Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2012 Chrysler 200 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 45 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 45, in the owner's own words
WHEN DRIVING THE VEHICLE WILL SUDDENLY SHUT OFF. NO WARNING OF IT ABOUT TO HAPPEN JUST DOES. I LOSE STEERING AND BRAKES AND TURNS ON ONLY AFTER TIME GOES BY OR BY REMOVING NEGATIVE TERMINAL FROM BATTERY. IT'S HAPPENED AT 35MPH AND AT 60 MPH. I'VE GONE A WEEK WITH NO INCIDENT TO HAVING IT HAPPEN DOZENS OF TIMES ON A SINGLE TRIP. VERY SCARY SITUATION. ESPECIALLY IN TRAFFIC.
TL* THE CONTACT OWNS A 2012 CHRYSLER 200. WHILE DRIVING 35 MPH THE STEERING WHEEL CEASED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER FIVE MINUTES. WHILE DRIVING AND MAKING A LEFT TURN THE VEHICLE STALLED AGAIN. WHILE ATTEMPTING TO START VEHICLE THERE WAS ABNORMAL TICKING NOISE DETECTED. THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE SPEEDOMETER WAS INOPERABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 114,000.
MY CHRYSLER 200 WAS PURCHASED ABOUT TWO MONTHS AGO SINCE I PURCHASED IT FROM FLORIDA AND I RESIDE IN ALABAMA I WAS TOLD BY THE LOCAL DEALERSHIP IN MOBILE THAT THEY COULD NOT DIAGNOSE OR REPAIR IT BECAUSE THEY HAVE NO HISTORY. MY CAR IS RANDOMLY STALLING AND LOOSING ALL POWER TO ENGINE WHEN ATTEMPTING TO STOP OR SLOW DOWN THERE IS NO CODES ON DASHBOARD. PCM WAS REPLACED STILL SAME ISSUE. IT IS VERY LIKELY THIS WILL CAUSE AN ACCIDENT ESPECIALLY BECAUSE THERE IS NO WARNING. IT CUT OFF TONIGHT ON MY WAY HOME FROM WORK WHILE I WAS DRIVING AT 35MPH. THIS IS DANGEROUS
TO START OFF THE ABS AND TRACTION CONTROL WILL NOT STOP TURNING OFF AND ON EVEN AFTER REPLACING EVERYTHING . ALMOST ALL THE TIME WHEN IT RAINS THEY WILL KICK IN THE E BRAKE AND START GRINDING . NO MATTER HOW MANY TIMES I CHANGE THE BRAKES AND ROTORS AND MASTER CONTROL THEY NEVER STOP SQUEAKING . LASTLY ALMOST ALL THE ELECTRICAL PROBLEMS STARTED AFTER THE ALTERNATOR FAILED AND I HAD TO REPLACE IT . MY SPEEDOMETER JUST DIED ON ME TODAY AND I HAVE NO CLUE HOW THAT HAPPENED .
WHILE DRIVING MY VEHICLE BACK THE OFFICE FROM MY LUNCH BREAK, I MADE A RIGHT HAND TURN ONTO THE MAIN ROAD AND BEGAN TO ACCELERATE THE VEHICLE WITH MORE GAS. AT ABOUT 35MPH THE CAR ENGINE COMPLETELY SHUT OFF AND I HAD TO COAST TO THE SIDE OF THE ROAD WITH NO POWER STEERING. I HAD TO WAIT APPROXIMATELY 20 MINS UNTIL MY CAR WOULD RESTART AGAIN. I WAS ABLE TO GET BACK ON THE ROAD UNTIL AFTER ANOTHER FEW HUNDRED YARDS OF DRIVING THE CAR STALLED AGAIN COMPLETELY. I WAS THEN FORCED TO CALL A TOW TRUCK TO HAVE IT TAKEN TO AN AUTO SHOP.
SUDDEN STALL ON THE HIGHWAY, COMPLETELY DIED ON THE SLOP OF THE BEGINNING OF THE BRIDGE ON APRIL 4,2019 AND APRIL 11, 2019
OUR AIRBAG LIGHTS ARE ON. WE GOT NOTIFIED BY THE DEALERSHIP OF THE RECALL. BUT THIS MATTER REGARDING THE WHEEL BEARINGS IS A SERIOUS MATTER. I'VE REPAIRED MY CAR 5 TIMES ALL AROUND THE CAR. THAT'S NOT NORMAL. ALL OF THESE VEHICLES HAVE A SIMILAR ISSUE IN THE REAR END WHERE WHEN I'M DRIVING AND HIT A BUMP, THE REAR END SHIFTS LEFT OR RIGHT.
THE VEHICLE STALLS OUT - POWER IS SHUT-OFF WITHOUT ANY NOTICE. THE VEHICLE BECOMES TDISABLE WHILE TRYING TO DRIVE. THIS OCCURS THREE TIMES THIS YEAR. THE ONLY WAY TO GET THE VEHICLE OPERATING AGAIN IT TO PUT IN PARK AND RESTART THE CAR. THE STEERING WHILE LOCKS UP AS WELL. I HAVE TO TAKE THE HIGHWAY TO WORK EVERYDAY. MOST OF THE INSTANCES WHEN THIS HAPPENS I'M NOT DRIVING ON THE HIGHWAY. THE STALLING OF THE CAR OCCURS WHEN YOU DRIVE ABOUT 2-3 MILES. THE CAR BEARS LEFT AND STARTS TO STALLED OUT. IT LOST POWER. EVERY TIME THIS PROBLEM OCCURRED IT HAPPENS WHILE THE CAR IS IN MOTION.
TL* THE CONTACT OWNS A 2012 CHRYSLER 200. WHILE MAKING A TURN, THE CONTACT HEARD AN ABNORMAL GRINDING SOUND COMING FROM THE POWER STEERING WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. ...UPDATED 05/17/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE DEALER ON 3/31/2017 AT THE OWNER'S EXPENSE. THE CONSUMER BELIEVED AT 32,256 MILES, THE FAILURE WAS PREMATURE. UPDATED 09/06/2017*JS
MY CAR RECEIVED A SOFTWARE UPDATE FOR THE PCM ON 3/2/2017. ON 03/6/2017 MY CAR SHUT OFF COMPLETELY IN THE MIDDLE OF DRIVING DOWN THE INTERSTATE.
STEERING WHEEL MAKES A POPPING SQUEAKY NOISE WITH ONLY 29000 MILES, IS SOMETHING LOOSE ?
CAR DIES FOR NO APPARENT REASON AND DURING ANY TYPE DRIVING. OF COURSE, WHEN MOTOR DIES POWER STEERING IS LOST. EXTREMELY DANGEROUS IN THE HEAVY AUSTIN TRAFFIC THAT I DRIVE IN. MAY JUST SHUT DOWN ON A MAJOR OVERPASS WITH NO WHERE TO GO. THIS VEHICLE PUTS MY LIFE AND FAMILIES LIFE IN DANGER. THIS SHUT DOWN CAN HAPPEN AT 10 MPH OR AT 60 MPH OR ABOVE. I TRY TO BYPASS MAJOR HIGHWAYS IN AUSTIN EVEN THOUGH IT MAY BE SEVERAL MILES OUT OF THE WAY, AND SO FAR HAVE BEEN ABLE TO AVOID ANY PROBLEMS. IT SEEMS RIDICULOUS TO HAVE TO TRAVEL LIKE THIS. MY CAR ENGINE IS A 2.4L AND I KNOW THERE HAS BEEN A RECALL ON CHRYSLER'S 3.6 L ENGINE IN THE 200, BUT I BELIEVE THIS ENGINE NEEDS TO ALSO BE RECALLED
SUBMITTED A COMPLAINT WHERE I INADVERTENTLY LISTED MY VEHICLE AS A 2015 CHRYSLER 200. MY CAR IS A 2012 CHRYSLER 200. COULD YOU CHANGE MY PREVIOUS COMPLAINT OF THIS SAME DATE TO REFLECT A 2012 CHRYSLER 200.
VAN HORN CHRYSLER AND DODGE IN PLYMOUTH WI. SOLD ME A VEHICLE THAT WAS IN A MAJOR FRONT END ACCIDENT. WHEN THEY SOLD ME THE AIR THE AIRBAG WAS NOT ATTACHED. THE STEERING WAS PULLING TO THE RIGHT. THE SUSPENSION WAS SEVERELY DAMAGE, IT WAS SO SEVERE THAT WHEN I TOOK THE CAR TO CHRYSLER, I SPEND MONEY THERE TO GET THE PROBLEMS REPAIRED. BECAUSE VAN HORN WOULDN'T PAY FOR THE REPAIRS. AFTER CHRYSLER COULDN'T MAKE THE REPAIRS, BECAUSE THE CAR HAD BEEN IN A MAJOR ACCIDENT FROM THE PREVIOUS OWNER. CHRYSLER REFERRED ME TO THE BODY SHOP, WHERE I WAS OUT OF POCKET FOR ANOTHER ADDITIONAL REPAIR. I ALSO FORWARD THIS INFORMATION TO CHRYSLER CUSTOMER ASSISTANT 1-888-992-1997. MY CASE NUMBER THERE IS [XXX].THEY (CHRYSLER CUSTOMER ASSISTANT) SAID THE CAR SHOULD HAVE NEVER BEEN SOLD. THEY INFORMED [XXX] MANGER TO GET IN TOUCH WITH ME TO MAKE A SETTLE. WHICH HE HASN'T AS TO 10/14/205. TOM BOWEO WAS THE PERSON THAT I SPOKE WITH AT MILOSCH'S PALACE COLLISION CENTER, LAKE ORION MI. (248)276-6653. THE CAR IS REGISTERED TO [XXX]. MY EMAIL ADDRESS IS [XXX]. MY PHONE NUMBER IS [XXX]. MY CELL NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE STEERING COLUMN MAKES LOUD "POPPING" NOISES AT LOW SPEEDS AND WHEN TURNING THE VEHICLE. IT SOUNDS LIKE THE STEERING COLUMN IS GOING TO SNAP. IN ADDITION, I HAD TO HAVE ALL OF MY LIFTERS REPLACED IN THE ENGINE DUE TO A LOUD TICKING NOISE COMING FROM UNDER THE HOOD. LASTLY, THE LEATHER MATERIAL IS COMING OFF OF ALL OF THE DOORS IN THE VEHICLE, AND THE LIGHT FOR THE EMERGENCY BRAKE STAYS ON EVEN WHEN THE BRAKE IS NOT ENGAGED. I DESPISE DRIVING THE CAR AND WILL NEVER BUY ANOTHER CHRYSLER.
POWER STEERING OR STEERING ASSIST DOES NOT ALWAYS WORK
WHILE DRIVING, THE CAR BEGAN TO RAPIDLY LOSE FUNCTIONALITY WHILE WARNING LIGHTS WERE APPEARING ON THE DASHBOARD UNTIL IT ABRUPTLY SHUT DOWN WHILE DRIVING IN TRAFFIC. THE TIME FROM NO WARNING LIGHTS TO COMPLETE LOSS OF FUNCTIONALITY WAS APPROXIMATELY 10-15 SECONDS. THE SHUT DOWN INCLUDED AN ABRUPT LOSS OF POWER STEERING AND BRAKING CAPABILITIES WHILE DRIVING ON A BUSY STREET AT NIGHT. I WAS ABLE TO QUICKLY COMPENSATE FOR THE LOSS OF POWER STEERING AND BRAKING AND STOP THE VEHICLE WHILE AVOIDING A CRASH, BUT JUST BARELY. THANKFULLY, I BROKE DOWN NEXT TO TWO POLICE OFFICERS WHO HELPED PUSH MY VEHICLE ONTO THE SIDE OF THE ROAD. THESE OFFICERS MAY BE ABLE TO ATTEST TO THE FACT THAT NO NOISES OR ABNORMAL OPERATION OF THE VEHICLE WAS APPARENT BEFORE THE ABRUPT SHUT-OFF WHILE DRIVING. ATTEMPTS TO RESTART THE VEHICLE INVOLVED NO CLICKING OR THE ENGINE ATTEMPTING TO TURN OVER. THE VEHICLE IS CURRENTLY BEING REPAIRED, BUT THE PRELIMINARY DIAGNOSIS IS ONE OF A FAULTY ALTERNATOR. I WILL ATTEMPT TO RETAIN THE FAULTY ALTERNATOR FROM THE REPAIR CENTER. I HAD ONLY STARTED THE CAR 2-3 MINUTES BEFORE THE INCIDENT AND THERE WERE NO APPARENT ELECTRICAL ISSUES (ENGINE STRUGGLING TO START, LIGHTS DIMMING, ETC.) WHILE STARTING THE CAR OR DURING OPERATION.
CLUNKING POPPING IN FRONTEND YOU CAN FEEL IT IN STEERING WHEEL. CAR WAS UNDER WARRANTY WHEN THIS STARTED DEALERSHIP COULDN'T DUPLICATE THE PROBLEM IT CONTINUES TO GET LOUDER AND MANY PEOPLE WITH THIS CAR HAVE THIS SAME PROBLEM.
THIS IS FRUSTRATING. I'VE BEEN TO TWO DEALERSHIPS COMPLAINING ABOUT THE RATTLING STEERING COLUMN. BOTH DEALERSHIPS STATE THAT THEY COULD NOT FIND THE PROBLEM. WENT TO BRAKEMASTERS FOR AN OIL CHANGE AND THE MECHANIC SAID THE RATTLING IS COMING FROM THE STEERING COLUMN. BOTH TIMES AT THE DEALERSHIPS THE VEHICLE WAS STILL UNDER WARRANTY. I'M OVER THE 3 YEAR MARK NOW AND NO WARRANTY. WHAT CAN BE DONE? *TR
AFTER DRIVING FOR 15 OR 20 MINUTES OR MORE, I CAN HEAR AND FEEL IN THE STEERING WHEEL A CLUNKING NOISE/SOUND UNDER THE HOOD. THERE IS NO PATTERN TO IT. IT HAPPENS EITHER ON A STRAIGHT LINE OR BY TURNING. THE BANGING RATE WON'T INCREASE/DECREASE IF I SPEED UP/DOWN. IF I TURN ON THE AC BEFORE THE CLUNKING NOISE/SOUND STARTS, IT WILL COMMENCE TO MAKE THE NOISE/SOUND BEFORE THE 15 OR 20 MINUTES OF DRIVING. IT IS DRIVING ME CRAZY (NO PUN INTENDED). IT SOUNDS LIKE SOMETHING IS COMPLETELY LOOSE AND IS GOING TO FALL AT ANY MOMENT. MY SAFETY AND THOSE RIDING WITH ME ARE NOT SECURED IN THIS CAR. THE INTERNET IS FULL OF PEOPLE WITH THIS SAME PROBLEM FOR THIS PARTICULAR CAR AND THERE IS NOT ONE SOLID SOLUTION FOR IT. COULD ANYONE HELP US AND MAKE CHRYSLER GET MORE SERIOUS WITH THIS PROBLEM/SOLUTION? REGARDS. *TR
THE STEERING WHEEL VIBRATES AND THERE IS A CLUNKING NOISE MADE THAT SOUNDS LIKE IT IS COMING FROM THE STEERING WHEEL COLUMN WHEN DRIVING. IT OCCURS AT ANY SPEED. IT FEELS LIKE THE STEERING COLUMN IS LOOSE TO A POINT. *TR
AWFUL POPPING NOISE TO FRONT END WHEN DRIVING. WORSENS OVER TIME . HAD TO SHOP 4 TIMES. THEY NOW ADMIT TO A PROBLEM WITH TIE RODS AT MANUFACTURE. DEALERSHIP IS OFFERING TO FIX WITH A $100 CO-PAY SINCE IT IS NOW OUT OF WARRANTY MILEAGE. I AM WORKING WITH CHRYSLER TO GET THE REST COVERED SINCE IT IS AN UNRESOLVED WARRANTY ISSUE. *TR
A CLICKING NOISE IN STEERING WHEEL WHILE DRIVING NO MATTER HOW FAST YOU ARE GOING. ALSO, A KNOCKING NOISE WHEN DRIVING OVER BUMPS. SOMETIMES, THE CAR DOES NOT PICK UP SPEED FOR A WHILE WHEN DRIVING UP A HILL. *TR
AFTER DRIVING FOR ABOUT 15 MIN. YOU CAN START HEARING A CLUNKING NOISE COMING FROM THE LEFT SIDE, AND YOU CAN FEEL IT IN THE STEERING WHEEL. DON'T KNOW IF ITS STEERING OR SUSPENSION, BUT I GET EERIE FEELING THE CAR MAY LOCK UP. *TR
AFTER PUTTING ON 4 NEW TIRES AND NEW FRONT BRAKES, WE NOTICED AN ISSUE WITH THE STEERING COLUMN CLUNKING, AND FEELING VERY LOOSE. AFTER THREE TRIPS TO THE SERVICE COUNTER AT A CHRYSLER DEALERSHIP, (YOU WOULD THINK THAT THEY WOULD KNOW WHAT THE PROBLEM WAS), I HAVE FIGURED OUT THE ISSUE THANKS TO YOUTUBE. APPARENTLY, I THERE ARE MANY OTHERS HAVING THE SAME ISSUE. AND, I CALLED CHRYSLER DIRECTLY, AND THE GIRL THAT I SPOKE WITH STATED THAT THE PART HAD BEEN RECALLED ON OTHER CHRYSLER PRODUCTS, BUT NOT ON MY CAR. THIS PART NEEDS TO BE RECALLED. YOU FEEL LIKE YOU ARE DRIVING DOWN THE ROAD, AND THE CAR IS FALLING A PART. YOU FEEL LIKE PARTS COULD FLY OFF AT ANY TIME. VERY DISAPPOINTING! AND, JUST OUT OF WARRANTY. PLEASE VIEW THIS WEBSITE TO UNDERSTAND THE ISSUE. IT EXPLAINS IT IN DEPTH. HTTPS://WWW.YOUTUBE.COM/RESULTS?SEARCH_QUERY=CHRYSLER+200+CLUNKING+PROBLEM. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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