2002 Chevrolet Van

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

2002 ASTRO VAN BECOMES DIFFICULT TO STOP . FEELS LIKE THE HYDRAULIC BOOSTER FAILS TO ENGAGE, NECESSITATING EXTREME PRESSURE TO BE APPLIED TO THE BRAKE PEDDLE TO STOP THE VEHICLE. THIS SITUATION TOOK PLACE FAIRLY OFTEN. AFTER REMOVING THE ABS FUSE THE BRAKES ARE WORKING FINE. *TR

NHTSA ID

10386777

Incident

Feb 1, 2011

Mileage

150,000 mi

I OWN A 2002 CHEVROLET VENTURE AWD. RECENTLY, I NOTICED AN OILY SUBSTANCE COMING FROM THE RIGHT, PASSENGER SIDE OF THE VAN. UPON FURTHER INVESTIGATION, I DISCOVERED THAT THE OIL WAS COMING FROM THE AIR CONDITIONER (A/C ) CONDENSER, DETERMINING THAT THE AIR CONDITIONER DID NOT WORK. IT WORKED FINE UNTIL THIS TIME. I CALLED REPAIR SHOPS, AND FOUND OUT THAT THE REPLACEMENT A/C CONDENSER WAS DESIGNED A LITTLE DIFFERENT, AND/OR THE WAY OF MOUNTING IT HAS BEEN UPGRADED. ALSO, I HAVE BEEN TOLD THAT THIS WAS COMMON ON THE PONTIAC MONTANA VANS. THE COST TO FIX IT WAS ANYWHERE FROM $975.00 TO $1175.00. NOW, IF THIS WAS A FLAW IN THE DESIGN, AND IT' WAS ILLEGAL TO VENT R-134A FREON INTO THE AIR, WHY HASN'T THIS BEEN ADDRESSED?*AK

NHTSA ID

10187474

Incident

Mar 26, 2007

Mileage

73,000 mi

CORROSION IN FRONT HUB BEARINGS LEADING TO PREMATURE AND ERRATIC ABS SENSOR PROBLEMS AND PULLING OF VEHICLE TO THE RIGHT. THIS OCCURS AT SLOW SPEED. GM HAS RECOGNIZED THIS PROBLEM AND HAS SELCTIVELY RECALLED CERTAIN MAKES OF AUTOMOBILES IN CERTAIN STATES. MY CHEVY ASTRO WAS NOT RECALLED. THE MECHANIC WHO REPAIRED THE PROBLEM (COST $1081) SAID THERE IS NO QUESTION IT IS THE SAME PROBLEM THAT THE RECALLED VEHICLES HAVE (INCLUDING HIS!). GM IS STONEWALLING IN ORDER TO SAVE MONEY. THIS PROBLEM HAS BEEN SHOWING UP FOR THE PAST COUPLE OF MONTHS AND WAS GETTING WORSE. *NM

NHTSA ID

10173128

Incident

Nov 8, 2006

Mileage

76,000 mi

ON SEPTEMBER 15, 2005 I FILLED MY GAS TANK UP FOR THE NEXT WEEK. ON SATURDAY SEPTEMBER 17,2005 I WENT TO GO TO THE STORE AND SMELLED GAS. MY HUSBAND LOOKED UNDER THE VAN AND STATED THAT GAS WAS LEAKING. I CALLED OUR MECHANIC MONDAY SEPTEMBER 19,2005 TOLD THEM WHAT WAS GOING ON. DROPPED THE VAN OFF TO THE MECHANIC TUESDAY SEPTEMBER 20,2005. UPON INSPECTION THEY NOTICED THAT THE FILL A NECK HOSE TO THE TANK AND ATTACHING HOSE IN CRACKED 80% AROUND. TO CORRECT THE PROBLEM THEY HAVE TO DROP MY ALMOST FULL TANK OF GAS AND REPLACE THE TANK AND ATTACHING PIECES. *NM

NHTSA ID

10137134

Incident

Sep 20, 2005

Mileage

44,682 mi

WE WERE INVOLVED IN A CRASH, A DRUNK DRIVER HIT OUR 2002 CHEVY ASTRO VAN IN THE FRONT LEFT SIDE BY A DODGE DAKOTA. WE WERE TRAVELING 35 MPH, OTHER VEHICLE SPEED UNKNOWN. THERE WERE 5 RESTRAINED PASSENGERS IN THE VEHICLE, THE 2ND ROW RIGHT PASSENGER'S SEAT BELT DID NOT RESTRAIN HER DURING THE ENTIRE CRASH. SHE HAD BRUSES ON HER LEFT HIP, RIGHT BREAST, RIGHT SHOULDER AND RIGHT ARM. (THE AIR BAGS DID NOT DEPLOY). SHE WOULD UP ON THE FLOOR BETWEEN THE BUCKET SEATS WITH HER LEGS UNDERNEATH HER. THE SEAT BELTS ARE BEING REPLACED (4 ARE COMPLETE, 1 THE CHEVY DEALER IS HAVING TROUBLE GETTING THE RIGHT PART). I HAVE THE OLD PARTS IN MY POSSESSION. WE WERE UNABLE TO DRIVE THE VEHICLE FROM THE CRASH SITE, THE DAMAGES WERE APPROXIMATELY $8,000

NHTSA ID

10124972

Incident

Mar 26, 2005

Mileage

64,000 mi

DRIVING CHEVROLET E3500 VAN WHEN LEFT REAR ORIGINAL EQUIPMENT FIRESTONE STEELTEX RADIAL R4S SEPARATED AND DAMAGED VAN. BODY DAMAGE TO VAN. RIGHT REAR TIRE HAS CRACK AROUND TREAD LIKE FIRESTONE WILDERNESS. *NLM

NHTSA ID

10023165

Incident

May 12, 2003

CONSUMER WANTED TO KNOW THE STATUS OF A VEHICLE OWNER'S QUESTIONNAIRE. *DT THE VEHICLE EXPERIENCED A PROBLEM WITH THE MIRRORS.*JB

NHTSA ID

10006553

Incident

Sep 13, 2002

WHILE TRAVELING ABOUT 60MPH ON HIGHWAY, VEHICLE STARTED TO VIBRATE. CONSUMER WAS ABLE TO PULL OVER TO THE SHOULDER. RIGHT REAR TIRE TREAD SEPARATED FROM WHEEL. FIRESTONE, P215/70R DEALERSHIP IS AWARE OF PROBLEM.*AK FIRESTONE REPLACED ALL FOUR TIRES. *SLC

NHTSA ID

8015770

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.