Owner-reported complaints naming the steering system, filed with NHTSA
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Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2015 Chevrolet Traverse submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 27, in the owner's own words
While operating the vehicle, the steering column became detached, creating an immediate and severe safety hazard. Upon inspection, the column appeared to be improperly secured using hose clamps instead of proper manufacturer components.
The 2015 Chevy Traverse had a hard shifting transmission from the first day we purchased it. The Chevy Dealer said that it was a shifting software problem. That did not fix it. The hard shifting transmission caused an engine motor mount to break twice. (There was a safety recall on the motor mount) That engine motor mount caused the power steering fluid to leak out. I contacted the Chevy Dealer and they said contact General Motors. General Motors ignored the problems.
The contact owns a 2015 Chevrolet Traverse. The contact stated while driving at 5 MPH and turning into a parking spot, the steering wheel inadvertently lost power steering assist functionality. There was no warning light illuminated. The contact stated she was able to forcefully steer the steering wheel with the assistance of her son and the vehicle was parked. The dealer was notified of the failure and advised the contact that they would be able to diagnose the vehicle in the next 3 weeks. The contact also stated that she noticed that the steering wheel would regain power steering functionality while the accelerator pedal was depressed and would lose power steering functionality after releasing the accelerator pedal. The manufacturer was not made aware of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 115,000.
Power steering pump and high pressure hose gave out needing to be replaced. GM has manufactured a replacement pump that is superior to the original obviously noticing that it was not going to hold up.
CHEVY TRAVERSE 2015 WITH 72700 MILES HAS PROBLEMS WITH POWER STEERING PUMP ITS MAKING NOISES, AND FEELS HARD WHEN MANEUVERING, I WAS CHECKING RECALLS BUT, MY CAR ITS OUT OF IT BECAUSE IT IS FROM 11/2014 AND RECALL IS FROM 12/ 2014 JUST A COUE OF DAYS, BESIDES THAT THE A/C WAS FIXED BECAUSE DIDN'T WORKED FOR A WHILE MOSTLY IN THE BACK SEATS, I PAYED ONE THOUSAND DOLLARS TO GET IT FIXED.
VEHICLES POWER STEERING FAILS MAKING IT VERY DIFFICULT TO TURN THE VEHICLE. ALMOST BEEN IN THREE ACCIDENTS AND JUST BOUGHT THE CAR NOT EVEN A MONTH AGO, DUE TO THE POWER STEERING FAILING.
BESIDES MY AC GOING OUT 3X SINCE I GOT IT NOW MY POWER STEERING ISN'T WORKING. TRIED TO GET IT FIXED BUT NOTHING IS WORKING. HEARD FROM THE OTHER DEALERSHIPS THAT THE SAME PROBLEM IS HAPPENING TO THIS MODEL AND MAKE AND HAVE TO GET 6-8 PUMPS TO GET IT FIXED. THIS IS RIDICULOUS TO HAVE SO MANY PROBLEMS WITH A BRAND NEW CAR. IT IS MY FIRST NEW CAR AND I'VE HAD A LOT OF USED CARS AND NEVER HAD THIS PROBLEM
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER TAKING THE VEHICLE TO OURISMAN CHEVROLET LOCATED AT 4400 BRANCH AVENUE, MARLOW HEIGHTS, MD 20748, (301)423-4000) FOR BRAKE REPAIRS, THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE STEERING. THE DEALERSHIP STATED THAT THE STEERING SYSTEM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REACHED OUT TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
DRIVER SIDE REAR BRAKE PAD RETAINER DEFECTIVE. PART IS MADE SO THAT THE BRAKE PADS DO NOT MOVE SO THAT YOU GET SEVERE PAD WEAR, SAME AS IF YOU HAD A FROZEN CALIPER. DEALER DID NOTHING TO FIX IT. MY BROTHER HAD A 2016 AND THE OTHER SIDE DID THE SAME THING. I ALSO NOTICED MY FRIENDS 2019 BLAZER WITH THE SAME PROBLEM. CAN'T FIND ONE TO REPLACE IT SO I GROUND THE ENDS OF THE PADS SO THEY COULD MOVE FREELY. OTHER INDICATION IS SPONGY FEEL STOPPING THE CAR. I WOULDN'T BE WRITING THIS IF THE DEALER FIXED THE PROBLEM IN THE FIRST PLACE. BOB JOHNSON OF ROCHESTER IS THE PLACE. PROBLEM VEHICLE NOT STOPPING PROPERLY
THE POWER STEERING STOPS WORKING RANDOMLY. IT HAPPENS WHEN I'M AT A VERY LOW SPEED AND TRYING TO TURN INTO A PARKING SPACE FOR EXAMPLE. ONCE YOU GIVE THE VEHICLE GAS IT SOMETIMES COMES BACK.
I RECENTLY GOT THIS CAR FROM A LICENSED DEALERSHIP AND I HAVE HAD NOTHING BUT ISSUES. I THE CAR HAS BROKEN DOWN TWICE AND HAS BEEN IN THE SHOP 3 TIMES. 2 OF WHICH WERE FOR THE SAME ISSUE. WHILE DRIVING YOU EITHER FEEL A CONSTANT PULL THEN ITS ALMOST LIKE IT RELEASES AND THEN IT SPEEDS UP. THEN I HAVE A HARD TIME SLOWING IT DOWN. WHEN THE CAR BROKE DOWN THE TEMP GAUGE DROPPED ALL THE WAY DOWN, AC STOPPED WORKING AND WHEN I PULLED OVER AND STOPPED THE CAR IT WOULD START AGAIN. AFTER 30 MIN IT STARTED BUT IMMEDIATELY REV UP IN RPMS TO MAX AND WOULDN'T STOP TILL I TURNED THE VEHICLE OFF. THEY CAR HAS BEEN IN AS I WAS TOLD IT WAS FIXED BUT IT STILL REVS UP RPMS HARD AND LONG, WHEN IT SHIFTS IT JUMPS, WHILE DRIVING THE VEHICLE FEELS AS IF ITS LOOSING POWER ,THE BATTER LEVELS CONSTANTLY FLUCTUATE AND THE STEERING WHEEL FEELS LIKE ITS TRYING TO JUMP OUT OF MY HANDS. JOLTS ME LIKE I'VE HIT A POT HOLE BUT THERE IS NO POT HOLE. ELECTRICAL ISSUES AS FAR AS JUST BARLEY PUTTING THE KEY IN THE IGNITION AND THE LIGHTS DO SOME STUFF AND ALL THE DOORS LOCK, AND ITS SET TO LOCK WHEN UP TO SPEED. SOMETIMES WHEN STARTING THE CAR IT WILL HAVE A WEEK REV AND IT SOUNDED LIKE IT WOULD WHEN YOU GET A JUMP AND YOUR TRYING TO PUMP THE JUICES. THE DEALERSHIP SAID IT WAS FIXED BUT IT STILL FEELING LIKE ITS PULLING AND THEN SPEEDS UP. RPMS STILL JUMP UP HARD AND LONG. THIS IS DANGEROUS AND EVERYONE KEEPS TELLING ME ITS FIXED BUT IT IS NOT. THIS VEHICLE WAS MENTIONED TO BE A FAMILY CAR BUT I CANT TRUST ME OR MY FAMILY IS SAFE. IT WAS MADE 07/14 BUT HAS A 2015 VIN NUMBER. THIS CAR SHOULD OF BEEN PUT OUT OF SERVICE AND NEVER SOLD TO ANYONE. SINCE THE TRAVERS HAD SO MANY RECALLS IN 2014 WHICH BY THE WAY MATCH PERFECTLY AND MORE TO WHAT IS WRONG WITH THIS CAR.
12/23/19 WHILE DRIVING MY CAR IT BEGAN MAKING SLIGHT WHINE NOISES WHICH INCREASED DURING TURNING, TIRES SEEMED A BIT LOOSE WITH DRIVING, THEN WHEN PARKING IT WAS AS IF NO POWER STEERING AT ALL- CHECKED PS FLUID TINY BIT LOW, ADDED SMALL AMOUNT. 12/24/19 SAME PROBLEM STILL OCCURRING ONLY EXTREMELY MORE DIFFICULT TO TURN, 12/26/19 HAD CAR CHECKED BY MECHANIC OUR POWER STEERING PUMP HAS GONE OUT AT 81K MILES AND IN ALL PROBABILITY OUR RACK AND PINION, THIS IS A KNOWN ISSUE FOR TRAVERSES, THERE HAS BEEN A SPECIAL SERVICE COVERAGE EXTENSION ( HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10056459-3388.PDF) THRU 100K MIKES FOR TRAVERSES 2009-2011, THOUGH WHEN I SPOKE TO REPRESENTATIVE SHE SAID 2007 - 2011 YEARS, AND THE PARTS THAT NEED REPLACING ARE THE EXACT SAME PART NUMBERS THRU 2015 TRAVERSES. THE 'REASON' I WAS GIVEN IS BECAUSE 'IT IS FOR VEHICLES PRODUCED IN 'SPECIFIC- UNDISCLOSABLE LOCATIONS' WHICH ARE IN 'SPECIFIC YEARS AND VIN NUMBERS' AND YET THE PART IS THE EXACT SAME PART THAT IS BEING UTILIZED IN THE ENTIRE SPAN OF AT LEAST THE YEARS '2009-2015'. THIS IS A HUGE SAFETY CONCERN AS WELL SINCE IT CAUSES PROBLEMS WITH YOUR STEERING AS WELL AS TIRE FUNCTIONALITY. WHY ARE THE YEARS PAST 2011 BEING DISMISSED? I WAS INFORMED BY BOTH OUR LOCAL DEALERSHIP AND THE ONLINE CUSTOMER SERVICE FOR GM THAT OUR VIN IS NOT INCLUDED. THIS IS NOT AN ISOLATED EVENT. HOW CAN THIS SPECIAL COVERAGE BE EXTENDED TO COVER ADDITIONAL YEARS SINCE ALL OF THE PARTS REQUIRED TO BE REPLACED ARE EXACT ONES UTILIZED IN EACH YEAR? THANK YOU.
POWER STEERING PUMP AND RACK AND PINION NEED TO BE REPLACED. $1500. THIS SHOULD BE A RECALL AS MANY PEOPLE HAVE THIS COMPLAINT.
WE HAVE 2 ISSUES. 1ST WAS IN JULY 2019, OUR POWER STEERING PUMP WENT OUT WITH ON 60,000 MILES ON THE VEHICLE AND WE WERE TOLD THIS IS A COMMON PROBLEM WITH THE TRAVERSES. 2ND CONCERN IS IN SEPTEMBER 2019 OUR VEHICLE LOST ACCELERATION CAPABILITIES ON THE HIGHWAY AND THE DISPLAY SAID HAVE STABILITY CONTROL SERVICED. WE HAD TROUBLE MAKING IT HOME AND AFTER I TURNED THE ENGINE OFF FOR A FEW HOURS IT THEN RAN FINE. IT WAS LIKE A COMPUTER GLITCH ON THE HIGHWAY WHICH OCCURRED FOR NO APPARENT REASON AND WAS VERY UNSAFE. WE WERE DRIVING STRAIGHT 50 MPH ON A CLEAR NICE AFTERNOON AND SLOWED TO 25 WHEN IT HAPPENED AND IT WOULDN'T ACCELERATE PROPERLY.
I HEARD A WHINE NOISE WHEN TURNING TO THE RIGHT TOOK IT TO THE DEALER THEY SAID IT WAS HARD TO FIND BUT THE POWER STEERING HOSE WAS DEFECTIVE AND NEEDED TO BE REPLACED AT 47000 MILES. THE NOISE ACTUALLY STARTED AROUND 37000 MILES BUT THE DEALERSHIP SAID IT WAS JUST MY IMAGINATION THEY COULD NOT FIND THE PROBLEM. NOW I DO SOME RESEARCH AND FIND IT'S A KNOWN PROBLEM WITH TRAVERSES AND THE DEALER STILL ACTS LIKE THEY HAVE NEVER SEEN IT HAPPEN BEFORE. JUST NEED TO GET IT ON RECORD IN CASE THE POWER STEERING GOES OUT ALL TOGETHER LIKE SOME OTHERS HAVE. A KNOWN PROBLEM I WOULD SAY.
EXCESSIVE LEAKS IN POWER STEERING LINES. CAR IS 3 YRS/8 MONTHS WITH 65,000 MILES.
POWER STEERING PUMP - VEHICLE IS 4 YEARS OLD AND HAS ONLY 42,000+ MILES AND THE PUMP DROPPED FLUID AND QUIT WORKING. I WAS IN TRAFFIC ON THE HIGHWAY DURING FAILURE AND IT POSED A DEFINITE SAFETY RISK AS IT MADE IT ALMOST IMPOSSIBLE TO MAINTAIN CONTROL OF THE VEHICLE. AFTER RESEARCHING THE ISSUE, IT IS APPARENT THIS IS A COMMON PROBLEM FOR THESE VEHICLES AND A RECALL SHOULD BE ISSUED.
TURNING CAR TO RIGHT AND FELT CAR STEERING SEIZE AT 48,000 MILES TOOK TO DEALERSHIP THEY TOLD ME RACK AND PINION $2900 PART THAT SHOULD NOT OCCUR ON CAR THIS AGE.
PURCHASED A 2015 CHEVY TRAVERSE THE POWER STEERING WENT OUT AND IT'S LEAKING. THIS VEHICLE IS ONLY 3.5YRS OLD THIS SHOULD NOT BE HAPPENING! IT'S EXTREMELY DANGEROUS WHEN YOU HAVE TWO CHILDREN IN THE VEHICLE!! THE NOISE WAS GRINDING AND WHINING, YOU COULD NOT TURN THE VEHICLE IF YOU WERE REVERSING. AND TRYING TO DRIVE FORWARD AND TURNING ONTO ANOTHER ROAD WAS VERY HARD. THIS IS NOT NORMAL AND THIS NEEDS TO BE A RECALL!!
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY AND THE STEERING WHEEL LEAKED AND MADE AN ABNORMAL SOUND WHEN TURNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED AUTONATION OF TIMONIUM (60 E PADONIA RD, LUTHERVILLE-TIMONIUM, MD 21093, (443) 578-4917), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 31,000.
THE ENTIRE POWER STEERING SYSTEM FAILED WITH LEAKS IN THE RACK AND PINION BOX, THE PUMP AND THE HIGH PRESSURE HOSE. THE CAR IS ONLY 3.5 YEARS OLD AND HAS 40,000 MILES.
LOUD NOISE COMING FROM THE POWER STEERING AREA WHEN I ACCELERATED AND TURNED THE STEERING WHEEL . THIS HAPPENS WHEN I WANTED TO PARK MY CAR. I JUST CHANGED WATER SENSORS , AND NOW IT HAS THE EVAPE ERROR . THAT NOT REALLY GOOD FOR UNDER 60000 MILE CAR, ITS NOT NORMAL
I BOUGHT A CERTIFIED CHEVROLET TRAVERSE AND THE POWER STEERING PUMP WENT OUT AT 59,520 MILES AND COST ME WITH HOSES AND FLUSH OF FUEL SYSTEM FROM KUNI CHEVROLET 3,051.85. I BOUGHT THE CAR MAY 7, 2016. POWER STEERING PUMP SHOULD BE UNDER WARRANTY BUT THEY STATED WARRANTY RAN OUT AT 45,183 MILES. THIS HAS BEEN A COMMON ISSUE WITH CHEVY TRAVERSE AND NEEDS TO BE SET AS A RECALL. CAR WAS SQUEALING AND MAKING GRINDING NOISES
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE PARKING THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. ALSO, WHEN MAKING TURNS OR CHANGING LANES, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL STEERING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO FERMAN CHEVROLET OF TAMPA (LOCATED AT 9751 E ADAMO DR, TAMPA, FL 33619, (813) 623-2411), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 8-4636845588. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
WHILE TURNING MY VEHICLE THE STEERING WHEEL BECOMES VERY HARD AND SOMETIMES IMPOSSIBLE TO TURN. THERE IS NOTHING WRONG WITH THE POWER STEERING PUMP AND THERE ARE NO LEAKS IN THE LINE. IT IS AN ONGOING PROBLEM.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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