Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1997 Chevrolet Venture submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 28 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 28, in the owner's own words
1997 CHEVROLET VENTURE, UNIT 1 WAS EASTBOUND IN THE FAR RIGHT LANE. THE HOOD APPARENTLY WAS NOT LATCHED PROPERLY, FLEW UP AND BACK, SHATTERING THE WINDSHIELD. UPDATED 04/04/2011 *BF (OHIO TRAFFIC CRASH REPORT #10-0175-90)*JB UPDATED 04/22/11 *BF
1997 CHEVY VENTURE ,POWER SLIDING PASSENGER DOOR THE DOOR POPS OPEN WHILE DRIVING.THE DEALER STATES DOOR HAD BEEN REPAIRED ONCE IN 2002 AND THEY ARE NOT RESPONSIBLE FOR FURTHER REPAIRES ON THE LATCHING OF THIS DOOR
DT*: THE CONTACT STATED OCCUPANTS HAVE BEEN INJURED BY THE INTERIOR HANDLE THAT OPENS THE POWER SLIDING DOOR CAUSING OCCUPANTS TO GET TRAPPED BY THE DOOR. A NHTSA RECALL, #04V597000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE LATCHES/LOCKS/LINKAGES: DOORS: LATCH HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS FOUR TO FIVE TIMES.
THE SEAT BELTS DID NOT WORK, THEY WERE DEFECTIVE. TOOK VEHICLE TO THE DEALER THREE TIMES, BUT THEY WANTED CONSUMER TO PAY FOR IT. CONSUMER FELT THAT MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS. ALSO, THE SLIDING DOOR MOTOR ON 1997 CHEVROLET VENTURE IS DEFECTIVE. CONSUMER PAID FOR REPAIRS 3 DIFFERENT TIMES, BUT IT KEPT BREAKING.*AK PASSENGER SIDE WINDOW SWITCH FAILED. WIPER MODULE SHORTED OUT. THE VEHICLE ABS LIGHT ILLUMINATED. THE DEALER FOUND A BAD CONNECTION AT THE EBCM. ALSO FOUND BOTH TRACTION BULBS WERE MISSING. *NM
AFTER STARTING THE VEHICLE IN DRIVEWAY A BURNT ODOR WAS SMELLED FOLLOWED BY BLACK SMOKE. WITHIN A FEW MINUTES THE VEHICLE CAUGHT ON FIRE FROM UNDER THE DASHBOARD. LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. *AK BLACK SMOKE CAME GUSHING OUT BY THE AIRBAG. SOON AFTER THE DASH BOARD EXPLODED IN FLAMES. EXPLOSION CAUSED ALL THE WINDOWS TO BLOW OUT. VEHICLE WAS A TOTAL LOSS AS FLAMES ENGULFED THE ENTIRE BODY. *TC
I HAVE A 1997 CHEVROLET VENTURE VAN. THERE WAS A PROBLEM WITH MY POWER SLIDING DOOR WORKING IMPROPERLY AND OPENING ON ITS OWN. THERE WAS A RECALL OF THE DOOR DURING THAT TIME AND THE DOOR WAS "FIXED" BY THE DEALERSHIP. THE DOOR CONTINUED TO MALFUNCTIONED SEVERAL TIMES AFTER THAT AND WAS TAKEN BACK TO THE DEALER SEVERAL TIMES FOR REPAIR UNDER THE RECALL. UNFORTUNATELY, WITH THREE SMALL CHILDREN AND A FULL TIME JOB, I COULD NOT CONTINUE TO TAKE THE VAN TO THE DEALER TO CORRECT THE PROBLEM. THE DOOR KEPT OPENING ITSELF AFTER BEING CLOSED AND THEN WOULD BLOW THE FUSE AND ONLY OPERATE MANUALLY. FOR FEAR OF THE SAFETY OF MY CHILDREN, I LEFT THE DOOR OPERATE MANUALLY AND GAVE UP ON THE POWER ASPECT OF THE DOOR. THE DOOR IS VERY DIFFICULT TO OPEN MANUALLY AND REQUIRES A GREAT DEAL OF STRENGTH. NOW, TWO YEARS LATER, I CONTACTED GM ON THE MATTER AND THEY SENT ME BACK TO THE DEALERSHIP(SYLVESTER CHEVROLET OF PECKVILLE PA. ) AND THEY "DIAGNOSED" THE PROBLEM AS BEING UNRELATED TO THE RECALL. I DO NOT BELIEVE THIS AND FEEL THAT WERE THE LAST ONES TO DO ANY WORK ON THE DOOR(RECALL) AND IT BROKE SHORTLY AFTER THEY"FIXED"THE RECALL. THE DEALER AND GM ARE TELLING ME THAT THE REPAIRS WILL COST $850 TO FIX. I FEEL ANY DAMAGE TO THE DOOR WAS AS A RESULT OF THIS RECALL AND THEIR INABILITY TO CORRECT IT. THE DEALER AND GM HAVE TOLD ME HEY CAN OFFER ME NO HELP IN THIS MATTER AND IF I WANT THE DOOR FIXED, TO PAY FOR IT. I KNOW HAVE TO PAY $350 FOR THEM JUST TO PUT MY VAN BACK TOGETHER WITH NO REPAIRS AND THE DOOR STILL NOT WORKING. DO I HAVE ANY RECOURSE IN THIS MATTER?? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING AT ANY SPEED PASSENGER'S SLIDING DOOR INTERMITTENTLY OPENS ON ITS OWN. VEHICLE HAD BEEN AT DEALER TEN TIMES FOR REPAIRS. *AK
DRIVER'S SIDE DOOR WILL NOT SHUT OR LOCK PROPERLY. THEN, AT OTHER TIMES, DOOR WILL NOT WORK AT ALL. *AK
WHILE DRIVING AT 35 MPH SLIDING DOOR CAME OPEN. A SHORT TIME BEFORE CONSUMER HAD VEHICLE IN REPAIR SH0P TO GET SLIDING DOOR FIXED. *AK
DASHBOARD LIGHTS WILL NOT AUTOMATICALLY COME ON AT NIGHT. WHEN LEANING FORWARD IN SEAT SEAT BELT COMES ON. SEAT BELT INDICATOR ALARM DOESN'T WORK. LOCKS UNLOCK AND LOCK GOING DOWN THE ROAD. MECHANIC STATED IT WAS BODY CONTROL MODULE. CONSUMER WAS TAKING VEHICLE TO THE DEALER TO CONFIRM PROBLEM.*AK
THE CONSUMER WAS NOT HAPPY WITH THE SERVICE AT THE DEALER WITH TAKING THE VEHICLE IN FOR RECALL REPAIR 01V-067 OF THE PASSENGER SIDE POWER SLIDING DOOR, THE DEALER TOOK SEVERAL HOURS MORE TO MAKE THE REPAIR THAN ORIGINALLY STATED. NLM
WE HAVE NOT HAD A ACCIDENT YET, BUT THE SIDE SLIDING DOOR IS VERY LOOSE. WE WERE NOTIFIED THAT A RECALL WAS TO TAKE PLACE TO FIX THIS PROBLEM. ACCORDING TO YOUR INFORMATION THIS RECALL WAS IN EFFECT IN MARCH OF THIS YEAR. SO FAR, WE HAVE RECEIVED NO NOTIFICATION. HAVE WE BEEN OVERLOOKED? THIS PROBLEM REALLY NEEDS TO BE FIXED BEFORE THE DOOR FLIES OPEN AND WE HAVE A MAJOR PROBLEM PERHAPS WITH GRANDCHILDREN ONBOARD. *AK
PASSENGER'S SIDE REAR SPLIT SEAT WILL NOT LOCK PROPERLY IN THE DOWN POSITION. DEALER NOTIFED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
#1. IT IS VERY HEAVY TO PUSH UP THE TAILGATE WITHOUT THE USE OF THE HYDRAULICS. IT GOES UP EASILY ONLY PART OF THE WAY. #2. MY SEAT AND POCKET SHOULD NOT BE RIPPING AS EASILY AS THEY HAVE. I DO NOT HAVE LITTLE KIDS TUGGING AT THEM. #3. THE CIGARETTE LIGHTER DOES NOT WORK . IT HAS BEEN ALLEGEDLY FIXED SEVERAL TIMES. #4. THE INTERIOR SIDE DOOR PANELS ARE HARD PLASTIC AND THEY ARE ATTACHED BY VELCRO. THEY DON'T ALWAYS STICK TO THE VELCRO AND COME LOOSE. ONE HAS ALREADY BROKEN AND REPLACED. THEY ARE STILL LOOSE. #5. THE FRONT SEATBELTS DON'T RETRACT ALL THE WAY ON THEIR OWN AND THE FRONT PASSENGER'S SEATBELT TWISTS ON A REGULAR BASIS. #6. THE RANGE OF DISTANCE ON THE REMOTE KEYLESS ENTRY IS BEING BASICALLY ON TOP OF THE VEHICLE. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE THE DAY I BOUGHT IT . IT IS MY FIRST AMERICAN MADE VEHICLE AND PROBABLY MY LAST. I THINK I REALLY BOUGHT A LEMON. *AK
REAR MANUAL SLIDING DOOR CLOSED WITHOUT WARNING. CAUSING FRACTURED SKULL AND OTHER INJURIES TO 5 YEAR OLD CHILD. *AK
DOOR LOCKS WOULD NOT RELEASE WHEN STARTING VEHICLE. ALSO, HORN & LIGHTS WOULD GO OFF. THEN THE LOCKS WOULD GO UP/DOWN ON THEIR OWN. HAVE BEEN TO DEALER SEVERAL TIMES FOR LOCKING PROBLEM. *AK
REPORTED TO DEALER AND SHOWED MY DEEP CUT TO MY FINGER, NO RESPONSE FROM GM
RECALL ON THE SAFETY LATCH MECHANISMS ON THE MIDDLE AND BACK ROW SEATS, HOWEVER POSSIBLE PROBLEMS WITH REMAINING SAFETY LATCH MECHANISMS ON BUCKET SEAT IS STILL PRESENT.
RECALL 98V145000. CONSUMER STATES THAT SIMILAR PROBLEM HAS OCCURRED WITH HER VEHICLE. SHE CONTACTED THE DEALER AND MANUFACTURER, AND THEY STATED THAT VIN DOES NOT COMPLY TO THE RECALL, DEALER WILL NOT REMEDY THE PROBLEM. *AK
ELECTRONIC SLIDING DOOR LOCKING SYSTEM MALFUNCTIONED DUE TO A FAULTY SEAT CABLE. DEALER HAS REPAIRED PROBLEM 4 DIFFERENT TIMES. PROBLEM REOCCURS. *AK
IN REAR IMPACT 10-15 MPH THE REAR LEFT SIDE BENCH SEAT COLLAPSED DUE TO A POORLY DESIGNED WELD TO THE FLOOR THAT BROKE OFF DURING THE REAR IMPACT. *AK
WHILE OPENING THE SIDE SEAT LATCH ASSEMBLY, CONSUMERS FINGER WAS PARTIALLY AMPUTATED.
DRIVER LIFTED THE HANDLE OF SEAT AND THERE WAS A HOLE WHICH WAS LOCATED UNDERNEATH HANDLE. THIS HOLE CAUSED THE CONSUMER TO GET FINGER CAUGHT AND COMPLETELY CUT OFF. DEALER SAID WHEN THEY COME UP WITH AN IDEA TO FIX PROBLEM THEY WOULD CONTACT CONSUMER. ONLY HAD THE VEHICLE FOR 24 HOURS. *AK
SECOND ROW SEAT BELTS JAM.
SEAT BELTS ON THE PASSENGER'S/DRIVERS/SECOND ROW, AND THE LAST ROW GET STUCK, CANNOT BE PULL OUT FOR BUCKLING UP. SOMETIMES LEAVING THE PASSENGERS WITHOUT PROTECTION. CONSUMER HAD TAKEN THE VEHICLE FIVE TIMES TO DEALER FOR THE SAME PROBLEM. IN ADDITION, HORN EXTREMELY HARD TO BEEP/ALARM SYSTEM MALFUNCTIONED, AND SECOND ROW- REAR SEAT DOES NOT LOCK INTO PLACE. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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