1999 Chrysler Concorde Interior & seats Problems

I FOUND FIVE RECALLS ON THE SAFECAR.GOV SITE, YET I HAVE NEVER BEEN NOTIFIED OF ANY OF THEM. IN APPROXIMATELY 2000-2001, I HAD A FAILURE OF THE DRIVER'S SEAT, WHILE TRYING TO MOVE THE SEAT BACK FOR MORE ROOM, WHERE THE BACK FELL ALL THE WAY DOWN TO A RECLINING POSITION. I WAS NOT ABLE TO MAKE IT STAY UP. THE DEALER AT THE TME REPAIRED IT AT AN APPROXIMATE COST OF $1,100.00. SOMETIME LATER, I READ IN THE NEWSPAPER LATER ABOUT A RECALL FOR THE SEATS, AND TOOK IT TO JOLIET DODGE, JOLIET, IL, WHO IS NOW OUT OF BUSINESS. THEY REFUSED TO DO ANYTHING, TELLING ME I HAD ALREADY HAD IT FIXED, AND REFUSING TO REIMBURSE ME FOR THE COST TO REPAIR. FAST FORWARD TO JULY 2014. WHEN TRYING TO MOVE THE SEAT BACK BY USING THE LEVER FOR THAT AND PUSHING BACK WITH MY BODY, THE SEAT BACK TOTALLY FAILED AGAIN. IT GOES ALL THE WAY DOWN, AND WILL NOT STAY UP. BECAUSE OF THE AGE OF THE CAR, AND THE FACT THAT I AM A RETIREE ON ONLY SOCIAL SECURITY FOR A VERY LIMITED INCOME, AND NOT BEING ABLE TO AFFORD THE COST TO REPAIR, I DID A HOME MADE FIX BY PUTTING MY LARGE PLASTIC COOLER ON THE FLOOR IN BACK OF THE SEAT TO HOLD IT UP. I AM LUCKY THIS HAPPENED WHILE THE CAR WAS IN PARK, NOT MOVING, ELSE I MIGHT HAVE HAD A TERRIBLE ACCIDENT. THE FIRST TIME IT OCCURRED, I WAS DRIVING, BUT HAD NO ACCIDENT.

NHTSA ID

10627733

Incident

Jul 7, 2014

Mileage

171,000 mi

TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR HANDLE BROKE; AS A RESULT SHE WAS UNABLE TO UNLOCK THE DOORS IN ORDER TO EXIT THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE AUTOMATIC LOCKS AND INTERIOR LIGHTS WOULD TURN ON AND OFF. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DECIDED TO GLUE THE HANDLE BACK ON AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIRED THE PROBLEM SINCE THE HANDLE CAME OFF COMPLETELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 85,000.

NHTSA ID

10435478

Incident

Dec 1, 2009

TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 55 MPH, THE FRONT DRIVERS SEAT WOULD RECLINE BACKWARD WITHOUT DRIVER INTENT DUE TO A BOLT SNAPPING. THE CONTACT RECEIVED NOTIFICATION OF A RECALL (NHTSA CAMPAIGN ID NUMBER: 03V035000: SEATS: FRONT ASSEMBLY: RECLINER) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE RECALL REPAIR WAS PREVIOUSLY PERFORMED ON THE VEHICLE AND THE MANUFACTURER WOULD NOT COVER THE COST OF A SECOND REPAIR. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 58,000.

NHTSA ID

10325827

Incident

Mar 14, 2010

WHEN I WAS IN MY CAR ONE DAY, I PARKED AND TRIED TO GET OUT. THE DOOR STUCK AND I THINK THIS WAS BECAUSE THE RUBBER STUCK TO THE DOOR.. IT TOOK ME FIFTEEN MINUTE TO GET OUT OF MY CAR. I HAD TO LIFT UP THE BOTTOM OF THE NOW DETACHED INSIDE PLASTIC FRAME IN ORDER TO GET OUT OF MY CAR. IN ABOUT A YEAR< THE SAME THING HAPPENED TO THE PASSENGER DOOR> MY DAUGHTER TRIED TO GET OUT OF THE VEHICLE AND THE DOOR GOT STUCK... SHE PUSHED THE DOOR AND THE PLASTIC INSIDE FRAME DETACHED FROM THE DOOR THE SAME WAY THE DRIVER'S SIDE DID. NOW WE MUST LIFT THAT DOOR TOO.. THIS HAPPENS ALMOST ALL OF THE TIME AND IF THERE IS AN EMERGENCY AND WE HAVE TO GET OUT, THIS IS A HUGE CONCERN. IF THERE WAS A FIRE OR CRASH.. I MET SOMEONE WITH THE EXACT YEAR AND MODEL CARE AND THEY HAVE THE SAME PROBLEM... PLEASE HELP ME! *TR

NHTSA ID

10266183

Incident

Sep 17, 2006

Mileage

98,000 mi

TL*THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. WHILE DRIVING 45 MPH, THE VEHICLE SHUT OFF AND STOPPED IN THE MIDDLE OF THE FREEWAY. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, ALTHOUGH THE BRAKES AND POWER STEERING FAILED. SOMEONE HAD TO ASSIST HER WITH STEERING THE VEHICLE TO THE SIDE OF THE ROAD. THE POLICE WAS CALLED AND THE VEHICLE WAS TOWED TO THE AUTO REPAIR SHOP. THERE HAD NOT BEEN ANY ENGINE FAILURE PRIOR TO THIS INCIDENT. THE AUTO SHOP STATED THAT ENGINE SLUDGE COATED THE ENGINE. IT WOULD COST $5,000 TO REPLACE THE ENGINE. THE FAILURE MILEAGE WAS 60,000. UPDATED 2/23/09 *CN THE PASSENGER SEAT BELT WAS DIFFICULT TO UNFASTEN AND THE REAR PASSENGER DOOR HAD TO BE OPENED FROM THE OUTSIDE. UPDATED 02/26/09. *JB

NHTSA ID

10251825

Incident

Dec 11, 2008

Mileage

60,000 mi

DT*: THE CONTACT STATED THE DRIVER'S SEAT WAS FRACTURED. A NHTSA RECALL, # 03V035000 WAS PERFORMED ON THE VEHICLE CONCERNING, SEATS: FRONT ASSEMBLY: RECLINER ON 9-23-03 HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL. 08/29/06 THE RIGHT REAR STOP LAMP BLUB HAD TO BE REPLACED AND BOTH FRONT WIPER BLADES WERE REPLACED. *TT

NHTSA ID

10165041

Incident

Aug 9, 2006

Mileage

77,000 mi

DT: THE CONTACT STATED FRONT PASSENGER SEAT BROKE. THE BOLT LOOSENED AND THE SEAT RECLINED ALL THE WAY BACK. NHTSA RECALL 03V0350000 WAS ISSUED ON THE SEAT, BUT IT AFFECTED THE DRIVER'S SIDE ONLY. HE HAD NO CURRENT PLAN TO REPAIR THE VEHICLE.*AK

NHTSA ID

10141770

Incident

Oct 13, 2005

THE DRIVER SEAT BROKE WHEN THE CONSUMER HIT THE BRAKES . THE BOLTS TO THE SEAT BROKE AND THE FRAME TO THE SEAT BUSTED. *JB *TT THE CONSUME SUSTAINED INJURIES TO HIS NECK AND BACK. *NM

NHTSA ID

10119387

Incident

Apr 1, 2004

Mileage

87,000 mi

DT: THE FRONT PASSENGER SEAT RECLINING BOLT BROKE. *JB

NHTSA ID

10121434

Incident

May 5, 2005

Mileage

88,000 mi

CONSUMER HAD THE DRIVER'S SEAT REPAIRED ACCORDING TO NHTSA RECALL CAMPAIGN 03V035000 FOR THE RECLINING SEAT POSITION. NOW THE PASSENGER SEAT BROKE AND COLLAPSED BACK. THE BACK OF THE SEAT WAS STUCK AND WOULD NOT COME UP AT ALL. THE PASSENGERS UNABLE TO SIT UP IN A REGULAR SEATED POSITION. *AK *BF *NM

NHTSA ID

10115332

Incident

Nov 15, 2004

Mileage

40,000 mi

SEAT BOLT RECALL BEING ORDERED. *BF THE DEALER TOLD THE CONSUMER THE RECALL COULD NOT BE PERFORMED BECAUSE THE MECHANISM UNDER THE SEAT MALFUNCTIONED AND SHORTED OUT THE DOOR LOCKING AND TRUNK POPPING CIRCUITRY. *JB

NHTSA ID

10109751

Incident

Jan 3, 2005

RECALL SERVICE FOR DRIVER SEAT BOLTS WAS PERFORMED IN 2003. WHILE LEAVING A STOP LIGHT THE DRIVER'S SEAT UNEXPECTEDLY RECLINED FULLY. THE DRIVER REGAINED CONTROL OF THE VEHICLE AND NO ACCIDENT ENSUED. THE DRIVER SUFFERED MUSCLE STRAIN IN LOWER BACK. NO OTHER DAMAGE OR INJURY. DEALER INITIALLY AGREED TO COVER REPAIR, BUT THREE DAYS LATER CHANGED POSITION AND WILL NOT COVER THE REPAIR.*AK

NHTSA ID

10106142

Incident

Jan 6, 2005

Mileage

105,000 mi

THE INTERIOR LIGHTS STAYED ON, EVEN AFTER THE VEHICLE WAS TURNED OFF, WHICH DRAINED THE BATTERY. CONSUMER HAD TO REMOVE THE FUSE AS A TEMPORARY FIX FOR THIS PROBLEM. THE CAUSE OF THE FAILURE WAS UNDETERMINED. *AK

NHTSA ID

10082124

Incident

Jul 16, 2004

Mileage

76,000 mi

RECALL 03 V 035 000/SEAT BACK RECLINING BOLT. WHILE DRIVING 45 MPH THE DRIVER'S SEAT COMPLETELY RECLINED WITHOUT WARNING. NO ACCIDENT OR INJURY REPORTED, BUT VEHICLE WAS SERVICED FOR THIS RECALL APPROXIMATELY A YEAR AGO. *AK

NHTSA ID

10081647

Incident

Jul 7, 2004

ONE YEAR LATER AFTER CONSUMER RECEIVED NHTSA RECALL LETTER 03V035000 THE SEAT BACK RECLINER UNEXPECTEDLY BROKE. PASSENGER SUSTAINED A CUT ON THE FOREHEAD, AND KNEE BRUISES WHEN HE CAME IN CONTACT WITH THE DASHBOARD. *AK

NHTSA ID

10081614

Incident

Jul 6, 2004

WHILE VEHICLE WAS PARKED DRIVER HEARD A LOUD NOISE. DRIVER'S SEAT COLLAPSED FORWARD. THIS CAUSED THE DRIVER TO SUSTAIN MAJOR INJURIES, AND WAS TRANSPORTED TO THE HOSPITAL. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT RECLINER BOLTS NEEDED TO BE REPLACED. *AK

NHTSA ID

10071487

Incident

Jan 5, 2004

THE PLASTIC TRIM MOLDING, THAT IS BETWEEN THE GLASS AND THE HOOD, IS RATTLING SEVERELY. CONSUMER FEELS THAT THIS MOLDING MAY FLY OFF AT HIGH SPEEDS. ALSO, CONSUMER HAS A PROBLEM WITH THE TRUNK HYDRAULIC LIFTER FAILING TO KEEP THE TRUNK PROPPED UP SAFELY. *AK

NHTSA ID

10067525

Incident

Dec 16, 2003

Mileage

50,000 mi

PLASTIC TRIM MOLDING, THAT IS BETWEEN THE GLASS AND THE HOOD, IS RATTLING SEVERELY. CONSUMER FEELS THAT THIS MOLDING MAY FLY OFF AT HIGH SPEEDS. ALSO, TRUNK LID SPRINGS FAILED TO KEEP THE TRUNK PROPPED UP SAFELY.*AK

NHTSA ID

10067479

Incident

Dec 16, 2003

Mileage

50,000 mi

DRIVER'S SEAT BACK FELL BACKWARDS WHILE DRIVING. DEALER HAD BEEN CONTACTED. *AK

NHTSA ID

10052282

THE SEAT BACK ON MY 1999 CHRYSLER CONCORDE BROKE, ALLOWING THE SEAT BACK TO FALL BACK INTO A RECLINING POSITION. THE CAR WAS TRAVELING AT A SLOW SPEED BECAUSE I WAS MAKING A TURN.*AK

NHTSA ID

10051542

Incident

Jan 2, 2004

Mileage

75,501 mi

DOOR'S AUTOMATIC LOCKING MECHANISM/ POWER WINDOWS FAILED, AND ENGINE WAS MAKING LOUD NOISE . ALSO, AND FRONT ALIGNMENT MALFUNCTIONED TWICE. DEALER NOTIFIED. *AK

NHTSA ID

10042549

Incident

Oct 8, 2003

ON 6/12/03 I FILLED OUT A VEHICLE OWNERS QUESTIONNAIRE ON A 1999 CHRYSLER CONCORDE, VIN [XXX]. ON 8/02/02 I PURCHASED THIS CHRYSLER CONCORDE WITH 48,580 MILES.ON 8/15/02, I TOOK THE CAR BACK TO [XXX] BECAUSE OF ELECTRICAL PROBLEMS, CAR LEAKING OIL, BRAKES STICKING, AND AIR, HEATER,DEFROST,VENTILATION PROBLEMS.UPON ARRIVAL TO [XXX] ON 8/15/02 TO DROP THE CAR OFF TO BE SERVICED THERE WERE 48,620 MILES ON THE ODOMETER. AFTER RECEIVING A PHONE CALL FROM [XXX] DEALERSHIP STATING "THAT THE CAR WAS READY." "AND HAD BEEN SERVICED." AFTER ARRIVING AND GETTING IN THE CAR, I NOTICED THAT THE ODOMETER HAD BEEN CHANGED, BECAUSE IT WAS NOW READING 48,883 MILES. I THEN QUESTIONED [XXX] ABOUT THE ADDITIONAL MILES AND WAS TOLD "BEEN EVERYTHING HAD FIXED." ON 4/15/03, I WAS BACK AT [XXX] HAVING ELECTRICAL PROBLEMS IN THE DASHBOARD. AND THE AIR CONDITIONER WAS BLOWING OUT HOT AIR. IN THE MONTH OF MAY 2003, I RECEIVED A RECALL NOTICE ABOUT THE DRIVER'S SEAT BOLT BEING DEFECTIVE, WHICH MAY BREAK CAUSING THE SEAT TO SUDDENLY RECLINE. I TOOK THE CAR IN ON 5/27/03 TO HAVE THE BOLT REPLACED. AFTER BEING AT THE DEALERSHIP FOR ABOUT TWO MINUTES I WAS TOLD THAT "THE CAR WAS READY TO GO." I ASKED IF THE BOLT HAD BEEN REPLACED? I DO NOT BELIEVE IT HAD BECAUSE IT WAS NOT GONE LONG ENOUGH. I ALSO HAD TO REQUEST A CUSTOMER'S COPY OF THE INVOICE. WHEN I RECEIVED THE INVOICE I NOTICE THAT THE INVOICE STATED THAT THE CAR WAS GRAY. THE CAR IS BLACK. PLEASE LOOK INTO THIS MATTER. THANK YOU [XXX] *AK *SCC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10029035

Incident

Aug 27, 2003

IN MAY 2003, THE CONSUMER MADE AN APPOINTMENT WITH THE DEALER FOR RECALL # 03V035000 REPAIRS CONCERNING SEAT BACK RECLINING BOLT. UPON ARRIVING FOR THE APPOINTMENT DEALER STATED THERE WERE NO PARTS AVAILABLE. CONSUMER HAS NOT RECEIVED A CALL FROM THE DEALER STATING WHEN THE PARTS WOULD BE AVAILABLE.*AK

NHTSA ID

10027177

Incident

May 1, 2003

1999 CHRYSLER CONCORDE ENGINE FAILURE AT 90000 WHILLE WIFE AND CHILDREN IN TRAFFIC ENGINE FAILURE DUE SLUG BUILD UP. MECHANIC SAID IT WOULD COST $4600.00 TO REPLACE ENGINE STILL OWE 11000 ON IT, AND CANT AFFORD TO REPAIR. MECHANIC SAID SLUG BUILD UP IS DUE TO OIL PUMP DESIGN ALSO HAVE AC PROBLEM AND HAVE HAD RADIATOR FAN FAILURE TWICE , SPEED SENSOR FAILURE, BROKEN WINDOW CLIPS, BRAKE SHIMMY , BROKEN RECLINER SEAT BOLTS

NHTSA ID

10025310

Incident

Jun 20, 2003

Mileage

94,233 mi

THE CONSUMER RECEIVED 3 RECALL LETTERS ON THE VEHICLE SINCE OWNERSHIP. IN EVERY INSTANCE, THE CONSUMER CONTACTED THE LOCAL SALES AND SERVICE DEALER FOR A REMEDY. THE DEALER ADVISED THE PARTS WERE NOT CURRENTLY AVAILABLE AND STATED THEY WOULD CONTACT THE CONSUMER ONCE THEY ARRIVED. THE CONSUMER WAS NEVER CONTACTED BY THE DEALER FOR THE REMEDIES, SO THE RECALLS REMAINED OPEN. THE MOST RECENT RECALL INVOLVED THE SEAT BELTS. *JB

NHTSA ID

10019609