2024 Chevrolet Traverse Owner Complaints

I am reporting a serious safety incident involving my 2024 Chevrolet Traverse RS AWD, with approximately 34,378 miles. On or about [XXX], while the vehicle was being driven near Sarasota Florida at approximately 25 mph, it suddenly lost propulsion and all electrical power. The instrument panel, displays and vehicle electrical systems went completely dark. The vehicle was completely dead and would not restart. Police subsequently jump-started it, but the vehicle’s systems did not initially operate normally. This vehicle previously experienced another complete electrical-power failure while parked overnight, and the dealership has a record of that incident. Following the in-motion shutdown, the dealership performed a complete software flash using USB and stated that a software problem may have caused a parasitic battery draw. I understand how a parasitic draw could discharge the battery while the vehicle is parked. However, I have not received an adequate explanation of why the vehicle lost all electrical power while the engine was running and the charging system should have been supplying power. I am requesting that General Motors open a formal product-safety case, review the dealership’s diagnostic and programming records, determine the complete cause of the in-motion shutdown, and provide written confirmation of the tests and repairs performed. Please provide me with the GM case number and escalate the matter for appropriate technical or field review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11755615

Incident

Aug 5, 2026

I am writing to express my disappointment with the quality and reliability of my vehicle. Since purchasing it, I have had to return it to the dealership on five separate occasions due to ongoing defects and mechanical issues. Shortly after purchasing the vehicle, the Super Cruise system failed to function properly and required service. At approximately 15,000 miles, I was informed that the brake pads were already excessively worn and needed replacement, which I believe is premature for a vehicle with such low mileage. Most recently, the check engine light illuminated, requiring another visit to the dealership for diagnosis and repair. These repeated issues have caused significant inconvenience, wasted time, and disrupted my daily life. I purchased this vehicle expecting it to be safe, dependable, and of high quality. Instead, I have experienced recurring problems that have seriously affected my confidence in the vehicle. Given the number of repair visits and the ongoing defects, I respectfully request that General Motors review my case and provide an appropriate resolution. I would appreciate a prompt response and a fair remedy to address these continuing issues. Thank you for your time and attention. I look forward to hearing from you soon.

NHTSA ID

11753149

Incident

Dec 21, 2025

The contact owns a 2024 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the engine warning light illuminated. The failure was a recurring failure. The vehicle was towed to a dealer and was diagnosed with engine failure. The vehicle was repaired, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 75.

NHTSA ID

11752054

Incident

Jun 15, 2025

Mileage

75 mi

There is a known issue with the software / brake monitoring system with the 2024 Chevy traverse. The brake pad sensor is faulty and the vehicles warning system tells you that your brake pads are critically low when in reality they are not. Even after you change the brakes and put a new sensor you cannot clear the notification. The only way to reset this is to either take it to the dealership for them to change your brakes or pay $200 to obtain the fix for the software. Now this is bricks maintenance meaning as the consumer you should be able to maintain your vehicle on your own but GM has made this impossible which will force the consumer to turn off their brake monitoring system to remove the faulty warning. This is a safety risk for the consumer and the other people on the roads. This update should be done free of charge but they refuse to do it.

NHTSA ID

11751986

Incident

Jul 21, 2026

VEHICLE: 2024/2025 Chevrolet Traverse RS COMPONENT: Electronic eBoost Brake Master Cylinder Assembly DESCRIPTION: Within a few months of purchasing the vehicle, the brake pedal began exhibiting excessive free play (long pedal travel) and significantly delayed stopping behavior, particularly dangerous at highway speeds. The vehicle requires substantially more stopping distance than normal, creating an imminent rear-end collision risk. This defect has been brought to the dealership's attention twice already. The vehicle was just serviced and returned for this same issue. After each service visit, the brakes temporarily function normally for only 500 to 1,000 miles before the dangerous delayed braking behavior returns. Previous dealer repairs included bleeding the brake lines and updating the Electronic Brake Control Module (EBCM) software — both failed to permanently resolve the issue. The root cause appears to be an internal bypass leak within the electronic eBoost brake master cylinder assembly, where defective internal rubber cartridge seals allow pressurized fluid to slip past them over time, progressively degrading braking performance until the next service intervention. This is a REPEAT safety failure. The vehicle has been serviced for this identical brake defect TWICE, and the condition returns each time within 500–1,000 miles of the repair. This issue is documented under GM Service Update N242482170 and TSB 25-NA-029, and is the subject of active class-action litigation affecting 2024–2025 GM SUVs. The driver and all vehicle occupants are placed at serious risk of injury or death due to the inability to stop the vehicle within a safe distance during normal highway driving conditions.

NHTSA ID

11751910

Incident

Jul 3, 2026

Vehicle: 2024 Chevrolet Traverse Z71 Mileage at first incident: 25,821 My 2024 Chevrolet Traverse Z71 experienced multiple safety‑critical electrical and ADAS failures. The vehicle had a Reduced Acceleration / limp‑mode event, accompanied by a strong antifreeze odor inside and outside the vehicle. Dealer diagnostics on 06/29/2026 and 07/16/2026 confirmed several trouble codes affecting the engine, braking system, and collision‑avoidance systems. The following diagnostic trouble codes were recorded: P3705 – Engine Coolant Pump Control Circuit Low (engine cooling fault) C0609 – Park Brake Actuator / Switch Signal Fault (brake system logic fault)-Active 6.29.26 10:12:43AM U160A – Lost Communication With Serial Data Gateway Module (CAN‑bus gateway failure)-Active 6.29.26 10:12:43AM U197A – Lost Communication With Front Radar Sensor Module (forward collision warning / AEB disabled)-Active 6.29.26 10:12:43AM These faults caused loss of radar‑based safety features, including Forward Collision Warning, Automatic Emergency Braking, and Adaptive Cruise Control. The vehicle displayed warnings and temporarily disabled ADAS functions. The Reduced Acceleration event created a hazardous situation in traffic. The dealer attributed the incident to “low coolant,” but the diagnostic codes clearly show electrical and communication failures across multiple safety‑critical modules. The antifreeze odor continues, suggesting a possible coolant leak or unresolved cooling system issue. The vehicle has been inspected by GM technicians, and the codes were documented on both visits but they say car is fine. The safety systems affected include brakes, engine cooling, electrical CAN‑bus communication, and collision‑avoidance radar modules. I am requesting NHTSA to record this complaint and evaluate whether these failures represent a broader safety defect in the 2024 Chevrolet Traverse Z71.

NHTSA ID

11751224

Incident

Oct 18, 2025

My breaks have been squealing on my 2024 Traverse since about 6 months after my purchase in 2024. I have taken it to the dealership on multiple occasions and they stated that GM knows of the issue but there is no fix. The system states my front breaks are low. I recently took my Traverse to a break repair/replacement shop and they stated my breaks are not low and they look great and numerous people have brought their Traverse in with the same squealing complaint. With the amount of complaints why hasn't GM done anything about it?

NHTSA ID

11748719

Incident

Dec 1, 2024

My cars brakes on its own at any speed with no surrounding objects. Car is always popping up with service issues. Super cruise bar in steering wheel cracked from summer heat now just dangles. Car locks and will not let you out of the vehicle.

NHTSA ID

11748413

Incident

Nov 1, 2024

My brakes are very squeaky and loud 3 months into buying my brand new car its been squeaking and the dealership is ignoring my issue they said my breaks were fine and tbe pads have alot of life left Its been a year and its still making noise

NHTSA ID

11739614

Incident

Apr 7, 2025

I have had a constant squeek with my brakes since the day I got the car.

NHTSA ID

11738430

Incident

Dec 31, 1969

I took my vehicle in several times for issues regarding the brakes. I was told for months nothing was wrong. The brake percentage was rapidly declining on the display and they just kept saying it would fix itself in an update. Finally the service brake alert came on prompting me to take it to the dealership again for the brakes. I was told my front brakes were completely gone and needed new pads and rotors and my back brake lines were severed and pouring brake fluid everywhere. I was told I was lucky I brought it when I did because I could have gone to stop and just not been able to. It was concerning because there was no warning or indication there was anything wrong and I kept being told everything was fine

NHTSA ID

11738313

Incident

Jan 5, 2026

Back in December 2025 took car in because there was a coolant leak until the car started. Alerting me that it was overheating in the middle of the freeway. I had to find a place to pull over while the car was alerting. With urgent urgent urgent alert to pull over. Took it into dealership and it Turns out it had a coolant hose leak . I took the car in for an oil change TODAY and turns out has a host leak again. The dealer did the inspection and I don’t have the part available to fix it. And this is a brand new car giving me issues. I travel far on weekend so this would be hazzard. The dealer said the water tank low because of the leak. It’s also the rear backseat window would not go Thank you It’s leaking, and that’s a safety issue. Because if there’s Down emergency, we can roll the window down. We also had an issue with the break pad alert system alert me. There was no brakes. It turned out to be in update issue and again I was going to travel on vacations. Those are other issues. I’ve had with the car but the maintenance issue today is at the clothes again is leaking and is a safety hazard because if I’m driving and the car and it overheats.

NHTSA ID

11736654

Incident

May 8, 2026

On the car seat there are two indicators to tell you if the seat is locked in place because it is a rotating car seat. Both indicators never fully go in the “green” meaning the seat is fully locked into place. The car seat is less than two years old and both indicators are malfunctioning, they aren’t going fully in the green. I reached out to the company with pictures and videos and they have done nothing to help. They said from the video it looks like the car seat is functioning properly and they will not fix or replace it.

NHTSA ID

11733544

Incident

Feb 1, 2026

Car stalled in middle of intersection. Had to get out push it out of the way turned on again after trying few times. Stalled again at stop sign won’t turn on locked out turned off car tried few more times got out pushed it out of the way tried few more times turned on again.

NHTSA ID

11728137

Incident

Mar 30, 2026

The 2024 Chevy Traverse has super cruise. It is basically an auto drive feature. It has sensors in the top part of the steering wheel. This plastic area is known for cracking and the dealership said there is nothing they can do. This is absurd. They know there is an issue with the wheels cracking and they are not fixing them under the warranty.

NHTSA ID

11725979

Incident

Mar 20, 2026

At purchase, I noticed that the brakes felt spongy and were screeching when the salesmen pulled up. The salesmen stated that new brakes always screech due to burned plastic. Weeks later, I scheduled a servicing appointment with Chevy Crews in North Charleston, due to brake screeching, the repairmen told me again that the brakes had condensation on them, so he dusted them off and the screeching would stop in 3 weeks. 3 weeks later I returned again, the salesmen told me that GMC made the vehicles with faulty brakes. My vehicle was seen over 4 times for screeching brakes, thousands of consumers have complained about the same issue, and GMC has failed to act.

NHTSA ID

11725743

Incident

Oct 1, 2024

Vehicle driving 32 miles an hour had sudden brake failure. The brakes did not work. Then, the vehicle had the following faults; ESC fault, traction and stability control fault, brake system fault, air conditioning failure (blowing hot air while 92 degrees out), lane assist fault, power steering fault. The vehicle almost slammed into traffic as it could not stop. The vehicle has 14872 miles.

NHTSA ID

11723683

Incident

Mar 11, 2026

Approximately four weeks ago on 02/03/2026, during rainy conditions, the brakes on the vehicle did not function properly, creating a serious safety concern. At the same time, a hose connected broke and there was a strong burning smell coming from the vehicle. I also noticed fluid leaking from the vehicle. I immediately took the vehicle to the dealership for repair, and the vehicle remained there for approximately five days for inspection, parts, and repair. Additionally, this is now my third time bringing the vehicle in for service. During previous visits, I asked the service department about the condition of my brakes because they were making a squeaking noise and I was concerned about their performance. I was told by the service department that the brakes were fine, that I still had plenty of brake life remaining, and that the squeaking noise was normal. However, as of March 4, 2026, my vehicle displayed a new warning message stating “Service Brake Pad Monitor – Front Brakes.” This is concerning because the vehicle currently has approximately 25,490 miles. Given the previous brake concerns I reported and the dealership’s response that the brakes were normal, the new warning message raises additional concerns about the safety and reliability of the braking system. Because this defect involves the braking system and creates a safety concern, I am requesting that General Motors review my case under the applicable Lemon Law and advise me on the next steps toward either a vehicle replacement or buyback if the issue cannot be fully resolved.

NHTSA ID

11722233

Incident

Mar 4, 2026

Vehicle overheated while driving on interstate in 32F weather. No warnings lights warning of low coolant - only noticed climbing temperature gauge and cooling fans running at full speed. Pulled over and drove slowly to nearest exit with service station. Found coolant reservoir completely empty but with no obvious leaks. Chevrolet dealer diagnosed leaking radiator hose - typical with numerous social media report of similar issue with the 2024 model year Chev Traverse Generation 3.

NHTSA ID

11721396

Incident

Feb 15, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The front and rear brake system is malfunctioning. Both front and rear rotors have developed significant premature heat “hot spots,” causing loud, persistent squealing and excessive heat from the front wheels. It began with the front brakesm July 2025 and as of October 2025 the rear brakes had the same issues. This vehicle is available for inspection upon request. ----- How was your safety or the safety of others put at risk? This issue involves the primary braking system. The front and rear brakes become excessively hot and produce loud, constant squealing. I am concerned about potential brake drag, caliper malfunction, or premature rotor damage, which could reduce braking efficiency or lead to brake failure. Because this affects stopping performance, it presents a potential safety risk to myself, passengers, and others on the road. ---- Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The Chevrolet dealership confirmed that both front and rear rotors have heat hot spots and advised replacement of the rotors and brake pads. Although I replaced the front break parts as suggested this did not repairthe issues. The vehicle is currently under review by a GM technician, but they have delayed a response sense January 14, 2026. ----- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. The vehicle was inspected by a Chevrolet dealership and reviewed by a GM technician. It has not been inspected by police or insurance representatives. --- There were no dashboard warning lights. The primary symptom was loud, persistent squealing from the front and rear brakes and noticeable premature heat spots on all the roters. The noise developed within approximately one year of ownership and at relatively low mileage for a new vehicle.

NHTSA ID

11721216

Incident

Jul 1, 2025

This was one of about ten times this has randomly happened when using Super Cruise. We were heading south on I-41 and super cruise is active and set around 80 mph, I entered an area where Super Cruise became unavailable or the system indicates that road information is not available, the vehicle immediately began to rapidly decelerate to under 60 mph within 5 seconds of the vehicle notifying me with red bar on steering wheel and one buzz of my seat. Causing serious concern for safety of my family in the vehicle. During this deceleration, I am unable to override or stop it — pressing the brake pedal does not cancel the slowdown, applying the accelerator has no effect, and no control buttons will disengage Super Cruise. All pedals are dead. All buttons to cancel do not disengage what the CAR is doing. The vehicle continues to slow down on its own, which poses a significant safety risk on highways and interstates.

NHTSA ID

11719820

Incident

Dec 20, 2025

The contact owns a 2024 Chevrolet Traverse. The contact stated that while driving out of the dealer's parking lot at 4-5 MPH and depressing the accelerator pedal, the messages "Service ESC System" and "Brake System Failure - Press Hard to Brake - Do Not Drive" were displayed, and the check engine warning light illuminated. The contact stated that the vehicle failed to respond while depressing the brake pedal, and the vehicle rolled to a stop. The vehicle was taken back to the dealer, where the failure was associated with the braking system. The dealer disconnected and reconnected the battery, and the dealer cleared the codes. The dealer informed the contact that the vehicle was repaired and returned the vehicle to the contact; however, the contact stated that the dealer had failed to determine the cause of the failure and to perform an adequate repair of the vehicle. Additionally, the contact stated that the brakes had been making an abnormal squeaking sound while the brake pedal was depressed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed; however, the contact had not yet been contacted. The failure mileage was 16,876.

NHTSA ID

11717578

Incident

Feb 6, 2026

Mileage

16,876 mi

The contact's wife owns a 2024 Chevrolet Traverse. The contact stated that while his wife was driving 60 MPH, the brake pedal was depressed and went to the floorboard, and the vehicle failed to respond. The driver engaged the parking brake; however, the vehicle failed to respond. The driver swerved to avoid the vehicle in front, drove over an incline, jerked the steering wheel, and the vehicle eventually stopped. The message "Braking Module System Failure" was displayed. The contact stated that the incident was frightening for his wife and his two children, who were also inside the vehicle. The vehicle was towed to the dealer, where it was acknowledged that the braking system module and the parking brake had failed; however, no official diagnostic information was provided. The vehicle was repaired under warranty, and the contact was advised that the vehicle was drivable; however, the contact advised the dealer that there were safety concerns because the cause of the failure was not yet determined, and there was no guarantee that the failure would not recur. The vehicle was driven back to the residence, although the contact remained concerned. The manufacturer was notified of the failure, and a case was filed, but no further assistance was provided. The failure mileage was approximately 28,000.

NHTSA ID

11716124

Incident

Jan 11, 2026

Mileage

28,000 mi

The contact owns a 2024 Chevrolet Traverse. The contact stated that after arriving at the intended destination and turning off the vehicle, the vehicle failed to restart. There was no warning light illuminated; however, the OnStar App notified the contact that the battery voltage was low. The vehicle was towed to the dealer, but the cause of the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.

NHTSA ID

11715349

Incident

Jan 15, 2026

Mileage

15,000 mi

The car has a check engine light. Code reads P3075. The app shows an Engine Cooling System error. Please schedule service now. The dealer diagnosed the issue: the coolant pipe to the radiator has failed and needs to be replaced. The part is on backorder, and there is no ETA for the repair.

NHTSA ID

11715306

Incident

Feb 2, 2026