2012 Chevrolet Traverse Body & structure Problems

LIFTGATE MAKES A LOUD CLUNKING NOISE THEN FALLS DOWN VERY QUICKLY WITH ALOT OF FORCE.

NHTSA ID

11235301

Incident

Jul 1, 2019

Mileage

157,000 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO OPEN WIDE AND WOULD NOT REMAIN OPEN. THE CONTACT HAD TO MANUALLY OPEN THE LIFTGATE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-4878296804. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *DT*JB

NHTSA ID

11154724

Incident

Aug 9, 2017

Mileage

85,000 mi

LIFTGATE CLOSED ON ITS OWN AFTER OPENING ONLY THREE QUARTER'S THE WAY

NHTSA ID

11151682

Incident

Nov 1, 2018

Mileage

175,000 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE TAILGATE, WHEN OPENED, WOULD AUTOMATICALLY CLOSE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED AND THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 7,300.

NHTSA ID

11111664

Incident

Jul 15, 2018

Mileage

7,300 mi

THE TAIL GATE LIFT ASSIST NO LONGER WORKS, TO LIFT IT I'M LIFTING THE WHOLE WEIGHT OF THE TAILGATE. IT WON'T STAY OPEN, SO I HAVE TO HOLD IT UP WHILE TRYING TO PUT SOMETHING IN THE BACK. THERE IS A RECALL ON THIS FOR THE TRAVERSE, BUT MY VIN DOES NOT APPEAR TO BE INCLUDED.

NHTSA ID

11056869

Incident

Dec 15, 2017

Mileage

87,000 mi

I BOUGHT THE CAR 12/2015. WHEN THE ENGINE STOPPED ON ME ON 1-95 WITH MY CHILDREN AND I, WE WERE TERRIFIED. DURING A SERVICE IN 2/2016, I FOUND OUT THERE WAS A 20,000 MILE DISCREPANCY. THEY SUPPOSEDLY FIXED THE ENGINE BUT THE A/C WAS NOT COVERED IN THE STANDARD WARRANTY. SINCE THEN, I BOUGHT MY CAR TO AUTONATION IN APROX. 12 TIMES. LAST TIME, I BOUGHT THE CAR OVER IN MAY, I DROPPED IN OFF BECAUSE MY CAR WAS SHAKING, GAS WAS COMING OUT THE PIPE AND THEN IT STOPPED AND RECEIVED MY CAR BACK OVER 24 HOURS LATER. WHEN I PICKED MY CAR BACK, I RECEIVED A ESTIMATE OF ATLEAST $3,000 AND WAS TOLD IF I WERE TO GET THE CERTAIN REPAIRS DONE TO THE CAR, IT DOES NOT MEAN THAT, MY CAR WOULD STOP HAVING THE PROBLEM, WHEN THE CAR STOPS. AGAIN, THIS MONTH, MY CAR DID THE SAME THING AND THE TRUNK DOOR WOULD NOT STAY OPEN, I HAVE TO HOLD THE DOOR UP WITH MY HANDS. THEN I TOOK IT SOMEWHERE ELSE, THAT REPAIR CENTER, STATED THAT MY COMPUTER HAS PROBLEMS, I NEED A NEW CONDENSER AND COMPRESSOR.

NHTSA ID

11001198

Incident

Jun 15, 2017

Mileage

112,000 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE THE VEHICLE WAS PARKED, THE KEY FOB WAS UTILIZED TO OPEN THE REAR LIFTGATE. WHEN THE CONTACT REACHED INSIDE THE VEHICLE, THE LIFTGATE FELL ON HER NECK. THE CONTACT DID NOT GO TO THE HOSPITAL. HOWEVER. SHE WENT TO THE DOCTOR A COUPLE OF DAYS LATER. BECAUSE A LUMP FORMED ON HER NECK, WHICH TURNED OUT TO BE A DISLOCATED COLLAR BONE THAT REQUIRED SURGERY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 08/17/16*LJ

NHTSA ID

10860713

Incident

Apr 11, 2016

Mileage

22,000 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10786746

Incident

Aug 15, 2015

TRAVELING APPROXIMATELY 55MPH WE WERE HIT ON THE REAR PASSENGER SIDE DAMAGE TO THE REAR PASSENGER TIRE WELL AND REAR RIGHT SIDE ON THE BODY WITH EXTENSIVE DAMAGE UNDERNEATH. NO AIRBAGS DEPLOYED AT ANYTIME IN THE VEHICLE. IT WAS TAKEN TO THE DEALER'S COLLISION AND REPAIR SHOP AND AFTER SEVERAL WEEKS IT WAS RETURNED. WITHIN A WEEK OF GETTING IT BACK THE SERVICE AIRBAG LIGHT CAME ON, WE TOOK IT BACK TO COLLISION REPAIR CENTER THINKING IT WAS AN ISSUE WITH THE ACCIDENT BUT THE COLLISION REPAIR SENT IT TO THE DEALERSHIP SAYING IT WAS A WARRANTY ISSUE. I'VE TAKEN THIS VEHICLE BACK 4 TIMES NOW FOR THE SAME SERVICE AIRBAG LIGHT. DEALERSHIP SERVICE DEPARTMENT SUPERVISOR KEEPS TELLING ME IT'S AN ISSUE WITH THERE NOT BEING A GREASE NEEDED ON THE SENSORS AND THAT THEY APPLY TO EACH SENSOR AS IT COMES UP, NOW ON THE 4TH TRIP BACK SERVICE DEPARTMENT MANAGER CLAIMS THAT ISN'T CORRECT AND IT HAS NOTHING TO DO WITH THE ISSUE. EACH AND EVERY TIME I'VE TAKEN THIS CAR IN I HAVE SPECIFICALLY ASKED IF THIS IS A SAFETY ISSUE AND IF IT MEANS MY AIRBAGS ARE NOT WORKING CORRECTLY EVERY TIME I'VE BEEN TOLD, "NO, YOUR AIRBAGS ARE OK, THERE IS NO RISK TO YOU OR YOUR FAMILY." DROPPED CAR OF FOR FINAL RESEARCH INTO THIS ISSUE SINCE LIGHT CAME ON AGAIN THIS WEEK AND SERVICE MANAGER TELLS ME THAT YES IT DOES MEAN MY AIRBAGS ARE NOT OPERATING PROPERLY AND THERE IS A SAFETY ISSUE HERE. *TR

NHTSA ID

10519954

Incident

Feb 18, 2013

Mileage

4,500 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT SHE OPENED THE POWER LIFT-GATE TO RETRIEVE LUGGAGE FROM THE REAR AND AS THE GATE OPENED SHE SAW SOME OF THE LUGGAGE ABOUT TO FALL AND REACHED INSIDE THE VEHICLE. AT THAT POINT, THE LIFT-GATE STOPPED OPENING AND BEGAN TO CLOSE. THE POWER LIFT-GATE THEN CLOSED ON THE CONTACT, BREAKING HER HAND. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED AT THE TIME OF THE COMPLAINT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 7,000. UPDATED 08/28/12*LJ THE CONSUMER STATED FURTHER X-RAYS REVEALED, A BROKEN WRIST, BRUISED BONES AND NERVE DAMAGE. UPDATED 08/29/12

NHTSA ID

10467219

Incident

Jul 19, 2012

Mileage

7,000 mi

2012 CHEVROLET TRAVERSE. CONSUMER STATES SEVERAL ISSUES WITH VEHICLE TO INCLUDE WINDOWS AND SEAT ISSUES *TGW THE CONSUMER STATED IF THE MIDDLE ROW PASSENGER WINDOWS WERE PARTIALLY ROLLED DOWN, THEY WOULD VIBRATE AND MAKE A HORRIBLE NOISE ASH SHE ACCELERATED AND EXCEEDED 30 MPH. THE PANEL BETWEEN EACH OF THE SIDE AND REAR WINDOWS WAS EXTREMELY LARGE AND PROVIDED A MAJOR BLIND SPOT ON BOTH SIDES OF THE VEHICLE PARTICULARLY WHEN BACKING UP OR CHANGING LANES. THE CONSUMER ADDED SMALL MIRRORS TO ASSIST WITH THE VISIBILITY. BOTH FRONT SEAT SQUEAKED OR CREAKED WHEN THEY WERE OCCUPIED. *JB

NHTSA ID

10445377

Incident

Jan 2, 2012