Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2018 Chevrolet Traverse submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I work full time in an auto body repair shop and a fire chief. I am coming across more and more white GM vehicles where the paint is not stuck where the windshield is glued in. A couple real hard pushes and the windshield will about come completely out.
Had my traverse for two years, second owner. When I received the car, it had to immediately go into the shop as they couldn’t figure out why all sorts of dash lights where coming on. My car was at the dealership for three weeks and ultimately they replaced the chip, stating that was the issue. Two months down the road, I get the shift to park error message starting. Fast forward to 4 months ago when the stability error message starts to intermittently come on and off. 30 days ago I got the first of the service charging system message and the battery saver mode. My car shut itself down while I was doing 55 miles per hour on a back country road. Every lthing locked up and I had to force a turn to get out of traffic. It was determined my battery was good but alternator was bad. Checked fuses just to be safe all were good. Replaced the alternator with a new one. As of today, I am not able to drive my vehicle because of this same issue. This time I went ahead and replaced the battery and nothing has changed. They are saying it’s my alternator AGAIN. How is this possible that all of us 2018 traverse drivers are experiencing the exact same malfunctions in order and now we have to repeatedly replace the alternator? There is no way 1000s more of traverse owners are all buying “bad” alternators. Something is going on with this and these vehicles are not safe to drive. I can’t even trade mine in because my credit is shot. I pay way too much for this car to not be able to reliably and safely transport my kids to and from school.
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the contact heard a rattling sound coming from under the front passenger’s side seat. The vehicle was taken to the independent mechanic where it was diagnosed with a detached exhaust pipe bracket. The contact was informed that the bracket needed to be welded back onto the front of the exhaust pipe. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under an unknown special coverage adjustment program. The contact was advised to contact the NHTTA Hotline to report the failure. The failure mileage was approximately 78,000. The VIN was unavailable.
The contact owns a 2018 Chevrolet Traverse. The contact stated that after an independent mechanic performed an oil change, the vehicle made abnormal sounds while driving. The vehicle was taken back to the independent mechanic, who diagnosed that the subframe was corroded and the fuel line bracket had fractured due to corrosion. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
The tail light is collecting moisture out of nowhere. Went to the dealer to get the item looked at, was told that it was not covered under the warranty. The price to repair will be almost 1300 to replace, this is crazy. GM needs to do something about this. The moisture in the light is a potential for all the electrical wires to burnout.
DASHBOARD PAD STUFFING CAME APART FROM WINDSHIELD. REPAIRED AND NOW THIS IS THIRD TIME IT'S REPLACED. I WAS NOT AWARE THAT EXTENDED WARRENTY DOESN'T PAY FOR IT. THE FIRST REPAIR WAS WARRENTY . REPAIR DEFECTIVE 3RD TIME. EVERYTIME IT COMES OUT THEY HAVE TO CHARGE TO REMOVE DASH BOARD AND REPLACE. SAFETY HAZARD WINDSHIELD LOOSEN, CAN CRACK, LEAK, ANNOYING RATTLE. CONTACT GMC TO PUT RECALL SAFETY IN. SOFTWARE UPDATE IF YOU CALL DEALER NO RECALL WAS ISSUED AS REQUIRED. FAILED AGAIN. PANDEMIC KEEPS PEOPLE FROM DRIVING SO DIDN'T KNOW PROBLEM AND NOW WARRENTY UP .. 10,000 MILES ON 2018. JAN 2021 3 YEARS. REPAIRED THIRD TIME NOW. COST OF APPROX 500.00. DEALER STATED RECALL ON SOFTWARE AND GMC ISSUED IT. JUST SAID NO RECALL ISSUED AWARE OF. THIS IS DANGEROUS TO DRIVER. WINDSHIELD LOOSEN, CAN CRACK, SHATTER EASIER ON IMPACT, ANNOYING RATTLE, AND COST FOR EACH REPAIRED NEW DASHBOARD REQUIRED. 395.00 AND TAX AND LABOR. TOTAL 500.00.
DUAL SUNROOF/MOONROOF DEFECT WITH A LEAK TO THE HEADLINER. *TR
THIS IS NOT TO REPORT AN INCIDENT BUT MORE OF A CONCERN WITH THE ROOF STRUCTURE OF MY 2018 CHEVROLET TRAVERSE PREMIUM. ON MULTIPLE OCCASIONS WHILE WASHING THE ROOF OF MY SUV I NOTICED THE SHEET METAL FLEXING ACROSS THE CENTER MIDLINE OF THE ROOF FROM THE LIFTGATE ALL THE WAY TO THE WINDSHIELD. LUCKILY, I DO NOT HAVE A SUNROOF ON MY VEHICLE. THE AMOUNT OF PRESSURE I EXERT WHILE SCRUBBING THE ROOF OF THE CAR IS LESS THAT 20 LBS PER SQUARE INCH. I TRIED CAPTURING THIS ON CAMERA BUT THE IMAGES KEEP COMING UP BLURRY. *TR
OVER TWO DOZEN AREAS ON THE POWDER COATED SUB FRAME AND SUSPENSION COMPONENTS HAVE RUSTY WELD BEADS WITH FLAKING PAINT. I TOOK THE VEHICLE IN FOR INSPECTION AND FILED A CLAIM WITH CHEVROLET. CHEVROLET SAID THE RUST IS "OPERATING AS DESIGNED" AND NO REPAIR WOULD BE COMPLETED. THE AREAS ARE INCREASING TO RUST AND I BELIEVE THIS MAY LEAD TO A CATASTROPHIC FAILURE OF THE FRAME AND STEERING COMPONENTS.
MAIN SUNROOF (THE ONE THAT TILTS AND OPENS) SHATTERED. IT WAS CLOSED AT THE TIME, ALL WINDOWS WERE CLOSED, DRIVING STRAIGHT DOWN A GOOD, SMOOTH HIGHWAY AT 74 MPH, IN GOOD WEATHER
MAIN SUNROOF (THE ONE THAT TILTS AND OPENS) SHATTERED. IT WAS CLOSED AT THE TIME, ALL WINDOWS WERE CLOSED, DRIVING STRAIGHT DOWN A GOOD, SMOOTH HIGHWAY AT 74 MPH, IN GOOD WEATHER, ON MAY 16, 2018
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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