2012 Chrysler 200 Interior & seats Problems

The contact owns a 2012 Chrysler 200. The contact stated that the seat belt warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the front driver's seat headrest was defective. The vehicle was then taken to the dealer, who provided a cost for the repair. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 86,000.

NHTSA ID

11578085

Incident

Mar 18, 2021

Mileage

86,000 mi

Driver's active headrest deployed while driving. There was no accident or collision of any kind. Just driving and it popped me in the back of the head. It hurt and caused me to swerve, almost caused an accident. There are no lamps or warning lights. I can see a broken plastic clip inside the active headrest.

NHTSA ID

11547519

Incident

Sep 29, 2023

The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) and 17V640000 (Seats, Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11508543

Incident

Sep 13, 2017

Active Head Restraint deploy on their own and without warning. Unable to reset AHR due to broken cheap plastic.

NHTSA ID

11478374

Incident

Jul 30, 2022

DRIVER SIDE ACTIVE HEAD RESTRAINT DEPLOYED WHILE VEHICLE WAS STOPPED A CONVENIENCE STORE, WITH THE ENGINE RUNNING, HITTING THE DRIVER ON THE BACK OF THE HEAD AND STARTLING HIM. VEHICLE WAS NOT INVOLVED IN AN ACCIDENT OF ANY KIND. HEAD RESTRAINT COULD NOT BE RESET AND BROKEN PLASTIC PIECES COULD BE SEEN IN HEADREST.

NHTSA ID

11341861

Incident

Jul 18, 2020

Mileage

134,500 mi

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR STARTED TO SMOKE. THE CONTACT STATED THE SHE ATTEMPTED TO EXTINGUISH THE FIRE WITH WATER HOWEVER, SHE WAS UNABLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE CONTACT A DISABLE PERSON, WAS SCARED FOR HER SAFETY AND THE SAFETY OF OTHERS. THE CONTACT CALLED THE DEALER WHERE SHE SCHEDULE AN APPOINTMENT AND LATER TAKEN THE VEHICLE TO LONE STAR CHRYSLER DODGE JEEP RAM DEALER, (8811 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78211) BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT NOW THE DRIVER SIDE DOOR FAILED TO LOCK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT OUT A THIRD PARTY AND THE CONTACT WAS INFORMED THAT THE DOOR WAS BADLY BURNED AND THERE WAS NOTING ELSE THEY COULD DO. THE FAILURE MILEAGE WAS APPROXIMATELY UNKNOWN.

NHTSA ID

11315672

Incident

Jan 23, 2020

THE HEAD REST IS DETACHED FROM THE SEAT AND IS VERY UNSAFE

NHTSA ID

11265881

Incident

May 11, 2018

Mileage

148,000 mi

BOTH OF MY HEADRESTS POPPED OPEN FOR NO REASON. THE PASSENGER HEADREST HAPPENED TWO YEARS AGO AND THE DRIVERS SEAT HEADREST HAPPENED THIS WEEK. THE VEHICLE WAS NOT INVOLVED IN ANY TYPE OF COLLISION OR IMPACT WHEN THE HEADRESTS POPPED OPEN. I WAS DRIVING SMOOTHLY ON THE ROAD WHEN THEY HAPPENED.*DT*JB

NHTSA ID

11242116

Incident

Aug 5, 2019

Mileage

79,000 mi

CHRYSLER 200 2012 HAS ISSUE WITH HEADREST ASSEMBLY ON DRIVER SIDE. I HAD IT DIAGNOSED FROM CHRYSLER DEALERSHIP. I ALSO READ RECALLS REGARDING THIS ISSUE IN SAME CARS BUT WHEN I PUT MY CAR'S VIN # TO CHECK ANY RECALL IT SAYS 0 RECALL. CAN YOU HELP TO SEE IF THIS CAN BE FIXED. IT IS A DRIVING SAFETY ISSUE.

NHTSA ID

11150163

Incident

Nov 5, 2017

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WITHIN TWO WEEKS OF OWNING THE VEHICLE, THE HEAD REST RESTRAINT DEPLOYED WITHOUT WARNING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS), 16V668000 (SEAT BELTS, AIR BAGS), AND 17V640000 (SEATS, AIR BAGS). THE DEALER (AUTONATION USA CORPUS CHRISTI, 3115 S PADRE ISLAND DR, CORPUS CHRISTI, TX 78415-1815, 361-217-6733) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

NHTSA ID

11142880

Incident

Sep 22, 2018

Mileage

52,000 mi

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V668000 (SEAT BELTS, AIR BAGS) AND 17V640000 (SEATS, AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO ROBERSON MOTORS (3100 RYAN DR. SE, SALEM, OR 97301, (503) 363-4117), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11100081

Incident

Jun 13, 2017

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CARL BURGER CHRYSLER JEEP DODGE RAM WORLD (8355 HERCULES ST, LA MESA, CA 91942) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11083676

Incident

Aug 14, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V668000 (SEAT BELTS, AIR BAGS) AND 17V640000 (AIR BAGS, SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (OLIVER C JOSEPH CHRYSLER DODGE JEEP, 3795 IL-15, BELLEVILLE, IL 62226) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11052949

Incident

Sep 13, 2016

PASSENGER HEAD RESTRAINT IS BROKEN, TWO LITTLE PLASTIC PIECES SNAPPED I ASSUME. IT HAPPENED WHILE I WASN'T IN THE CAR, PARKED OUTSIDE MY HOUSE. NEVER HAD AN ACCIDENT NOR HAVE I DAMAGED THE CAR IN ANYWAY,

NHTSA ID

11021003

Incident

Aug 31, 2017

Mileage

137,770 mi

PURCHASED NEW FROM CHRYSLER DEALERS LOT IN APRIL 2012. WHEN CLEANING BACK SEATS WITH VACUUM NOTICED FRAYED FABRIC ON THE SEATS WERE THE STITCHING IS, AS IF THE STITCHES HAD SEVERED THE FABRIC AND IN JUST ABOUT EVERY STITCH ON EVERY SEAT SAME THING TOOK IT IN TO THE DEALERSHIP TO HAVE IT ASSESSED AND WAS TOLD THEY WOULD CONTACT CHRYSLER AND CALL ME. I HAD TO TAKE THE CAR BACK IN FOR PHOTOS TO BE TAKEN AND IT TURNED OUT THEY WERE NOT ADEQUATE (BLACK INTERIOR) SO I WAITED AND WAITED AND CALLED TO SEE WHAT THE HOLD UP WAS AND WAS TOLD CHRYSLER NEEDED BETTER PICTURES.WENT BACK TO DEALERSHIP AND SHOWED THEM EXACTLY WHAT THE ISSUE WAS AND PUSHED ON THE SEAT TO REVEAL THAT INDEED THERE WAS FRAYED MATERIAL.CHRYSLER CONTACTED THE DEALERSHIP AND TOLD THEM TO GET PICTURES WITHOUT PUSHING ON THE SEAT, TOOK IT IN AGAIN AND HAD PICTURES TAKEN AND WAS TOLD IN THE MEAN TIME THE DEALERSHIP WAS TOLD BY CHRYSLER TO GET A QUOTE FROM AN UPHOLSTERER IN REGARDS TO NEW FRONT AND BACK SEATS. I HAD TO CALL THE DEALERSHIP ONCE AGAIN AFTER NOT HEARING FROM THEM FOR AN EXTENDED AMOUNT OF TIME ONLY TO BE TOLD THAT CHRYSLER IS NOT GOING TO REPLACE THE SEATS,THERE IS NOTHING THAT CAN BE DONE. *TR

NHTSA ID

10567443

Incident

Apr 30, 2012

Mileage

250 mi

RE: ELECTRICAL FAILURE LEADING TO DELAY IN CAR STARTING OR MALFUNCTIONING OF VEHICLE ELECTRICAL SYSTEM. WHILE ATTEMPTING TO TRADE IN 2012 CHRYSLER 200, PURCHASED ON 07/15/2014, VIN #[XXX] FROM FLORIDA FINE CAR LOCATED AT 1027 S STATE ROAD 7 HOLLYWOOD FLORIDA 33023 I WAS INFORMED BY SALES REPRESENTATIVE OF CARMAX THAT I COULD NOT RECEIVE THE BEST TRADE IN OFFER BECAUSE THE VEHICLE HAD ?EVIDENCE OF MAJOR REAR END REPAIRS AND RE-WELDED TRUNK PAN. CARMAX WILL NOT RETAIL THIS VEHICLE.? 9/4/13 -- HEADREST POPPED OPEN WHILE DRIVING, FRONT POWER OUTLET NOT OPERATING, HESITATES ON ACCELERATION, NOISE UNDER HOOD AND SPLASH SHIELD MISSING SCREWS. OUTLET FUSE WAS REPLACED, PLASTIC HOLD DOWNS FOR SPLASH SHIELD REPLACED AND HEADREST FOUND TO BE DEFECTIVE. SADLY TO SEE SERVICE REP ASKED, ?IF I HAD TAMPERED WITH HEADREST. TWO WEEKS LATER I RECEIVED A RECALL NOTICE. 9/13/13 -- HEADREST REPLACED, SCRUBBING UNDER CAR PERSISTS, FRONT POWER OUTLET NOT OPERATING AGAIN, CAR CONTINUES TO HESITATE DURING ACCELERATION, BRAKE NOT OPERATING WELL AND TICKING UNDER HOOD CONTINUES. MULTI-POINT INSPECTION COMPLETE NO PROBLEM DETECTED. 10/12/13 ? RECALL NOTICE RECEIVED VIA USPS. I IMMEDIATELY REPORTED TO THE HOLLYWOOD SERVICE DEPARTMENT AND TECH PERFORMED RECALL #N38 ON ACTIVE HEAD RESTRAINTS?REPROGRAMMED COMPUTERS FOR ALL HEADRESTS. MULTI-POINT INSPECTION PERFORMED CAR SYSTEM RUNNING AND BATTERY STRENGTH IS GOOD. 11/01/13 ? CAR HESITATING TO START ON OCCASIONS AND FRONT POWER OUTLET NOT WORKING. MULTI POINT INSPECTION PERFORMED COMPUTER DIAGNOSTIC SHOWS NO CODES. 11/25/13 ? CAR WAS TOWED ON SUNDAY, 11/24 BECAUSE IT WOULD NOT START AND POWER OUTLET BLOWN AGAIN. MULTI POINT INSPECTION PERFORMED, BATTERY REPLACED AND POWER OUTLET FUSE REPLACED. THE REASON GIVEN WAS THE GLOVE COMPARTMENT LIGHT SWITCH WAS DEFECTIVE. THIS DEFECTIVE SWITCH CAUSED THE LIGHT IN THE GLOVE COMPARTMENT TO REMAIN ON THEREFORE DRAINING THE BATTERY. THE BATTERY PASSED PRIOR INSPECTIONS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

NHTSA ID

10559517

Incident

Sep 11, 2013