RoadVitals

2012 Chevrolet Traverse Powertrain (other) Problems

Owner-reported complaints naming the powertrain system, filed with NHTSA

Data refreshed

Powertrain (other) reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
46
Latest Nov 24, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 354 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2012 Chevrolet Traverse submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 46 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming powertrain

The 25 most recent of 46, in the owner's own words

ElectricalFuel systemPowertrain (other)
Filed Nov 24, 2024

When driving the vehicle it will lose power and flash service stabilitrack and low engine mode enabled without warning. This has happened many times since 2016. When the conditions cannot be replicated gm/chevrolet has not been concerned but to refer to dealership. The dealership replaced ECM due to warranty conditions. Issue with emissions and electrical modules continued to cause intermittent power loss. Corrosion was found in the internal fuse box due to poor sun roof drainage emptying into glovebox and onto internal fuse box. GM and Chevrolet describes this as a known issue but insists my VIN is not affected. The issues continued to persist leading to frequent battery replacement that was ultimately due to contamination of electrical components. Fuel system parts were all assumed faulty only to find it was ultimately the fuel control module, another electronic component listed faulty but GM/ Chevrolet assumes my VIN is not affected. This car was purchased to be a family vehicle, but had proven to be an unreliable death trap. The first incident that caused concern was 2/14/2017 on the highway with speeds up to 70mph. Thankfully, that day was full of heavy traffic that did not allow drivers to reach high speeds. If I had been going that fast when the engine lost power I can only imagine what that would have meant for me and my family. I know I am not the only owner of a Chevrolet traverse with these concerning issues. I find it irresponsible for GM/Chevrolet/Buick to mass produce vehicles with these issues and fail to acknowledge the hazard they represent. Knowing they have produced a lemon that cost the sticker price, repair cost, and potentially human lives and failing to remedy the issue astounds me. I urge you to please investigate this concern.

NHTSA ID
11627098
Incident
Feb 14, 2017
Driver assistanceEnginePowertrain (other)
Filed Sep 13, 2024

The air conditioning stopped working after working amazing, Traction Control Disabled light keeps coming on, The RPM's would rev up seems like it gets stuck then drops to normal. stabilitrak messages with the ABS warning light lit up, Power steering (or power control) goes limp (at the worse times pulling out in traffic) It’s on issue after the other. Once I get one fixed another goes, then we’re back to the first one that was replaced that is now not working again. I still have a car payment so I’m without my car more than I’m driving it. I have to save up to get it fixed, and I won’t drive it until I know for sure it’s good. I was almost killed way to many times in it so to all the issues that GM knows about.

NHTSA ID
11614537
Incident
Sep 1, 2020
ElectricalEnginePowertrain (other)
Filed Jun 22, 2024

Traveling at 70 MPH on a highway Traction control/stabilitrac and engine turn on and acceleration stopped, car wont accelerate causing to cars behind me to start swirling around due to my car lost of acceleration, then pulled over to the shoulder thankfully with no accidents, then turn off car and turn on again and car worked normally for about 100 miles and it did it again.

NHTSA ID
11595918
Incident
Apr 4, 2024
AirbagsElectricalPowertrain (other)
Filed May 15, 2022

First I already had to rebuild the transmission which is showing the beginning signs of failing again. Then around the same time I started having another issue that I find a lot scarier as the driver. It started giving me severely Reduced engine power, traction control off and stabilitrak messages with the ABS warning light lit up like a Christmas tree. This is by far the most dangerous of any issue I've ever experienced with all of my vehicles I've ever owned. It starts with a huge jump I cant stop or control to a car behind me it seems like I'm really getting on it and speeding up. But in a split second too quick for any human to process what is happening it just drops out big time. It then wont go above roughly 30 mph and the engine is revving very high to even get it to that. All the while it is heavily shuddering and jumping back and forth at a very fast rate and it does this with a high force to it. I have no control over it either. Before I could hit traction control off and it would all stop. However today it did this again for the first time in a long time and man was it 20 times worse than anything I had ever seen before. By the time I decided to turn back and go home (which I wasn't any further than a half mile into my drive to begin with) I made it maybe another quarter block and that is when the bottom fell out. It stopped moving at all at that point. Nothing we did to correct it that had totally controlled it in the past would help for the first time. In the end my husband hooked an o2 sensor to it and reset the codes and now it's back to driving beautifully. The reason I feel this needs recalled is it's a huge danger to myself and anyone else around me. When this starts you have no prior warning what so ever and then bam your all the sudden in a car that is jumping back and forth and its visible to other drivers then its starting like it's going to really go but it malfunctions so fast no one behind you would have time to react to such a sudden drop.

NHTSA ID
11464738
Incident
May 15, 2022
EnginePowertrain (other)
Filed Jan 23, 2022

2012 chevy traverse. Feb 20 2020. Milage 127691 My valve cover gaskets failed causing the cabin to fill with smoke. Sept 11 2020 right front axel seal failed causing ptu to lose all the transfer case fluid and bearings. Transfer case replaced. Feb 22 2021 milage 141464 transmission slipping had new one installed. Jan 5 2022 milage 153350 had timing chains replaced. Check engine light came on. Back on june 29 2012 Chevrolet issued a bulletin No. 11340B special coverage adjustment timing chain wear. It is for 2007-2009 traverse acadia outlook enclave equipped with the same 3.6L Engine as my 2012 and other years. they extended warranty coverage for 10 years 120k miles. seeing this problem existed in 07-09 models this should be looked at and to include other years as well. I am a member of 2 facebook traverse groups and there are a lot of others with the same issue. The owners manual says to change engine oil every 5000 miles I have done that. Please look into adding additional years to this recall. Timing chains should not fail stretch or need replacing as much as I have seen others needing to. A vehicle should go well over 200k miles before needing replacing.

NHTSA ID
11448536
Incident
Jan 5, 2022
BrakesElectricalPowertrain (other)
Filed Nov 10, 2021

UNKNOWN, I first bought my Chevy Traverse Ltz in April of 2020, and about 2 weeks of driving it, I noticed that all(4)of my wheels/brakes instantly locked up while driving in traffic, almost causing a pile-up collision. The rotors and brakes releases alot of smoke as the wheels scrub and the suv doesn't move forward nor backward. I reported it to the car lot/dealership where i purchased it from and was told to take it to a certain auto shop. I arrived there, just to be told that he doesn't fix those type of problems. The dealership where i bought it from didn't look at it either. So, from that time til now in 2021, I have been dealing with the same exact problems being terrified with my children in the car, not knowing if/when the next time the wheels lock up for no reason, if it will be fatal for me and my children or other drivers. I've contacted GM about it, taken it to Chevy dealership a few times, even a couple of auto shops, and no one seems to know what the problem is. I recently had the transmission serviced to see if that was the issue and turns out, it wasn't. I don't know what to do, I am still financing it and the warranty only covers the transmission and engine, half the cost of the repair and the other half is my responsibility it states. I've been trying to prevent any fatal accidents best I can, sometimes by not driving it at all and having to ride with family members and friends. I was recently told by my warranty company that there is pretty much nothing they can do about it.

NHTSA ID
11440011
Incident
May 13, 2020
ElectricalEnginePowertrain (other)
Filed Apr 4, 2021

THE TRACTION CONTROL GOES ON AND OFF. STABILITY TRAK ERROR MESSAGE. ENGINE POWER REDUCED. THE CAR WOULD NOT ACCELLERATE WHICH COULDVE RESULTED IN AN ACCIDENT. THIS IS THE 4TH TIME THIS HAS HAPPENED SINCE JANUARY 23, 2021. THIS ISSUE ON THE TRUCK NEEDS TO BE RECALLED AND RESOLVED.

NHTSA ID
11406348
Incident
Apr 4, 2021
Mileage
133,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Mar 8, 2021

WHILE DRIVING THE VEHICLE WILL SHUDDER AND LOSE POWER, OCCASIONALLY THE VEHICLE WILL STALL ALMOST LIKE IT IS ATTEMPTING TO GRAB GEARS WHILE DOWN SHIFTING AND IT WILL CAUSE THE WHOLE VEHICLE TO SHAKE, IT HAS HAPPENED SO HARD I HAVE HAD TO EXIT THE INTERSTATE FOR WORRY OF MINE AND MY PASSENGERS SAFETY. THE VEHICLE UPON ENTERING WILL SLAM INTO GEAR AND WHEN DRIVING IN RURAL AREAS THE TRANSMISSION EVEN FEELS LIKE IT IS SLIPPING AND THE CAR WILL JERK BACK AND FOURTH UNTIL IT GRABS A HIGHER GEAR. I PURCHASED THE VEHICLE IN 2018 WITH JUST OVER 100,000 MILES AND EVEN NOW THE VEHICLE IS ONLY SITTING AT ROUGHLY 132,000 MILES AND HAS HAS REGULAR SERVICES TO MAINTAIN THE VEHICLE. UPON FURTHER INVESTIGATION, THE TRAVERSE HAS SEVERAL COMPLAINTS OF THIS SAME ISSUE INCLUDING OLDER AND NEWER VEHICLES, AND MOST HAVE RESULTED IN TORQUE CONVERTER/TRANSMISSION REPLACEMENT. THE VEHICLE HAS STALLED COMPLETELY IN THE MIDDLE OF INTERSECTIONS WHILE ATTEMPTING TO DOWNSHIFT FOR TAKE OFF AND HAS ALSO DONE SO WHILE ATTEMPTING TO MERGE ONTO THE INTERSTATE. THE ISSUE WAS ORIGINALLY NOTICED TOWARDS THE END OF 2019- TO EARLY 2020 AND HAS PROCEEDED TO GET SO BAD WE NO LONGER TRUST THE INTEGRITY OF THE VEHICLE FOR FAMILY TRIPS OR EVEN TO ROUTINE DOCTOR APPOINTMENTS FOR FEAR OF THE VEHICLE STALLING IN HEAVY TRAFFIC.

NHTSA ID
11399730
Incident
Nov 1, 2019
Mileage
110,000 mi
EnginePowertrain (other)Steering
Filed Feb 9, 2021

KNOCKING ENGINE, RUNNING LIKE A OLD TRACTOR. ENGINE STALLED!! HAD TO REPLACE MOTOR. NO POWER FOUND TRANNY WENT BAD ON THE MIDDLE OF BUSY INTERSECTION. HAD TO REPLACE TRANNY. NOW POWER STEERING PUMP WENT COULDN'T TURN THE WHEELS ON THE HIGHWAY. HAD TO REPLACE. ALL REPAIRS PAID OUT OF MY POCKET. WHERES THE RECALLS?? SO MANY PEOPLE WITH THIS SAME YEAR VEHICLE SAME PROBLEMS. ALL OF THESE HAVE COSTED ME SEVERAL THOUSANDS OF DOLLARS OUT OF MY POCKET. ALSO HAD TO PAY DEALERSHIP FOR THE BRAKES THAT WERE BAD. 2013, 2016, 2017, 2018, 2019 & 2020 ALL THE YEARS HAPPENED. WIPERS WERE THE 1ST TO FALL OFF GOT REPLACED.

NHTSA ID
11395440
Incident
Apr 15, 2016
Mileage
80,000 mi
Driver assistanceEnginePowertrain (other)
Filed Nov 4, 2020

P0019, P0018 STABILITY TRACK ISSUES AND REDUCE ENGIN POWER AND I WAS DRIVING WHEN HAPPEN AND THE AIR BAG LIGHT WON'T GO OFF

NHTSA ID
11373006
Incident
Nov 4, 2020
Mileage
164,160 mi
EnginePowertrain (other)
Filed Sep 3, 2020

THE VEHICLE AT 125,000 THE CHECK ENGINE LIGHT TURNED ON AND THERE IS A PROBLEM WITH THE TIMING CHAIN STRETCHING. IT IS THE CRANK SHAFT/CAM SHAFT. IT IS OVER A $2,000.00 REPAIR AND THE MECHANIC SAID THIS IS A COMMON PROBLEM WITH CHEVY TRAVERSE'S.

NHTSA ID
11353096
Incident
Mar 2, 2020
Mileage
125,000 mi
EnginePowertrain (other)
Filed Mar 3, 2020

MY VEHICLE HAS 99,000 MILES ON IT AND IS OUTSIDE OF THE 5 YEAR WARRANTY PERIOD. MY TIMING CHAIN AND ACTUATORS ARE BEING REPLACED. I HAVE READ THAT THIS IS AN ON GOING ISSUE WITH MY SPECIFIC MOTOR. I HAVE ALWAYS HAD THE OIL CHANGED AT THE DEALERSHIP IN THE TIME AND MILEAGE THAT IS RECOMMENDED. THE TIMING CHAIN PROBLEM CAUSED MY VEHICLE TO NOT DRIVE CORRECTLY AND BOG DOWN AND NOT GET POWER WHEN APPLYING THE GAS. WHEN DRIVING HOME ON THE HIGHWAY I APPLIED THE GAS AND THE TRAVERSE SPUTTERED AND WOULD NOT GET UP TO SPEED TO KEEP UP WITH TRAFFIC.

NHTSA ID
11315774
Incident
Feb 7, 2020
Mileage
99,000 mi
Powertrain (other)
Filed Feb 10, 2020

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THE WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE STALL LASTED FOR A FEW SECONDS BEFORE THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE STALL WAS DUE TO AN ELECTRICAL ISSUE. THE CONTACT THEN TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHO INFORMED HIM THAT HIS VEHICLE HAD A DEFECTIVE BATTERY. THE CONTACT REPLACED THE BATTERY HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT NOTIFIED A DEALER NOR THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.

NHTSA ID
11308167
Incident
Jan 27, 2020
Mileage
139,000 mi
EnginePowertrain (other)
Filed Jan 31, 2020

THE TIMING CHAIN NEEDS TO BE REPLACED AND IS A KNOWN PROBLEM WITH CHEVROLET EVEN THOUGH THEY HAVE NOT DONE A RECALL. EATS OIL, TICKS AND MY CHECK ENGINE LIGHT IS ON. MY MECHANIC LOOKED AT IT AND SAID IT WAS THE TIMING CHAIN. I DON'T HAVE 3K TO FIX MY CAR.

NHTSA ID
11306405
Incident
Jan 31, 2020
Driver assistancePowertrain (other)
Filed Jan 27, 2020

WAS BRINGING MY CHILDREN HOME FROM SCHOOL AND ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON, REDUCED MY SPEED AND I COULDN'T KEEP UP WITH TRAFFIC SO QUICKLY GOT OFF THE ROAD. LOOKED AT THE DASH AND SAW IT SAID ENGINE POWER REDUCED. TURNED OFF THE CAR FEW SECONDS AND I WAS ABLE TO DRIVE HOME LUCKILY I WASN'T TO FAR.

NHTSA ID
11302401
Incident
Jan 24, 2020
Mileage
104,939 mi
EnginePowertrain (other)
Filed Jan 9, 2020

WHINING AND WINDING SOUND ON ACCELERATION AT ALL SPEEDS..RUMBLING NOISE FROM ENGINE. STRUT LEAKING AND FRONT SUSPENSION ISSUES. THIS TURNED OUT TO BE TRANSMISSION AND TORQUE CONVERTER. ALONG WITH PTO PINION SEAL, CRANKSHAFT SEAL, WATER PUMP, HARMONIC BALANCER, STRUTS, SWAY BAR LINKS, AND DRIVE BELT.

NHTSA ID
11298295
Incident
Dec 15, 2019
Mileage
94,610 mi
BrakesPowertrain (other)Suspension
Filed Nov 11, 2019

THE BRAKES HAVE NEVER BEEN FIXED EVEN THOUGH THEY SAID (THERE TIMES) THAT THEY HAVE BEEN REPLACED. THERE IS A LEAK IN THE SUSPENSION, STRUTS, CV/U JOINTS, OIL LEAKS, AND POSSIBLY THE COOLANT. THE ALIGNMENT IS OFF EVEN THOUGH THE DEALERSHIP STATED THEY FIX THE ALIGNMENT, BUT THEY CAN'T IF THERE'S A LEAK THEY WOULDN'T BE ABLE TO PROPERLY FIX IT. THE CHECK ENGINE LIGHT HAS NEVER GONE OFF EVEN THOUGH THEY SAID THEY FIXED IT BUT SAID THEY COULD NOT REPLICATE THE ISSUE. EVEN THOUGH EVERYTHING WAS SUPPOSED TO BE COVERED UNDER WARRANTY THEY NO LONGER RETURN OUR CALLS EVEN WHEN WE GO DOWN THERE, THEY'RE NOT AVAILABLE TO TALK TO US ABOUT THE WARRANTY. IT WAS NEVER DISCLOSED TO US THAT THIS WAS A PREVIOUS RENTAL VEHICLE. NOW THE BRAKES MAKE SOUNDS WHILE WE DRIVE AND WHILE PRESSING DOWN THE WHOLE VEHICLE SHAKES.

NHTSA ID
11279402
Incident
Jul 23, 2019
Driver assistancePowertrain (other)
Filed Oct 22, 2019

FOR NO REASON THE SERVICE STABILTRAK LIGHT COMES ON. THE GAGES START GOING ON THEIR OWN. THE VEHICLE GOES INTO LIMP MODE WHILE DRIVING. IT HAS HAPPENED ON HIGHWAYS, CITY ROADS. I HAVE TAKEN IT TO A DEALERSHIP "WHO SAID I CANT MAKE IT RECIPROCATE SO I JUST REPROGRAMMED THE TCM, AND IF THAT DOESNT WORK I WILL RECOMMEND ANEW TCM." IN SHORT THEY HAVE NO IDEA. I HAVE TAKEN IT TO AN INDEPENDENT MECHANIC WHO WAS ABLE TO TROUBLE SHOOT IT BACK TO THE FUEL CONTROL SYSTEM MODULE VS COMM MODULE. HOWEVER. I THINK THERE IS MORE TO IT THAN THAT. CHEVY NEEDS TO FIX THIS ISSUE IT'S A VERY COMMON ISSUE ON TRAVERSE FORUMS. NHSTA PLEASE DO SOMETHING ABOUT THIS ISSUE SOMEONE IS GOING TO DIE.

NHTSA ID
11270316
Incident
Sep 7, 2019
Mileage
74,000 mi
EnginePowertrain (other)Visibility
Filed Aug 26, 2019

THE ENGINE STARTED RUNNING LIKE A OLD, OLD TRACTOR. I WAS TOLD THE MOTOR KEEPS LOSING OIL PRESSURE KNOWN THAT TYPE ENGINE HAS PROBLEMS BUT YET NO RECALL. I SPENT THOUSANDS OF DOLLARS TO PAY FOR A NEW MOTOR AND INSTALLATION ON THIS. JUST GOT THAT FIXED AND NOW THE TRANSMISSION WENT ANOTHER EXPENSE ON MY PART. WHAT NEXT!! THIS CAR IS A LEMON LAW PROBLEM!! WHAT CAN I DO ABOUT IT? PLEASE HELP!! WHERES THE RECALLS?? THIS 2012 TRAVERSE IS SCARY TO DRIVE NOT KNOWN WHATS NEXT GOING TO HAPPEN ON THE ROAD. CANT GO ANYWHERE THAT INVOLVES DISTANCE.. I WAS STALLED IN THE INTERSECTIONS IN TOWN ON A BUSY STREET WITH LITTLE CHILDREN AND AN ELDERLY LADY.

NHTSA ID
11246369
Incident
May 28, 2018
Driver assistancePowertrain (other)
Filed Jul 13, 2019

WITHOUT ANY WARNING GOT THE FOLLOWING MESSAGES: TRACTION CONTROL OFF, SERVICE STABILITY TRAK,SERVICE TRACTION CONTROL, ENGINE POWER IS REDUCED. THEN THE CHECK ENGINE LIGHT WENT ON AND I WAS TOLD IT WAS THE CAMSHAFT CORRELATION. I'VE LOOKED ON LINE AND HAVE NOTICED MANY TRAVERSE OWNERS ARE HAVING THIS PROBLEM WHERE THE CAR SLOWS DOWN TO A HALT IN THE MIDDLE OF THE ROAD OR REFUSES TO GO FASTER THAN 25 MILES PER HOUR. WE PURCHASED THIS VEHICLE AS A CERTIFIED PRE-OWNED 4 YEARS AGO AND IT DOES'NT EVEN HAVE 100,000 MILES ON IT. I WAS ON THE ROAD WHEN THE MESSAGES CAME ON AND I HAD TO QUICKLY PULL IN TO A GAS STATION BECAUSE I WAS DRIVING ON A 55 MILE AN HOUR ROAD AND THE CAR QUICKLY SLOWED DOWN TO AROUND 25MPH.

NHTSA ID
11231642
Incident
Jun 1, 2019
Mileage
96,000 mi
Powertrain (other)
Filed Jul 10, 2019

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHEN THE GEAR WAS SHIFTED INTO REVERSE, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID
11230692
Incident
Jun 10, 2019
Mileage
100,000 mi
Driver assistanceEnginePowertrain (other)
Filed Jun 24, 2019

I WAS DRIVING WITH MY CHILDREN WHILE EXITING A HIGHWAY OFF-RAMP, AND OUR CHEVY TRAVERSE SUDDENLY MALFUNCTIONED AND I TEMPORARILY LOST POWER STEERING/CONTROL OF THE CAR, HAD NO ACCELERATION, AND ALL INSTRUMENTS WENT WONKY (TURNING ON/OFF, GOING BACK AND FORTH). I WAS FORCED TO PULL OFF THE HIGHWAY OFF-RAMP ONTO A DANGEROUSLY NARROW SHOULDER WITH MINIMAL ROOM, AND HAD TO COAST THE CAR TO THE END OF THE OFF-RAMP-- AND THEN WAS STUCK AT THE OFF RAMP AT A RED LIGHT IN RUSH-HOUR TRAFFIC. AFTER TOWING THE VEHICLE TO THE DEALERSHIP, WE REPLACED THE BATTERY AT THE SUGGESTION OF OUR LOCAL CHEVY DEALERSHIP. THEN ABOUT 4 MONTHS LATER, THE PROBLEM HAS HAPPENED AGAIN AS I WAS EXITING OUR DRIVEWAY ON MY WAY TO WORK. WE HAD IT TOWED TO OUR LOCAL CHEVY DEALERSHIP, AND AFTER 4 DAYS OF RUNNING DIAGNOSTICS AND TEST DRIVING IT, THEY FINALLY CONCLUDED IT WAS A FAULTY TRANSMISSION MODULE. WE NOW HAVE TO PAY $ 1,700.00 OUT OF POCKET TO REPAIR THE CAR, AS WERE ONE YEAR OVER THE 5 YEAR WARRANTY (BUT ONLY 55K MILES ON THE CAR). AT THE TIME THIS HAPPENED, OUR TRAVERSE ONLY HAD APPROX. 57K MILES ON IT.

NHTSA ID
11222324
Incident
Sep 26, 2018
Mileage
55,000 mi
EnginePowertrain (other)
Filed Feb 27, 2019

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ABRUPTLY DECELERATED TO 20 MPH. ALSO, THE TRACTION CONTROL AND REDUCE POWER CHECK ENGINE INDICATORS ILLUMINATED. THE FAILURES WERE EXPERIENCED NUMEROUS TIMES. WHEN THE VEHICLE WAS RESTARTED, IT REGAINED NORMAL ACCELERATION; HOWEVER, THE FAILURE RECURRED MORE FREQUENTLY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE ACCELERATOR PEDAL AND THE ACCELERATOR SENSOR. THE REPAIRS DID NOT CORRECT THE FAILURE AND THE VEHICLE CONTINUED TO LOSE ACCELERATION. THE SPEED WOULD NOT EXCEED 20 MPH. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO DIAGNOSED THAT THE CRANK POSITION SENSOR FAILED AND THE ENGINE TIMING CHAIN STRETCHED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE WARRANTED REPAIR FOR THE TIMING CHAIN REPLACEMENT, WHICH ENDED IN 2017. THE MANUFACTURER PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,300. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
11182747
Incident
Nov 29, 2018
Mileage
49,300 mi
Powertrain (other)
Filed Jan 7, 2019

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KNOEPFLER CHEVROLET (100 JACKSON ST, SIOUX CITY, IA 51101, (866) 520-9856) WHERE THE CONTACT WAS INFORMED THAT THE 35R PLATE FRACTURED. AS A RESULT, THE CONTACT WAS INFORMED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,500. *TT CONSUMER STATED VEHICLE WAS FIXED.*JB

NHTSA ID
11164996
Incident
Jan 7, 2019
Mileage
75,500 mi
Driver assistanceFuel systemPowertrain (other)
Filed Oct 27, 2018

MY FUEL LIGHT CAME ON SO I WENT TO THE NEAREST STATION TO FILL UP. I ALWAYS TURN MY CAR OFF WHILE PUMPING. WHEN I WENT TO START THE CAR AFTERWARDS, IT ACTED LIKE IT DIDN'T WANT TO START. I PROCEEDED TO LEAVE THE STATION. AS I GOT ON THE ROAD MY LIGHTS STARTED COMING ON WARNING ME THAT THE TRACTION CONTROL IS OFF, THAT THE STABILITY SOMETHING NEEDS SERVICED, THEN SOMETHING ABOUT POWER REDUCED. I QUICKLY WENT FROM 45 MPH TO LESS THAN 20 ON A FLAT ROAD. SCARED ME BC I HAD MY FAMILY IN MY CAR AND ON A ONE LANE ROAD TRYING TO GET TO THE SIDE SO OTHERS COULD PASS ME.

NHTSA ID
11143421
Incident
Oct 27, 2018
Mileage
156,000 mi

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