Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 291 NHTSA owner-reported complaints for the 2007 Chevrolet Suburban. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 291 · page 1 of 12
Extensive embrittlement, cracking, and partial collapse of the plastic dash into the space underneath the dash. This cracking extends to to the boundry for the passenger side airbag cover potentially creating a dangerous situation(flying debris) during airbag deployment.
My Suburban locked itself with the keys inside of it. It is available for inspection. I had a two-month baby in the car on an 80-degree day trapped for over 10 minutes. At that young age they have no temperature regulation. I took the vehicle into a local mechanic, and it was confirmed. It has not been inspected by the police, manufacturer, or insurance as we bought this vehicle outright from a Facebook Ad. There was a suspension message that appeared on the dash, and we bought it like that. However, I'm unsure to how long that had been on prior to that. My husband was going to work on it over the next weekend as it was supposed to be a work vehicle for him.
There is an electrical problem with driver side door harness which causes my car not to start causing me to have to keep replacing the fuel pump from malfunction of ground wires leading to the fuel pump and ECU from what I am told
As the current investigation is going for the General Motors engines 2014-2025 5.3L and 6.2L for AFM/DFM. The same is happening with 2007 - 2014 5.3L engines with DOD. I had a 2014 Chevy Suburban with the 5.3L I had to rebuild the passenger side due to a DOD lifter failing. My current, 2007 Suburban is starting to make a DOD lifter tap, again on the passenger side. I will be getting a full rebuilt engine with the DOD system deleted to prevent this in the future. Hundreds have had this happen in the car forums and I can not imagine how many have encountered the same issue but do not say anything due to chalking it up to mileage, age of the vehicle, or just accepting the failure by design. Most are simply taking it on the chin; paying out of pocket or doing the work themselves to repair, delete, or modify the engines. I understand there is time and the age of the vehicles against these claims, but acknowledgement and shedding light on this known issue from General Motors will help just as much.
Cracked dashboard. Continues to get worse. Cracks get bigger and more cracks appear.
My suburban 2007 drains battery overnight, tried different alternator and batteries but continuously drains battery’s.
My 2007 Suburban has extensive rust that has left the frame open and crumbling. It appears that the seals on the vehicle did not do their job. The spare tire cannot hold under it. I have never taken it into salt water nor has it had flood damage. Its main years on the road were in CT and NJ. I have never seen a vehicle with this amount of crumbling rust. I have to drive 2 hours each way to see my specialists at Shands Hospital in Gainesville every 2 - 3 months and as a female it does concern me that there is that lifter clicking as well as the oil disappears and yet there's no puddle. Also, the lighting in the cabin ac area doesn't function as well as the rear controls. In Florida my last two problems deal with my problem with heat. The a/c runs intermittently and sometimes only blows very hot air. Also, what a big reason I purchased a Tahoe LTZ and this vehicle was because of the remote start which is not working. Is there anything that can be done. I needed a safe vehicle for my short regular trips and I've become worried and I have already had to rent a vehicle to make the trip out of fear of the cabin getting so hot. With Narcolepsy I can fall asleep without warning. Please advise. I'd love to keep the truck but not if it could mean injuring someone else or myself. Thanks in advance.
The contact owns a 2007 Chevrolet Suburban. The contact stated while driving 50-60 MPH, the check engine warning light illuminated, and the vehicle started jerking. Additionally, the contact noticed that there was white smoke coming out of the exhaust pipe. The vehicle was taken to Triple A service station, where the cause of the failure could not be determined; however, unknown plugs and wire were replaced. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, where flour coil packs were replaced; however, the failure persisted. The vehicle was taken to the local dealer, where it was diagnosed that intake lifter of cylinder #1 was not moving due to a collapsed lifter roller, which lead to oil built up on the oil pan and the rear main seal. The dealer determined that engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 185,000.
The engine has a collapsed lifter that has failed. This problem is placing us at risk of breaking down while driving. I live in a busy city that has a lot of traffic. When I have money, I plan to take the vehicle to the dealership to confirm. I first noticed the problem by hearing the engine make a clicking sound when the engine is running. The sound is coming from the area of lifter location.
The front dash is cracking all across the the cab. The sharp points are so pointed that if the airbags are deployed it will cause cuts and possibly damage a person eyes
The engine began smoking really bad when driving down highway and car locked down. It became undriveable. I was out of town when happened and had to have towed. Mechanic confirmed motor is bad and has to be replaced. Just had transmission replaced 2 weeks prior to this happening. Transmission has had to be replaced 2 x's since I have owned vehicle.
I did a safety recall repair at the GMC Chevrolet dealer in Bloomington, MN per the notice I recieved regarding the front airbag (Takata) (I believe the repair was in October 2022). I did not have a error code before doing the work but since I was traveling thought it best to do before I left. I now have a service airbag for the driver side which has now come on. I spoke to one dealer in another state (I was traveling) and he said that had nothing to do with the recall work that was done and wanted me to come in for a estimate for a possible repair??? Can you please assist me?
Driving down the beltway at 60 mph and the side curtain airbags deployed with no impact and the seatbelts in the front locked up.
When scheduling for airbag recall repair the dealership has informed me that the service may cause the dash to crack or fall in during or after the install. They also advised me that this damage is not covered under the recall warranty. If the dash is not intact that will result in the airbag not being able to properly deploy.
When pumping fuel the gas is bubbling up and pouring back out of the tank when it isn't full.
The contact owns a 2007 Chevrolet Suburban. The contact stated while driving at various speeds, the vehicle lost power steering assist. The contact stated that the failure was only experienced whenever the vehicle was slowed to approximately 5 MPH. During the failure, the steering wheel locked up. The contact stated that after shifting into REVERSE the vehicle would return to normal operation. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 250,000.
Customer has a 2007 Suburban, the steering angle sensor is faulty causing diagnostic trouble code C0455 and traction control inoperative , tested sensor directly to verify fault, the part is no longer available from GM nor aftermarket, it is my professional opinion that there should be a viable part number available from the vehicle manufacturer as this is causing a safety hazard. I’ve reached out to GM corporate and have yet to receive a response. Questions or comments please call [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I purchased 2007 Chevy suburban on 2014 and a year after the dashboard start with a crack on the side of the passenger.
I AM CLAIMING THE CHANGE OF THE AIRBAGS, COULD YOU HELP ME IN THIS MATTER, THANKS IN ADVANCE
PLASTIC DASH HAS SEVERAL CRACKS FROM FRONT TO BACK. ONE NEAR PASSENGER AIR BAG. IF THIS WERE TO DEPLOY IT COULD ADD ADDITIONAL DAMAGING DEBRIS. ALSO APPEARANCE IS BAD AND DEVALUES VEHICLE. HAPPENED WITHIN THE FIRST TWO YEARS OF OWNERSHIP AND CONTINUED USE OF STATIONARY, IN MOTION ON CITY STREETS OR HIGHWAY DRIVING.
THE DASH BOARD IS CRACKED IN MULTIPLE AREAS THAT COULD IMPACT THE PROPER AIRBAG DEPLOYMENT.
TOOK A LEFT TURN WHILE DRIVING, HEARD A SMALL NOISE AND WITH IN ONE MINUTE OF GOING DOWN THE ROAD AFTER MY TURN, MY ENGINE WAS A ROUGH IDLE, ENGINE LIGHT BLINKING AND TRACTION CONTROL WAS BLINKING. HAD IT TOWED TO THE CLOSEST CHEVY DEALERSHIP TO FIND OUT THAT THE LIFTERS WERE BAD AND CAUSING MISFIRE. THAT'S A COMMON PROBLEM FOR THIS ENGINE AND THE REPLACEMENT COST SHOULD NOT BE ON THE CONSUMER, THERE SHOULD BE A RECALL FOR THIS COSTLY REPAIR!
2007 CHEVROLET SUBURBAN. CONSUMER WRITES REGARDING TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURSED WITH A NEW VEHICLE DUE TO THE AIRBAG FAILURE RECALL.*JS
I CALLED MY LOCAL GLEN SMITH CHEVY DEALER TO GET MY AIR BAG REPAIRED AFTER RECEIVING NOTICE IN THE MAIL THAT THEY HAD THEM. THEY TOLD ME THEY DIDN'T HAVE THEM AND DIDN'T KNOW WHEN THEY WOULD BE AVAILABLE. I CALLED THE CHEVY CONSUMER NUMBER AND GOT THE SAME ANSWER. THIS IS THE SAME RUN AROUND IVE BEEN GETTING FOR SEVERAL YEARS WHILE I'M DRIVING A CAR THAT COULD POTENTIALLY HURT OR KILL THE PASSENGER IN THE CAR.... WHY DID THIS GET SENT OUT IF THISDEALERS WONT REPAIR THEM?
THE DASHBOARD IS BADLY CRACKED. IT WILL COST ABOUT $1,000 TO REPAIR WHICH REDUCES THE NET PROCEEDS IF WE SELL IT. WE DON'T FEEL COMFORTABLE SELLING IT WITHOUT THE REPAIR AND DOUBT ANYONE WOULD WANT TO BUY IT IN THIS CONDITION. I ALSO FEEL SOMEWHAT UNSAFE DRIVING IT CONSIDERING THE AIRBAG ISSUES. IT'S GRADUALLY GOTTEN WORSE, SO NO SPECIFIC DATE THAT I CAN RECALL.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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