RoadVitals

1998 Chevrolet W3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 4, 2002
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 6, 1998
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1998 Chevrolet W3500, most frequently naming the other / unspecified category. 1 safety recall has been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Jul 6, 1998
42 units potentially affected
The defect: VEHICLE DESCRIPTION: TRUCK CHASSIS. THE INTERMEDIATE STEERING SHAFT-TO-STEERING BOLT WAS NOT TIGHTENED PROPERLY DURING ASSEMBLY. THIS CAN CAUSE STEERING NOISE, LOOSE STEERING, AND AN UNCENTERED STEERING WHEEL.
The risk: LOSS OF STEERING COULD RESULT.
The remedy: DEALERS WILL INSPECT THE STEERING SHAFT AND RETIGHTEN TO THE SPECIFIED TORQUE.
GENERAL MOTORS CORP.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Feb 4, 2002

RIGHT FRONT LUGS: NUTS WORKED LOOSE AND DAMAGE STUDS. REPLACED STUDS AND SET AT 140 FT.POUNDS, LATER ROTATED TIRES AND TORQED WHEELS AND AFTER LESS 200 MILES RIGHT FRONT WHEEL WORKED LOOSE TWO TIMES AND DAMAGED WHEEL STUDS.

NHTSA ID
757740

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

17-NA-073

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

16NA260

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.

Recalls

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Vehicle Recalls

130089009

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules

98064

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

BRIEF INFORMATION PERTAINING TO FUEL FILLER NECK REPLACEMENT. *YC

98064

FUEL SYSTEM, GASOLINE:STORAGE

SUBJECT ON FUEL FILTER NECK REPLACEMENT. *YC

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet W3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2010000
2009020
2008030
2007230
2006230
2005200
2004410
2003410
2001201
2000001
1999000
1998Viewing110

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.