Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2003 Chevrolet Venture submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THE DRIVER SIDE SEAT BELT FAILED. THE CONTACT MENTIONED THAT THE LATCH PLATE FAILED TO FIT INTO THE BUCKLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. IN ADDITION, THE CONTACT STATED THAT THE REAR VIEW MIRROR ADHESIVE MELTED AND BROKE OFF.THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
MOVED CAR SEATS TODAY BECAUSE I NEEDED TO GET VAN READY TO TAKE ON THANKSGIVING TRIP. I STRAPPED MY DAUGHTER INTO THE SMART SEAT WHILE I WAS MOVING EVERYTHING ELSE AROUND IN THE VAN. AFTER I GOT DONE I WENT TO GET HER OUT OF THE SEAT AND COULDN'T GET THE CROTCH BUCKLE TO UNDO. I TRIED PUSHING EVERY WAY POSSIBLE. I CALLED MY HUSBAND AND HE CAME AND TRIED TO GET HER OUT. WE LOOSENED THE STRAPS AND COULDN'T GET HER OUT (DUE TO HER DISABILITY SHE HAS EXTREMELY TIGHT MUSCLES AND WE COULDN'T GET HER MANEUVERED AROUND ENOUGH TO PULL HER OUT. (KEEP IN MIND SHE IS AT THE HIGHEST HARNESS HEIGHT AND THE HARNESS ALREADY IS ALMOST ALL THE WAY LOOSENED WHEN SHE IS IN THE SEAT CORRECTLY). I COULDN'T GET THE SEAT UNINSTALLED BECAUSE IT IS LATCHED TO A BASE, THAT IS INSTALLED WITH A SEAT BELT, THAT HAS AN SNAP DOWN BELT GUIDE INSIDE IT. I TRIED TO UNINSTALL THE SEAT, TO GET TO THE "YOLK" THAT HOLDS THE HARNESS STRAPS- BUT COULDN'T GET TO IT. I CALLED GRACO BECAUSE I WAS NOT SURE WHAT TO DO. THEY TOLD ME TO CUT THE STRAPS ON THE SEAT, AND THAT THEY WOULD REPLACE THE SEAT. UNFORTUNATELY THIS LEAVES US WITHOUT A SEAT, SO I OPTED TO GO PURCHASE A NEW ONE AND THEY JUST REFUND ME FOR THE OLD ONE. LUCKILY I HAVE AN EXTRA SEAT THAT MY DAUGHTER CAN USE UNTIL I PURCHASE THE NEW SEAT. I LOVE THE CONCEPT OF THE BASE FOR THE SMART SEAT, BECAUSE THEN WE DON'T HAVE A BUNCH OF SEATS INSTALLED IN THE TRUCKS, ONLY THE BASE. BUT I AM NOT SURE I WANT TO BUY ANOTHER SMART SEAT. IT MEANS I HAVE A BUNCH OF BASES THAT WILL NOT BE USED, BUT THAT LACK OF ABILITY TO GET TO THE YOLK HAS ME CONCERNED. BUCKLE HAD PREVIOUSLY BEEN VERY DIFFICULT TO UNLATCH, BUT WAS ALWAYS ABLE TO GET IT UNBUCKLED. *TR
TL* THE CONTACT OWNS A 2003 CHEVROLET VENTURE. THE CONTACT STATED THAT THE VEHICLE WAS BEING DRIVEN APPROXIMATELY 50 MPH WHEN THE DRIVER CRASHED INTO A DEER. THE SEAT BELT DID NOT PROPERLY RESTRAIN THE DRIVER, WHO SUSTAINED A MILD CONCUSSION. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE AND WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT ALL SIX SEAT BELTS NEEDED TO BE REPLACED BECAUSE THEY WOULD NOT PROPERLY RESTRAIN A PERSON DURING A CRASH. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
WE HAVE FOUND THAT DUE TO THE ANGLE OF THE SEAT BELT RECEIVER, A CHILD SAFETY SEAT CANNOT BE ADEQUATELY IMMOBILIZED IN EITHER OUTBOARD SECOND ROW POSITION. I AM AN EX-NHTSA CAR SAFETY SEAT TECHNICIAN, AND KNOW HOW TO INSTALL VERY WELL. SHORT OF USING A LATCH KIT (WHICH WE ARE NOW USING), THERE IS NO OTHER WAY TO PREVENT SIDE TO SIDE MOVEMENT OF THE CHILD SEAT.*AK
CONSUMER'S VEHICLE HIT ANOTHER VEHICLE HEAD ON WHILE DRIVING AT 25 MPH. THE SEAT BELT FAILED TO RETRACT. ALSO, UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED CHIN INJURIES, PASSENGER IN THE FRONT SEAT SUSTAINED KNEE INJURIES, AND PASSENGER IN THE SECOND SEAT SUSTAINED HEAD INJURIES. UPON INSPECTION OF THE VEHICLE DEALERSHIP INDICATED THAT SENSOR THAT CONTROLS THE AIR BAGS WAS DAMAGED.*AK
THE MECHANISM USED TO TIGHTEN AND LOOSEN THE INTEGRATED CHILD SEAT HARNESS STRAP WAS TOO ACCESSIBLE TO THE TODDLERS WHO WERE ABLE TO ACCESS THE DEVICE AND TIGHTEN/LOOSEN THE STRAPS. IT NEARLY CAUSED SERIOUS INJURIES TO THE CHILDREN, BUT WAS NOTICED IN TIME TO PREVENT IT. *AK *SCC *JB
WHILE DRIVING AT 35 MPH ANOTHER VEHICLE COLLIDED WITH CONSUMER'S VEHICLE ON THE FRONT PASSENGER'S SIDE. THE CONSUMER'S CHILD WAS SEATED IN A CHILD SEAT THAT WAS BUILT INTO THE VEHICLE. THE FIVE POINT HARNESS THAT WAS RESTRAINING THE CHILD BECAME UNDONE. FOUR PERSONS WERE IN THE VEHICLE AT THE TIME OF THE COLLISION, AND THREE SUSTAINED MINOR INJURIES.*AK 2003 CHEVROLET VENTURE WAS INVOLVED IN A COLLISION WITH ANOTHER VEHICLE. DURING THE COLLISION THE BUILT IN CHILD SEAT FIVE POINT HARNESS BECAME UNBUCKLED. FOUR PEOPLE WERE IN THE VEHICLE AT THE TIME OF THE COLLISION. ONE OF THE PASSENGERS WAS A CHILD THAT WAS SEATED IN THE BUILT IN CHILD SEAT. THE FOUR PASSENGERS SUSTAINED MINOR INJURIES.*MR
CHILD WAS ABLE TO UNLATCH CHEST CLIP TO CAR SEAT WITHOUT PUSHING THE TWO CLIPS TOGETHER. *MR THE CONSUMER OWNED A 2000 CHEVROLET VENTURE WITH A BUILT IN CAR SEAT AND RECENTLY PURCHASED A 2003 CHEVROLET VENTURE WHICH ALSO HAD A BUILT IN CAR SEAT AND BOTH VEHICLES HAD THE SAME PROBLEM. *SCC *JB
THE VEHICLE'S INTEGRATED CHILD SEAT DID NOT LATCH PROPERLY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
BUTTON TO RELEASE LATCH ATTACHED TO THE CHEST BROKE, AND WILL NOT STAY TOGETHER. PLEASE FILL ADDITIONAL INFORMATION. *AK
CONSUMER STATED THE SLIDING DOOR WILL NOT STAY OPEN IN THE LOCKED POSITION.*JB SEAT BELT GUIDES HOLD SEAT BELT SO TIGHTLY IT DOES NOT RETRACT WHEN PULLED OUT. *TT
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .