2012 Chevrolet Traverse Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Chevrolet Traverse, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine11722.2%
- Driver assistance10119.1%
- Steering6211.7%
- Electrical499.3%
- Airbags489.1%
- Powertrain (other)468.7%
- Visibility183.4%
- Fuel system163.0%
- Brakes163.0%
- Seat belts152.8%
- Body & structure112.1%
- Suspension91.7%
- Interior & seats91.7%
- Other / unspecified71.3%
- Exterior lighting20.4%
- Tires & wheels20.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
White smoke was coming out the car and my car eventually sat on fire. I had to call the fire department.. fire department stated that it was a electrical issue
The contact owns a 2012 Chevrolet Traverse. The contact stated while driving 80 MPH, the vehicle stopped abruptly. The check engine, traction control, stability control, and air conditioner warning lights were illuminated. Additionally, while driving 75 MPH, the vehicle unintendedly decelerated. The contact was concerned about driving the vehicle. The vehicle was towed to an independent mechanic who determined the failure was due to the throttle body. The vehicle was repaired. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The throttle body was previously replaced, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 120,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
It sways left to right really bad.. but when it rains or even even the car detected that it's going to rain.. as soon as the car senses it is going to rain u can't even drive it.. it like hydro plains even before it starts to officially rain.. very dangerous plus I had to replace the two back tires because they seemed like they were being forced and drug that all u seen was wires coming out of the tread
The contact owns a 2012 Chevrolet Traverse. The contact stated while driving 80 MPH, the vehicle stopped abruptly. The check engine, traction control, stability control, and air conditioner warning lights were illuminated. Additionally, while driving 75 MPH, the vehicle unintendedly decelerated. The contact was concerned about driving the vehicle. The vehicle was towed to an independent mechanic who determined the failure was due to the throttle body. The vehicle was repaired. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The throttle body was previously replaced, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 120,000.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
It sways left to right really bad.. but when it rains or even even the car detected that it's going to rain.. as soon as the car senses it is going to rain u can't even drive it.. it like hydro plains even before it starts to officially rain.. very dangerous plus I had to replace the two back tires because they seemed like they were being forced and drug that all u seen was wires coming out of the tread
White smoke was coming out the car and my car eventually sat on fire. I had to call the fire department.. fire department stated that it was a electrical issue
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
It sways left to right really bad.. but when it rains or even even the car detected that it's going to rain.. as soon as the car senses it is going to rain u can't even drive it.. it like hydro plains even before it starts to officially rain.. very dangerous plus I had to replace the two back tires because they seemed like they were being forced and drug that all u seen was wires coming out of the tread
White smoke was coming out the car and my car eventually sat on fire. I had to call the fire department.. fire department stated that it was a electrical issue
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
After sliding into a ditch, my drivers side, curtain airbag deployed but, instead of covering the drivers side door window, it came out and went across my face, hitting me on the right side of my head, slamming my head into the drivers side window glass and pinning me between the airbag and the window glass, obviously putting my safety at risk. I am currently being treated for neck injuries as a result of this airbag malfunction. The problem has not been reproduced/confirmed by dealer/independent service center. The vehicle has not been inspected by anyone. Photos of the vehicle including the airbags have been sent to my insurance company (Allstate). There were no warnings or symptoms of the problem prior to the collision and no other vehicles were involved. Upon visual inspection, both the driver and passenger side curtain airbags are twisted around itself 4 or 5 times at the anchor point, located at the front of the door frame. The vehicle is currently in our shop at our residence.
Airbags deployed unexpectedly while I was driving on the freeway.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
When driving the vehicle it will lose power and flash service stabilitrack and low engine mode enabled without warning. This has happened many times since 2016. When the conditions cannot be replicated gm/chevrolet has not been concerned but to refer to dealership. The dealership replaced ECM due to warranty conditions. Issue with emissions and electrical modules continued to cause intermittent power loss. Corrosion was found in the internal fuse box due to poor sun roof drainage emptying into glovebox and onto internal fuse box. GM and Chevrolet describes this as a known issue but insists my VIN is not affected. The issues continued to persist leading to frequent battery replacement that was ultimately due to contamination of electrical components. Fuel system parts were all assumed faulty only to find it was ultimately the fuel control module, another electronic component listed faulty but GM/ Chevrolet assumes my VIN is not affected. This car was purchased to be a family vehicle, but had proven to be an unreliable death trap. The first incident that caused concern was 2/14/2017 on the highway with speeds up to 70mph. Thankfully, that day was full of heavy traffic that did not allow drivers to reach high speeds. If I had been going that fast when the engine lost power I can only imagine what that would have meant for me and my family. I know I am not the only owner of a Chevrolet traverse with these concerning issues. I find it irresponsible for GM/Chevrolet/Buick to mass produce vehicles with these issues and fail to acknowledge the hazard they represent. Knowing they have produced a lemon that cost the sticker price, repair cost, and potentially human lives and failing to remedy the issue astounds me. I urge you to please investigate this concern.
The air conditioning stopped working after working amazing, Traction Control Disabled light keeps coming on, The RPM's would rev up seems like it gets stuck then drops to normal. stabilitrak messages with the ABS warning light lit up, Power steering (or power control) goes limp (at the worse times pulling out in traffic) It’s on issue after the other. Once I get one fixed another goes, then we’re back to the first one that was replaced that is now not working again. I still have a car payment so I’m without my car more than I’m driving it. I have to save up to get it fixed, and I won’t drive it until I know for sure it’s good. I was almost killed way to many times in it so to all the issues that GM knows about.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The rear Sun/Moon Roof on my 2012 Chevrolet Traverse LTZ (FWD) exploded while driving on the highway in Houston, Texas on [XXX]. There were no known scratches, dents or damage to the window prior to it self-destructing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I looked up 2012 Chevy Traverse recalls and 4 things came up. I was very happy to see that because I have all 4 problems recalled. So the next day I called Chevy to schedule the work. They informed me my car has no recalls. I told them I knew it did I looked it up and there are 4 in total. Then I said luckily for me it is recalled because I am experiencing exactly the same issues with same effects from the issues that was posted with the recall. Then the lady explained to me that you recalled 2012 chevy traverse on 4 items yes but none included my model. That is absolutely INSANE because my car is doing all the same things that was considered too dangerous to continue in all the other trims the car was made in but for some reason I'll never understand my trim was excluded.... Plz fix this the LS trim needs all the same recalls. I have every one of the 4 issues and I've been all over the 2012 LS Traverse forum to see I'm far from alone here.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The car feels like it’s bouncing everywhere on any kind of surface and now there is a loud very loud rattling noise coming from underneath the car and the car starts shaking excessively if you try to accelerate
The contact owns a 2012 Chevrolet Traverse. The contact stated while driving 80 MPH, the vehicle stopped abruptly. The check engine, traction control, stability control, and air conditioner warning lights were illuminated. Additionally, while driving 75 MPH, the vehicle unintendedly decelerated. The contact was concerned about driving the vehicle. The vehicle was towed to an independent mechanic who determined the failure was due to the throttle body. The vehicle was repaired. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The throttle body was previously replaced, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 120,000.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
UNKNOWN, I first bought my Chevy Traverse Ltz in April of 2020, and about 2 weeks of driving it, I noticed that all(4)of my wheels/brakes instantly locked up while driving in traffic, almost causing a pile-up collision. The rotors and brakes releases alot of smoke as the wheels scrub and the suv doesn't move forward nor backward. I reported it to the car lot/dealership where i purchased it from and was told to take it to a certain auto shop. I arrived there, just to be told that he doesn't fix those type of problems. The dealership where i bought it from didn't look at it either. So, from that time til now in 2021, I have been dealing with the same exact problems being terrified with my children in the car, not knowing if/when the next time the wheels lock up for no reason, if it will be fatal for me and my children or other drivers. I've contacted GM about it, taken it to Chevy dealership a few times, even a couple of auto shops, and no one seems to know what the problem is. I recently had the transmission serviced to see if that was the issue and turns out, it wasn't. I don't know what to do, I am still financing it and the warranty only covers the transmission and engine, half the cost of the repair and the other half is my responsibility it states. I've been trying to prevent any fatal accidents best I can, sometimes by not driving it at all and having to ride with family members and friends. I was recently told by my warranty company that there is pretty much nothing they can do about it.
The contact owns a 2012 Chevrolet Traverse. The contact stated that while attempting to start the vehicle, the vehicle took a long time to start-up. While driving approximately 20-40 MPH, the vehicle would not accelerate then shifted into limp mode. The ABS, check engine, traction control, and service air bags warning lights were illuminated. The vehicle was taken to the dealer and diagnosed that the wheel bearings were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 99,655.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
1)The air conditioning unit line has caused a leak. It was determined this line needs to be replaced by an independent service center. This a/c line is located from under the front of the hood all the way to the rear of vehicle. This line constantly rubs and there is friction with other lines/hoses (power steering), and other components under the hood. No rubbing should occur. The rubbing and friction cause holes to form causing not only for it to leak out but also potentially leak on other components under the hood which could cause other issues such as breakdown of the vehicle or fire. It has affected us not only by not providing a/c under extreme heat, but also has caused hissing sounds and for white smoke vapors that has omitted from the vents inside the vehicle. It has also caused us to breathe in the vapors which are toxic. There was cold a/c felt through the vents and we were not aware of any issues until now (7/19/2024). This is a very costly repair, over $1500 and up for the average consumer to pay out. 2)Park assist & sound that are unable to hear & works intermittently. The radio display & speakers work intermittently. The park assist is connected to the speakers. When the speakers and radio/radio display do not work properly; it causes the park assist to not function correctly when backing up. This is a safety issue due to blind spots and areas one cannot see and depending on the park assist to aide them; something can get hit or run over. There is an issue with Engine fuse box wiring & terminals GM knows of. 3)Driver seat belt lap anchor pretentioner. Only special coverage adjustment which states dealers are to inspect & replace. They failed to send out the notice to me. I was told I have to pay the dealership a diagnostic fee to inspect it then fix from there. I shouldn’t have to pay the fee to have it replaced like it states in the documents. Nor worry about safety of seatbelt & components going to fail to protect in the event of a crash.
I got in the car to put the seatbelt on and it just snapped at the floor, the lap belt cable which runs down to the left of the drivers seat. That braided cable just snapped. Shoulder harness still works, but no lap belt.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
LIFTGATE MAKES A LOUD CLUNKING NOISE THEN FALLS DOWN VERY QUICKLY WITH ALOT OF FORCE.
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO OPEN WIDE AND WOULD NOT REMAIN OPEN. THE CONTACT HAD TO MANUALLY OPEN THE LIFTGATE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-4878296804. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *DT*JB
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
The car feels like it’s bouncing everywhere on any kind of surface and now there is a loud very loud rattling noise coming from underneath the car and the car starts shaking excessively if you try to accelerate
crus traction control problem raking pinion. problems
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
In an accident yesterday where the car was rear ended on the back passenger side while on the highway. The drivers seat reclined back during the crash. Pictures to be attached
AFTER REPLACING EVERY CODE THROWN AT ME ON MY 2012 TRAVERSE, IT CONTINUES TO SIT IN MY DRIVEWAY UN-WORKING. LAST TIME I HAD IT "REPAIRED", WHILE DRIVING HOME FROM THE MECHANIC, THE CHECK ENGINE LIGHT CAME ON, THE VEHICLE STARTED LOSING POWER WITH LIGHTS VISIBLY DIMMING. I PULLED OFF THE FREEWAY AND PULLED OVER AND CHECKED THE BATTERY CABLES. IT WAS WORKING FINE. I GET BACK IN THE VEHICLE TO DRIVE THE REST OF THE WAY HOME AND THE TRACTION CONTROL STARTED TOGGLING ON AND OFF AND A CHECK AIR BACK MESSAGE CAME UP. JUST THEN I STARTED FEELING LIKE I WAS BEING SHOCKED BY MY DRIVER SEAT!!! SINCE THE DEALERSHIP OR PRIVATEECHAMICS CAN NOT FIGURE OUT WHAT IS WRONG WITH IT, I HAD A FRIEND GET ME ALL THE INFORMATION ON THIS VEHICLE. THERE IS ZERO RECALLS ON MY VEHICLE BUT I FOUND A RECALL FOR THE WIRE HARNESS UNDER THE DRIVER AND PASSENGER SEATS AND ALSO UNDER THE DASH, CALLING TO REPLACE AND SPLICE THOSE WIRES. MY VEHICLE HAS THE YELLOW HARNESS THAT WAS RECALLED BUY THE DEALERSHIP SAYS MY VIN IS NOT INCLUDED. IT'S BEEN 2 YEARSSINCE ALL THIS HAS BEGUN AND THAT I HAVE BEEN WITHOUT A RELIABLE VEHICLE. (MY EX WHO CO-SIGNED BUT DID NOY PAY FOR IT, REFUSES TO SIGN THE TITLE OVER). JUST SAVE YOURSELF THE HEADACHE AND BUY NON GM. YOU WOULD THINK THEY WOULD BE WILLING TO FIX SOMETHING THAT IS SO UNSAFE TO IT'S CUSTOMERS. ELECTRICAL FAULTS, ENGINE FAULTS CAUSING FAILURE WHILE DRIVING FULL SPEED (WITH MY DAUGHTER IN THE VEHICLE), AND FUEL PRESSURE ISSUES LEAVING ME STRANDED ON MULTIPLE OCCASIONS WHICH EVEN HELPED LEAD TO A JOB LOSS. THIS VEHICLE HAS PUT OUR SAFETY AND LIVELIHOOD IN JEOPARDY ONE TOO MANY TIMES.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TAKATA RECALL DRIVING DOWN THE ROAD AND TRACTION CONTROL OFF, STABILITRAK SERVICE, AND ABS LIGHT CAME ON. ENGINE LIGHT ALSO. SICK IN TIRED OF THROWING MONEY INTO THIS TRAVERSE. I LOVE THE SUV BUT I CAN'T AFFORD ALL OF THIS MECHANICAL ISSUES.
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. ON THREE SEPARATE OCCASIONS, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED. THE VEHICLE LOST POWER STEERING ABILITY, BUT WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD. IN ADDITION, ON TWO OCCASIONS, THE VEHICLE WAS RESTARTED AND ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO YARK CHEVROLET (LOCATED AT 9830 WATERVILLE SWANTON RD, WHITEHOUSE, OH 43571, (419) 877-7658) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE CONTACT ALSO STATED THAT THE FAILURES RECURRED A THIRD TIME WHILE DRIVING 70 MPH. IN ADDITION, THE ENGINE FAILED AND THE STEERING SEIZED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD, BUT FAILED TO RESTART. THE VEHICLE WAS TOWED BACK TO YARK CHEVROLET WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
FLASHING ENGINE LIGHT, STABILITRACK LIGHT, TRACTION CONTROL LIGHT, ALL OF THE DIFFERENT CODES FLASHING, THEN AIR CONDITIONER BLOWS HOT, VEHICLE WON'T GO FORWARD, IT JUST STOPS RIGHT THERE,AND THERE IS NOTHING YOU CAN DO. IT GENERALLY HAPPENS WHEN YOU'RE DRIVING ON CITY STREETS STOPPING OR STARTING.
NO WIPERS NO HEADLIGHTS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 109S. THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE SUDDENLY DEFLATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES HAD CRACKS AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 44,661.
I DID NOT HAVE A ACCIDENT BUT I AM SENDING THIS WITH A CONCERN ABOUT WHAT MIGHT HAPPEN BECAUSE OF AN INCIDENT. CHEVROLET TRAVERSE DOES NOT COME WITH A SPARE, (TEMPORARY OR FULL SIZE) OR JACK. IT ALSO DOES NOT HAVE A PLACE TO PUT A SPARE TIRE. I HAD A FLAT TIRE THAT COULD NOT BE REPAIRED AND ALL THAT CAME WITH THE VEHICLE IS A CAN OF SEALANT AND AIR TANK. NOW I WILL HAVE TO BUY A SPARE AND PUT IT IN BACK OF MY VEHICLE AND THIS WILL BE A HUGE SAFETY ISSUE. I BOUGHT THIS TRAVERSE FOR THE 3RD ROW SEATING BUT WILL NOT BE ABLE TO USE IT BECAUSE I HAVE NO OTHER PLACE DESIGNATED TO PUT A SPARE OTHER THAN JUST PLACE IN THE BACK SECTION. I HAVE 4 SMALL GRANDCHILDREN AND IN CASE OF AN ACCIDENT THE TIRE WILL BE A MAJOR CONCERN BUT WE LIVE IN AN AREA WHERE SOMETIMES PHONE/ONSTAR DOES NOT WORK SO WE HAVE TO HAVE SPARE TIRES. EVERYONE THAT I HAVE TOLD ABOUT THIS IS SHOCKED THAT IT THESE VEHICLES DOES NOT COME WITH AT LEAST A " TEMPORARY TIRE". I HAVE CONTACTED CHEVROLET AND THEY WANT TO CHARGE $700 FOR THE CABLE, TIRE, JACK TO BE ADDED TO VEHICLE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .