Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 94 NHTSA owner-reported complaints for the 2015 Chevrolet Trax. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 94 · page 1 of 4
Left red light on major hwy. Car stuck in first gear. Took MI turn around and no power steering. Limped home in first gear. Internet says there was a recall for 2014-15 Trax for same problems; Dealer says there's not, and told me to drive it there in 1st gear to check it out !
While driving in the highway vehicle lost power and gray smoke came out off the exhaust, it was hard to accelerate and TCS warning light and check engine light popped up. TCS warning light extinguished but check engine light still on. Cars behind me could have hit me from behind, because it was a sudden loss of speed, it made other drivers switch lanes creating the risk of crashing others or myself. I have taken the car to a mechanics and some say it’s the turbo and others say they don’t know what it can be and can’t really help me.
My radio turns up and changes by itself . It’s leaking oil an I’ve replaced everything a can’t figure it out , if anything it’s the engine it just won’t make sense . I dumped so much money into it already
I am unable to control my vehicle. Something in front end of vehicle pushes and pulls the vehicle from left to right without being able to regain control. Loud popping and clunking while turning..Braking has also been a majoir issue along with suspension/steering issues. I would greatly appreciate these things to be fixed immediately beings there has been a recall years ago and I was never notified!
The paint is peeling off. It started as a bubble and then popped. There is no rust to indicate this being from wear and tear. The back and two spots on the hood are affected by this issue.
Control arm
I have had multiple engine problems with my trax. For starters, shortly after I bought it in 2021 I had to have the radiator replaced, then in Aug or Sept 2022 I had to have the coil pack replaced, the in Oct 2022 the turbo needed to be replaced. Exactly 1 year after replacing the turbo, I had to replace it again in Oct 2023. Now I'm being told that these cars are having problems with Piston rings going out. After repleacing the turbo once again, my car was still acting up. I took it back to the mechanic and they told me my piston rings are shot. Due to this issue, I now need a new motor. I've been told by 3 different Automotive shops that they have replaced several engine in the past 5 months due to the Piston rings and turbo going out in them. My car is a sitting duck. I'm highly mad. To add full to the fire, some of my features are not working due to an electrical issue.
The contact owns a 2015 Chevrolet Trax. The contact stated that upon entering the vehicle, the vehicle failed to emit an audible chime, indicating that the seat belts had not been fastened. While driving at an undisclosed speed, the contact heard an abnormal clicking sound coming from the front end of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the passenger’s side upper control arm. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V652000 (Suspension) and NHTSA Campaign Number: 16V422000 (Electrical System, Equipment) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 94,000.
The paint on my Blue Chevy Trax flakes off in multiple areas.
The contact owns a 2015 Chevrolet Trax. The contact stated that while driving at various speeds, the steering wheel occasionally seized. There were no warning lights illuminated. The vehicle was taken to the local dealer, and the contact was informed that the vehicle was operating as intended. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred. The vehicle was taken to the same local dealer, where a software update was performed, but the failure persisted. The manufacturer was contacted and opened a case. The failure mileage was approximately 90,000.
The contact owns a 2015 Chevrolet Trax. The contact stated that while his daughter was driving 55 MPH, the vehicle experienced a loss of power of steering assist. Additionally, the vehicle stalled. No warning lights were illuminated. The contact related the failure to NHTSA Campaign Number: 15V146000 (Steering). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
The contact owns a 2015 Chevrolet Trax. The contact stated while driving 65 MPH, the vehicle lost motive power and stalled without warning. The contact pulled over to the side of the road and had the vehicle tow to the dealer. The dealer replaced the fuel module, but the failure reoccurred. The vehicle was towed to the dealer however, no cause for the failure was found. The dealer however, stated that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 116,959.
My 2015 blue Chevy Trax is under 38k miles and the paint is peeling off the tailgate under the window. After finding out that many of my same car, same color are having the exact same issue in the same spot. I can provide pictures of when the peeling started happening and in a short amount of time how much has come off. My safety has not been put at risk. It has been taken to an authorized Chevy dealership and was told that there was nothing they could do, I showed all the other cars of my same model and color having the same issue and they said because there was no recall there was nothing they could do. This seems to be a factory defect with the car, but it is being ignored by Chevy because it is out of warrently timeline.
The passenger side control arm is messed up and this is throwing the vehicle out of alignment
On 02/02/21 My 2015 Chevy Trax LTZAWD mileage 96,612 was taken to Karl Tyler Lewiston Chevrolet, Lewiston, Idaho. I experienced the check engine light and stabil trak light came on engine lost compression. The dealership said it had a code P300 misfire and replaced the coil, sparkplugs and oil change. the following morning on my way to work at 3:30AM the check engine light came on. Took the vehicle back to the dealership again a code P300 misfire. The following day again check engine light, again code P300 misfire was told sometimes the computer retains codes. On May 3, 2022 on my way home while traveling uphill the check engine light came on. Vehicle lost all compression car would not move forward I was on a curve going upward on an incline no shoulder, I put the car in neutral and allowed it to coast downhill till I could get to a place where it could be off road. Towed to Karl Tyler Lewiston Chevrolet, Lewiston, Id. Was told needs new engine. They told me that GM would consider under warranty allowing for MSRP charge and GM would cover 10% and I would be responsible for the remaining $7600.00 No recall on engine. Mileage 118,000 No Recall on engine yet
I have recently heard what could best be described as a squealing sound. I could also smell fuel inside the vehicle while driving. I thought it was oil that had leaked onto the serpentine belt and had it replaced but the noise continued. Listening closer I realized it was coming from the area around the intake manifold. Searching online I found several YouTube videos and comments from people mentioning loose spark plugs caused their issue. Checking mine I found that two of the four spark plugs were loose enough to not require a wrench to remove them. Tightening them eliminated the noise. I have owned this vehicle since it was brand new and have never asked a mechanic to check or replace spark plugs, nor have I done it myself. I did recently replace the intake manifold, which required removing and reinstalling the ignition coil. I feel like loose spark plugs represent a fire hazard as it allow the fuel to blow past the cylinders and into the engine compartment.
The contact owns a 2015 Chevrolet Trax. The contact stated that while driving at various speeds, the vehicle would jerk and hesitate, and excessive smoke was present coming from the rear exhaust pipes. The vehicle was taken to an independent mechanic who diagnosed that there was no lubrication to the engine due to a lack of engine oil. The vehicle was taken to the local dealer. No further information was available. The vehicle was not repaired. The manufacturer was notified but no assistance was offered. The failure mileage was 72,000.
The contact owns a 2015 Chevrolet Trax. The contact stated that while driving at various speeds, an abnormal, burning odor would emit throughout the vehicle cabin without warning. The contact's husband inspected that vehicle and discovered that the coolant had leaked out of the reservoir. The contact initially took the vehicle to the dealer where they informed her that the water pump and a transmission valve were leaking. The contact then took the vehicle to an independent mechanic where they replaced the serpentine belt. The contact stated that the vehicle was not equipped with a temperature gauge which caused the contact to not know that her vehicle was overheating. The contact stated that additional work needed to be performed on the vehicle due to the lack of a temperature gauge. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 81,000.
The contact owns a 2015 Chevrolet Trax. The contact stated that while operating the vehicle the engine suddenly began to sputter and the check engine and traction control warning lights were illuminated. The vehicle was towed to the local dealer who diagnosed that the rear differential had failed and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the rear differential had previously failed and was replaced in 2019 however, the failure reoccurred. The manufacturer was not yet notified of the failure. The VIN was not available. The failure mileage was 88,857.
When I’m driving I started to hear the gear shifter sound like it’s moving inbetween drive or maybe out of drive I’m not really sure. Then after that happens when I stop driving and turn the car off the car won’t release the key from the ignition. I have to wait for it to lock itself into park and then the key will release.
While stopped and ready to move forward when I press the accelerator the car jerks only from stop to go forward it hesitates. It has the same transmission symptoms as other car I had. I’m very concerned about this issue because a transmission it’s very expensive and can’t afford to fix it due to Covid-19 have no money. Considering how much the dealers charge for a diagnostic it’s ridiculously expensive just to check a problem they already know that exists. Please help.
Component premature failure. 1. Purge valve replaced at 61,048 miles 2. Coolant flange and seal replaced at 61,511 miles 3. P0299 indicates problem with turbo charger compromised boost power, - injector control pressure sensor - EGR - MAP - Accelerator pedal Input I have to pay a expensive diagnostic from the dealer to find out the issue, it’s too expensive to do that now after Covid-19 money is scarce.
#1 - Safety Issue of the Passenger Rear Door's Lock will not lock/unlock (button will not go up and down) to be able to get in or out of car from the back seat - the 'motor'? can be heard engaging when either the door lock/unlock button is pressed or the key fob is pressed to lock/unlock - but the button is stuck in a position that you cannot pull it up to get in or out of the car. ------ #2 - Safety Issue of the Back Seat Safety Belts near door continues to twist within an area that cannot easily be gotten to, causing the Safety Belt to not be able to be pulled out or retract - making them unable to be used, as they are jammed and cannot fit around a person to lock into the clasp to hold them into the back seat. Safety Issue of the Passenger Rear Door's Lock will not lock/unlock (button will not go up and down) to be able to get in or out of car from the back seat - the 'motor'? can be heard engaging when either the door lock/unlock button is pressed or the key fob is pressed to lock/unlock - but the button is stuck in a position that you cannot pull it up to get in or out of the car. Both incidents occurred after Purchase in November, 2020 at First City Used Auto, Gonic NH and they would not claim responsibility to fix, despite both issues being Safety Issues/Defects of Car.
WITH ONLY 62,000 MILES THE REAR DIFFERENTIAL HAS A CRACK IN THE SIDE OF THE CASING. THIS ISSUE LEADS TO THE COMPLETE DRAINAGE OF THE DIFFERENTIAL FLUID. THIS IS AN ISSUE IN MULTIPLE CHEVY TRAX MODELS. IT HAS POTENTIAL TO SEIZE THE DIFFERENTIAL AND CAUSE A LOSS OF CONTROL OF THE VEHICLE. THIS PARTICULAR ISSUE WAS FOUND WHILE DRIVING AND A LOUD NOISE WAS COMING FROM THE REAR DIFFERENTIAL.
MY KEY WILL NOT COME OUT OF THE IGNITION WHEN PUT IN PARK AND TRYING TO EXIT THE VEHICLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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