE TO THE SHARP EDGES OF THE CRACK

NHTSA ID
10876537
Incident
Jun 1, 2014
Mileage
90,000 mi
Body & structure
Filed Jun 7, 2016

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT NOTICED A THIRD CRACK ON THE DASHBOARD BY THE PASSENGER SIDE AIR BAG. THE CRACK MADE THE AIR COME OUT OF THE VENT HIGHER THAN THE REST OF THE DASHBOARD. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,904.

NHTSA ID
10873075
Incident
Dec 21, 2015
Mileage
137,904 mi
Body & structure
Filed Jun 5, 2016

DASH HAS BEEN CRACKING FOR 2-3 YEARS. DEALER REFUSES TO DOCUMENT OR REMEDY. SAYS VEHICLE IS OUTSIDE OF WARRANTY. THIS IS A SAFETY CONCERN IF THE AIR BAGS GO OFF OR IF A CHILD WAS TO REACH UP AND TOUCH THE CRACK. IT IS RAZOR SHARP. 3 CRACKS TOTAL. VEHICLE IS GARAGE KEPT AND NOT SITTING IN THE SUN.

NHTSA ID
10872573
Incident
Jun 1, 2013
Mileage
70,000 mi
AirbagsBody & structure
Filed May 4, 2016

THE DASH HAS CRACKED IN MULTIPLE PLACES, NOTABLY AROUND THE PASSENGER AIR BAG. THE LARGER DASH PANEL WAS REPLACED BY THE DEALER BUT HAS CRACKED AGAIN, TWICE. THE SMALLER, FORWARD DASH PANEL IS ALSO NOW CRACKED. THE DEALER HAS REFUSED ASSISTANCE. ALL CRACKS OCCURRED WHILE STATIONARY. THIS VEHICLE IS GARAGED.

NHTSA ID
10863085
Incident
Mar 1, 2016
Mileage
96,000 mi
Body & structure
Filed Feb 11, 2016

THE DASHBOARD IS CRACKING IN VARIOUS AREAS. SPECIFIC AREA IS THE CRACKING NEXT TO THE PASSENGER SIDE AIR BAG AREA. I AM SERIOUSLY WORRIED IF AN ACCIDENT WERE TO HAPPEN AND THE AIRBAG WAS TO DEPLOY THAT SHARDS OF PLASTIC COULD BE SENT FLYING THRU THE INTERIOR OF THE VEHICLE

NHTSA ID
10825729
Incident
Feb 1, 2013
Body & structure
Filed Oct 3, 2015
4 injuries reported

THE CHROME ON THE DOOR HANDLES, ALL 4 OF THEM, ARE PEELING, WHERE THE CHROME WILL ACTUALLY SLICE YOUR SKIN ON YOUR FINGERS AND MAKE YOU BLEED.

NHTSA ID
10779516
Incident
Sep 25, 2015
Mileage
175,000 mi
Body & structure
Filed Apr 8, 2015

THE ENTIRE DASH BOARD IS FULL OF CRACKS. SOME ARE ALL AROUND THE AIRBAG. *TR

NHTSA ID
10704505
Incident
Apr 1, 2013
Mileage
100,000 mi
Body & structure
Filed Mar 15, 2015
2 injuries reported

THE CHROME SURFACE OF THE INSIDE DRIVER AND FRONT PASSENGER DOOR HANDLES PEELED, CAUSING VERY SHARP SURFACES, WHICH CUT OUR HANDS LIKE A RAZOR BLADE. *TR

NHTSA ID
10694312
Incident
Feb 1, 2011
Mileage
75,000 mi
Body & structure
Filed May 19, 2014
1 injury reported

INTERIOR FRONT DOOR HANDLES PLASTIC CHROME PEELING AND CUTTING HANDS. *JS

NHTSA ID
10592517
Incident
Feb 5, 2014
Mileage
85,000 mi
Body & structure
Filed Feb 22, 2014

COATING ON INTERIOR DOOR HANDLES PEEL AND CAUSES CUTS ON HANDS. *TR

NHTSA ID
10565395
Incident
Feb 1, 2010
Mileage
75,000 mi
Body & structure
Filed Feb 13, 2014

JUST USING THE DOOR HANDLE TO GET INTO MY SUBURBAN ON THE PASSENGER SIDE LIKE ANY REASONABLE PERSON, NOT ROUGHLY OR BEARING WEIGHT, AND THE PLASTIC HANDLE BROKE AND PULLED OUT ON ONE END. SAME BREAKAGE OCCURRED WITH REAR DOOR AS WELL WHEN ONE OF MY CHILDREN WAS OPENING THE DOOR. MADE THE FOLKS AT OUR LOCAL CHEVROLET SERVICE SHOP AWARE WHILE HAVING MY OIL CHANGED AND THEY QUOTED A PRICE ~$245. NO OFFER TO HELP COVERING ANY PART AND THIS WAS WHILE MY FULL WARRANTY WAS STILL ACTIVE. THE FOLKS THAT WORK THERE ARE KIND AND HELPFUL. WHAT I AM TRYING TO CONVEY IS THAT I DON'T THINK THEY WERE BEING RUDE, IT WAS JUST NOT SOMETHING THEY WERE APPROVED TO COVER. I COULDN'T BELIEVE THAT SUCH A LUXURY VEHICLE WOULD HAVE PLASTIC HANDLES THAT BROKE OFF SO EASILY AND THAT FOR THE QUALITY AND REPUTATION THE COMPANY DOESN'T WANT THEIR PRODUCT TO LOOK LIKE A LUXURY PRODUCT. PEOPLE WILL BE SEEN DRIVING A VEHICLE WITH THEIR NAME ON IT AND THE DOOR HANDLES ARE HANGING OFF. IT WORRIES ME TO CONSIDER WHAT SAFETY ISSUES COULD ARISE IF SOMEONE WERE NOT ABLE TO GET INSIDE THE CAR IN AN EMERGENT SITUATION. *TR

NHTSA ID
10564169
Incident
Feb 1, 2010
Mileage
70,000 mi
Body & structureDriver assistanceEngine+1 more
Filed Jan 7, 2014

2007 CHEVY SUBURBAN WITH 5.3 AFM ENGINE. DRIVING DOWN FREEWAY AND TRACTION CONTROL, STABILINK AND ENGINE LIGHT COME ON. MISFIRING REAL BAD. AFTER GETTING IT TO SHOP THEY STATED NO COMPRESSION IN 2 CYLINDERS. WHEN TOLD SERVICE MANAGER HE STATED WHAT PROBLEM WAS RIGHT AWAY. THEN CONFIRMED IT. KNEW RIGHT AWAY BECAUSE IT IS COMMON PROBLEM. STATED PROBLEM DROPPED LIFTERS WHICH DAMAGED CAMSHAFT STEMMING FROM AFM SYSTEM. WOULD HAVE TO PAY TO TEAR DOWN ENGINE TO BE EXACT BUT WILL NEED A MOTOR EITHER WAY. THIS HAS BEEN A COMMON PROBLEM WITH THE OIL CONSUMPTION PROBLEM WITH THIS MOTOR. I HAD BEEN EXPERIENCING OIL CONSUMPTION FOR A LONG TIME. I WOULD BURN A QUART OF OIL DRIVING 1000 MILES ON LONG TRIPS. EVERY WEEK I'M A 1/4-1/2 QUART LOW. CHEVY SAYS THIS IS NORMAL AND DENIES THERE IS A PROBLEM BUT THIS IS FAR FROM NORMAL. THIS ALSO STEMS FROM AFM SYSTEM. AN 07 CHEVY SUBURBAN THAT HAS BEEN MAINTAINED SHOULD LAST MORE THAN 170,000 MILES AND CHEVY SHOULD STAND BY THEIR PRODUCT OF A KNOWN ISSUE. THERE HAVE BEEN FIXES BY CHEVY BUT NONE SEEM TO WORK. I NEVER FORMALLY FILED A COMPLAINT WITH CHEVY OR DID OIL CONSUMPTION TEST( BUT THEY WOULDN'T HAVE IT IF THERE WASN'T A PROBLEM. I HAVE JUST FOLLOWED ISSUE ONLINE WAITING FOR A FIX. BUT , MOTOR DIED FIRST. ALSO VEHICLE HAS A CRACKED DASH WHICH HAS BEEN A COMMON PROBLEM WITH THIS VEHICLE WHICH CHEVY HAS SINCE REINFORCED THE PLACES IT CRACKS INDICATING THERE WAS A FLAW IN DESIGN BUT CHEVY REFUSES TO FIX. *TR

NHTSA ID
10558901
Incident
Dec 13, 2013
Mileage
170,000 mi
Body & structure
Filed Jul 13, 2013

I HAVE A 2007 CHEVY SUBURBAN; I HAVE A CRACK IN MY HARD PLASTIC DASHBOARD THAT BEGINS WHERE THE DASH STARTS AT THE WINDOW AND EXTENDS FORWARD TOWARDS THE DRIVER SEAT HALF WAY UP THE CURVE WHERE THE SPEEDOMETER IS. APPARENTLY I AM NOT THE ONLY ONE REPORTING THIS. THERE IS REALLY NO GOOD FIX OUTSIDE OF GETTING A NEW DASHBOARD FOR A LOT OF MONEY. I AM NOT VERY HAPPY ABOUT SOMETHING THAT CRACKS, SUCH AS MY DASHBOARD THAT CANNOT BE FIXED AND MUST BE REPLACED. ALSO, THE CHROME IS PEELING OF BOTH FRONT INTERIOR DOOR HANDLES CAUSING SMALL MINOR CUTS. I FOUND A DOCUMENT ONLINE REGARDING THE DOOR HANDLES HAVING A PEELING CONDITION ON THE TOP SURFACE CAUSING THE CHROME TO PEEL (HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/ACM16537095/CSC-10033533-5986.PDF) *TR

NHTSA ID
10524699
Incident
Jul 1, 2010
Body & structure
Filed May 20, 2013
Crash reported3 injuries reported

WE WERE DRIVING HOME WHEN A PERSON RAN A RED LIGHT AND HIT US. WE WERE CROSSING AN INTERSECTION ABOUT 15 MILES AN HOUR AND THEY HIT THE FRONT PART OF OUR SUBURBAN. EVERYTHING WAS DAMAGED THE HOOD , AND EVERYTHING INSIDE THE HOOD SUSTAINED DAMAGE. THERE WAS A LIQUID THAT WAS LEAKING BUT I AM UNAWARE OF THE SUBSTANCE. THE PERSON THAT HIT US MUST HAVE BEEN GOING ABOUT 40-60 MILES AN HOUR. AFTER THEY FLED THE SEEN POLICE MENTIONED THAT THEIR AIR BAGS WERE DEPLOYED. MY CONCERN WAS WHY OUR AIR BAGS DID NOT DEPLOY AS WELL. MY DAUGHTER AND I BOTH HIT OUR HEADS ON OUR SIDE WINDOWS. MY SON HAD SLIGHT INJURY MOSTLY FROM THE SEATBELT. MY SONS DOOR HAD TO BE OPENED FROM THE POLICE OFFICER ON THE SCREEN. MY BIGGEST CONCERN WAS ABOUT THE AIRBAGS AND ALSO THE ONSTAR DID NOT WORK AS WELL. *TR

NHTSA ID
10512756
Incident
May 19, 2013

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .