2015 Chevrolet Trax Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2015 Chevrolet Trax, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine2317.6%
- Electrical2116.0%
- Powertrain (other)1813.7%
- Steering139.9%
- Airbags129.2%
- Driver assistance86.1%
- Brakes86.1%
- Suspension75.3%
- Fuel system64.6%
- Body & structure53.8%
- Seat belts53.8%
- Other / unspecified32.3%
- Visibility10.8%
- Exterior lighting10.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
While driving in the highway vehicle lost power and gray smoke came out off the exhaust, it was hard to accelerate and TCS warning light and check engine light popped up. TCS warning light extinguished but check engine light still on. Cars behind me could have hit me from behind, because it was a sudden loss of speed, it made other drivers switch lanes creating the risk of crashing others or myself. I have taken the car to a mechanics and some say it’s the turbo and others say they don’t know what it can be and can’t really help me.
My radio turns up and changes by itself . It’s leaking oil an I’ve replaced everything a can’t figure it out , if anything it’s the engine it just won’t make sense . I dumped so much money into it already
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
My radio turns up and changes by itself . It’s leaking oil an I’ve replaced everything a can’t figure it out , if anything it’s the engine it just won’t make sense . I dumped so much money into it already
I have had multiple engine problems with my trax. For starters, shortly after I bought it in 2021 I had to have the radiator replaced, then in Aug or Sept 2022 I had to have the coil pack replaced, the in Oct 2022 the turbo needed to be replaced. Exactly 1 year after replacing the turbo, I had to replace it again in Oct 2023. Now I'm being told that these cars are having problems with Piston rings going out. After repleacing the turbo once again, my car was still acting up. I took it back to the mechanic and they told me my piston rings are shot. Due to this issue, I now need a new motor. I've been told by 3 different Automotive shops that they have replaced several engine in the past 5 months due to the Piston rings and turbo going out in them. My car is a sitting duck. I'm highly mad. To add full to the fire, some of my features are not working due to an electrical issue.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Left red light on major hwy. Car stuck in first gear. Took MI turn around and no power steering. Limped home in first gear. Internet says there was a recall for 2014-15 Trax for same problems; Dealer says there's not, and told me to drive it there in 1st gear to check it out !
The contact owns a 2015 Chevrolet Trax. The contact stated that while operating the vehicle the engine suddenly began to sputter and the check engine and traction control warning lights were illuminated. The vehicle was towed to the local dealer who diagnosed that the rear differential had failed and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the rear differential had previously failed and was replaced in 2019 however, the failure reoccurred. The manufacturer was not yet notified of the failure. The VIN was not available. The failure mileage was 88,857.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Left red light on major hwy. Car stuck in first gear. Took MI turn around and no power steering. Limped home in first gear. Internet says there was a recall for 2014-15 Trax for same problems; Dealer says there's not, and told me to drive it there in 1st gear to check it out !
I am unable to control my vehicle. Something in front end of vehicle pushes and pulls the vehicle from left to right without being able to regain control. Loud popping and clunking while turning..Braking has also been a majoir issue along with suspension/steering issues. I would greatly appreciate these things to be fixed immediately beings there has been a recall years ago and I was never notified!
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
RELAY SYSTEM- TRUCK RELAY WENT OUT MULTIPLE TIMES, UNABLE TO OPEN TRUNK. WHEN REPLACED CAUSED ALL RELAYS INCLUDING (AIRBAG, HEADLIGHTS, DASH BOARD, AND TRUNK RELAYS) TO NO LONGER WORK. HAVE HAD MECHANIC REPROGRAM SYSTEM BUT NO LONGER WORKS.
THE AIRBAG SENSOR FOR THE PASSENGER SEAT IS NOT WORKING PROPERLY. WHEN PASSENGER IS SEATED THE LIGHT "PASSENGER AIRBAG OFF" IS SHOWN AS IF NO ONE IS SEATED. AIRBAG ISN'T TURNED TO THE ON POSITION. THIS HAPPENS AS SOON AS THE PASSENGER SEATS DOWN, WHILE THE CAR IS STATIONARY OR MOVING. THE SENSOR IS DEFECTIVE. I HAVE BEEN DRIVING LIKE THIS FOR FEW YEARS NOW. WHEN BROUGHT UP THE ISSUE I HAVE BEEN TOLD BY AN EMPLOYE AT THE DEALERSHIP IT WAS BECAUSE THE PASSENGER MIGHT NOT BE SEATED PROPERLY. I FINALLY INSISTED ON HAVING IT CHECK AND TURNED OUT THAT THE DEALER FOUND THE SENSOR FOR THE AIRBAG PASSENGER SEAT WAS IN FACT DEFECTIVE/FAILING. THE DEALER CHARGED ME THE COST OF THE REPAIR (AS I NOW OWN THE CAR) EVEN THOUGH AT THE TIME WHEN THE PROBLEM STARTED THE CAR WAS STILL UNDER THE WARRANTY. THIS PROBLEM DID OCCUR 1 YEAR AFTER I STARTED LEASING THE CAR AND I KNOW NOW THAT MY PASSENGER WAS AT RISK THE WHOLE TIME, DURING AND AFTER THEIR WARRANTY EXPIRED. I HAVE LOOKED INTO SOME FORUM AND REALIZED OTHER PEOPLE HAD THE SAME ISSUES AND WERE TOLD THE SAME THING AT FIRST (THAT THE PASSENGER WASN'T SEATING RIGHT OR LIGHT WEIGHT ETC..) WHEN IN FACT THEIR SENSOR WAS/IS DEFECTIVE.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Control arm
EXPERIENCED SEVERE MECHANICAL ISSUES, SUCH AS THE ENGINE OVERHEATING, TEMPERATURE GAUGE BREAKING, COOLANT SYSTEM MALFUNCTIONING, BATTERY HAVING TO BE REPLACE TWICE, BRAKES OVERHEATING, BRAKES UNABLE TO COME TO A FULL STOP, BRAKES SQUEAKING, VEHICLE SQUEAKING WHEN BACKING UP, THROTTLE JUMPING, AND THE STABILITY TRACK ALSO BREAKING
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I am unable to control my vehicle. Something in front end of vehicle pushes and pulls the vehicle from left to right without being able to regain control. Loud popping and clunking while turning..Braking has also been a majoir issue along with suspension/steering issues. I would greatly appreciate these things to be fixed immediately beings there has been a recall years ago and I was never notified!
EXPERIENCED SEVERE MECHANICAL ISSUES, SUCH AS THE ENGINE OVERHEATING, TEMPERATURE GAUGE BREAKING, COOLANT SYSTEM MALFUNCTIONING, BATTERY HAVING TO BE REPLACE TWICE, BRAKES OVERHEATING, BRAKES UNABLE TO COME TO A FULL STOP, BRAKES SQUEAKING, VEHICLE SQUEAKING WHEN BACKING UP, THROTTLE JUMPING, AND THE STABILITY TRACK ALSO BREAKING
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
My radio turns up and changes by itself . It’s leaking oil an I’ve replaced everything a can’t figure it out , if anything it’s the engine it just won’t make sense . I dumped so much money into it already
I am unable to control my vehicle. Something in front end of vehicle pushes and pulls the vehicle from left to right without being able to regain control. Loud popping and clunking while turning..Braking has also been a majoir issue along with suspension/steering issues. I would greatly appreciate these things to be fixed immediately beings there has been a recall years ago and I was never notified!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The contact owns a 2015 Chevrolet Trax. The contact stated while driving 65 MPH, the vehicle lost motive power and stalled without warning. The contact pulled over to the side of the road and had the vehicle tow to the dealer. The dealer replaced the fuel module, but the failure reoccurred. The vehicle was towed to the dealer however, no cause for the failure was found. The dealer however, stated that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 116,959.
I have recently heard what could best be described as a squealing sound. I could also smell fuel inside the vehicle while driving. I thought it was oil that had leaked onto the serpentine belt and had it replaced but the noise continued. Listening closer I realized it was coming from the area around the intake manifold. Searching online I found several YouTube videos and comments from people mentioning loose spark plugs caused their issue. Checking mine I found that two of the four spark plugs were loose enough to not require a wrench to remove them. Tightening them eliminated the noise. I have owned this vehicle since it was brand new and have never asked a mechanic to check or replace spark plugs, nor have I done it myself. I did recently replace the intake manifold, which required removing and reinstalling the ignition coil. I feel like loose spark plugs represent a fire hazard as it allow the fuel to blow past the cylinders and into the engine compartment.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The paint is peeling off. It started as a bubble and then popped. There is no rust to indicate this being from wear and tear. The back and two spots on the hood are affected by this issue.
The paint on my Blue Chevy Trax flakes off in multiple areas.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
#1 - Safety Issue of the Passenger Rear Door's Lock will not lock/unlock (button will not go up and down) to be able to get in or out of car from the back seat - the 'motor'? can be heard engaging when either the door lock/unlock button is pressed or the key fob is pressed to lock/unlock - but the button is stuck in a position that you cannot pull it up to get in or out of the car. ------ #2 - Safety Issue of the Back Seat Safety Belts near door continues to twist within an area that cannot easily be gotten to, causing the Safety Belt to not be able to be pulled out or retract - making them unable to be used, as they are jammed and cannot fit around a person to lock into the clasp to hold them into the back seat. Safety Issue of the Passenger Rear Door's Lock will not lock/unlock (button will not go up and down) to be able to get in or out of car from the back seat - the 'motor'? can be heard engaging when either the door lock/unlock button is pressed or the key fob is pressed to lock/unlock - but the button is stuck in a position that you cannot pull it up to get in or out of the car. Both incidents occurred after Purchase in November, 2020 at First City Used Auto, Gonic NH and they would not claim responsibility to fix, despite both issues being Safety Issues/Defects of Car.
THE REAR SEAT BELTS HAVE BEEN REPLACED SEVERAL TIMES BECAUSE THEY HAVE FAILED TO RETRACT. THE VEHICLE HAS A LITTLE OVER 50,000 MILES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2015 Chevrolet Trax. The contact stated that upon entering the vehicle, the vehicle failed to emit an audible chime, indicating that the seat belts had not been fastened. While driving at an undisclosed speed, the contact heard an abnormal clicking sound coming from the front end of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the passenger’s side upper control arm. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V652000 (Suspension) and NHTSA Campaign Number: 16V422000 (Electrical System, Equipment) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 94,000.
I HAVE BEEN SENT A PRETTY EGREGIOUS RECALL BY GM. I MADE AN APPOINTMENT WITH THE DEALER I PURCHASED THE CAR FROM. DEALERSHIP TOLD ME THEY HAD TO ORDER THE PART. IT'S BEEN A MONTH. WHEN I WENT TO THE DEALERSHIP, THEY SAID THE PART WAS NOT IN. MEANWHILE, MY FRIEND HAD HER RECALL FIXED THERE. THIS IS REGARDING A JOINT IN ONE OR BOTH FRONT LOWER CONTROL ARMS THAT CAN SEPARATE YOUR TIRES FROM THE VEHICLE. PRETTY SCARY, BUT I AM GETTING NOWHERE WITH THE CHEVROLET PEOPLE. I CALL EVERY DAY. HOW CAN YOU HELP ME ?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
NOV 2015 RADIO CONTINUES TO PLAY AFTER I EXITED AND WALKED AWAY, THIS HAPPEN 2-4 ADDITIONAL TIMES. NOV. 2015 AFTER A HEAVY RAIN THERE WOULD BE STATIC IN THE RADIO, THE INSIDE DOOR PANEL WOULD BE WET. 11/21/15 THE INSIDE WINDSHIELD HAD CONDENSATION AND FROST, THE VIDEOS PROVIDED WILL SHOW 2 ADDITIONAL TIMES THE CONDENSATION INSIDE WAS PRESENT. MARCH 2016, CHECK ENGINE LIGHT CAME ON AND REMAINED ON FOR A FEW DAYS. THE FOLLOWING EVENTS ALL HAPPENED BETWEEN JAN 2016- PRESENT, DASHBOARD DISPLAY WOULD FLICKER, AND GO DEM BOTH DAYTIME AND NIGHT (WHILE IN MOTION). THE BACK UP CAMERA WOULD GO BLACK WHEN IT REAPPEARED IT WOULD HAVE RED AND YELLOW STREAKS. THE DISPLAY WOULD GO BLACK, I COULD HEAR THE RADIO PLAYING BUT SCREEN WOULD BE BLACK( WHILE IN MOTION). THE START UP DISPLAY WOULD FREEZE AS WELL AS THE BACK UP CAMERA FREEZES AND I DON'T KNOW THAT IS ANYTHING OR ANYONE BEHIND ME, CHECK ENGINE LIGHT CAME ON AGAIN (WHILE IN MOTION). MOST RECENTLY THE DASHBOARD DISPLAY IS NOT ALWAYS PRESENT ONLY A BLACK SCREEN, AND THE HEADLIGHTS ARE INTERMITTENTLY GOING COMPLETELY OUT WHEN PUT IN PARK AND AFTER ABOUT 10-15 SECONDS COMES BACK ON. ALL OTHER ISSUES THE VEHICLE WAS STATIONARY. WHEN FILLING UP THE GAS TANK I USE TO GET APPROXIMATELY 370 MILES UNTIL EMPTY, HOWEVER INTERMITTENTLY I NOW GET 290-386. THE FILE OF ALL THE RECEIPTS I'VE RECEIVE FROM BILLION WHEN I WOULD TAKE THE VEHICLE IN, IS TO LARGE TO ATTACH. WHICH ARE VIDEOS THAT SHOW THE CONDENSATION AND THE CHECK ENGINE LIGHT ON.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
RELAY SYSTEM- TRUCK RELAY WENT OUT MULTIPLE TIMES, UNABLE TO OPEN TRUNK. WHEN REPLACED CAUSED ALL RELAYS INCLUDING (AIRBAG, HEADLIGHTS, DASH BOARD, AND TRUNK RELAYS) TO NO LONGER WORK. HAVE HAD MECHANIC REPROGRAM SYSTEM BUT NO LONGER WORKS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .