Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2018 Chevrolet Traverse submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 28 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 28, in the owner's own words
Hello this particular vehicle often gives us a message stating that side detection is temporarily unavailable and the main issue is the transmission seems to have severe shufdering issues and sometimes gives a shift to park message ive read others having this same issue being recalled but my vin is not listed! The car is available upon request for any inspections necessary
I purchased a 2018 Chevy Traverse with 6 miles on it. I keep my vehicle in mint condition and maintenance as needed and required. Recently in the past few months my car has been bucking when shifting gear engages in an automatic transmission. I took to dealership, and they stated it was the torque converter, and my vehicle has exactly 20,270 miles only. Not even passed the 36,000 marks but over 36 months. I bought an extended warranty thru Dealership which now sending someone to dealership to verify that this is infact a torque problem which were found 2017 and 2019 but not 2018 is hard to believe. They will be keeping it for 7 days and already had a recall for 2017 and 2019 so are they stating it only occurred in those years, and they fix the 2017 but then it skipped 2018 and jumped to 2019. Why have I not received any recalls since I buy most of the GMC vehicles and lived in the same home for 35 years. Its awfully strange that I never receive any recalls when I owned Silverado truck, Savana High Top Van with special needs lift, Pontiac Torrent, Chevy Traverse. The warning lane change or the blindspot warning shut off too. Was told to wash the window on the front and on the camera back and did not clear the sensors. Was told to check transmission fluid and it was fine and I do oil changes since my dad taught us every 2500 -3000 depending on driving and if only little mileage check it anyway monthly with the dip stick. Like I stated I keep my car in mint condition and safety is number one issue in family due to the special needs son riding in it.
I’ve had this vehicle for about a year or less the car ran fine with minor problems that come with having a vehicle. Up until last week the car never showed any signs of a failing transmission, it went from running fine to shuttering and suddenly I wasn’t able to reverse. The check engine light never came on, I’ve did all my routine checks and more with the dealership I bought it from and was never told anything when the vehicle was brought in for inspections.
My 2018 Chevrolet Traverse, has unresolved safety defects that endanger occupants and other road users. These include transmission failure with loss of acceleration, “Shift‑to‑Park” malfunctions preventing engine shut‑off, inoperative blind‑spot/cross‑traffic sensors, faulty tire pressure monitoring, and an active oil leak from the timing gasket cover. These issues occur unpredictably during normal driving and parking, creating an immediate risk of collision, roll‑away, or engine fire. All of these issued happened within a very short time frame. June 2025 and I took my car into Crews Chevy, they want over $15,000 to repair. All of these items I have mentioned have numerous class action lawsuits (that they have won) for the year of my vehicle. I have spoken with GM (and have a case number) however, they are unwilling to repair, at no cost to me. I have an [XXX] daughter and work 7 days a week. I have been with out a car since [XXX] due to these issues. I do have the estimate for the repairs if needed. I do not have an actual repair invoice, as I wasn't able to afford the over $15,000 repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Chevrolet Traverse. The contact stated that while the vehicle was parked and shifted to park(P), the shift to park sensor failed to function as intended. The contact stated that the vehicle was parked; however, the shift to park(P) warning light was illuminated. The vehicle was taken to the dealer where it was determined that the shift to park sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 116,479.
Had my traverse for two years, second owner. When I received the car, it had to immediately go into the shop as they couldn’t figure out why all sorts of dash lights where coming on. My car was at the dealership for three weeks and ultimately they replaced the chip, stating that was the issue. Two months down the road, I get the shift to park error message starting. Fast forward to 4 months ago when the stability error message starts to intermittently come on and off. 30 days ago I got the first of the service charging system message and the battery saver mode. My car shut itself down while I was doing 55 miles per hour on a back country road. Every lthing locked up and I had to force a turn to get out of traffic. It was determined my battery was good but alternator was bad. Checked fuses just to be safe all were good. Replaced the alternator with a new one. As of today, I am not able to drive my vehicle because of this same issue. This time I went ahead and replaced the battery and nothing has changed. They are saying it’s my alternator AGAIN. How is this possible that all of us 2018 traverse drivers are experiencing the exact same malfunctions in order and now we have to repeatedly replace the alternator? There is no way 1000s more of traverse owners are all buying “bad” alternators. Something is going on with this and these vehicles are not safe to drive. I can’t even trade mine in because my credit is shot. I pay way too much for this car to not be able to reliably and safely transport my kids to and from school.
when driving my vehicle with the air condition on after about 25 minutes, the audio system completely goes out. no sound from the stereo, the backup camera alert, the blind spot alert, the "clicking" sound from the blinkers, all chimes, everything. The mechanic looked at the car and stated that this is a result of the condensation from the HVAC system entering the Active Noise Cancellation (ANC) module through the module vents. He stated this should have been a recall as it is an extreme safety hazard as it prevents any audio alerts of the blind spot or backup camera warning systems. He states the ANC module should be replaced and a secondary shield should be installed to prevent this in the future. The sound eventually comes back once the condensation dries up but once the Air condition comes back on again shortly all the sounds go out again.
The parking brake came on as I was driving and would not allow me to turn it off. It caused my brakes to smoke and they were radiating heat. It is currently at the shop Kelley Buick GMC Bartow, FL
The transmission on my 2018 Chevy Traverse went out per the mechanic that recently inspected it. It was just purchased from a Chevy dealership not even 8 months ago. I first noticed the problem a couple weeks ago when my car hit about 25mph getting on the highway then wouldn’t go any faster as I would try to accelerate speed, then it was jerking and was harshly engaging from time to time. Then it finally felt like someone crashed into the back of my car it jerked so hard and then accelerated but only went up to 40mph and wouldn’t go any faster. It would hit 40 mph and then idol at the speed when you would hit the gas to accelerate. No engine light came on or anything at that time. Then a couple days later the shifter would be put into reverse and then not go in reverse when you hit the gas to go. Having two young kids, my husband told me it wasn’t safe to be driving it at all. We had it towed to a mechanic shop to be inspected since we depend on a car for our job. The mechanic inspected it with a diagnostic code reader as well as looking at the transmission. The overall condition is that the transmission is not working anymore. I have done research and for this specific make, model and year there are tons of recalls for the transmission.
September 26th 2023 i noticed my traverse accelerated by itself while in park i reported the evap issue made my check emgine light come on and stay on i noticed gm recalled 2019 traverses and up a year models for the same reason but not 2018 models on september the 7th 2023 i also got a code saying control moduoe communication chassis expansion can bus offf when the check engine light ccame on also please help me with this matter i have a child i have to be responsible for im scared of this problem
Side Detection unavailable alert keeps coming and off on, when car is started. The alert comes and goes.
When driving on a right hand curve with traffic in the opposite direction lane, the forward collision warning system flashed a large red warning flash on the instrument panel near the speedometer. This was alarming and caused me to put on the brakes immediately, although there was no impending crash. This cause the cars behind me to take evasive action and apply their brakes in an emergency fashion and almost cause several collisions. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION WENT TO TWO DEALERSHIPS MORE THAN FOUR TIMES WAS TOLD TO PAY IN ORDER TO HAVE MY CAR FIXED DUE TO EMS RECALL SERVICE PROVIDER: DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION PER EMS RECALL THIS CAN BE FIXED FREE OF CHARGE. I AM BEING DENIED BY BOTH KILLEEN AND TEMPLE CHEVY DEALERSHIPS.
WHEN APPLYING THE BRAKES THE VEHICLE FEELS LIKE GEARS ARE GRINDING AND THE CAR IS BREAKING HARDER THAN I AM APPLYING PRESSURE ON THE BRAKE PEDAL, AND I CAN FEEL THE VEHICLE SHUTTERING AND GRINDING TO A STOP THROUGH THE PEDAL. THE VEHICLE DOES STOP, BUT A WARNING THEN DISPLAYS ON THE DASH "BRAKE ASSIST ACTIVATED". THIS WARNING DISPLAYS EVERYTIME THE BRAKES ARE USED. ONLY HAVE DISABLING THE FORWARD COLLISION BREAK ASSIST DOES THE VEHICLE THEN DRIVE NORMAL. THIS ISSUE HAS OCCURRED TWICE NOW ONCE IN TOWN DRIVING 30-40 MILES AN HOUR AND ANOTHER STOPPING COMING UP TO A LIGHT AT INTERSECTION.
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THE GEAR SHIFTER FAILED TO RELEASE FROM PARK INTO DRIVE. ADDITIONALLY, WHILE DRIVING 70-85 MPH, THE CRUISE CONTROL DISENGAGED WITHOUT WARNING. THE VEHICLE WAS TAKEN SEVERAL TIMES TO WILSON CHEVROLET (4850 W 6TH AVE, STILLWATER, OK 74074, (877) 526-5255) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT CONTROL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MAY CAUSE A CRASH. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 25,000.
AUTO WILL NOT SHUT OFF WHEN PUT IN PARK. MESSAGE INDICATES 'PUT IN PARK'. TRIED SEVERAL TIMES. ENGINE WILL GO OFF, ELECTRONICS STAY ON. WOULD DRAIN BATTERY IF LEFT ON. ALSO, BLUETOOTH CONTINUES TO DISCONNECT. BRAKES SQUEAK CONSTANTLY, FROM THE TIME IT WAS DRIVEN OFF THE LOT. CAR STUTTERS WHEN YOU ATTEMPT TO ACCELERATE. CAR HAS BEEN TO DEALER MANY TIMES, SUPPOSEDLY 'FIXED'. I WAS TOLD TO TRY HIGHER OCTANE GAS. THIS SHOULD NOT BE NECESSARY. ELECTRICAL PROBLEMS ARE INCREASING. WE HAVE PURCHASED SEVERAL CHEVROLETS, THIS IS THE ABSOLUTE WORST VEHICLE AS FAR AS PROBLEMS WHICH, AFTER 2-1/2 YEARS, HAVE NOT BEEN REPAIRED. WHY IS THERE NOT A RECALL??? CAR IS CURRENTLY AT THE DEALER, AGAIN. *TR
POWER STEERING FAILED ON VEHICLE WHILE IN MOTION. ELECTRIC POWER STEERING MODULE FAILED CAUSING EXTREME DIFFICULTY GETTING THE VEHICLE PARKED. STEERING RACK HAD TO BE REPLACED AND COMPUTER RE-PROGRAMMED. VEHICLE IS BACK AT THE DEALER WITH A SIMILAR TROUBLE CODE FOR A FOLLOW UP TO THE ORIGINAL REPAIR. IT TOOK GM OVER 4 MONTHS TO GET THE REPLACEMENT PART MAKING US DRIVE OUR VEHICLE WITH A FAULTY STEERING RACK NEVER ONCE PROVIDING A LOANER VEHICLE OR BUYBACK OPPORTUNITY. *TR
WHEN YOU PUT THE CAR IN PARK AND GO TO SHIFT IT OFF THE CAR DOESN'T SENSES THAT IT'S PARKED. WILL NOT SHUT OFF COMPLETELY AND CAN'T LOCK OR ARM CAR. RESTARTED CAR SEVERAL TIMES AND STILL SIGNALS THE CAR IS NOT IN PARK. *TR
EXPORT VERSION ONLY. COUNTRY: COLOMBIA. 1. SHITF TO PARK. WHEN YOU PARK THE VEHICLE ASK YOU TO PUT IT IN PARK AND IT IS ALREADY. DEALER IS WORKING ON THAT AS I WRITE THIS THREAD. TECH FOUND A RECALL OR BULLETIN FROM MANUFACTURER TO REPAIR OR POSSIBLE REPLACEMENT OF SOME PARTS 2. SERVICE STABILITRACK. IN MANY AND RAMDOM OCACIONS THIS SERVICE LIGHT COMES ON AND 20 SECONDS LATER GOES OFF. WHEN STOPPING AT A LIGHT. DEALER UNABLE TO DUPLICATE AND NO FIX YET 3. FUEL ECONOMY SYSTEM, IT DOES NOT WORK RIGHT NOW, AND IT HAPPENED TWICE BEFORE. DOES NOT TURN OFF WHEN YOU STOP AT A TRAFFIC LIGHT. DELAER HAS UPDATED SOFTWARE IN ORDER TO REMEDY THIS ISSUE. 4. LOCKING AUDIO CONFIRMATION. WHEN YOU MANUALLY LOCK THE DOORS IT GIVES YOU AN AUDIO OR LIGHTS CONFIRMATION. IT DOES NOT WORK ANY MORE. DEALER LOOKING INTO THIS ISSUE. 5. ELECTRIC PARKING BRAKE. THE ELECTRIC PARKING BRAKE ACTIVATED IT SELF WHILE DRIVING IN TRAFFIC. HEAVY TRAFFIC SITUATION 5 MPH AND THE E. BRAKE CAME ON AND STAYED ON. THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS. TURN THE ENGINE OFF SEVERAL TIMES, PUT IN PARKING, NEUTRAL ETC ETC. AFTER 5 MINUTES OF BLOCKING TRAFFIC HAD TO FORCE THE VEHICLE TO THE SHOULDER. ALMOST DID NOT MAKE IT. TURN VEHICLE OFF AND CALLED THE FLAT BED. WHILE WAITING 15-20 MINUTES LATER TURN VEHICLE ON AND SURPRISE!!! IT WAS FIXED. MAGIC. THE E BRAKE WAS OFF AND THE VEHICLE WAS FREE. WHILE THIS WAS GOING ON THE E BRAKE LIGHT (RED) WAS ON, AND SERVICE PARKING BRAKE LIGHT (AMBER) WAS FLASING ALL THE TIME. DEALER DID AN UPDATE TO THE SYSTEM AND NOT SURE IF IT WILL HAPPENED AGAIN. BUT THIS IS THE THIRD TIME THIS HAPPENED. ONCE AT MY HOUSE ABOUT SIX MONTHS AGO BUT IT TOOK ABOUT 1 MINUTE AND IT FIX IT SELF SO I DID NOT PAY ATTENTION TO IT. THE SECOND TIME IT HAPPENED TO MY WIFE AT A SHOPPING CENTER BUT SHE LEFT IT IN THE LOT AND WENT BACK SHOPPING AND WHEN IT CAME OUT IT WAS FIXED.
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING, THE VEHICLE FAILED TO ACCELERATE AND A NOISE WAS COMING FROM THE ACCELERATOR PEDAL WHEN IT WAS DEPRESSED. THE DRIVER ATTEMPTED TO COAST TO THE SIDE OF THE ROAD DEPRESSING THE BRAKE PEDAL BUT THE BRAKES SEIZED. THE DRIVER STAYED TO THE SIDE UNTIL THE VEHICLE COME TO A COMPLETE STOP. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE AS NORMAL. THE VEHICLE WAS LATER TAKEN TO GANDRUD CHEVROLET DEALER, (919 AUTO PLAZA DR, GREEN BAY WI 54302, (920) 309-5444) WHERE THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
MANY ISSUES FROM THE DAY THAT I BOUGHT THE VEHICLE. 1) NOTICED FRONT WINDSHIELD AND OR DRIVER SIDE WINDOW HAVING LOTS OF AIR NOISE COMING IN AND WIND CAN BE HEARD AS IM DRIVING. 2) THE AUTO START DOES NOT FUNCTION CORRECTLY WHEN GOING TURNS OFF AND ABOUT TO DRIVE OFF IT TUMBLES/SHAKES. 3) HEARING A NOISE ON THE DRIVER SIDE FRONT PART OF THE VEHICLE THAT CAN BE HEARD ON THE INSIDE AS IM DRIVING. SORT OF A KNOCKING RATTLING SOUND.
2018 CHEVY TRAVERSE WHEN DECELERATING AROUND SPEEDS UNDER 35MPH CITY DRIVING THE VEHICLE WILL RANDOMLY REV UP AND THE RPM WILL GO UP TO 4000 OR 5000 RPM, THIS ALSO HAPPENS WHILE BRAKING. SOMETIMES THE CAR WILL JERK FORWARD AS IF IT WAS GOING TO ACCELERATE AND OTHER TIMES IT JUST STAYS AT A HIGH RPM FOR 5 SECONDS OR LESS UNTIL I EITHER COME TO A COMPLETE STOP OR TRY TO ACCELERATE AND IT DOES NOT RESPOND. THE ENGINE SOUNDS LIKE IT IS IN NEUTRAL AND THE ACCELERATOR IS BEING HELD DOWN. IT ALSO DOES NOT RESPOND TO THE GAS PEDAL WHEN IT IS REVING LIKE THIS, AND IF I TRY TO ACCELERATE THE CAR WILL EVENTUALLY KICK INTO GEAR AND LUNGE FORWARD. TOOK IT TO THE DEALER WITHING THE FIRST FEW MONTHS OF OWNING IT AND THEY COULD NOT REPLICATE THE ISSUE AND SAID THE COMPUTER DID NOT RETURN ANY ISSUE. THIS PROBLEM COMES AND GOES SINCE I BOUGHT THE CAR BRAND NEW IN 2018 AND CONCERNS ME, BECAUSE IT FEELS AS IF THE CAR IS ACCELERATING ON ITS OWN AND MAY CAUSE ME TO CRASH.
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE FORWARD ALERT SYSTEM BECAME INOPERABLE AND FAILED TO BEEP WHEN A VEHICLE WAS IN VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MORAN CHEVROLET CLINTON TWP (35500 GRATIOT AVE, CLINTON TWP, MI 48035, (866) 774-3206) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THE FEATURE WOULD BE ACTIVATED BY SPEED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000.*PM*JB
WHEN I STOP DRIVING AND PUT IN PARK WARNING COMES UP ON DISPLAY "SHIFT TO PARK" IT TAKES A LITTLE BIT TO GET IT TO TURN OFF , BUT IF YOU DONT SEE IT YOU COULD HAVE DEAD BATTERY WHEN GET BACK IN CAR.. THIS SHOULD BE A RECALL , GETTING TIRED OF ALWAYS RESHIFTING IT EVERY TIME I TURN CAR OFF,
STARTED SUV THEN NOTICED CHECK ENGINE CAME ON ONCE DRIVING. WENT DOWN A MAJOR ROAD AND NOTICED THE SUV WAS LOSING POWER AND WASN'T SHIFTING PROPERLY. HAD MY KIDS IN THE CAR AND WAS ABLE TO TURN AROUND TO GET BACK TO MY HOUSE. ONCE I GOT IT TO A SAFE SPOT I PRESSED ON THE GAS TO PROPERLY PARK IT. THEN THE SUV JERKED FORWARD IN A SUDDEN AMD HARD FASHION AND I ALMOST HIT THE CAR IN FRONT OF ME.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .