Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Nov 30, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 313 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2015 Chevrolet Traverse submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structureElectrical
Filed Nov 30, 2023
wHEN IT RAIN, WATER IS GETTING INTO MY CAR FROM SOMEWHERE. IT HAS KNOCKED OUT MY DASHBOARD AND MY RADIO NO LONGER WORKS.THE WATER GETS IN TO THE FRONT PART OF THE CAR AND END UP IN MY FRONT MIDDLE CONSOLE. NO BODY CAN TELL WHERE THE LEAK IS COMING FROM NOR EXPLAIN HOW IT GET IN THE MIDDLE OF THE CUP HOLDER AND FLOODING MY FLOOR AND SEAT. NOTHING IS SHOWING ON MY DASHBOARD OR THE MILES DISPLAYED. I NEED HELP TO STOP THIS DEFECT.
NHTSA ID
11557684
Incident
Feb 1, 2023
AirbagsBody & structure
Filed Nov 4, 2021
Air bag on right side is off, Vehicle front dash has the air bag needs to be serviced. this started as of the 1st month of purchased, took to dealership and they could not duplicated the problem. The air bag would go off and off from time to time, but by the time I had my appointment at the dealership it would go back on. Now I am out of warranty and the light is always red that the air bag on the right side is off. I noticed that when we would close the back of the vehicle after placing groceries the light would go off and when closing again it would go off. Now it is always on indicating that the right air bag is not on.
NHTSA ID
11439382
Incident
Nov 4, 2021
AirbagsBody & structure
Filed Jul 13, 2019
Crash reported2 injuries reported
CAR WRECK DAMAGE IMPACT BY OTHER DRIVER HIT HEAD FRONT OF VEHICLE, CAUSED DRIVERS AND PASSENGER SIDE DOORS TO NOT OPEN, AIRBAGS DID NOT DEPLOY!
NHTSA ID
11231616
Incident
Jul 9, 2019
Mileage
75,000 mi
AirbagsBody & structureDriver assistance
Filed Jan 5, 2019
Crash reported
I WAS SLOWLY BACKING OUT OF MY GARAGE WHEN ALL OF A SUDDEN MY 2015 TRAVERSE ACCELERATED TO 40-50 MILES PER HOUR TO MY HORROR. I FELT LIKE I WAS IN THE INDY 500. THE CAR BACKED INTO A TREE IN MY FRONT YARD, THEN AT THE SAME HIGH SPEED LIFTED OFF THE GROUND AND RACED FORWARD AND CRASHED INTO 2 PARKED CARS IN MY BACK YARD. HAD THE 2 PARKED CARS NOT STOPPED ME MY NEIGHBORS FEEL I WOULD HAVE GONE INTO THE LAKE IN MY BACK YARD. MY AIR BAG DID NOT GO OFF, YET THE ONE IN THE EMPTY PARKED CAR DID GO OFF. ALL 3 VEHICLES WERE A TOTAL LOSS.
NHTSA ID
11165396
Incident
Dec 27, 2018
Mileage
55,000 mi
Body & structureDriver assistance
Filed Dec 30, 2018
Crash reported1 injury reported
I WAS BACKING OUT OF MY GARAGE WHEN ALL OF A SUDDEN THE CAR STARTED GOING ABOUT 50MPH AND HIT A TREE IN MY YARD, THEN THE FRONT END LIFTED OFF THE GROUND AND THE CAR RACED FORWARD AND CRASHED INTO MY FRIEND'S CAR. THEY BOTH HIT MY PICKUP TRUCK ALSO. ALL 3 VEHICLES ARE A TOTAL LOSS. FROM THE NEIGHBORS WHO OBSERVED THIS, IT'S A MIRACLE I WASN'T BADLY INJURED. ALSO I HAVE A TEAR IN MY ACHILLES TENDON ON RIGHT FOOT SO IN NO WAY COULD I HAVE MASHED ON ACCELERATOR
NHTSA ID
11164103
Incident
Dec 27, 2018
Mileage
55,000 mi
Body & structure
Filed Dec 10, 2018
1 injury reported
I OPENED MY POWER LIFT GATE USING MY KEY FAB. AFTER PUTTING ITEMS IN THE BACK, I PUSHED THE CLOSE BUTTON LOCATED ON THE LIFT GATE. I THOUGHT I HAD LEFT MY KEYS LAYING INSIDE WITH THE ITEMS I HAD JUST PLACED IN THE BACK OF THE VEHICLE. KNOWING THAT THE SENSORS WOULD READ THAT MY ARM WOULD BLOCK THE DOOR FROM CLOSING, I COULD RETRIEVE MY KEYS. AS IT CONTINUED TO CLOSE, I REALIZED THAT IT WAS NOT RECOGNIZING MY ARM. AS I TRIED TO PULL MY ARM AWAY FROM THE DOOR, IT CAUGHT MY THUMB AND CRUSHED IT. IT REMAINED CLOSED IN THE BACK HATCH UNTIL HELP ARRIVED TO OPEN IT WITH THE KEYS. I WENT TO MY DR AND RECEIVED XRAYS. I FRACTURED MY THUMB AND AM CURRENTLY RECEIVING PHYSICAL THERAPY TREATMENT. I AM CONSTANTLY IN PAIN. WHEN I CONTACTED GENERAL MOTORS, I WAS BRUSHED OFF.
NHTSA ID
11160539
Incident
Sep 23, 2018
Mileage
68,000 mi
Body & structureInterior & seatsSeat belts
Filed Jun 3, 2018
SEAT-BELTS: WHEN BUCKLE IT, THE HARD PART INJURES THE PASSENGER. DRIVER SEAT: PELLETS CAME OUT OF THE RAIL OF THE SEAT. DRIVER SEAT HEADREST: WHEN DRIVING, IF A PERSON HOLDS THE HEADREST AND PUSH IT, IT MOVES, MAKING THE DRIVER MOVE THE HEAD. THE HEADREST DO NOT HAVE A LOCK. ALL THESE ISSUES HAPPEN WHEN DRIVING IN THE STREET, HIGHWAY. THIS IS UNSAFE CONDITION FOR THE DRIVER AS WELL FOR THE PASSENGERS. I HOPE THIS ISSUES ARE RESOLVED BEFORE AN ACCIDENT OCCUR.
NHTSA ID
11099388
Incident
Jul 11, 2017
Body & structure
Filed Feb 14, 2018
THE LIFTGATE IS CLOSING AUTONOMOUSLY, WITHOUT ANY OF THE BUTTONS ON THE LIFTGATE, KEY FOB, OR CONSOLE BEING PUSHED. IT HAS DONE THIS SEVERAL TIMES NOW, STARTING THIS MORNING, FEB 14, 2018. TWICE IT ALMOST HIT SOMEONE ON THE HEAD WHEN PLACING ITEMS INTO OR REMOVING ITEMS FROM THE REAR STORAGE AREA. THE VEHICLE IS PARKED AND STATIONARY.
NHTSA ID
11072938
Incident
Feb 14, 2018
Mileage
39,000 mi
Body & structureElectricalEngine
Filed Jan 8, 2016
Fire reported
DROVE MY BRAND NEW 2015 CHEVY TRAVERSE TO WORK FOR 2.1 MILES, PARKED, WITHIN 15 MINS MY CAR CAUGHT ON FIRE. TOTALED. FIRE DEPT HAD TO PUT FIRE OUT. TYSONS CORNER, VA PARKED AT 8281 GREENSBORO DRIVE, TYSONS, VA 22102
NHTSA ID
10819005
Incident
Nov 16, 2015
Mileage
2 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own