RoadVitals

2006 Chevrolet W3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 21, 2007
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 26, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2006 Chevrolet W3500, most frequently naming the electrical, fuel system and transmission categories. 3 safety recalls have been issued covering this model year; and 115 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical133.3%
  • Fuel system133.3%
  • Transmission133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Oct 26, 2015
13,671 units potentially affected
The defect: Isuzu Manufacturing Services of America (Isuzu) is recalling certain model year 2006-2008 Isuzu NPR and NPR-HD and Chevrolet W3500 and W4500 trucks manufactured March 16, 2005, to August 13, 2008 and 2006-2008 GMC W3500 and W4500 trucks manufactured July 18, 2005, to August 13, 2008. The affected vehicles have a fuel tank that may corrode and leak fuel.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Isuzu will notify owners, and dealers will replace the fuel tank, free of charge. Isuzu issued an interim notification to owners on December 18, 2015. The recall began on April 8, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Isuzu Manufacturing Services of AmericaView on NHTSA.gov

ENGINE AND ENGINE COOLING

Dec 15, 2010
2,992 units potentially affected
The defect: ISUZU IS RECALLING CERTAIN MODEL YEAR 2006-2007 ISUZU NPR, NQR, NRR, GMC W3500, W4500, W5500, AND CHEVROLET W3500, W4500, AND W5500 VEHICLES. THE OIL PIPE BOLTS WERE NOT TIGHTENED PROPERLY DURING THE VEHICLE PRODUCTION PROCESS. IF NOT ADEQUATELY TIGHTENED, THE BOLT MAY LOOSEN AFTER PROLONGED VEHICLE OPERATION, WHICH CAN RESULT IN OIL SEEPAGE OR LEAKAGE FROM THE PACKING SEALS. IN GENERAL, AS OIL IS LOST, THE OIL WARNING LAMP WILL ILLUMINATE, AND THERE MAY BE ABNORMAL ENGINE NOISE AND LOSS OF OIL CAN CAUSE ENGINE SEIZURE.
The risk: IF THE ENGINE SEIZES WHILE THE VEHICLE IS BEING DRIVEN, THE VEHICLE MAY EXPERIENCE SUDDEN DECELERATION LEADING TO AN INCREASED RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE PACKING SEALS WITH NEW ONES AND THE BOLT WILL BE TIGHTENED WITH A SPECIFIED TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727.
ISUZU MANUFACTURING SERVICES OF AMERICAView on NHTSA.gov

FUEL SYSTEM, DIESEL

Jun 5, 2008
16,859 units potentially affected
The defect: ISUZU IS RECALLING 16,859 MY 2006-2007 ISUZU NPR, NQR, NRR, GMC W3500, W4500, W5500 AND CHEVROLET W3500, W4500, W5500 TRUCKS EQUIPPED WITH DIESEL ENGINES. DIESEL FUEL MAY SEEP OR LEAK FROM THE FUEL PIPE AT THE UPPER OR LOWER FUEL PORT ON THE DIESEL FUEL SUPPLY PUMP.
The risk: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
The remedy: DEALERS WILL INSPECT THE VEHICLES AND IF NO SEEPAGE OR LEAKAGE IS DETECTED, THE FUEL PIPE FITTINGS WILL BE TIGHTENED. IF SEEPAGE OR LEAKAGE IS DETECTED, THE FUEL SUPPLY PUMP WILL BE REPLACED WITH A NEW ONE. THE RECALL WILL BEGIN ON JUNE 30, 2008. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727, GMC AT 1-866-996-9463, OR CHEVROLET AT 1-800-630-2438..
ISUZU MANUFACTURING SERVICES OF AMERICAView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalFuel system
Filed May 21, 2007

I HAVE A 2006 SILVERADO 3500 DURMAX DIESAL. ALSO MY BROTHER IN-LAW AND FRIEND HAVE THE SAME TRUCK, WE ALL BOUGHT THIS TRUCK BECAUSE WE WERE TOLD IT WAS HEAVY DUTY AND MADE TO HAUL. WE ALL HAD PROBLEMS WITH FUEL PUMP INJECTORS, FUEL RAILS, FUEL PUMP, COMPUTER CODES GOING ON, AND WILL NOT LET YOU GO OVER 10 MILES . *AK

NHTSA ID
10191376
Incident
May 12, 2007
Mileage
42,000 mi
Transmission
Filed May 1, 2007

TRANSMISSION FAILED AT 7,500 MILES; AFTER SEVERAL TRIPS TO THE DEALERSHIP COMPLAINING THAT TRANS WAS NOT SHIFTING PROPERLY, THE SERVICE REP- TOLD ME THAT THERE ARE NO CODES SHOWING AND THEY COULD NOT FIND ANYTHING WRONG. BUT AFTER LEAVING THE DEALERSHIP ABOUT A MILE THE TRANS WOULD START ACTING UP. UNTIL I BROKE DOWN ONE NIGHT HAD TO BE TOWED IN . THE NEXT DAY, THE SERVICE REP- CALLED AND TOLD ME THAT THE TRANSMISSION WAS TOTAL BURNT UP, AND THEY WOULD REPLACE WITH NEW TRANSMISSION , WHICH IF FOUND THAT GM REPLACES WITH REBUILT TRANS ONLY. EVER SINCE THE DEALER REPLACED THE TRANS I HAVE A VIBRATIONS IN STEERING WHEEL, FOOT CONTROLS, FLOOR AND NOW MY FUEL MILEAGE DROP ABOUT 3-4 MPG. I TOOK THE VAN BACK IN TO THE DEALER 4 TIMES ON WHICH THE LAST VISIT THEY KEEP MY VAN FOR 3 1/2 WEEKS, AT THAT TIME THE DEALERSHIP CLAIMS THAT THIS TYPE OF VIBRATIONS INDUSTRIAL STANDARDS, AND THEY CAN NOT DO ANYTHING MORE. BETWEEN THAT TIME I CALLED GM CUSTOMER SERVICE AND FILED A COMPLAINT. WHICH WAS THE BIGGEST JOKE . ALL GM DID WAS MAKE A FEW CALLS TO DEALERSHIP AND THEN CALLED ME BACK AND REPEAT WHAT THE DEALERSHIP TOLD ME . I AM NOW IN THE PROCESS OF FILING A LEMON LAW WITH CAILF. *TR

NHTSA ID
10189432
Incident
Jan 5, 2007
Mileage
7,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

02-00-89-002X

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

PIT3271P

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet W3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2010000
2009020
2008030
2007230
2006Viewing230
2005200
2004410
2003410
2001201
2000001
1999000
1998110

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.