2007 Chevrolet Suburban Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2007 Chevrolet Suburban, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags14645.8%
- Body & structure4213.2%
- Engine3210.0%
- Electrical257.8%
- Fuel system113.4%
- Driver assistance113.4%
- Interior & seats113.4%
- Seat belts92.8%
- Powertrain (other)72.2%
- Brakes61.9%
- Steering51.6%
- Visibility30.9%
- Other / unspecified30.9%
- Suspension30.9%
- Transmission20.6%
- Heating & air conditioning10.3%
- Tires & wheels10.3%
- Exterior lighting10.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I did a safety recall repair at the GMC Chevrolet dealer in Bloomington, MN per the notice I recieved regarding the front airbag (Takata) (I believe the repair was in October 2022). I did not have a error code before doing the work but since I was traveling thought it best to do before I left. I now have a service airbag for the driver side which has now come on. I spoke to one dealer in another state (I was traveling) and he said that had nothing to do with the recall work that was done and wanted me to come in for a estimate for a possible repair??? Can you please assist me?
Driving down the beltway at 60 mph and the side curtain airbags deployed with no impact and the seatbelts in the front locked up.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
My 2007 Suburban has extensive rust that has left the frame open and crumbling. It appears that the seals on the vehicle did not do their job. The spare tire cannot hold under it. I have never taken it into salt water nor has it had flood damage. Its main years on the road were in CT and NJ. I have never seen a vehicle with this amount of crumbling rust. I have to drive 2 hours each way to see my specialists at Shands Hospital in Gainesville every 2 - 3 months and as a female it does concern me that there is that lifter clicking as well as the oil disappears and yet there's no puddle. Also, the lighting in the cabin ac area doesn't function as well as the rear controls. In Florida my last two problems deal with my problem with heat. The a/c runs intermittently and sometimes only blows very hot air. Also, what a big reason I purchased a Tahoe LTZ and this vehicle was because of the remote start which is not working. Is there anything that can be done. I needed a safe vehicle for my short regular trips and I've become worried and I have already had to rent a vehicle to make the trip out of fear of the cabin getting so hot. With Narcolepsy I can fall asleep without warning. Please advise. I'd love to keep the truck but not if it could mean injuring someone else or myself. Thanks in advance.
The front dash is cracking all across the the cab. The sharp points are so pointed that if the airbags are deployed it will cause cuts and possibly damage a person eyes
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
As the current investigation is going for the General Motors engines 2014-2025 5.3L and 6.2L for AFM/DFM. The same is happening with 2007 - 2014 5.3L engines with DOD. I had a 2014 Chevy Suburban with the 5.3L I had to rebuild the passenger side due to a DOD lifter failing. My current, 2007 Suburban is starting to make a DOD lifter tap, again on the passenger side. I will be getting a full rebuilt engine with the DOD system deleted to prevent this in the future. Hundreds have had this happen in the car forums and I can not imagine how many have encountered the same issue but do not say anything due to chalking it up to mileage, age of the vehicle, or just accepting the failure by design. Most are simply taking it on the chin; paying out of pocket or doing the work themselves to repair, delete, or modify the engines. I understand there is time and the age of the vehicles against these claims, but acknowledgement and shedding light on this known issue from General Motors will help just as much.
The contact owns a 2007 Chevrolet Suburban. The contact stated while driving 50-60 MPH, the check engine warning light illuminated, and the vehicle started jerking. Additionally, the contact noticed that there was white smoke coming out of the exhaust pipe. The vehicle was taken to Triple A service station, where the cause of the failure could not be determined; however, unknown plugs and wire were replaced. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, where flour coil packs were replaced; however, the failure persisted. The vehicle was taken to the local dealer, where it was diagnosed that intake lifter of cylinder #1 was not moving due to a collapsed lifter roller, which lead to oil built up on the oil pan and the rear main seal. The dealer determined that engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 185,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
My Suburban locked itself with the keys inside of it. It is available for inspection. I had a two-month baby in the car on an 80-degree day trapped for over 10 minutes. At that young age they have no temperature regulation. I took the vehicle into a local mechanic, and it was confirmed. It has not been inspected by the police, manufacturer, or insurance as we bought this vehicle outright from a Facebook Ad. There was a suspension message that appeared on the dash, and we bought it like that. However, I'm unsure to how long that had been on prior to that. My husband was going to work on it over the next weekend as it was supposed to be a work vehicle for him.
There is an electrical problem with driver side door harness which causes my car not to start causing me to have to keep replacing the fuel pump from malfunction of ground wires leading to the fuel pump and ECU from what I am told
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
There is an electrical problem with driver side door harness which causes my car not to start causing me to have to keep replacing the fuel pump from malfunction of ground wires leading to the fuel pump and ECU from what I am told
When pumping fuel the gas is bubbling up and pouring back out of the tank when it isn't full.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
My 2007 Suburban has extensive rust that has left the frame open and crumbling. It appears that the seals on the vehicle did not do their job. The spare tire cannot hold under it. I have never taken it into salt water nor has it had flood damage. Its main years on the road were in CT and NJ. I have never seen a vehicle with this amount of crumbling rust. I have to drive 2 hours each way to see my specialists at Shands Hospital in Gainesville every 2 - 3 months and as a female it does concern me that there is that lifter clicking as well as the oil disappears and yet there's no puddle. Also, the lighting in the cabin ac area doesn't function as well as the rear controls. In Florida my last two problems deal with my problem with heat. The a/c runs intermittently and sometimes only blows very hot air. Also, what a big reason I purchased a Tahoe LTZ and this vehicle was because of the remote start which is not working. Is there anything that can be done. I needed a safe vehicle for my short regular trips and I've become worried and I have already had to rent a vehicle to make the trip out of fear of the cabin getting so hot. With Narcolepsy I can fall asleep without warning. Please advise. I'd love to keep the truck but not if it could mean injuring someone else or myself. Thanks in advance.
MY VEHICLE HAS NOT HAD THE AIRBAGS REPLACED AND I WANT TO KNOW WHEN THAT CAN BE ACCOMPLISHED NOW THAT GM HAS AGREED TO PAY FOR THE REPAIRS.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE OPENING THE DRIVER SIDE DOOR THE HANDLE FELL OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO FILED A REPORT AND DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE DOOR HANDLES BOTH CUT INTO THE FINGERS OF PASSENGERS WHILE ATTEMPTING TO EXIT THE VEHICLE. THE DEALER WAS NOTIFIED AND THE FRONT PASSENGER DOOR HANDLE WAS REPLACED. THE FAILURE MILEAGE WAS 67,138 AND THE CURRENT MILEAGE 85,000.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Driving down the beltway at 60 mph and the side curtain airbags deployed with no impact and the seatbelts in the front locked up.
THE DRIVER SEAT BELT WON"T LOCK OR GO IN.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I WAS DRIVING THE VEHICLE IN MOTION WHEN OUT OF NO WHERE THE ENGINE STARTED MAKING A LOUD THUMPING CRACKLING SOUND
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHILE DRIVING 50 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE, ELECTRONIC STABILITY CONTROL, CHECK SUSPENSION, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 169,887.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Customer has a 2007 Suburban, the steering angle sensor is faulty causing diagnostic trouble code C0455 and traction control inoperative , tested sensor directly to verify fault, the part is no longer available from GM nor aftermarket, it is my professional opinion that there should be a viable part number available from the vehicle manufacturer as this is causing a safety hazard. I’ve reached out to GM corporate and have yet to receive a response. Questions or comments please call [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I HAVE THIS VEHICLE FOR ONLY A YEAR I WENT TO GET MY BRAKES DONE TO BE TOLD BY THE MECHANIC THAT IT NEEDS WORK ON THE SUSPENSION FROM RUST ALMOST MY WHOLE ENTIRE SUSPENSION SYSTEM AND A AUTO SHOP TOLD MY FINANCE COMPANY THAT THERE ARE NO PROBLEMS BUT CLEARLY THERE IS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2007 Chevrolet Suburban. The contact stated while driving at various speeds, the vehicle lost power steering assist. The contact stated that the failure was only experienced whenever the vehicle was slowed to approximately 5 MPH. During the failure, the steering wheel locked up. The contact stated that after shifting into REVERSE the vehicle would return to normal operation. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 250,000.
Customer has a 2007 Suburban, the steering angle sensor is faulty causing diagnostic trouble code C0455 and traction control inoperative , tested sensor directly to verify fault, the part is no longer available from GM nor aftermarket, it is my professional opinion that there should be a viable part number available from the vehicle manufacturer as this is causing a safety hazard. I’ve reached out to GM corporate and have yet to receive a response. Questions or comments please call [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR WINDSHIELD WIPER ACTIVATED INDEPENDENTLY AND ALL THE WARNING INDICATORS ILLUMINATED. THERE WAS A BURNING ODOR COMING FROM THE FRONT AND REAR AREA OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE WIRING INTO THE FUSE BOX WAS MELTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MAIN WIRING HARNESS HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
OUR VEHICLE STARTED TO USE BETWEEN ONE QUART AND 2 QUARTS BETWEEN OIL CHANGES. AT SOMETIME BEFORE THIS THE HEATER STOPPED WORKING ON THE WINDSHIELD WASHER FLUID. THE DVD PLAYER STOPPED WORKING AROUND 75,000 MILES. AT 79,0911 MILES THE SERVICE AIR BAGS LIGHT CAME ON. WE ARE NOT NEW TO OWNING SUBURBANS. THIS IS OUR FIFTH ONE. WE HAVE ALWAYS BEEN HAPPY WITH THEM, BUT THIS ONE HAS WAY TO MANY THINGS THAT ARE NOT WORKING PROPERLY. WE WOULD LIKE TO HEAR FROM YOU REGARDING RESOLVING THESE ISSUES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
2007 CHEVY SUBURBAN WITH 5.3 AFM ENGINE. DRIVING DOWN FREEWAY AND TRACTION CONTROL, STABILINK AND ENGINE LIGHT COME ON. MISFIRING REAL BAD. AFTER GETTING IT TO SHOP THEY STATED NO COMPRESSION IN 2 CYLINDERS. WHEN TOLD SERVICE MANAGER HE STATED WHAT PROBLEM WAS RIGHT AWAY. THEN CONFIRMED IT. KNEW RIGHT AWAY BECAUSE IT IS COMMON PROBLEM. STATED PROBLEM DROPPED LIFTERS WHICH DAMAGED CAMSHAFT STEMMING FROM AFM SYSTEM. WOULD HAVE TO PAY TO TEAR DOWN ENGINE TO BE EXACT BUT WILL NEED A MOTOR EITHER WAY. THIS HAS BEEN A COMMON PROBLEM WITH THE OIL CONSUMPTION PROBLEM WITH THIS MOTOR. I HAD BEEN EXPERIENCING OIL CONSUMPTION FOR A LONG TIME. I WOULD BURN A QUART OF OIL DRIVING 1000 MILES ON LONG TRIPS. EVERY WEEK I'M A 1/4-1/2 QUART LOW. CHEVY SAYS THIS IS NORMAL AND DENIES THERE IS A PROBLEM BUT THIS IS FAR FROM NORMAL. THIS ALSO STEMS FROM AFM SYSTEM. AN 07 CHEVY SUBURBAN THAT HAS BEEN MAINTAINED SHOULD LAST MORE THAN 170,000 MILES AND CHEVY SHOULD STAND BY THEIR PRODUCT OF A KNOWN ISSUE. THERE HAVE BEEN FIXES BY CHEVY BUT NONE SEEM TO WORK. I NEVER FORMALLY FILED A COMPLAINT WITH CHEVY OR DID OIL CONSUMPTION TEST( BUT THEY WOULDN'T HAVE IT IF THERE WASN'T A PROBLEM. I HAVE JUST FOLLOWED ISSUE ONLINE WAITING FOR A FIX. BUT , MOTOR DIED FIRST. ALSO VEHICLE HAS A CRACKED DASH WHICH HAS BEEN A COMMON PROBLEM WITH THIS VEHICLE WHICH CHEVY HAS SINCE REINFORCED THE PLACES IT CRACKS INDICATING THERE WAS A FLAW IN DESIGN BUT CHEVY REFUSES TO FIX. *TR
ON APRIL 13, 2011 I CUT ME FINGER ON THE INSIDE DOOR HANDLE TRYING TO OPEN MY 2007 CHEVY SUBURBAN. THE METAL PART SEEMED TO HAVE PEELED UP AND I CUT MY FINGER ON IT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I HAVE THIS VEHICLE FOR ONLY A YEAR I WENT TO GET MY BRAKES DONE TO BE TOLD BY THE MECHANIC THAT IT NEEDS WORK ON THE SUSPENSION FROM RUST ALMOST MY WHOLE ENTIRE SUSPENSION SYSTEM AND A AUTO SHOP TOLD MY FINANCE COMPANY THAT THERE ARE NO PROBLEMS BUT CLEARLY THERE IS
"TAKATA RECALL" GM TELLS ME THAT I JUST HAVE TO DRIVE MY DEFECTIVE VEHICLE UNTIL THEY COME UP WITH A REPAIR. I ALSO HAVE A CRACKED DASHBOARD WHICH I THINK HAS SOMETHING TO DO WITH THE AIRBAG.NOT SAFE FOR MY FAMILY OF 5. I SPENT $60,000 FOR A POTENTIAL DEATH TRAP!!! SUSPENSION LIGHT ON AND DEALERSHIP WONT TELL ME WHAT IS WRONG.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
THIRD INCIDENT FOR THIS PROBLEM. WHILE DRIVING IN (D) THE TRANSMISSION WILL DISENGAGE AND THE VEHICLE ENGINE WILL REV UP (3RD & 2ND GEAR) SEEM TO WORK STILL. THIS HAS HAPPENED AT VARIOUS SPEEDS FROM 25 TO 55 MILE PER HOUR. ONLY ONE TIME HAS IT BEEN CLOSE TO AN ACCIDENT WHILE MAKING A LEFT HAND TURN WITH ON COMING TRAFFIC. THE DEALER HAS MADE INSPECTIONS OF THE TRANSMISSION ONCE, THE SECOND TIME THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM AFTER KEEPING THE VEHICLE MORE THAN 5 DAYS. THE SUGGESTION FROM THE DEALERSHIP MANAGER WAS TO WAIT FOR IT TO HAPPEN AGAIN, PLACE THE VEHICLE IN EITHER 3RD OR 2ND GEAR DRIVE IT TO THE DEALERSHIP LEAVING IT IN 3RD OR 2ND GEAR APPLYING THE PARKING BRAKE SO THAT THE MANAGER AND A MECHANIC CAN GET INTO THE VEHICLE AND TEST WHAT'S WRONG. THE 3RD TIME THIS HAS HAPPENED IT WAS AROUND 8:30 P.M. AND WE WERE UNABLE TO TAKE IT IN TO BE EXAMINED. THIS PROBLEM IF IT HAPPENS AGAIN WHILE MAKING A TURN OR AT ANYTIME WITH ONCOMING TRAFFIC COULD CAUSE A SERIOUS ACCIDENT. *CN
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. SHORTLY AFTER THE VEHICLE RECEIVED A TRANSMISSION FLUSH, IT WOULD NOT MOVE FORWARD IN THE DRIVE POSITION AFTER BEING PLACED INTO REVERSE. THE FOLLOWING DAY, THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THREE PLATES, A VALVE, FILTER KIT, AND A GASKET KIT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED LESS THAN A YEAR LATER AFTER ANOTHER TRANSMISSION FLUSH WAS PERFORMED. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO HESITATE AND THE ENGINE REVVED, BUT THE VEHICLE WAS LOSING SPEED. SHE DROVE TO A REPAIR SHOP AND THE MECHANIC STATED THAT THE TRANSMISSION WAS NOT SHIFTING PAST FIRST GEAR. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER THAT PERFORMED THE ORIGINAL REPAIR, BUT THEY STATED THAT IT WAS NO LONGER UNDER WARRANTY AND WAS NOT THEIR RESPONSIBILITY. THROUGH ONLINE RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS ABOUT THIS SAME DEFECT. SHE BELIEVES THAT A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 65,414 AND CURRENT MILEAGE WAS 123,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR CONDITIONER MOTOR FAILED TO OPERATE. THE CONTACT ATTEMPTED TO REMEDY THE FAILURE BY REPLACING THE AIR CONDITIONER FAN MOTOR AND CONNECTOR CABLE, BUT THE FAILURE PERSISTED. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT SMELLED A BURNING ODOR OF ELECTRICAL WIRES INSIDE THE VEHICLE AND SMOKE APPEARED UNDER THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
2007 CHEVY SUBURBAN. CONSUMER STATES PROBLEMS WITH VEHICLE TIRES *TGW THE CONSUMER STATED HE EXPERIENCED TWO DELAMINATED CORD FAILURES. THE TIRES CONTINUED TO HOLD AIR, BUT WAS COMPLETELY DISTORTED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
MY DRVER DOOR HAS AN ELECTRICAL ISSUE. CAMT ROLL DOWN WINDOW OR CONTROL ANYTHING ELSE FROM DRVER DOOR. I HAVE BEEN TOLD ON NUMEROUS OCCASIONS THAT ITS MOT A BAD SWITCH THAT ITS AN ELECTRICAL ISSUE. ALSO DASH WONT LIGJTNUP NOW. REAR PASSENGER SIDE TAIL LIGHT HAS A SHORT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .