Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
32
Latest Mar 15, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 333 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
19
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
14
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1999 Chrysler Concorde submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 32 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
The 25 most recent of 32, in the owner's own words
The contact owned a 1999 Chrysler Concorde. The contact stated while in a parking lot as he placed the vehicle into Drive, the vehicle revved and accelerated, and the contact had not depressed the accelerator pedal. The contact stated no warning light was illuminated. The contact stated that the vehicle crossed the parking lot, jumped the curb and climbed a small hill and came safely to a stop. The police were called but no report was written. The contact injured his lower back but did not seek medical attention. The vehicle was towed to an independent mechanic and has not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
NHTSA ID
11456807
Incident
Mar 11, 2022
Mileage
70,000 mi
Body & structureDriver assistance
Filed Sep 19, 2013
1 injury reported
YESTERDAY I HAD TO GO TO THE HOSPITAL BECAUSE THE TRUNK LID FELL ON MY NECK WHEN I WAS UNLOADING MY TRUNK. THIS CAR HAS AN ELECTRICAL TRUNK THAT OPENS AND THE TRUNK ALSO, HAS A SPRING AIR ROD THAT CONTROLS THE HOLD OF THE OPEN TRUNK. I KNOW THIS FAILED BECAUSE THE TRUNK JUST LOST ITS HOLD ALL OF A SUDDEN AND LANDED ON MY NECK. AS I TRIED TO LIFT IT FROM ABOVE ME (ITS VERY HEAVY- BIG TRUNK), MY LEFT HAND INDEX FINGER BROKE AND MY LEFT ARM AND HAND ARE IN PAIN. NOT TO MENTION, THE SEVERE PAIN I AM UNDERGOING WITH MY NECK. I ALSO BLED A LOT AND IMMEDIATELY WENT TO THE EMERGENCY ROOM. I BELIEVE THIS CAN BE A MANUFACTURING DEFECT DUE TO THE EXCESSIVE WEIGHT OF THIS TRUNK DOOR AND THE DEVICE BEING RELIED ON FOR THE CONTROL OF TRUNK. *TR
NHTSA ID
10544485
Incident
Sep 18, 2013
Mileage
208,992 mi
Driver assistanceTransmission
Filed Sep 13, 2006
Crash reported1 injury reported
THE CAR I WAS DRIVING WAS A 1999 CHRYSLER CONCORD THAT HAD BEEN IN EXCELLENT DRIVING UP UNTIL THE TIME OF THE INCIDENT. JUST THREE DAYS EARLIER THE AUTOMOBILE WAS SERVICED AT A CHRYSLER DEALERSHIP SERVICE CENTER FOR AN OIL AND OIL FILTER CHANGE. I INQUIRED AT THE PICK UP EVENT IF THE BRAKES WERE OKAY AND IT WAS REPORTED TO ME THAT THE WERE FINE AND THAT EVERYTHING WITH THIS AUTOMOBILE WAS FINE. ON SUNDAY, SEPTEMBER 3, 2006, I STARTED THIS AUTOMOBILE IN MY GARAGE TO GO TO CHURCH. AFTER PUTTING MY SEAT BELT ON, I USUALLY INCH MYSELF OUT OF MY GARAGE VERY, VERY SLOWLY. HOWEVER, THIS TIME AFTER ADJUSTING THE TRANSMISSION LEVER FROM PARK TO DRIVE MY AUTOMOBILE TOOK OFF SO FAST I COULD NOT CONTROL IT AT ALL. I HIT THE BREAKS AS HARD AS I COULD BUT MY AUTOMOBILE WOULD NOT SLOW DOWN AT ALL. NOT ONLY THAT, I COULD CONTROL THE STEERING OF MY AUTOMOBILE AT ALL. I LIVE NEAR THE PACIFIC OCEAN AND THERE IS A DRAINAGE DITCH RIGHT ACROSS THE STREET WHERE I LIVE THAT CONNECTS WITH THE OCEAN. THERE IS A CHAIN-LINKED WIRE FENCE THAT SEPARATES THE STREET FROM THE DRAINAGE DITCH. MY AUTOMOBILE RACED OUT OF MY GARAGE, DOWN MY DRIVEWAY, WENT ACROSS THE STREET AND HIT THE CURB ACROSS THE STREET WHERE IT FORCE MY AUTOMOBILE TO SWERVE ACROSS THE ADJOINING STREET TO BREAK THROUGH THE CHAIN-LINKED FENCE WHERE IT WENT DOWN A CONCRETE EMBANKMENT FOR AN APPROXIMATE 20-FOOT DROP UNTIL IT COMPLETELY STOPPED IN THE WATER. THE CAR THEN BEGAN FILLING UP WITH WATER UNTIL IT BECAME COMPLETELY SUBMERGED. FORTUNATELY, A NEIGHBOR HAPPENED TO BE LOOKING OUT OF HIS SECOND STORY WINDOW OF HIS HOUSE WHEN THIS INCIDENT OCCURRED AND IMMEDIATELY CALLED 911. EMERGENCY PERSONNEL ARRIVED PROMPTLY TO SAVE MY LIFE BY PULLING ME OUT OF THE WINDOW OF MY AUTOMOBILE. I WAS TAKEN BY PARAMEDIC PERSONAL BY AMBULANCE TO THE EMERGENCY ROOM OF A NEARBY HOSPITAL WERE IT WAS DETERMINED I HAD NOT SUSTAINED ANY IMMEDIATE INJURIES AT ALL. THE AUTOMOBILE WAS LATER DETERMINED TO BE A TOTALED WRECK. *NM
NHTSA ID
10168194
Incident
Sep 3, 2006
Mileage
41,973 mi
Driver assistance
Filed Mar 31, 2006
Crash reported1 injury reported
ACCELERATOR MALFUNCTION. 1999 CHRYSLER CONCORDE ACCELERATOR STUCK, UNABLE TO ENGAGE THE BRAKING SYSTEM SO TURNED CAR OFF. LOST STEERING, BRAKING CONTROL AND HIT A BARRICADE, TOTALING VEHICLE AND CAUSING CONCUSSION AND HEAD TO TOE BRUISING. *JB
NHTSA ID
10154254
Incident
Mar 18, 2006
Mileage
130,000 mi
Driver assistance
Filed Apr 6, 2005
Crash reported1 injury reported
1999 CHRYSLER CONCORD BRAKE EQUIPMENT BECAME INOPERATIVE DURING OPERATION OF THE VEHICLE. *MR THE CONSUMER PLACE THE VEHICLE IN DRIVE AND THE VEHICLE "TOOK OFF." THE ACCELERATOR STUCK. THE VEHICLE WAS TOTALED. *SC
NHTSA ID
10117591
Incident
Apr 1, 2005
Driver assistance
Filed Oct 8, 2004
WHILE DRIVING, THE ACCELERATOR PEDAL ASSEMBLY CAME APART. THE OWNER ORDERED THE PART FOR REPAIR. THE OWNER ALSO CONTACTED THE MANUFACTURER BUT WAS NOT GIVEN ANY ASSISTANCE. PROVIDE FURTHER DETAILS. *JB
NHTSA ID
10095530
Incident
Sep 20, 2004
Mileage
59,000 mi
Driver assistanceOther / unspecified
Filed Aug 3, 2004
I HAVE HAD MY 1999 CHRYSLER CONCORDE LXI FOR ABOUT A YEAR AND A HALF. IT NOW HAS 76,000 MILES ON IT. I WAS PULLING OUT OF THE PARKING LOT AND FIRST NOTICED THE SPEEDOMETER WASN'T WORKING. AT THAT POINT I KEPT DRIVING. AS I PULLED OUT ONTO THE ROAD AND HAD TO ACCELERATE I NOTICED MY RPM'S WERE A LITTLE HIGH. THE CAR SEEMED TO BE STUCK IN LOW GEAR. I CHECKED THE TRANSMISSION FLUID AND THE FUSE FOR THE TRANSMISSION CONTROLLER. BOTH WERE FINE. I HAD THE CAR TOWED. I GOT ONLINE AND STARTING RESEARCHING THE CAR. IT TURNS OUT THAT SPEED SENSORS IN THIS CAR FAIL QUITE OFTEN. I SPOKE TO THE PREVIOUS OWNER OF THE VEHICLE. HE TOLD ME HE ALREADY HAD THE SPEED SENSOR REPLACED ONCE JUST BEFORE I BOUGHT THE CAR FROM HIM. MY CAR IS FIVE YEARS OLD, HAS 76,000 MILES ON IT, AND HAS HAD THE SAME PART REPLACED TWICE ALREADY. THIS IS RIDICULOUS. CHRYSLER SHOULD PAY TO FIX THEIR FAULTY PRODUCT, NOT ME REPEATEDLY.*AK
NHTSA ID
10086077
Incident
Jul 29, 2004
Mileage
55,000 mi
Driver assistance
Filed Jan 12, 2004
Crash reported1 injury reported
THE VEHICLE WAS IN AN ACCIDENT DUE TO A MALFUNCTION OF THE ENGINE. THE VEHICLE UNEXPECTEDLY BEGAN TO ACCELERATE. THE OWNER SHUT OFF THE ENGINE AND APPLIED THE BRAKE, BUT THE MOTOR WAS GOING AT SUCH A HIGH SPEED, THE VEHICLE DID NOT STOP. THE POLICE DID TAKE A REPORT. *JB THE CONSUMER WAS LOOKING FOR A PLACE TO PARK WHEN ALL OF A SUDDEN THE VEHICLE HAD GONE AT AN UNCONTROLLABLE SPEED AND WHEN THE CONSUMER SHUT OFF THE IGNITION AND BRAKED, THE CONSUMER HIT A PARKED VEHICLE. *SC *JB
NHTSA ID
10048610
Incident
Nov 20, 2003
Mileage
20,000 mi
Driver assistance
Filed Jan 6, 2004
Crash reported1 injury reported
I HAD JUST LEFT CHURCH, AND GOT INTO MY CAR TO COME HOME. I PUT ON MY SEAT BELT, MOVED THE SEAT FORWARD, CHECKED THE MIRRORS, AND WITH MY FOOT DEPRESSING THE BRAKE, TOOK OFF THE EMERGENCY BRAKE, AND LOOKED OVER MY LEFT SHOULDER. AS I DID THIS, I VIEWED A WHITE CAR STOPPED ABOUT TWO CARS LENGTH BEHIND ME, WAITING TO EXIT THE PARKING LOT. THEY WAIVED TO ME TO GO AHEAD. AT THIS POINT MY CAR WAS COMPLETELY STOPPED. THE COLUMN SHIFTER WAS IN REVERSE, AND MY FOOT WAS STILL ON THE BRAKE PEDAL, WHEN ALL OF THE SUDDEN MY CAR ( BY ITSELF ) WENT INTO FULL ACCELERATION FORWARD, ABOUT ONE AND A HALF CAR LENGTHS HITTING A TREE, WITHOUT MY SHIFTING ANYTHING ON THE SHIFTING COLUMN. THE AIRBAG DID NOT DEPLOY. THE IMPACT STIRRED UP A HUGE AMOUNT OF DIRT AND DUST IN FRONT OF MY WINDSHIELD. THE TREE WAS THE ONLY THING THAT STOPPED MY CAR AS THE MOTOR WAS STILL IN FULL ACCELERATION AS I REACHED TO TURN OFF THE IGNITION. MANY WITNESSES GATHERED AROUND MY CAR COMING TO MY DOOR TO SEE IF I WAS HURT. I HAVE BEEN IN TOUCH WITH DAIMLER CHRYSLER, AND THEY REFUSE TO EXCEPT LIABILITY FOR WHAT I AM SURE IS A MALFUNCTION IN THIS CAR! THE EXACT SAME THING HAPPENED TO MY HUSBAND WITH THIS SAME CAR IN SEPT OF 1999, ONLY THE CAR WENT INTO FULL ACCELERATION IN REVERSE. *AK *CB
NHTSA ID
10032827
Incident
Jul 6, 2003
Mileage
39,664 mi
Driver assistanceExterior lightingVisibility
Filed Aug 27, 2003
PROBLEMS WITH SPEED SENSORS ON CHRYSLER CONCORDE.*MR THE CONSUMER WAS VERY CONCERNED ABOUT THE SPEED SENSOR PROBLEM, AND FEELS THAT IT SHOULD BE ADDRESSED. TWO INCIDENTS OCCURRED WITH IN A YEAR OF PURCHASING THE VEHICLE. PLEASE RESPOND PROMPTLY IN RESOLVING MATTERS. *CB THE WINDOW MOTOR FAILED AND THE HEADLIGHT DEVICES FELL OFF. *JB
NHTSA ID
10037874
Incident
Oct 4, 2000
Mileage
42,580 mi
Driver assistanceEngineTransmission+1 more
Filed Jul 6, 2003
I OWN A 1999 CHRYSLER CONCORDE LXI. I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR SINCE I HAVE OWNED IT. LOT OF LITTLE THINGS. WINDOW MOTORS, COOLING FAN, TRANSMISSION OVERSPEED SENSOR, AND THE LIST GOES ON. NOW THE AIR CONDITIONER IS GOING OUT, HAVING TO SERVICE IT ABOUT EVERY 2 MONTHS. WHY I AM WRITING THOUGH IS THE STEERING. SEEMS LIKE IT IS GOING BAD. I FEEL THIS IS A SAFETY ISSUE AND READ MANY COMPLAINTS ON YOUR WEB SITE CONCERNING THIS. WHY HASN'T A RECALL BEEN ORDERED FOR THIS AND THE SPEED UP ISSUE?*AK
NHTSA ID
10025474
Incident
Jul 6, 2003
Mileage
80,000 mi
BrakesDriver assistanceEngine+2 more
Filed Jul 2, 2003
1999 CHRYSLER CONCORDE ENGINE FAILURE AT 90000 WHILLE WIFE AND CHILDREN IN TRAFFIC ENGINE FAILURE DUE SLUG BUILD UP. MECHANIC SAID IT WOULD COST $4600.00 TO REPLACE ENGINE STILL OWE 11000 ON IT, AND CANT AFFORD TO REPAIR. MECHANIC SAID SLUG BUILD UP IS DUE TO OIL PUMP DESIGN ALSO HAVE AC PROBLEM AND HAVE HAD RADIATOR FAN FAILURE TWICE , SPEED SENSOR FAILURE, BROKEN WINDOW CLIPS, BRAKE SHIMMY , BROKEN RECLINER SEAT BOLTS
NHTSA ID
10025310
Incident
Jun 20, 2003
Mileage
94,233 mi
Driver assistance
Filed Apr 7, 2003
STICKING THROTTLE OR GAS PEDAL. *JB
NHTSA ID
10014085
Incident
Jan 1, 2003
Mileage
37,000 mi
Driver assistance
Filed Feb 25, 2003
Crash reported
I HAD JUST PULLED INTO A PARKING SPACE AND WAS ABOUT TO SHIFT FROM DRIVE TO PARK WHEN MY 1999 CONCORDE TOOK OFF JUMPED A CURB STOP AND HIT A TREE, WHERE THE ENGINE CONTINUED TO ACCELLERATE AND THE WHEELS DUG 5-6 INCH RUTS IN THE GROUND, BEFORE REVERSING JUMPING BACK OVER THE CURBING AND STOPPING. THE WHOLE TIME MY FOOT WAS ALSO ON THE BRAKE WHICH DIDN'T RESPOND.*JB
NHTSA ID
10008077
Incident
Jan 28, 2003
Mileage
32,800 mi
Driver assistance
Filed Sep 30, 2002
CONSUMER STATES THAT PUT VEHICLE IN GEAR AND ACCELERATED AND VEHICLE TOOK OFF FULL THROTTLE. NLM
NHTSA ID
8019854
Incident
Aug 2, 2002
Driver assistance
Filed Sep 12, 2002
HI I NEED TO ASK IF THE PROBELM ON THE SEARCH PAGE . OF THE CAR SURGING OUT OF CONTROLL AND HITING THING OR KILLING THE 2 PEOPLE .I WONT TO KNOW IF THE PROBLEMS ALL FROM THE SAME PERSON. I SEE MOST OF THE COMPLAINTS ARE FROM A PERSON OR A STATE WHICH I DO NOT KNOW. BUT IT END IN *AK. IS THIS A PERSON LAST AND FRIST MANE. OR IS THIS A STAT IN WHICH IT HAPPEN .I JUST GOT MY WIFE THIS CAR ONE DAY AGO . BECAUSE IT HELP HER BACK AND IT WAS A SMOOTH RIDING CAR. CAN YOU EMAIL BACK OR CALL ME IF IT IS A PROBLEM I NEED TO KNOW WHAT I CAN DO TO FIX IT OR GET THE DEALER TO FIX IT . . THANK YOU I NEED TO KNOW SO I CAN SAVE MY WIFE FROM ANY HARME. IF THIS HAPPENS THANK YOU ALEX IN SUNNY CA. *AK
NHTSA ID
767053
Driver assistance
Filed Aug 19, 2002
Crash reported
AFTER DEPRESSING GAS PEDAL IT BECAME STUCK, CAUSING CONSUMER TO HIT ANOTHER VEHICLE, AND A POLE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK
NHTSA ID
8016645
BrakesDriver assistance
Filed Jul 18, 2002
WHILE DRIVING ON I-95 AT 60 MPH THE VEHICLE STARTED RAPIDLY ACCELERATING ON IT'S OWN WITH MY FOOT OFF THE GAS PEDAL. APPLIED BRAKES AND SHIFTED TO NEUTRAL. CAME TO A STOP. PUT CAR IN PARK AND THEN INTO DRIVE AND CAR RAPIDLY ACCELERATED, TIRES SMOKING! BRAKES APPLIED AT MAXIMUM PRESSURE CAR STILL ACCELERATED. SHIFTED TO NEUTRAL AND TURNED KEY OFF.*AK
NHTSA ID
764421
Incident
Jul 13, 2002
Driver assistanceInterior & seatsSteering+1 more
Filed Jun 27, 2002
ALARMED TO SEE OTHER CONSUMER COMPLAINTS OF SIMILAR PROBLEMS WITH THE STEERING AND FAILURE OF RACK AND PINION AND FRONT END SUSPENSION. ALSO, WE HAVE REPLACED THE SWAY BAR LINKS. WE HAVE REPEATEDLY HAD PROBLEMS WITH A/C ERRATIC OPERATION AS OTHER CONSUMERS REPORTED. FULLY ALARMED BY NUMEROUS FUEL THROTTLE AND SEATBACK COLLAPSE PROBLEMS REPORTED. R&P STEERING UNIT REPLACED. STEERING WAS REAL LOOSE.
NHTSA ID
763576
Incident
Jun 27, 2002
BrakesDriver assistance
Filed Mar 15, 2002
WHILE DRIVING 60 MPH VEHICLE ACCELERATED TO 80 MPH, AND BRAKES DID NOT SLOW DOWN VEHICLE. CONSUMER SHUT OFF ENGINE. *AK
NHTSA ID
8005757
Incident
Mar 15, 2002
BrakesDriver assistance
Filed Jan 13, 2002
Crash reported
I PUT CAR IN REVERSE IN PARKING LOT AND IT LUNGED FORWARD AT FULL THROTTLE WITH TIRES SMOKING, SIDESWIPPING ONE VEHICLE AND PUSHED PARKED 2ND VEHICLE 30 FT INTO PARKING LOT ISLE. MY FOOT NEVER LEFT THE BRAKE PEDAL (USED TO SHIFT), AND BRAKES WERE USELESS IN TRYING TO STOP THE CAR. AFTER HITTING THE SECOND CAR (TOTALLING IT) GOT CAR STOPPED BY SLAMMING GEAR SHIFT LEVER INTO PARK. THIS IS THE 3RD INSTANCE OF THIS HAPPENING IN THE MILWAUKEE AREA THAT IS KNOWN TO US. SUBSTANCIAL INJURIES WERE INCURRED IN SECOND INSTANCE WHERE CAR WHEN THROUGH GARAGE DOOR WITH SEVERE FACIAL INJURIES. THE 3RD CAR WENT THROUGH A WINDOW OF A BUSINESS. ALL 3 WERE 1999 CHRYSLER PRODUCTS. CHRYSLER REFUSES TO ACCEPT ANY BLAME FOR THE ACCIDENT AND SENT US A FORM LETTER SAYING THE CAR WAS OKAY WHEN IT LEFT THE FACTORY. OUR CAR WAS A CHRYSLER CONCORDE LXI, THE 2ND A CHRYSLER LHS, AND THE 3RD A DODGE NEON.*AK
NHTSA ID
756781
Incident
Oct 25, 2001
Driver assistance
Filed May 21, 2001
Crash reported2 injuries reported
WHEN PUTTING VEHICLE IN REVERSE WITH BRAKE APPLIED, VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY, RESULTING IN A COLLISION. MANUFACTURER HAS BEEN NOTIFIED.*AK 2 PEOPLE WERE INJURED IN ACCIDENT. *SLC
NHTSA ID
888765
Incident
Apr 6, 2001
Driver assistance
Filed Jan 18, 2001
Crash reported1 death reported
CAR HAD BEEN RETURNED TO DRIVER AFTER COMING OUT OF A CAR WASH. VEHICLE ACCELERATED OUT OF CONTROL, CAUSING AN ACCIDENT AND FATALITY TO THE DRIVER OF THE CONCORDE. *AK
NHTSA ID
739583
Incident
Sep 18, 1999
AirbagsDriver assistance
Filed Dec 5, 2000
Crash reported1 injury reported
IMMEDIATELY AFTER STARTING CAR & PUTTING IT INTO GEAR, IT TOOK OFF AT A HIGH RATE OF SPEED, EVEN WHILE FOOT WAS ON BRAKE PEDAL. DRIVER SERVED TO AVOID PARKED CARS AND WENT THROUGH A FENCE HITTING A DITCH, WENT ACROSS A STREET, HIT ANOTHER DITCH BEFORE STOPPING. ALSO, THERE WAS NO DEPLOYMENT OF AIR BAGS. *CJ
NHTSA ID
557871
Incident
Oct 1, 2000
BrakesDriver assistanceTransmission
Filed Nov 10, 2000
Crash reported1 injury reported
HAVE RECEIVED NO SATISFACTION FROM CHRYSLER. NO SAFETY DEFEC TLISTED. *AK
NHTSA ID
736094
Incident
Oct 1, 2000
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own