RoadVitals

2007 Chevrolet W3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 12, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 26, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2007 Chevrolet W3500, most frequently naming the engine and transmission categories. 3 safety recalls have been issued covering this model year; and 134 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine266.7%
  • Transmission133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V704000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Oct 26, 2015
13,671 units potentially affected
The defect: Isuzu Manufacturing Services of America (Isuzu) is recalling certain model year 2006-2008 Isuzu NPR and NPR-HD and Chevrolet W3500 and W4500 trucks manufactured March 16, 2005, to August 13, 2008 and 2006-2008 GMC W3500 and W4500 trucks manufactured July 18, 2005, to August 13, 2008. The affected vehicles have a fuel tank that may corrode and leak fuel.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Isuzu will notify owners, and dealers will replace the fuel tank, free of charge. Isuzu issued an interim notification to owners on December 18, 2015. The recall began on April 8, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Isuzu Manufacturing Services of AmericaView on NHTSA.gov
10V636000

ENGINE AND ENGINE COOLING

Dec 15, 2010
2,992 units potentially affected
The defect: ISUZU IS RECALLING CERTAIN MODEL YEAR 2006-2007 ISUZU NPR, NQR, NRR, GMC W3500, W4500, W5500, AND CHEVROLET W3500, W4500, AND W5500 VEHICLES. THE OIL PIPE BOLTS WERE NOT TIGHTENED PROPERLY DURING THE VEHICLE PRODUCTION PROCESS. IF NOT ADEQUATELY TIGHTENED, THE BOLT MAY LOOSEN AFTER PROLONGED VEHICLE OPERATION, WHICH CAN RESULT IN OIL SEEPAGE OR LEAKAGE FROM THE PACKING SEALS. IN GENERAL, AS OIL IS LOST, THE OIL WARNING LAMP WILL ILLUMINATE, AND THERE MAY BE ABNORMAL ENGINE NOISE AND LOSS OF OIL CAN CAUSE ENGINE SEIZURE.
The risk: IF THE ENGINE SEIZES WHILE THE VEHICLE IS BEING DRIVEN, THE VEHICLE MAY EXPERIENCE SUDDEN DECELERATION LEADING TO AN INCREASED RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE PACKING SEALS WITH NEW ONES AND THE BOLT WILL BE TIGHTENED WITH A SPECIFIED TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727.
ISUZU MANUFACTURING SERVICES OF AMERICAView on NHTSA.gov
08V251000

FUEL SYSTEM, DIESEL

Jun 5, 2008
16,859 units potentially affected
The defect: ISUZU IS RECALLING 16,859 MY 2006-2007 ISUZU NPR, NQR, NRR, GMC W3500, W4500, W5500 AND CHEVROLET W3500, W4500, W5500 TRUCKS EQUIPPED WITH DIESEL ENGINES. DIESEL FUEL MAY SEEP OR LEAK FROM THE FUEL PIPE AT THE UPPER OR LOWER FUEL PORT ON THE DIESEL FUEL SUPPLY PUMP.
The risk: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
The remedy: DEALERS WILL INSPECT THE VEHICLES AND IF NO SEEPAGE OR LEAKAGE IS DETECTED, THE FUEL PIPE FITTINGS WILL BE TIGHTENED. IF SEEPAGE OR LEAKAGE IS DETECTED, THE FUEL SUPPLY PUMP WILL BE REPLACED WITH A NEW ONE. THE RECALL WILL BEGIN ON JUNE 30, 2008. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727, GMC AT 1-866-996-9463, OR CHEVROLET AT 1-800-630-2438..
ISUZU MANUFACTURING SERVICES OF AMERICAView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Apr 12, 2016

TL* THE CONTACT OWNS A 2007 CHEVROLET W3500. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V704000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID
10855074
Incident
Dec 12, 2015
Mileage
100,000 mi
EngineTransmission
Filed Jul 28, 2007

THIS 07 TRUCK GET HOT AND THE TRANS SLIPS. I HAVE HAD IT TO MANY DEALERS WITH NO ONE FIXING THE PROBLEM. ITS BACK IN THE SHOP NOW. GM REP SAYS DON'T DO ANYTHING TO IT UNTIL IT DOES IT IN THE SHOP. IT ONLY DOES THIS WHEN I AM PULLING A RV WITH THE TRUCK. I BOUGHT THIS TRUCK TO PULL RVS TO CAL EVERY WEEK AND I SPENT MORE TIME IN SHOPS THAN WORKING. NOW I AM GETTING BEHIND ON MY PAYMENTS BECAUSE I CAN'T KEEP IT RUNNING. I KNOW THERE JUST WAITING FOR THE WARRANTY TO RUN OUT THEN THEY WILL TELL ME WHAT'S WRONG. THEY HAVE PUT ONE INJECTOR IN IT AND A EGR VALVE SO FAR AND IT HAS NOT FIXED IT I HAVE ASK THEM TO BUY IT BACK AND THEY SAY THEY DON'T BUY BACK AUTOS THAT ARE LEASED. I NEED SOME HELP ON THIS. *JB

NHTSA ID
10197719
Incident
Mar 26, 2007
Mileage
34,531 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650M

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

04-06-04-051J

ENGINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet W3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2010000—
2009020—
2008030—
2007Viewing230—
2006230—
2005200—
2004410—
2003410—
2001201—
2000001—
1999000—
1998110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.