2009 Chevrolet Suburban Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Chevrolet Suburban, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags3834.5%
- Electrical1614.5%
- Engine1210.9%
- Body & structure1110.0%
- Interior & seats1110.0%
- Fuel system65.5%
- Driver assistance54.5%
- Steering32.7%
- Tires & wheels32.7%
- Brakes21.8%
- Powertrain (other)21.8%
- Exterior lighting10.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Unknown
I am STILL waiting for this recall to be fixed. Why is this taking so long? Every time I drive this vehicle, it is a danger for my passenger due to the defective airbag. It almost seems to me that maybe this is a stall tactic so there will be less of a cost for the repairs due to the less vehicles still on the road. Just my opinion. I would like to know what is taking so long to fix. It is already late 2021 and this vehicle is a 2009. Wow. I guess the safety of the customers is second to the cost of repairs.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2009 Chevrolet Suburban. The contact stated that while her son was seated in the driver's side front seat with the door opened, the key was not in the ignition, the doors inadvertently locked and unlocked. The contact's son noticed that there was smoke coming from the dash and exited the vehicle. Upon inspection, the contact and her son detected a burning odor and noticed that there was smoke coming from underneath the hood; however, there were no flames. The contact's son opened the hood and disconnected the battery. The fire department arrived and inspected the vehicle. The fireman informed the contact that the alternator and battery connectors were extremely hot. The fire department assisted in moving the vehicle away from the residence. A fire department report was filed. The vehicle was towed to the dealer; however, the vehicle was diagnosed but still hasn't been repaired. The contact related the failure to a faulty electrical system. The vehicle was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 133,000.
VEHICLE CONTINUES TO HAVE RANDOM ELECTRICAL PROBLEMS AFTER ADDING NEW GROUNDS, NEW ALTERNATOR, NEW BATTERY, CHECKING CONTACTS. IT'S BEEN AT 4 REPAIR SHOPS INCLUDING A CHEVY DEALER AND CONTINUES TO HAVE PROBLEMS. DOORS CYCLE ON LOCK/UNLOCK, LIGHTS CYCLE DIMMING, ABS AND OTHER INDICATOR LIGHTS COME ON, LOSE ACCELERATION AND VEHICLE STALLS AND DIES. SEEMS TO HAPPEN MORE FREQUENTLY IN COLD WEATHER AND AFTER A 'REST' MAY OR MAY NOT START NO RHYME OR REASON. HAS BAFFLED MECHANICS FOR OVER 2 YEARS. PLS HELP.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO SPUTTER AND SHAKE WITH A LOUD KNOCKING SOUND COMING FROM THE ENGINE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE SHIFTED INTO LIMP MODE AND DECELERATED. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS LOW ON OIL. ADDITIONALLY, THE NUMBER 6 LIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.*DT
VEHICLE CONTINUES TO HAVE RANDOM ELECTRICAL PROBLEMS AFTER ADDING NEW GROUNDS, NEW ALTERNATOR, NEW BATTERY, CHECKING CONTACTS. IT'S BEEN AT 4 REPAIR SHOPS INCLUDING A CHEVY DEALER AND CONTINUES TO HAVE PROBLEMS. DOORS CYCLE ON LOCK/UNLOCK, LIGHTS CYCLE DIMMING, ABS AND OTHER INDICATOR LIGHTS COME ON, LOSE ACCELERATION AND VEHICLE STALLS AND DIES. SEEMS TO HAPPEN MORE FREQUENTLY IN COLD WEATHER AND AFTER A 'REST' MAY OR MAY NOT START NO RHYME OR REASON. HAS BAFFLED MECHANICS FOR OVER 2 YEARS. PLS HELP.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Dashboard cracked around the corner of the passenger side air bag and manufacturer did not recall. It appears there are many vehicles with this problem and could be a potential safety issue if the airbag malfunctioned and caused parts of dash to break and rupture air bag or fly into passengers of vehicle in the event of a crash.
DASH HAS CONTINUED TO CRACK - OVER 4 CRACKS THAT HAS AFFECTED THE DEFROST VENT, DASH AND NOW I RECEIVE PERIODIC AIRBAG WARNINGS UPON STARTING IGNITION AND/OR PARKING. I AM CONCERNED AS A DRIVER, MOTHER OF 3 AND CAREGIVER OF ELDERLY MOM THAT THE AIR BAGS WILL DEPLOY AT ANYTIME AND/OR NOT FUNCTION CORRECTLY UPON A CRASH OR COLLISION.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THE REAR SEATS ARE "LOOSE" AND RATTLE ON BUMPY ROADS. CAN'T BE TIGHTENED. INFANT CAR SEAT IS LOOSE USING LATCH SYSTEM. DASHBOARD IS ALSO CRACKED IN SEVERAL AREAS AND JUST KEEPS GETTING WORSE. WEAR AND TEAR IS ACCELERATING BECAUSE OF THESE ISSUES. *TR
PASSENGER SEAT MOTOR OVERHEATED. INITIAL INDICATION WAS SMELL. SEAT IS POWERED (FORWARD AND BACK ONLY). SEAT SWITCHES WERE NOT IN USE AT THE TIME. VEHICLE WAS IN POWERED AND IN MOTION. SMOKE FOLLOWED W/I 20" OF INITIAL SMELL. VEHICLE STOPPED AT SIGHT OF SMOKE AND DRIVER WAS ABLE TO LOCATE PLUGS FOR MOTOR UNDER PASSENGER SEAT. DRIVER REMOVED PLUG, BURNED HAND SIGNIFICANTLY IN THE PROCESS.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Fuel pump modulator, which has a recall for other vehicles for same part, malfunctioned which caused the vehicle to cut off while my son was driving on the highway without notice, where he had to avoid being hit while trying to make it to the shoulder for safety. The fuel pump module was tested by a service mechanic and was found to have corroded due to moisture. Prior to vehicle cutting off, there were no warning signals/signs, it just cut the vehicle off while driving on the highway.
The contact owns a 2009 Chevrolet Suburban. The contact stated that the vehicle intermittently failed to start after multiple attempts without warning. The contact replaced the ignition switch and the fuel pump; however, the failure persisted. The contact then used a code reader that determined that the Engine Control Module (ECM) was not giving a signal to the fuel pump. The contact made additional repairs to the vehicle, but the failure persisted. The vehicle was taken to the dealer, and he was given an estimate for the repair. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 09V154000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 200,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHEN YOU ENGAGE VEHICLE IN DRIVE, THERE IS A VERY JERKY, PUSH-PULL WHEN ACCELERATING UNTIL TRACTION CONTROL SENSOR FLASHES AND TURNS STABILITRAK OFF. THIS CAN BE VERY DANGEROUS WHEN PULLING OUT INTO TRAFFIC AND THE VEHICLE DOES NOT WANT TO SMOOTHLY ACCELERATING TO A SAFE MERGE IN SPEED. I ALSO HAVE AN ISSUE WITH THE DASHBOARD CRACKING AND CAUSING THE SPEAKER BUILT INTO THE DASH TO RATTLE UNCONTROLLABLE - THIS IS VERY IRRITATING AND A SAFETY ISSUE AS IT CAUSES ME TO TAKE MY EYES/HANDS OFF THE WHEEL TO TRY AND STOP THE RATTLE!
ACCELERATING IN TRAFFIC ON A THREE LANE ROAD. AT APPROXIMATELY 30 MPH, THE VEHICLE POWER STEERING, BRAKES, AND ACCELERATION LOCKED UP. I COULD BARELY TURN THE WHEEL AND THE BRAKE PEDAL WAS UNRESPONSIVE. I COULD NOT ACCELERATE AT ALL. I WAS ABLE TO MUSCLE THE CAR INTO A PARKING LOT AND JAM ON THE BREAKS TO COAST TO A STOP. THE POWER WAS STILL ON THE CAR, BUT THE AC WAS NOT BLOWING AS HARD. AFTER A RESTART, IT WORKED NORMALLY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
ACCELERATING IN TRAFFIC ON A THREE LANE ROAD. AT APPROXIMATELY 30 MPH, THE VEHICLE POWER STEERING, BRAKES, AND ACCELERATION LOCKED UP. I COULD BARELY TURN THE WHEEL AND THE BRAKE PEDAL WAS UNRESPONSIVE. I COULD NOT ACCELERATE AT ALL. I WAS ABLE TO MUSCLE THE CAR INTO A PARKING LOT AND JAM ON THE BREAKS TO COAST TO A STOP. THE POWER WAS STILL ON THE CAR, BUT THE AC WAS NOT BLOWING AS HARD. AFTER A RESTART, IT WORKED NORMALLY. *TR
WHILE TAKING 4 CHILDREN TO SCHOOL IN THE MORNING, THE DASH TRACTION CONTROL LIGHT STARTED FLASHING AND THE ENGINE DIED. POWER STEERING AND BREAKS WERE GONE AND I WAS LEFT STRANDED IN THE MIDDLE OF A BUSY INTERSECTION. AFTER SEVERAL FRANTIC MINUTES, I WAS ABLE TO RESTART THE ENGINE A DRIVE HOME. *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
Cooper Discoverer 275-55r20 had a stranger point out a very large bulge on the inner sidewall of my passenger side rear tire. This is the 3rd tire from a set of 4 that has developed the same issue within 3 months. Cooper Tires is not wanting to help resolve this issue. They want the tire dissected and returned before doing anything.
On 05/19/2023 driver's side front wheel removed for brake replacement. Noticed large bulge on inner sidewall of Cooper Discoverer 275-55r20 tire. This was the 2nd tire of a set of 4 that has developed the same issue. Now a third has a bulge. I will submit a 3rd report for it.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
ACCELERATING IN TRAFFIC ON A THREE LANE ROAD. AT APPROXIMATELY 30 MPH, THE VEHICLE POWER STEERING, BRAKES, AND ACCELERATION LOCKED UP. I COULD BARELY TURN THE WHEEL AND THE BRAKE PEDAL WAS UNRESPONSIVE. I COULD NOT ACCELERATE AT ALL. I WAS ABLE TO MUSCLE THE CAR INTO A PARKING LOT AND JAM ON THE BREAKS TO COAST TO A STOP. THE POWER WAS STILL ON THE CAR, BUT THE AC WAS NOT BLOWING AS HARD. AFTER A RESTART, IT WORKED NORMALLY. *TR
WHILE TAKING 4 CHILDREN TO SCHOOL IN THE MORNING, THE DASH TRACTION CONTROL LIGHT STARTED FLASHING AND THE ENGINE DIED. POWER STEERING AND BREAKS WERE GONE AND I WAS LEFT STRANDED IN THE MIDDLE OF A BUSY INTERSECTION. AFTER SEVERAL FRANTIC MINUTES, I WAS ABLE TO RESTART THE ENGINE A DRIVE HOME. *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
PURCHASED CAR JULY 09 BEGIN HAVING PROBLEMS IMMED WITH SEATBELT REPLACED 9/17/09, 11/ 25/09, RADIO LOCK, SOLENOID VALVE REPLACED 1/21/10, AUG OF 2010 STARTED HAVING PROBLEMS WITH 4 WHEEL DR. CAR HAS BEEN SERVICED AT LEAST 12 TIMES SINCE THEN FOR 4 WHEEL DRIVE ISSUES. I GOT STUCK IN SNOW DEC. 2012 WITH NO 4 WHEEL DRIVE. THE TRANSFER CASE HAS BEEN REPLACED 6 TIMES SINCE START OFD PROB. I AM CONCERNED FOR THE SAFETY OF THE VEHICLE SINCE I PURCHASED IT WITH INTENTION OF NEEDING 4 WHEEL DRIVE. *TR
TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. WHILE PARKED, THE CONTACT EXITED THE VEHICLE AND WAS UNABLE TO UNLOCK THE DRIVER SIDE DOOR. THE CONTACT TURNED THE KEY TO SHUT THE VEHICLE OFF BUT THE GEAR SHIFT SELECTOR SHIFTED INTO DRIVE AND BEGAN TO REVERSE INDEPENDENTLY. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL AND SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
ELECTRICAL MALFUNCTION ON MY 2009 CHEVROLET SUBURBAN LTZ. THE CAR WAS PURCHASED NEW FROM THE DEALER IN NOV 2009. UPON DELIVERY, IT WAS NOTED THAT THE DASH LIGHTS FOR FUNCTION BUTTONS DID NOT ILLUMINATE AND VISOR LAMPS WERE INOPERABLE. DEALER ASSURED US THAT THEY WOULD FIX THE PROBLEM. THE HAZARD OCCURS WHEN THE LIGHT COMPLETELY GO OUT ON THIS VEHICLE WHILE DRIVING AT NIGHT FOR NO APPARENT REASON. AFTER FOUR ATTEMPTS TO FIX THE PROBLEM AND GM TECHNICAL SUPPORT HAS YIELDED NO CLEAR ANSWERS OR ASSISTANCE. I AM CONCERNED THAT MY FAMILY WILL BE INJURED IN THIS VEHICLE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .