Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2015 Chevrolet Trax submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
RELAY SYSTEM- TRUCK RELAY WENT OUT MULTIPLE TIMES, UNABLE TO OPEN TRUNK. WHEN REPLACED CAUSED ALL RELAYS INCLUDING (AIRBAG, HEADLIGHTS, DASH BOARD, AND TRUNK RELAYS) TO NO LONGER WORK. HAVE HAD MECHANIC REPROGRAM SYSTEM BUT NO LONGER WORKS.
THE AIRBAG SENSOR FOR THE PASSENGER SEAT IS NOT WORKING PROPERLY. WHEN PASSENGER IS SEATED THE LIGHT "PASSENGER AIRBAG OFF" IS SHOWN AS IF NO ONE IS SEATED. AIRBAG ISN'T TURNED TO THE ON POSITION. THIS HAPPENS AS SOON AS THE PASSENGER SEATS DOWN, WHILE THE CAR IS STATIONARY OR MOVING. THE SENSOR IS DEFECTIVE. I HAVE BEEN DRIVING LIKE THIS FOR FEW YEARS NOW. WHEN BROUGHT UP THE ISSUE I HAVE BEEN TOLD BY AN EMPLOYE AT THE DEALERSHIP IT WAS BECAUSE THE PASSENGER MIGHT NOT BE SEATED PROPERLY. I FINALLY INSISTED ON HAVING IT CHECK AND TURNED OUT THAT THE DEALER FOUND THE SENSOR FOR THE AIRBAG PASSENGER SEAT WAS IN FACT DEFECTIVE/FAILING. THE DEALER CHARGED ME THE COST OF THE REPAIR (AS I NOW OWN THE CAR) EVEN THOUGH AT THE TIME WHEN THE PROBLEM STARTED THE CAR WAS STILL UNDER THE WARRANTY. THIS PROBLEM DID OCCUR 1 YEAR AFTER I STARTED LEASING THE CAR AND I KNOW NOW THAT MY PASSENGER WAS AT RISK THE WHOLE TIME, DURING AND AFTER THEIR WARRANTY EXPIRED. I HAVE LOOKED INTO SOME FORUM AND REALIZED OTHER PEOPLE HAD THE SAME ISSUES AND WERE TOLD THE SAME THING AT FIRST (THAT THE PASSENGER WASN'T SEATING RIGHT OR LIGHT WEIGHT ETC..) WHEN IN FACT THEIR SENSOR WAS/IS DEFECTIVE.
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. WHILE DRIVING APPROXIMATELY 35 MPH, THE "PASSENGER SIDE AIR BAG OFF" WARNING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO REICHARD CHEVROLET (575 ARLINGTON RD, DAYTON, OH 45309) WHERE IT WAS DIAGNOSED THAT THE SENSOR ON THE PASSENGER SIDE NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,917.
WHEN I BOUGT IT MY VEHICLE WAS JUST LIKE THAT....
TL* THE CONTACT OWNED A 2015 CHEVROLET TRAX. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR OF THE VEHICLE, BUT THE VEHICLE FAILED TO RESPOND OR STOP. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE FRONT DRIVER SIDE SEAT BELT BECAME PARTIALLY DETACHED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN...UPDATED 04/13/17*BF ....UPDATED 06/21/17 *BF *AS
MY 2015 TRAX HAD COLIDED WITH ANOTHER VEHICLE ON THE FRONT PASSENGER SIDE OF THE TRAAX VERSES THE BED OF A GMC PICKUP AT A MOERATE SPEED. THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. PASSENGER IN RIGHT HAND FRONT SEAT WAS FASTENED WHITH A SEAT BELT AND SUFFERERD A CLOSED SCULL CONCUSSION WITH WHIPLASH.THE VEHICLE COLLIDED ON A PRIVATE STREET WHEN THE GMC PICKUP BACKED OUT OF A DRIVEWAY WHITHOUT YEIDING THE RIGHT OF WAY(POLICE REPORT FINDING).
TL* THE CONTACT OWNED A 2015 CHEVROLET TRAX. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE FACE, CHEST, AND LEGS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS LATER TOWED AND DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 08/12/16*LJ UPDATED 09/21/2017*JS UPDATED 6/12/18*JB
ON JUNE 11, 2016, I WAS DRIVING 60 MPH AND HAD A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WAS SIGNIFICANT DAMAGE TO MY VEHICLE. THIS WAS A 4 LANE HIGHWAY, AND A DEER RAN OUT IN FRONT OF ME. THE SHERRIFF'S DEPARTMENT RESPONDED AND A REPORT HAS BEEN FILED.
I HAD A FRONT END COLLISION LAST NIGHT DOING 60 MILES PER HOUR. THE AIR BAG DID NOT DEPLOY.
TL* THE CONTACT OWNED A 2015 CHEVROLET TRAX. WHILE DRIVING 50 MPH, THE CONTACT FELL ASLEEP AND CRASHED HEAD ON INTO A BRICK WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN ANKLE AND STOMACH INJURIES DUE TO THE SEAT BELT, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT COLLISION LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,100.
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. WHILE DRIVING APPROXIMATELY 3 MPH, THE CONTACT APPROACHED A FOUR WAY STOP AND WAS REAR ENDED ON THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY. THE POLICE AND FIRE DEPARTMENT WERE PRESENT AND A REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CONTACT SUSTAINED BACK PAIN, SPINAL INJURIES, AND WHIPLASH. THE CONTACT WAS TREATED AND RELEASED THE SAME DAY. THE VEHICLE WAS TOWED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,300. UPDATED 06/10/16*LJ .UPDATED 06/28/16 *BF *CN
TL* THE CONTACT OWNED A 2015 CHEVROLET TRAX. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS SUBSEQUENTLY TOTALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT RESPOND. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 7,400.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .