Unknown
- NHTSA ID
- 11635537
- Incident
- Jan 5, 2025
Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2009 Chevrolet Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 38 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 38, in the owner's own words
Unknown
I am STILL waiting for this recall to be fixed. Why is this taking so long? Every time I drive this vehicle, it is a danger for my passenger due to the defective airbag. It almost seems to me that maybe this is a stall tactic so there will be less of a cost for the repairs due to the less vehicles still on the road. Just my opinion. I would like to know what is taking so long to fix. It is already late 2021 and this vehicle is a 2009. Wow. I guess the safety of the customers is second to the cost of repairs.
DASH HAS CONTINUED TO CRACK - OVER 4 CRACKS THAT HAS AFFECTED THE DEFROST VENT, DASH AND NOW I RECEIVE PERIODIC AIRBAG WARNINGS UPON STARTING IGNITION AND/OR PARKING. I AM CONCERNED AS A DRIVER, MOTHER OF 3 AND CAREGIVER OF ELDERLY MOM THAT THE AIR BAGS WILL DEPLOY AT ANYTIME AND/OR NOT FUNCTION CORRECTLY UPON A CRASH OR COLLISION.
PASSENGER AIRBAG SENSOR HAS BEEN ON FOR YEARS, AND I HAVE BEEN WAITING FOR MANY YEARS FOR THIS PARTICULAR RECALL TO BE FIXED! IT IS RIDICULOUS THAT NOTHING IS BEING DONE AND PEOPLE LIKE ME ARE FORCED TO BE DRIVING THEIR FAMILIES AROUND IN SUCH UNSAFE VEHICLES!!!!! I HAVE FILED MULTIPLE COMPLAINTS, AND HAVE CALLED THE MANUFACTURER MULTIPLE TIMES, TO GET NOWHERE FAST! WHY EVEN HAVE THIS SYSTEM SET UP FOR RECALLS IF YOU DONT DO ANYTHING ABOUT THEM???? IT'S SICKENING TO THINK OF SOMEONE HAVING TO FILL THIS COMPLAINT OUT AFTER THE FACT OF INJURY OR DEATH TO A LOVE ONE- WHAT'S THE POINT?
THE AIRBAG LIGHT WILL NOT TURN OFF AND THERE IS NOTHING WRONG WITH THE VEHICLE.
OWNERS ARE CONVINCED THAT A CRACKED DASHBOARD COULD COMPOUND THE SEVERITY OF A THE VEHICLE DASH IS DAMAGED I AM STATING THAT IT COULD SHATTER INTO PIECES UPON AIRBAG DEPLOYMENT AND SEND SHARDS OF DASHBOARD FLYING AT BOTH THE DRIVER AND THEIR PASSENGERS. THE SHARDS COULD ALSO LACERATE THE AIRBAGS AND RENDER THEM USELESS. MY DASH HAS CRACKED AND SEPARATED WITH NO ADDITIONAL STRESS FROM VEHICLE OCCUPANTS. THIS DAMAGE HAPPENS AS THE VEHICLE IS PARKED THE SUN WEAKENS THE MATERIAL,THEN AS THE VEHICLE IS DRIVEN IT CREATES STRESS CRACKS. MOREOVER ANY DASH RELATED REPAIR WILL FURTHER DAMAGE THE DASH. FOR EXAMPLE THIS IS ONE OF THE REASONS GM HAS BEEN SO RESISTANT TO A TAKATA AIR BAG RECALL KNOWING THAT IT WILL LIKELY REQUIRE THE ENTIRE DASHBOARD TO BE REPLACED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FREMONT CHEVROLET (5850 CUSHING PKWY, FREMONT, CA 94538; (510) 445-8700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
IT HAS BEEN SEVERAL YEARS SINCE THE TAKATA AIRBAG RECALL WAS ANNOUNCED. THE LOCAL DEALER, BUNNIN CHEVROLET, HAS CONTINUALLY BEEN UNABLE TO CONSUMATE THE RECALL FOR MY VEHICLE. WHAT CAN BE DONE TO REMEDY THIS DANGER, SHORT OF NOT DRIVING THE VEHICLE?
TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT A LOW RATE OF SPEED, SHE ATTEMPTED TO MAKE A LEFT TURN AND WAS HIT BY A CAR COMING FROM THE OPPOSITE SIDE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE DRIVER WAS TREATED FOR WHIPLASH AND MULTIPLE BULGED DISKS IN HER BACK WHICH WOULD REQUIRE SURGERY. A POLICE REPORT WAS NOT FILED. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE HOME AFTER THE ACCIDENT. THE CONTACT STATED THAT THE VEHICLE HAD BEEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.
NO GOOD *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT RICK HENDRICK CHEVROLET OF BUFORD (LOCATED AT 4490 S LEE ST, BUFORD, GA 30518) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED NHTSA AND WAS INFORMED THAT THE VIN WAS INCLUDED IN THE RECALL, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA AIRBAG RECALL. THIS RECALL WAS ISSUED MANY YEARS AGO, IT IS NOW 2019 AND I HAVE NOT RECEIVED ANY MORE INFORMATION. WHY IS NO ONE MAKING GM FIX THIS PROBLEM. DODGE/CHRYSLER FIXED THEIRS ASAP AND SENT MANY NOTICES TRYING TO GET THE VEHICLE FIXED. GM ON THE OTHER HAND IS WAITING FOR PEOPLE TO GET KILLED.
TAKATA RECALL- I HAVE BEEN TRYING TO GET ANSWERS REGARDING THIS RECALL AND HAVE MY CAR FIXED FOR YEARS. I AM SCARED TO DRIVE MY CAR AND WANT IT TO BE FIXED AND KNOW IT IS SAFE FOR MY TEEN DRIVER TO DRIVE AS WELL.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN 2016. AFTER NOTIFYING CURLY GMC (1399 RIVER AVE, LAKEWOOD, NJ), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE HAD A DUAL CANISTER AIR BAG SYSTEM AND THERE WAS NO REPAIR AVAILABLE FOR THE DUAL CANISTER SYSTEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DASH CRACKED AND TOTALLY INPLODED. LOOSE PARTS EVERYWHERE. THESE PARTS FLY EVERYWHERE WHEN MOVING VEHICLE. AIRBAG LOOSE AND PROBALLY COULD IMPLODE WITHOUT WRECKING ACCIDENT. DEFINATELY A HUGH SAFETY FACTOR. MAYBE NAHTA WOULD LIKE TO DRIVE MY VEHICLE WITH COUPLE TOP EXECS FROM GM OVER COUNTRY ROADS AND DODGE LOOSE SCRAPHNEL.05/07/2019
TAKATA RECALL I RECEIVED A LETTER FROM GM SOMETIME BACK THAT I WOULD BE CONTACTED TO SCHEDULE AN APPT TO SERVICE MY AIRBAGS AT A LOCAL DEALERSHIP. AFTER WAITING ABOUT 8 MONTHS I CONTACTED A LOCAL DEALER LETTING THEM KNOW I HAD BAD AIRBAGS STILL, THEY ADVISED ME I WOULD NEED TO WAIT FOR ANOTHER LETTER TO COME IN ADVISING ME OF THE NECESSARY REPAIRS THEY NEED TO MAKE. I HAVEN'T HEARD ANYTHING AND IT'S BEEN ALMOST 2 YRS .
TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
CRACKS ALL OVER DASH, AROUND AIRBAG
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) OVER TWO YEARS AGO. THE DEALER (YOUMANS CHEVROLET, 2020 RIVERSIDE DR, MACON, GA 31204, (478) 225-4636) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JB
I HAVE CONTACTED 5 DEALERSHIPS IN MY AREA INQUIRING ABOUT REPLACING THE AIRBAG. ONLY 1 RESPONDED TO MY INQUIRY, THAT ONE INFORMED ME THAT THEY HAVE NO IDEA WHEN THEY WILL BE ABLE TO REPLACE THE AIRBAG.
AIRBAG LIGHT SAYS CHECK AIRBAG
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GILLAND CHEVROLET GMC (3071 SOUTH US HWY 231, OZARK, AL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LESON CHEVROLET AT (504) 366-4381 (1501 WESTBANK EXPY, HARVEY, LA 70058) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL- I HAVE NOW CALLED MY LOCAL GM CHEVY DEALER DEALER MONTHLY SINCE THE TAKATA RECALL HAS COME OUT AND THEY HAVE REFUSED TO REPLACE THE AIRBAGS. THEY SITE THAT THEY DO NOT HAVE ANY TO REPLACE THEM WITH. MY RESPONSE HAS BEEN, I HAVE 4 CHILDREN THAT I DRIVE DAILY AND GOD FORBID BUT IF I WERE TO GET IN AN ACCIDENT AND THE AIRBAGS DEPLOYED AND WE FOUND OUT THEN THAT THEY WERE DEFECTIVE. IT MAY BE TOO LATE AND THE INJURIES SUSTAINED BE LIFE THREATENING. THERE IS NO REASON WE NEED SHOULD HAVE TO WAIT TILL SOMETHING BAD HAPPENS WHEN THIS IS A SIMPLE FIX. I NEED MY AIRBAGS REPLACED ASAP AND NEED TO KNOW HOW TO MAKE THIS HAPPEN. I EVEN RECEIVED A LETTER IN THE MAIL THAT STATES CONTACT YOUR LOCAL DEALERSHIP AND SCHEDULE YOUR FREE REPAIR. THIS IS ABSOLUTELY ASININE THAT MY AIRBAGS HAVE NOT BEEN FIXED WITHIN THE LAST 18MONTHS SINCE THE RECALL. I NEED SOMETHING DONE NOW.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .