2024 Chevrolet Traverse Brakes Problems

My 2024 Traverse wore through 3 new batteries from the purchase date, XXX; to XXX; to XXX, when I was soon to enter XXX for my return trip home. All lights lit up; check ESC; steering/braking difficult; “bolted” upon acceleration at green light; pulling to side; told “not safe to drive” when I managed to get into Palm Chevy in [XXX] that I knew was close to my I-75 destination. Going 60-70 mph could have caused a bad accident, as control was difficult. The 1st similar episode not as severe was XXX. Both times the battery was discharging on the monitor. The 1st time XXX, I went to dealer, Bob Steele Chevy, [XXX] because I was planning an auto train trip to the northeast, concerned for safety. I now see WHY they did not put notes concerning that visit. They said I needed a new battery and charged me over $ 306 for it, stating another 30 months warrantee like the first battery, which they did not honor XXX, anyway. I now recognize why they did not put in notes. This recent failure occurrence was XXX, on a round trip from [XXX] (home) to [XXX]. In [XXX], Palm Chevy said it was not safe to drive the car back to [XXX]. I had AAA tow the car to Bob [XXX] Chevy and I rented a car to drive home. I called GM, so far have got nowhere with GM fluffing it off as no problem, which is why I am filing this complaint. I cannot in good conscience turn this car in for resale without discovery as to the source of the power drain. [XXX] said it needs a new battery again. Said there is nothing wrong with the car. Even I know a new car should not use up 3 batteries when they are boasting a 30-month warrantee. [XXX] says they cannot reproduce the problem. Of course not. They put a new battery unapproved, before getting to the bottom of the problem as to WHY the battery is wearing prematurely and left out note. No outside source inspected vehicle; it sits at [XXX]. Pls. help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11775936

Incident

Oct 17, 2026

*What component failed:* Brake System Control Module / Brake System Control Module communication. DTCs U0073 (Control Module Communication Bus A Off), U1610, U053B — Permanent codes. Vehicle has been at dealer 4 times for same brake system failure since purchase at 26,000 miles, now 31,290 miles. Current RO XXX replaced Brake System Control Module and programmed. Failed again XXX, 2 days later, same brake warning and same Permanent codes. Vehicle currently at Rotolo Chevrolet, [XXX]. Dealer tech [XXX] submitted TAC case to GM engineering for assistance. Component is available for inspection at dealer upon request. *How safety was at risk:* The brake got very hard i almost crashed with my family in the car on the freeway, they ended up replacing brake module and it happened again. *Has problem been reproduced/confirmed by dealer:* Yes — Confirmed and reproduced by Rotolo Chevrolet 4 times for same brake issue within 5,000 miles. Last repair replaced module, problem returned in 2 days with Permanent codes. Dealer confirmed failure and submitted TAC case to GM on XXX stating "a lot of back and forth with GM" needed. *Has vehicle been inspected by manufacturer:* Yes — Inspected and repaired by GM authorized dealer Rotolo Chevrolet. GM Technical Assistance Center (TAC) case opened by dealer and under review by GM engineering. *Warning lamps/symptoms prior to failure:* Brake system warning lamp, service brake system message, multiple Permanent DTCs U0073, U1610, U053B stored. First occurrence XXX at 31k miles, second occurrence 10/29/25 two days after module replacement. Symptoms: brake warning on dash, codes return immediately after clearing Permanent status. Vehicle originally was Manufacturer Buyback for loose sway bar links Its again at the dealer waiting for tac INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11775179

Incident

Oct 16, 2026

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Multiple critical factory components and electronic systems failed or malfunctioned on this vehicle: • Electronic Brake Control / eBoost Software System: The factory brake-life tracking software severely malfunctioned, miscalibrating the braking system metrics. Furthermore, despite subsequent system recalibration confirming over 90% friction material life remaining, the braking system continues to suffer from persistent, severe brake noise. • Exhaust / Emissions System: A premature mechanical failure occurred in the exhaust system, resulting in a loud passenger muffler defect. • Electrical Charging System: The primary vehicle battery suffered from a premature voltage drop/depletion and completely failed standard diagnostics. • Restraint System: The third-row head restraints suffered from a factory defect causing them to jam (subject to active Customer Satisfaction Program N262558680). • Inspection Availability: Yes. The vehicle, its electronic systems, and all diagnostic readouts/replaced components are fully available for physical or electronic inspection upon request. 2. How was your safety or the safety of others put at risk? Safety was compromised across multiple vectors: • Braking Unpredictability: Driving a family vehicle with an active, unaddressed brake system software defect and ongoing noise creates extreme uncertainty regarding emergency stopping capabilities and electronic brake-assist behavior. • Crash Injury Hazards: The jammed third-row head restraints directly compromise the effectiveness of the vehicle’s passive restraint system, increasing the risk of severe whiplash or head injuries to rear passengers (including children) in a collision. • Uncontrolled Stranding: The combination of a depleted primary battery and severe system faults puts occupants at risk of sudden electrical failure or entering "limp mode," risking power loss in high-speed or

NHTSA ID

11774193

Incident

Sep 19, 2026

When I am in reverse, the car will slam on the brakes without warning even without a hazard or object in the way.

NHTSA ID

11769441

Incident

Oct 5, 2026

When I purchased my car, I was given an alert from the brake sensor that the front pads needed service. I returned the car to the dealer and they were able to reset the alert. A few months later, I got another alert that the front brake pads were at 18%. My car was still under warranty and the brake sensors in the front were replaced, but the software update was not installed at this time. A few months after that, I got another alert that my front brake pads needed to be replaced. I took it up to the dealership and they finally performed the software update. This time my warranty was out, so I had to pay $424 for the software update for the brake sensors. This should be a recall. There is already a service alert: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11769432

Incident

Sep 23, 2026

Master cylinder failure on interstate caused complete loss of braking. No accident. Shop replaced master cylinder per GM bulletin. Warning light for brake assist failure came on and pedal went to the floor. This could’ve ended in a mass casualty situation, thank god we were in wide open territory and could coast to a stop which took over a mile in neutral.

NHTSA ID

11767636

Incident

Sep 24, 2026

There has been multiple times that the Brake system fails and different codes on dashboard pop up which makes brakes not work and looses power train , the vehicle has to be put in neutral in order to stop on highways and roads which has put my life in danger

NHTSA ID

11765910

Incident

Sep 21, 2026

The Defective Software Trigger: vehicle’s dashboard Brake Pad Life Monitor indicated the pads were low showing 19% roughly 3.5-4mm remaning life. Upon arrival to the dealership, I was informed that my rotors would also need to be resurfaced. I contested a mandatory rotor resurfacing policy. I openly disagreed with this arbitrary "store policy" but was forced to comply to get my vehicle serviced. The dealership stated they would refuse to replace the pads unless I paid out-of-pocket for an unnecessary resurfacing. The technician measured my pads at 7mm (over 60% of usable life remaining). My vehicle did not need brakes; it was suffering from a known factory software bug detailed in GM Bulletin 25-NA-029. Rather than identifying this warranty glitch, I was forced to pay for unnecessary vehicle repairs. The technician machined my front rotors and installed new pads. On my way home, the vehicle exhibited severe, violent steering wheel shaking under braking at highway speeds. The technician completely failed to check for runout or machine the rotors evenly. I was forced to drive 90 miles home with a violently vibrating steering system. I called the dealership but the facility was closed. To correct a severe safety hazard caused entirely by the shop, I had to drive an additional 90 miles back to the dealership (a 180-mile total round trip) on compromised brakes. I requested that the dealership replace the ruined rotors and pads at their expense. Management refused instead, to force the shaking to stop and avoid paying for hardware, the dealership refunded the original resurfacing fee (Driver side rotor 29.89mm to 1st resurface 29.20m- Passenger side 29.80mm to 1st resurface 29.25mm) and machined my front J61 rotors a Second time, cutting them down to 27.80mm Driver side and 27.59 mm on my passenger side. I have contacted corporate but I've had no resolution.

NHTSA ID

11761929

Incident

Aug 14, 2026

The contact owns a 2024 Chevrolet Traverse. The contact stated that the rear driver's side window failed to open or close while depressing the buttons on the driver's door and on the passenger's door to control the window. While depressing the brake pedal to attempt to slow down, and while in reverse, the brakes were squeaking. The vehicle was not taken to the dealer for the window failure. The dealer diagnosed that the brake pads had failed and needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was informed of the issue. The failure mileage was approximately 43,632.

NHTSA ID

11759019

Incident

Jun 24, 2026

Mileage

43,632 mi

There was a sent out that GM dealers needed to at no cost provide the software update to several vehicles due to a software issue that puts out an emergency warning that the brakes are wearing and are critically low when in fact they are not. Without the new software vehicle owners cannot manually reset the notification even after changing their brakes. I recently took my truck to David Chevrolet who advised me I needed to pay $193 for this software update which goes against the notice from GM and the DOT. I’m now driving without my brake monitoring system on because the dealership will not update my software. I’m filing a complaint because I should not need my brakes changed again by the dealership as I have already replaced perfectly good brakes because I didn’t know there was a software problem. My vehicle is well under the 36k mile and is only two years old.

NHTSA ID

11756700

Incident

Jul 21, 2026

I am writing to express my disappointment with the quality and reliability of my vehicle. Since purchasing it, I have had to return it to the dealership on five separate occasions due to ongoing defects and mechanical issues. Shortly after purchasing the vehicle, the Super Cruise system failed to function properly and required service. At approximately 15,000 miles, I was informed that the brake pads were already excessively worn and needed replacement, which I believe is premature for a vehicle with such low mileage. Most recently, the check engine light illuminated, requiring another visit to the dealership for diagnosis and repair. These repeated issues have caused significant inconvenience, wasted time, and disrupted my daily life. I purchased this vehicle expecting it to be safe, dependable, and of high quality. Instead, I have experienced recurring problems that have seriously affected my confidence in the vehicle. Given the number of repair visits and the ongoing defects, I respectfully request that General Motors review my case and provide an appropriate resolution. I would appreciate a prompt response and a fair remedy to address these continuing issues. Thank you for your time and attention. I look forward to hearing from you soon.

NHTSA ID

11753149

Incident

Dec 21, 2025

There is a known issue with the software / brake monitoring system with the 2024 Chevy traverse. The brake pad sensor is faulty and the vehicles warning system tells you that your brake pads are critically low when in reality they are not. Even after you change the brakes and put a new sensor you cannot clear the notification. The only way to reset this is to either take it to the dealership for them to change your brakes or pay $200 to obtain the fix for the software. Now this is bricks maintenance meaning as the consumer you should be able to maintain your vehicle on your own but GM has made this impossible which will force the consumer to turn off their brake monitoring system to remove the faulty warning. This is a safety risk for the consumer and the other people on the roads. This update should be done free of charge but they refuse to do it.

NHTSA ID

11751986

Incident

Jul 21, 2026

VEHICLE: 2024/2025 Chevrolet Traverse RS COMPONENT: Electronic eBoost Brake Master Cylinder Assembly DESCRIPTION: Within a few months of purchasing the vehicle, the brake pedal began exhibiting excessive free play (long pedal travel) and significantly delayed stopping behavior, particularly dangerous at highway speeds. The vehicle requires substantially more stopping distance than normal, creating an imminent rear-end collision risk. This defect has been brought to the dealership's attention twice already. The vehicle was just serviced and returned for this same issue. After each service visit, the brakes temporarily function normally for only 500 to 1,000 miles before the dangerous delayed braking behavior returns. Previous dealer repairs included bleeding the brake lines and updating the Electronic Brake Control Module (EBCM) software — both failed to permanently resolve the issue. The root cause appears to be an internal bypass leak within the electronic eBoost brake master cylinder assembly, where defective internal rubber cartridge seals allow pressurized fluid to slip past them over time, progressively degrading braking performance until the next service intervention. This is a REPEAT safety failure. The vehicle has been serviced for this identical brake defect TWICE, and the condition returns each time within 500–1,000 miles of the repair. This issue is documented under GM Service Update N242482170 and TSB 25-NA-029, and is the subject of active class-action litigation affecting 2024–2025 GM SUVs. The driver and all vehicle occupants are placed at serious risk of injury or death due to the inability to stop the vehicle within a safe distance during normal highway driving conditions.

NHTSA ID

11751910

Incident

Jul 3, 2026

Vehicle: 2024 Chevrolet Traverse Z71 Mileage at first incident: 25,821 My 2024 Chevrolet Traverse Z71 experienced multiple safety‑critical electrical and ADAS failures. The vehicle had a Reduced Acceleration / limp‑mode event, accompanied by a strong antifreeze odor inside and outside the vehicle. Dealer diagnostics on 06/29/2026 and 07/16/2026 confirmed several trouble codes affecting the engine, braking system, and collision‑avoidance systems. The following diagnostic trouble codes were recorded: P3705 – Engine Coolant Pump Control Circuit Low (engine cooling fault) C0609 – Park Brake Actuator / Switch Signal Fault (brake system logic fault)-Active 6.29.26 10:12:43AM U160A – Lost Communication With Serial Data Gateway Module (CAN‑bus gateway failure)-Active 6.29.26 10:12:43AM U197A – Lost Communication With Front Radar Sensor Module (forward collision warning / AEB disabled)-Active 6.29.26 10:12:43AM These faults caused loss of radar‑based safety features, including Forward Collision Warning, Automatic Emergency Braking, and Adaptive Cruise Control. The vehicle displayed warnings and temporarily disabled ADAS functions. The Reduced Acceleration event created a hazardous situation in traffic. The dealer attributed the incident to “low coolant,” but the diagnostic codes clearly show electrical and communication failures across multiple safety‑critical modules. The antifreeze odor continues, suggesting a possible coolant leak or unresolved cooling system issue. The vehicle has been inspected by GM technicians, and the codes were documented on both visits but they say car is fine. The safety systems affected include brakes, engine cooling, electrical CAN‑bus communication, and collision‑avoidance radar modules. I am requesting NHTSA to record this complaint and evaluate whether these failures represent a broader safety defect in the 2024 Chevrolet Traverse Z71.

NHTSA ID

11751224

Incident

Oct 18, 2025

My breaks have been squealing on my 2024 Traverse since about 6 months after my purchase in 2024. I have taken it to the dealership on multiple occasions and they stated that GM knows of the issue but there is no fix. The system states my front breaks are low. I recently took my Traverse to a break repair/replacement shop and they stated my breaks are not low and they look great and numerous people have brought their Traverse in with the same squealing complaint. With the amount of complaints why hasn't GM done anything about it?

NHTSA ID

11748719

Incident

Dec 1, 2024

My cars brakes on its own at any speed with no surrounding objects. Car is always popping up with service issues. Super cruise bar in steering wheel cracked from summer heat now just dangles. Car locks and will not let you out of the vehicle.

NHTSA ID

11748413

Incident

Nov 1, 2024

My brakes are very squeaky and loud 3 months into buying my brand new car its been squeaking and the dealership is ignoring my issue they said my breaks were fine and tbe pads have alot of life left Its been a year and its still making noise

NHTSA ID

11739614

Incident

Apr 7, 2025

I have had a constant squeek with my brakes since the day I got the car.

NHTSA ID

11738430

Incident

Dec 31, 1969

I took my vehicle in several times for issues regarding the brakes. I was told for months nothing was wrong. The brake percentage was rapidly declining on the display and they just kept saying it would fix itself in an update. Finally the service brake alert came on prompting me to take it to the dealership again for the brakes. I was told my front brakes were completely gone and needed new pads and rotors and my back brake lines were severed and pouring brake fluid everywhere. I was told I was lucky I brought it when I did because I could have gone to stop and just not been able to. It was concerning because there was no warning or indication there was anything wrong and I kept being told everything was fine

NHTSA ID

11738313

Incident

Jan 5, 2026

At purchase, I noticed that the brakes felt spongy and were screeching when the salesmen pulled up. The salesmen stated that new brakes always screech due to burned plastic. Weeks later, I scheduled a servicing appointment with Chevy Crews in North Charleston, due to brake screeching, the repairmen told me again that the brakes had condensation on them, so he dusted them off and the screeching would stop in 3 weeks. 3 weeks later I returned again, the salesmen told me that GMC made the vehicles with faulty brakes. My vehicle was seen over 4 times for screeching brakes, thousands of consumers have complained about the same issue, and GMC has failed to act.

NHTSA ID

11725743

Incident

Oct 1, 2024

Vehicle driving 32 miles an hour had sudden brake failure. The brakes did not work. Then, the vehicle had the following faults; ESC fault, traction and stability control fault, brake system fault, air conditioning failure (blowing hot air while 92 degrees out), lane assist fault, power steering fault. The vehicle almost slammed into traffic as it could not stop. The vehicle has 14872 miles.

NHTSA ID

11723683

Incident

Mar 11, 2026

Approximately four weeks ago on 02/03/2026, during rainy conditions, the brakes on the vehicle did not function properly, creating a serious safety concern. At the same time, a hose connected broke and there was a strong burning smell coming from the vehicle. I also noticed fluid leaking from the vehicle. I immediately took the vehicle to the dealership for repair, and the vehicle remained there for approximately five days for inspection, parts, and repair. Additionally, this is now my third time bringing the vehicle in for service. During previous visits, I asked the service department about the condition of my brakes because they were making a squeaking noise and I was concerned about their performance. I was told by the service department that the brakes were fine, that I still had plenty of brake life remaining, and that the squeaking noise was normal. However, as of March 4, 2026, my vehicle displayed a new warning message stating “Service Brake Pad Monitor – Front Brakes.” This is concerning because the vehicle currently has approximately 25,490 miles. Given the previous brake concerns I reported and the dealership’s response that the brakes were normal, the new warning message raises additional concerns about the safety and reliability of the braking system. Because this defect involves the braking system and creates a safety concern, I am requesting that General Motors review my case under the applicable Lemon Law and advise me on the next steps toward either a vehicle replacement or buyback if the issue cannot be fully resolved.

NHTSA ID

11722233

Incident

Mar 4, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The front and rear brake system is malfunctioning. Both front and rear rotors have developed significant premature heat “hot spots,” causing loud, persistent squealing and excessive heat from the front wheels. It began with the front brakesm July 2025 and as of October 2025 the rear brakes had the same issues. This vehicle is available for inspection upon request. ----- How was your safety or the safety of others put at risk? This issue involves the primary braking system. The front and rear brakes become excessively hot and produce loud, constant squealing. I am concerned about potential brake drag, caliper malfunction, or premature rotor damage, which could reduce braking efficiency or lead to brake failure. Because this affects stopping performance, it presents a potential safety risk to myself, passengers, and others on the road. ---- Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The Chevrolet dealership confirmed that both front and rear rotors have heat hot spots and advised replacement of the rotors and brake pads. Although I replaced the front break parts as suggested this did not repairthe issues. The vehicle is currently under review by a GM technician, but they have delayed a response sense January 14, 2026. ----- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. The vehicle was inspected by a Chevrolet dealership and reviewed by a GM technician. It has not been inspected by police or insurance representatives. --- There were no dashboard warning lights. The primary symptom was loud, persistent squealing from the front and rear brakes and noticeable premature heat spots on all the roters. The noise developed within approximately one year of ownership and at relatively low mileage for a new vehicle.

NHTSA ID

11721216

Incident

Jul 1, 2025

The contact owns a 2024 Chevrolet Traverse. The contact stated that while driving out of the dealer's parking lot at 4-5 MPH and depressing the accelerator pedal, the messages "Service ESC System" and "Brake System Failure - Press Hard to Brake - Do Not Drive" were displayed, and the check engine warning light illuminated. The contact stated that the vehicle failed to respond while depressing the brake pedal, and the vehicle rolled to a stop. The vehicle was taken back to the dealer, where the failure was associated with the braking system. The dealer disconnected and reconnected the battery, and the dealer cleared the codes. The dealer informed the contact that the vehicle was repaired and returned the vehicle to the contact; however, the contact stated that the dealer had failed to determine the cause of the failure and to perform an adequate repair of the vehicle. Additionally, the contact stated that the brakes had been making an abnormal squeaking sound while the brake pedal was depressed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed; however, the contact had not yet been contacted. The failure mileage was 16,876.

NHTSA ID

11717578

Incident

Feb 6, 2026

Mileage

16,876 mi

The contact's wife owns a 2024 Chevrolet Traverse. The contact stated that while his wife was driving 60 MPH, the brake pedal was depressed and went to the floorboard, and the vehicle failed to respond. The driver engaged the parking brake; however, the vehicle failed to respond. The driver swerved to avoid the vehicle in front, drove over an incline, jerked the steering wheel, and the vehicle eventually stopped. The message "Braking Module System Failure" was displayed. The contact stated that the incident was frightening for his wife and his two children, who were also inside the vehicle. The vehicle was towed to the dealer, where it was acknowledged that the braking system module and the parking brake had failed; however, no official diagnostic information was provided. The vehicle was repaired under warranty, and the contact was advised that the vehicle was drivable; however, the contact advised the dealer that there were safety concerns because the cause of the failure was not yet determined, and there was no guarantee that the failure would not recur. The vehicle was driven back to the residence, although the contact remained concerned. The manufacturer was notified of the failure, and a case was filed, but no further assistance was provided. The failure mileage was approximately 28,000.

NHTSA ID

11716124

Incident

Jan 11, 2026

Mileage

28,000 mi