2014 Chevrolet Suburban Problems

Our 2014 Chevrolet Suburban has been garage-kept since it was purchased new. Within a year of the factory airbag recall replacement, the dashboard began cracking in two separate areas. The cracks have continued to spread despite the vehicle being consistently garage-kept and the regular use of a windshield sunshade.

I received a safety recall for my suburban in 2021. I contacted the dealership and have been waiting for 1 year to get a call back from Chevrolet dealership so that they can proceed with the passenger airbag repair “safety recall”.

There is a technical service bulletin published (15-NA-082) that is the result of insufficient welds between the bracket and frame rail that hold the sway bar on the models listed in the TSB. Recently while on a road trip we experienced heavy (almost uncontrollable) truck swaying while on the high way. I now have to find someone with welding experience in order to fix this problem because I am concerned about the safety of my family driving this vehicle with this condition. Please consider a recall for this condition.

THE DASHBOARD HAS CRACKED IN NUMEROUS PLACES. *TR

Stopped at a stop sign. The vehicle suddenly lost all electrical power. Lights began flashing. Traction control system turned off and on. Then it went back to normal driving. I just had the Chassis Control Module Recall taken care of as well. The air conditioning is intermittently cutting its ability to cool then suddenly cooling again during this time. When the vehicle turned back on, the strong odor of fuel was present from the air vents. I had reported the issue before but was told by a dealer there is nothing wrong they could see beyond a visual inspection.

The contact owns a 2014 Chevrolet Suburban. The contacts stated while driving at night at an unknown speed, the high-beam headlights were activated to see the roadway. Several unknown warning lights then became illuminated. The vehicle shuddered and jerked for approximately 30-40 seconds before resuming normal driving. The contact stated that the failure occurred after activating the high-beam headlights. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact felt unsafe driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 143,000

TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED AS TRANSMISSION CONTROL SYSTEM FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.

TRANSMISSION RELEASED AT LIGHT ON HILL AND ROLLED BACK OUT OF CONTROL WITHOUT ABILITY TO MOVE FORWARD.

There is a technical service bulletin published (15-NA-082) that is the result of insufficient welds between the bracket and frame rail that hold the sway bar on the models listed in the TSB. Recently while on a road trip we experienced heavy (almost uncontrollable) truck swaying while on the high way. I now have to find someone with welding experience in order to fix this problem because I am concerned about the safety of my family driving this vehicle with this condition. Please consider a recall for this condition.

Service suspension system & dash cracked by recalled airbag that we haven't been notified to fix yet on passenger side. Also small crack starting on drivers side.

WOULD GET INTERMITTENT AIR BAG WARNING LIGHT. TOOK IT TO ONE DEALERSHIP AND FOUND NO CODES. LATER I FIGURED OUT IT WOULD ONLY BE ON WITH A PASSENGER IN THE SEAT AND TOOK IT TO ANOTHER DEALERSHIP WHERE IT WAS FOUND TO BE THE PASSENGER PRESENCE MODULE. WITH THE LIGHT ON THE AIRBAG WILL NOT DEPLOY. FILED THE COMPLAINT WITH GM WARRANTY DEPARTMENT AS THE TRUCK IS A 2014 MODEL AND ONLY 54,000 MILES, GM WILL NOT WARRANTY OR PAY FOR THE FIX. HAD TO PAY OUT OF POCKET TO CORRECT THIS SAFETY FEATURE

I USE MY SEAT WARMER MOST OF HE TIME HOWEVER WHEN DRIVING ABOUT 6 HOURS I SUFFERED BURNS/BLISTERS TO BOTH SIDES OF MY BUTT. THE SEAT DIDN'T CATCH FIRE OR MELT , NEITHER DID MY SHORTS. I DID NOT SEEK MEDICAL ATTENTION I AM CARING FOR THE BURNS AT HOME I WOULD LIKE THIS INVESTIGATED .... UPDATED 09/30/15*BF UPDATED 12/11/2017*CN

I HAVE HAD MY CALIPER BOLT COME LOOSE AND WAS COMPLETELY MISSING TWO TIMES, ON TWO DIFFERENT WHEELS, AND DIFFERENT TIMES. THE FIRST TIME, IT CAUSE THE CALIPER TO PARTIALLY DISENGAGE AND WEDGE INTO THE RIM, CRACKING IT. THE SECOND TIME, IT WAS DETECTED BY THE HORRENDOUS NOISE AND CLACKING MADE BY THE LOOSE CALIPER WHILE DRIVING.

LOSS OF PEDAL POWER WHEN BRAKING. HAS HAPPENED MULTIPLE TIMES WHILE DRIVING AND WHEN STOPPED. ON HIGHWAY AND CITY STREETS. ISSUE IS ONGOING HAS HAPPENED THE LAST TWO YEARS. HAVE FIXED MULTIPLE ITEMS ON BRAKE SYSTEMS AND IT CONTINUES TO HAPPEN.

TL* THE CONTACT OWNS A DOREL JUVENILE GROUP MAXI-COSI CAR SEAT, MODEL NAME: PRIA 85, MODEL NUMBER: CC121BIZ, MANUFACTURED DATE: 05/07/2015 UTILIZED IN A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FRONT SCREWS USED TO SECURE THE HARNESS BUTTON UNSCREWED FROM THE HARNESS. ADDITIONALLY, THE REAR SCREW WAS HALFWAY UNSCREWED FROM THE HARNESS BUTTON. THE FAILURE CAUSED THE HARNESS STRAP TO BECOME FRAYED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE CAR SEAT WAS NOT REPAIRED. THE MANUFACTURER ORDER A REPLACEMENT CAR SEAT WHICH WAS STILL PENDING ARRIVAL TO THE CONTACT.*DT*JB*DT THE CONSUMER SUBMITTED PHOTOS. *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE THIRD ROW SEAT BELTS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO J P MOTORS CHEVROLET (3675 FRONTAGE RD, PERU, IL 61354) WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PAID A PORTION OF THE COST. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

WIPERS NO LONGER WORK. THEY DO NOT TURN ON DUE TO FAULTY MOTOR AND OR LINKAGE. COMMON PROBLEM WITH GM VEHICLES

NO ACCIDENT; HOWEVER, I AM 6'4" AND WHEN I AM IN THE DRIVERS SEAT I HAVE TO DRIVE WITH SEAT ALL THE WAY BACK. WITH THE MIRROR FULLY OUT TO VIEW CARS ON THE LEFT I HAVE TO MOVE MY HEAD OVER TO THE RIGHT TO GET A SAFE VIEW OF THE LANE AND PASSING CARS. ALSO I HAVE THE SAME PROBLEM VIEWING BEHIND ME BECAUSE THE MIRROR WILL NOT GO HIGH ENOUGH TO SEE OVER A HUNDRED FEET OR SO. I HAVE TO BEND MY HEAD DOWN TO SEE IN THE DISTANT. CHEVROLET WAS NOTIFIED 2 TIMES AND I TALKED TO THEM BUT THEY ARE UNWILLING TO DO ANYTHING ABOUT IT. ONLY TO SAY THAT IS THE WAY THE VEHICLE IS DESIGNED. AN EQUIVALENT 1/2 PICKUP, SAME YEAR, DOES NOT HAVE THAT PROBLEM. ALL 2014 SUBURBANS THAT THE DEALER AND I TESTED AFTER I PURCHASED THE VEHICLE WERE THE SAME AS MINE. I FEEL THE IS A SAFETY ISSUE BECAUSE OF RESTRICTED VISIBILITY. IT IS DIFFICULT IN TRAFFIC BECAUSE IT ADDS ANOTHER ISSUE I HAVE TO DEAL WITH THAT IS ABNORMAL. *TR

Stopped at a stop sign. The vehicle suddenly lost all electrical power. Lights began flashing. Traction control system turned off and on. Then it went back to normal driving. I just had the Chassis Control Module Recall taken care of as well. The air conditioning is intermittently cutting its ability to cool then suddenly cooling again during this time. When the vehicle turned back on, the strong odor of fuel was present from the air vents. I had reported the issue before but was told by a dealer there is nothing wrong they could see beyond a visual inspection.

WHEN TURNING ON THE VEHICLE THE LIGHTS WILL POWER SURGE. ONE DAY THE VEHICLE JUST DIDN'T START. THE NEXT DAY IT STARTED AND AS I WAS DRIVING DOWN THE ROAD I LOST THERMOSTAT CONTROL, THE POWER LOCKS WERE INVOLUNTARILY GOING UP AND DOWN, THE RADIO SHUT OFF, AND THE SPEEDOMETER AND GAUGES ALL WENT TO THE LEFT AND WERE NOT WORKING. WHEN I FINALLY PARKED THE VEHICLE I COULD SMELL AN ELECTRICAL BURNING SMELL. THE VEHICLE WAS IN MOTION FOR ALL OF THIS ON A 2 LANE ROAD.

INTERMITTENT ELECTRICAL SHORT - RADIO NO POWER, DVD NO POWER. INTERMITTENT ELECTRICAL SHORT - STABILITY CONTROL DISPLAYING AFTER POWER RESTORED. INTERMITTENT ELECTRICAL SHORT AND HE VEHICLE STALLED ON 09/21/2017

THIS IS A RECURRING PROBLEM WITH MY 2014 SUBURBAN Z-71 4X4, FIRST OCCURRING AT 2735 MILES, AND AGAIN AT 19,367, 19,420, AND 20,435 MILES. WHILE DRIVING AT OR ABOVE 45 MPH, THE VEHICLE HAS EXHIBITED THE FOLLOWING SYMPTOMS: LOSS OF POWER WHILE THE "CHECK ENGINE," "STABILTRAK" AND "TRACTION CONTROL" WARNING LIGHTS APPEAR. THE VEHICLE INFORMATION CENTER READS "TRACTION CONTROL: OFF / STABILTRAK: OFF" FOLLOWED BY "SERVICE TRACTION CONTROL" AND "SERVICE STABILTRAK." THE READOUT THEN SHOWS "ENGINE POWER REDUCED." THE VEHICLE WILL NOT MAINTAIN HIGHWAY SPEEDS, AND REQUIRES FLOORING THE ACCELERATOR AND OR SHIFTING THE TRANSMISSION INTO "MANUAL" MODE IN ORDER TO MAINTAIN A SAFE HIGHWAY SPEED. RPMS EXCEED 3500 UNLESS USING MANUAL TRANSMISSION FUNCTION. AFTER RE-STARTING THE VEHICLE, SOME OR ALL WARNING LIGHTS EVENTUALLY DISAPPEAR, AND THE VEHICLE APPEARS TO RETURN TO NORMAL. WHEN I TOOK THE VEHICLE TO THE DEALER AFTER THE FIRST INCIDENT, THE VEHICLE WAS IN SERVICE FOR FOUR AND A HALF DAYS, AND WAS RETURNED WITH THE FOLLOWING COMMENTS:"...LOOKED INTO SI AND FOUND A PIP SAYING WIGGLE WIRES AT DIFFERENT SPOTS. WIGGLED WIRES AND DROVE NO PROBLEMS DROVE WELL [SIC]. NO CEL ON." THE TECH DROVE THE VEHICLE FOR 30 MILES AND HAD NO PROBLEMS. A COMMENT ON MY INVOICE STATED "HAD PI STATING THAT TECH WOULD PROBABLY NOT BE ABLE TO DUPLICATE CONCERN - CHECKED CONNECTORS AS PER ML." INITIAL RESPONSE FROM SERVICE DEPARTMENT ON CURRENT PROBLEM SET IS THAT THEY PLAN TO REPLACE PARTS ASSOCIATED WITH THE ACCELERATOR. *TR

Stopped at a stop sign. The vehicle suddenly lost all electrical power. Lights began flashing. Traction control system turned off and on. Then it went back to normal driving. I just had the Chassis Control Module Recall taken care of as well. The air conditioning is intermittently cutting its ability to cool then suddenly cooling again during this time. When the vehicle turned back on, the strong odor of fuel was present from the air vents. I had reported the issue before but was told by a dealer there is nothing wrong they could see beyond a visual inspection.

THIS CAR'S FUEL EFFICIENCY IS ATROCIOUS. IT WAS ADVERTISED AS 16-22 MPG BUT I HAVE NEVER BEEN ABLE TO GET MORE THAN 11 MPG ON THE HIGHWAY, IT'S LOWER AROUND TOWN. 12 MPG AROUND TOWN. I'VE TAKEN IT IN TO CHEVY DEALERSHIPS AND MAINTENANCE SHOPS AND THEY SAY THERE IS NOTHING THEY CAN DO. I'VE OWNED PREVIOUS SUBURBANS WITH 30 GALLON GAS TANKS AND CAN GO 600 MIKES ON A FULL TANK OF GAS. HOWEVER, I HAVE TO STOP FOR GAS WITH THIS CAR AFTER 325-350 MILES. IT'S TERRIBLE, ESPECIALLY IN LONG TRIPS. THERE IS SOMETHING WRONG WITH THE FUEL USAGE BY THIS CAR CAR AND I DON'T KNOW WHO TO TURN TO FOR CORRECTION OF THE PROBLEM. IF YOU DON'T CONSIDER THIS A VALID COMPLAINT, CAN YOU REFER ME TO ANOTHER ORGANIZATION? I'VE TRIED TO GET AHOLD OF A NATIONAL CHEVROLET REPRESENTATIVE BUT I AM ALWAYS REFERRED BACK TO A LOCAL CHEVROLET DEALER WHO SAYS THERE IS NOTHING THEY CAN DO TO HELP. I HOPE ( AND PRAY) THAT YOUR ABLE TO HELP BECAUSE THE CAR IS USING TWICE AS MUCH GAS AS I AM USED TO WITH THIS MODEL, HAVING HAD 20+ MPG WITH THE SUBURBAN I OWNED IN 2000. THANK YOU.

I HAVE A 2015 SUBURBAN WHICH HAD ISSUES FROM DAY WHEN MY SUV CUT OFF AND WOULDN'T START BECAUSE OF A FAULTY BATTERY. IT HAD LESS THAN 100 MILES ON IT. IT HAD NUMEROUS RECALLS, I'M ON MY 3RD SET OF TIRES 275/55/20 CROSS CONTACT ECO WHICH YOU ONLY GET 25000 MILES IF BEST. MY ENTERTAINMENT SYSTEM HAD TO BE REPLACE BEFORE I HAD 20000 MILES. THE VIBRATION IS ANNOYING AND I'VE CHANGED MY TIRES AGAIN AND IT'S STILL VIBRANTING. AFTER READING OTHER COMPLAINTS I NOW REALIZE I' WASN'T GOING CRAZY WITH THE DIZZINESS.

OIL CONSUMPTION DUE TO AMF MODULE CAUSES LOSS OF OIL.

There is a technical service bulletin published (15-NA-082) that is the result of insufficient welds between the bracket and frame rail that hold the sway bar on the models listed in the TSB. Recently while on a road trip we experienced heavy (almost uncontrollable) truck swaying while on the high way. I now have to find someone with welding experience in order to fix this problem because I am concerned about the safety of my family driving this vehicle with this condition. Please consider a recall for this condition.