STEERING LOCKED UP ON '97 VENTURE VAN WHILE BEING OPERATED AT 70 MPH ON A STRAIGHT HIGHWAY. VEHICLE HAD TO BE TOWED, RACK AND PINION AND STEERING PUMP REPLACED.
- NHTSA ID
- 11013139
- Incident
- Apr 11, 2017
- Mileage
- 58,000 mi
Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 432 NHTSA owner-reported complaints for the 1997 Chevrolet Venture. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 432 · page 1 of 18
STEERING LOCKED UP ON '97 VENTURE VAN WHILE BEING OPERATED AT 70 MPH ON A STRAIGHT HIGHWAY. VEHICLE HAD TO BE TOWED, RACK AND PINION AND STEERING PUMP REPLACED.
TL* THE CONTACT OWNS A 1997 CHEVROLET VENTURE. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE SERVICE ENGINE LIGHT AND THE COOLANT LIGHT RANDOMLY KEPT ILLUMINATING. THE CONTACT STATED THAT THE VEHICLE OVERHEATED. THE MECHANIC WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWAITING THE DIAGNOSTIC RESULTS. THE CONTACT RECEIVED NO SOLUTION FROM THE MECHANIC AND WAS UNCERTAIN OF WHAT NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
REAR BRAKE LAMPS KEEP FAILING, LIGHT BAR ON TOP WORKS FINE BUT BOTH SIDE REAR BRAKE LAMPS FAIL CONTINUOUSLY. UPON DISASSEMBLY OF BRAKE LIGHT ONE CAN SEE THE SOCKETS AND BULB CONTACTS ARE MELTING. THIS VAN HAS ALREADY HAD THE ENTIRE REAR LIGHT ASSEMBLY ON EACH SIDE REPLACED BUT PROBLEM IS RECURRING. CLEANING/SANDING SOCKETS WORKS TEMPORARILY BUT PROBLEM RETURNS WITHIN A COUPLE OF WEEKS. BULB REPLACEMENT ALONE DOES NOT WORK. FILAMENTS IN BULBS ARE NOT BURNT OUT BUT CONTACTS ON BULBS AND SOCKETS ARE BURNT. THIS ONLY AFFECTS THE CIRCUIT THE BRAKE LIGHT FILAMENT IS ON, THE TAILLIGHTS (WHICH SHARE THE SAME MULTIFILAMENT BULB) ARE NOT AFFECTED. UPON FURTHER RESEARCH IT'S QUITE APPARENT THIS IS A PROBLEM VERY COMMON ACROSS MOST OR ALL MODEL YEARS OF THIS VAN. THIS IS A SAFETY ISSUE FOR THE OCCUPANTS - THE LIGHTS CAN (AND WILL) FAIL WITHOUT NOTICE LEAVING DRIVER VULNERABLE TO COLLISIONS FROM BEHIND DUE TO INADEQUATE SIGNALING. *TR
I BOUGHT 4 PEP BOYS DEFINITY TIRES W ROAD HASARD TOTAL WAS 424.58 ON 9/10/201. MILEAGE WAS152156..YESTERDAY 9/1/2011 IHAD A BLOW OUT ON L REAR TIRE. THE MILEAGE WAS158180. THEY TOLD ME IT WOULD BE PRO RATED,ONLY 6,000 MILES AND IT COST ME 41.52 FOR ANOTHER TIRE. IT COULDNT BE FIXED. WHAT WAS THE ROAD HAZZARD FOR? PS THEY OFFERED ME A OIL CHANGE AS A SETTELMENT. I TOLD THEM NO THANKS! *TR
1997 CHEVROLET VENTURE, UNIT 1 WAS EASTBOUND IN THE FAR RIGHT LANE. THE HOOD APPARENTLY WAS NOT LATCHED PROPERLY, FLEW UP AND BACK, SHATTERING THE WINDSHIELD. UPDATED 04/04/2011 *BF (OHIO TRAFFIC CRASH REPORT #10-0175-90)*JB UPDATED 04/22/11 *BF
1997 CHEVROLET VENTURE, CAUGHT FIRE AND BECAME FULLY ENGULFED CAUSING TOTAL DAMAGE. *BF ACCORDING TO THE POLICE REPORT, THE VEHICLE HAD ENGINE TROUBLE. (OHIO TRAFFIC CRASH REPORT # 10-0318-89)*JB UPDATED 09/13/10*BF
I HAVE OWNED 3 CHEVY VENTURE MINIVANS OVER THE PAST 10 YEARS. ALL OF THEM HAD THE SAME PROBLEMS, THE SIGNAL AND HEAD LIGHTS GO OUT, THE WINDOW SWITCH GOES OUT AND FINALLY THE HEAD GASKET GOES. THEY RUN GREAT UNTIL THE DAY IT STARTS OVERHEATING, THEN YOUR OUT A VEHICLE. EVERYONE I KNOW WHO HAS A VENTURE HAS HAD AT LEAST ONE OF THESE PROBLEMS WITH THEIR VEHICLE. *TR
TL*THE CONTACT OWNS A 1997 CHEVROLET VENTURE. THE CONTACT STATED THAT THE ANTIFREEZE IN HER VEHICLE HAS CORRODED THE RADIATOR, WATER PUMP, THERMOSTAT, AND INTAKE VALVE. THIS IS THE COOLANT THAT WAS LISTED IN THE OWNER'S MANUAL AND IS ALWAYS USED IN HER VEHICLE. A RECALL WAS SENT TO CHEVROLET CONSUMERS, BUT IT WAS NOT ISSUED BY NHTSA. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST WITH THE REPAIRS. THE FAILURE MILEAGE WAS 122,000.
NEEDS REPLACED FRONTEND HUBS ,TIEROD,PINION REPAIRS/RECALL THIS VAN NEEDS A NEW OWNER!!! NOTHING BUT COSTLY REPAIRS CHEVY NEEDS TO RECALL ALL THEM VENTURES. *TR
GENERAL MOTORS DEX-COOL RUINED OUR COOLING SYSTEM IN OUR 97 CHEVY VENTURE. HAVE HAD TO REPLACE ENTIRE COOLING SYSTEM AND NOW CRANKSHAFT HAS GONE BAD. WE HAVE SPENT OVER $2000 IN REPAIRS. VAN STARTED HAVING PROBLEMS AT 80,000MILES. VAN ONLY HAS 110,000 MILES. WE ARE OVERWHELMED AND EXTREMELY FRUSTRATED. WE WOULD HAVE REPLACE THE COOLANT IF WE WOULD HAVE KNOW ABOUT THE PROBLEMS THE DEX-COOL CAUSED. WE FEEL WE HAVE BEEN DENIED VERY IMPORTANT INFORMATION IN REGARDS TO MAINTAINING OUR VEHICLE. CONSUMERS NEED TO BE MADE AWARE OF THE PROBLEMS WITH DEX-COOL COOLANT!!!!!!! *TR
I HAVE A 1997 CHEVROLET VENTURE AND I HAVE HAD A LOT OF TRANSMISSION PROBLEMS SINCE I BOUGHT IT. I GOT THE VEHICLE IN 2003 USED. THE DAY I BOUGHT IT THE TRANSMISSION FAILED. I HAD IT TAKEN TO THE DEALER AND WATCHED THEM TAKE A NEW TRANSMISSION OUT OF A CRATE AND PUT IT IN. AFTER THAT IT WAS BACK IN THE SHOP 3 MORE TIMES OVER THE NEXT YEAR FOR PROBLEMS. WHEN I WOULD GO THROUGH A YIELD REQUIRING ME TO SPEED UP SUCH AS GETTING ON THE INTERSTATE IT WOULD REV UP AS IF IT WERE IN NEUTRAL , ALMOST CAUSING ME TO GET HIT ON SEVERAL OCCASIONS. WHEN I WOULD TAKE MY FOOT OFF THE GAS AND THEN TRY AGAIN IT WOULD GRAB AND TAKE OFF. ALL THREE TIMES THEY REBUILT THE WHOLE TRANSMISSION. NOW THE SHIFT SENSORS ARE GOING OUT AND EVEN THE LOCAL DEALER SAID THIS SHOULD NOT BE HAPPENING AT ONLY 35,000 MILES. EVEN THOUGH THE TRANSMISSION IS STILL UNDER WARRANTY, THE DEALER THAT PUT THE TRANSMISSION IN HAS PURGED THEIR SYSTEM AND MY INFORMATION WAS KICKED OUT AND I CANNOT FIND THE ORIGINAL PAPERWORK. WHAT CAN I DO TO KEEP FROM HAVING TO PAY FOR A DEFECTIVE INTERNAL TRANSMISSION PART THAT IS EXPENSIVE TO HAVE PUT IN. *TR
TL*THE CONTACT OWNS A 1997 CHEVROLET VENTURE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT GOING TO HONOR THE RECALL FOR THE STEERING RACK AND PINION BECAUSE HER VIN WAS NOT INCLUDED. WHILE MAKING A RIGHT TURN AT 5 MPH, THE STEERING WHEEL LOCKED. THE FAILURE OCCURS INTERMITTENTLY. ACCORDING TO THE NHTSA MANUFACTURER NOTICES TO DEALERS (ETC RCMN-02V286-8630.PDF), THE VIN WAS INCLUDED IN THE RECALL. THE DEALER STATED THAT THEY COULD NOT FIND A RECALL FOR THE STEERING RACK AND PINION. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 160,000 AND FAILURE MILEAGE WAS 100,197.
TL*THE CONTACT OWNS A 1997 CHEVROLET VENTURE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE HEADLIGHT BULB CONTINUOUSLY FAILED. THE DEALER REPAIRED THE BULB, HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT THE CONSTANT FAILURE WAS DUE TO MOISTURE ENTERING THE FIXTURE, WHICH BLEW OUT THE BULB AND DISCOLORED THE LENS. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS 98,000 AND FAILURE MILEAGE WAS 20,000.
I BOUGHT MY 97 VENTURE A YEAR AGO, ENDED UP GETTING A RECALL NOTICE ABOUT 3 MONTHS LATER FOR THE REAR DOOR HANDLES. BROUGHT TO DEALER TO HAVE FIXED, TO FIND OUT OTHER RECALLS WEREN'T FIXED. I HAD THE STEERING RECALL DONE. WELL NOW NOT EVEN A YEAR LATER AND IT NEEDS TO BE REPLACED AGAIN. I HAVE 4 CHILDREN UNDER 6 YRS OLD AND THIS VEHICLE IS A SAFETY HAZARD, IM AFRAID TO TRAVEL IN IT!! EVERY TURN BE IT RIGHT OR LEFT I FEEL THE STEERING KIND OF POP AND STICK ITS SCARY I THINK GM NEEDS TO REEVALUATE ITS SO CALLED FAMILY SAFE VEHICLE AND REIMBURSE ALL OF US OWNERS!! *NM
DT*: THE CONTACT STATED THE ABS BRAKES FAILED TO STOP THE VEHICLE WHILE TRAVELING 15 MPH. THE FAILURE OCCURRED 3 SEPARATE TIMES. THE SERVICE DEALER AND MANUFACTURER WERE NOT NOTIFIED. UPDATED 12/05/06. *JB
1997 CHEVY VENTURE ,POWER SLIDING PASSENGER DOOR THE DOOR POPS OPEN WHILE DRIVING.THE DEALER STATES DOOR HAD BEEN REPAIRED ONCE IN 2002 AND THEY ARE NOT RESPONSIBLE FOR FURTHER REPAIRES ON THE LATCHING OF THIS DOOR
DT*: THE CONTACT STATED OCCUPANTS HAVE BEEN INJURED BY THE INTERIOR HANDLE THAT OPENS THE POWER SLIDING DOOR CAUSING OCCUPANTS TO GET TRAPPED BY THE DOOR. A NHTSA RECALL, #04V597000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE LATCHES/LOCKS/LINKAGES: DOORS: LATCH HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS FOUR TO FIVE TIMES.
ON 28 JULY 2003, THE CHEVY DEALERSHIP REPLACED THE LOWER PINION BEARING IN MY 97 CHEVY VENTURE UNDER A RECALL SCHEME. I SHOULD HAVE TAKEN IT BACK IN, SINCE THEY LEFT THE VEHICLE WITH THE STEERING OFFSET TO THE RIGHT BY ABOUT 15 DEGREES, BUT IT WAS SUCH A HASSLE DEALING WITH THEM THAT I DIDN'T BOTHER. AROUND THE START OF FEBRUARY 2006, I STARTED TO EXPERIENCE INTERMITTENT PROBLEMS WHEN STEERING TO THE RIGHT. IT WAS AS IF THE POWER STEERING WASN'T WORKING. WHEN I DRIVE THE VAN, I HAVE TO BE CONSTANTLY PREPARED TO WRESTLE THE WHEEL WITH BOTH ARMS, ALTHOUGH THE FAULT IS STILL INTERMITTENT. I HAVE YET TO RAISE THE MATTER WITH THE DEALERSHIP, BUT NOTE THAT THERE ARE MANY SIMILAR ACCOUNTS, ALTHOUGH MOSTLY RELATING TO STEERING TO THE LEFT, FOR SIMILAR 97 VENTURES AND OTHER GM VEHICLES. *JB
MY 1997 CHEVROLET VENTURE VIN [XXX], WIPERS WOULD NOT PARK IN CORRECT POSITION. I TOOK IT TO A MECHANIC AND HE TOLD ME HE FOUND A CAMPAIGN LISTED (97005 FEB 97) FOR THE PROBLEM. I THEN TOOK IT TO THE CHEVY DEALER AND WAS TOLD MY VEHICLE VIN NUMBER WAS NOT INCLUDED IN THE CAMPAIGN. THE DEALER REPLACED THE WIPER CRANK ARM BECAUSE IT WAS BENT. THIS PARTICULAR PART WAS PART OF THE CAMPAIGN. IT COST ME $234.43 TO GET IT REPAIRED. THE WIPERS USED TO PARK WHEN IT FIRST STARTED IF YOU TURNED THEM ON AND OFF ENOUGH TIMES. FINALLY, THEY JUST STARTED STOPPING WHERE THEY WERE WHEN YOU TURNED THE VEHICLE OFF. THIS WAS OVER PROBABLY A YEARS TIME PERIOD. I JUST FOUND A REPAIR INVOICE FROM MAR 98 WHERE WE HAD TAKEN IN THE VAN BECAUSE WIPERS WOULD NOT PARK. I FEEL MY VEHICLE SHOULD BE ADDED TO THE CAMPAIGN AND SHOULD BE COVERED AND I SHOULD BE REIMBURSED. *JB UDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
HAD HEAD GASKET REPLACED LAST YEAR. RECENTLY THE VAN STALLED AND WAS TOLD THAT ANTI-FREEZE HAD BEEN LEAKING INTO THE CYLINDERS, AND I NEEDED A NEW ENGINE. WAS ALSO TOLD THAT THE NEW ENGINE NOT ONLY COULD BUT WOULD HAVE THIS SAME PROBLEM AT SOME POINT. WAS ALSO TOLD THAT THIS IS A COMMON PROBLEM AMONG THESE VEHICLES.*AK
DT: THE CONTACT STATED THE PLASTIC COVERS ON THE HEADLIGHTS WERE GLUED AND NOT BOLTED ONTO THE VEHICLE. WHEN THE GLUE WORE OUT WATER GOT INSIDE THE HEADLIGHTS, AND THE PLASTIC POPPED OFF, CAUSING THE HALOGEN LIGHT BULB TO BURN OUT. THE DEALER AND MANUFACTURER OFFERED NO FREE REMEDY. THE VEHICLE HAS NOT BEEN REPAIRED. *AK
DT: THE CONTACT STATED THE VEHICLE WAS PARKED FOR APPROXIMATELY 30 MINUTES AND BUSTED INTO FLAMES. THE FIRE STARTED IN THE DRIVER'S SIDE DOOR PANEL. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE VEHICLE. THE FIRE INSPECTOR DETERMINED IT WAS AN ELECTRICAL FIRE. THE VEHICLE WAS STILL AT HER RESIDENCE. *AK
DT: THE CALLER BOUGHT A VEHICLE AND FOUND OUT ABOUT A RECALL BEFORE HE GOT THE VEHICLE. THE RECALLED PART WAS THE STEERING RACK BEARING. HE WAS TOLD THE REPAIR WAS DONE. HE SAYS THE VEHICLE WAS HARD TO TURN WHEN TURNING RIGHT. HE WILL NOT LET HIS WIFE DRIVE THE VEHICLE ANYMORE BECAUSE SHE COULD NOT TURN THE STEERING WHEEL. HE THOUGHT THE REPLACEMENT PART WAS FAULTY. DEALER SAID THEY MIGHT NOT DO THE WORK FOR FREE. MANUFACTURER SAID THEY WOULD PAY THE REPAIR COSTS, THE FIRST TIME HE CALLED, IF IT WAS THE PART IN QUESTION. THE SECOND TIME THEY SAID THEY WOULD NOT. *AK *JB
THIS HAPPENED TWICE THE FIRST TIME THE COOLANT WAS LEAKING INTO THE OIL DUE TO A INTAKE MANIFOLD GASKET FAILURE. I REPLACED THIS AT A COST OF 25.00, LUCKILY IT WAS COVERED UNDER MY EXTENDED WARRANTY. THE SECOND TIME THIS HAPPENED WAS IN JULY OF 2003 I HAD JUST GOTTEN ONTO TO THE HIGHWAY WITH MY TWO 5 YEAR OLD DAUGHTERS SUDDENLY THE CAR JUST SLOWED DOWN AS IF TO STALL WHITE SMOKE EVERYWHERE.. IT TURNED OUT TO BE THE MANIFOLD GASKET AGAIN BUT THIS TIME THE ENGINE WENT AND I HAD TO GET THE ENGINE REPAIRED AT A PRICE OF $4400.00. MY MECHANIC THOUGH AT LEAST GUARANTEES ME ON THIS ENGINE OF 3 YEARS OR 75000 MILES. MORE OF A WARRANTY THAN GM GAVE ME. I WILL NEVER BUY AMERICAN GM PRODUCTS AGAIN. THE SECOND TIME IT OCCURRED, I WAS ONLY 1,000 MILES OVER ON MY EXTENDED WARRANTY, BUT NOT YET UP ON THE YEARS AND GM AND THE COMPANY OFFERING AN EXTENDED WARRANTY DIDN'T DO ANYTHING TO HELP ME OUT. GM REFUSED TO HELP OUT AT ALL. *JB
DT: THE CONTACT OWNS A 1997 CHEVROLET VENTURE. THE HEADLIGHT COVERS CAME OFF OF THE VEHICLE. IT COSTS $178.00 PLUS TAX FOR EACH OF THE HEADLIGHT COVERS TO BE REPAIRED. ABOUT SIX MONTH AGO ONE OF THE HEADLIGHT COVERS CAME OFF, AND A COUPLE OF DAYS AGO, THE OTHER HEADLIGHT COVER CAME OFF. THE ENTIRE HEADLIGHT ASSEMBLY HAS TO BE REPLACED TO CORRECT THE PROBLEM. THE GM MANUFACTURER TOLD HER THAT THIS WAS THE FIRST TIME THAT HE HEARD OF THIS PROBLEM. ALSO, THE CONTACT HAD AUTOMATIC TRANSMISSION PROBLEMS. THE TRANSMISSION SLIPPED. THE FIRST TIME IT GOT STUCK IN SECOND GEAR. THE TRANSMISSION WAS REPLACED TWICE. THE FIRST TIME AT ONLY 26,000 MILES, AND THE SECOND TIME AT 26,100 MILES. BOTH TIMES WAS REPLACED UNDER WARRANTY. AFTER THE SECOND TRANSMISSION WAS REPLACED IT HAD ONLY 78,000 MILES ON IT. WHILE ON VACATION AND DRIVING ON THE INTERSTATE THE TRANSMISSION QUIT. HAD TO COAST OFF TO THE SIDE OF THE ROAD. THAT TRANSMISSION WAS REPLACED WITH A MODIFIED TRANSMISSION, AND AS OF RIGHT NOW, THE PROBLEM DID NOT RECUR. ALL THE DEALERSHIPS THAT THE CONTACT CHECKED TO GET A NEW TRANSMISSION SAID THAT THERE WHERE NO TRANSMISSIONS AROUND BECAUSE THEY WERE REDESIGNING ALL OF THE TRANSMISSIONS. THE VEHICLE WAS TOWED HOME. SHE CONTACTED GM MANUFACTURER, AND THEY WOULD NOT DO ANYTHING ABOUT IT BECAUSE THE VEHICLE HAD OVER 100,000 MILES. *AK
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