RoadVitals

1999 Chrysler Concorde

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
333
Latest Mar 15, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Apr 7, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
27
24 injuries, 3 deaths reported

Overview

Our database contains 333 NHTSA owner-reported complaints for the 1999 Chrysler Concorde, most frequently naming the engine, interior & seats and driver assistance categories. 5 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 147 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

Jan 13, 2004
2,315,768 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
The risk: EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
The remedy: DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER CORPORATIONManufacturer number C45View on NHTSA.gov

SEATS:FRONT ASSEMBLY:RECLINER

Feb 5, 2003
1,066,000 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
The risk: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER CORPORATIONManufacturer number C04View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA03011ClosedEngineering Analysis

AUTO TRANS IGNITION-PARK INTERLOCK

Opened Jul 17, 2003
Closed Jan 30, 2004

THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.

POWER TRAIN:AUTOMATIC TRANSMISSIONLed to recall 04V021000
PE03010ClosedPreliminary Evaluation

THROTTLE CONTROL FAILURE

Opened Feb 27, 2003
Closed Sep 2, 2003

BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceEngine
Filed Mar 15, 2022
Crash reported1 injury reported

The contact owned a 1999 Chrysler Concorde. The contact stated while in a parking lot as he placed the vehicle into Drive, the vehicle revved and accelerated, and the contact had not depressed the accelerator pedal. The contact stated no warning light was illuminated. The contact stated that the vehicle crossed the parking lot, jumped the curb and climbed a small hill and came safely to a stop. The police were called but no report was written. The contact injured his lower back but did not seek medical attention. The vehicle was towed to an independent mechanic and has not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.

NHTSA ID
11456807
Incident
Mar 11, 2022
Mileage
70,000 mi
Fuel system
Filed Jun 28, 2021

The contact owns a 1999 Chrysler Concorde. The contact stated while driving at an undisclosed speed, there was a gasoline odor detected while the vehicle was parked. There was no visible fuel leak on the ground when the contact inspected the vehicle. The dealer was informed of the failure but informed the contact that the vehicle needed to be diagnosed. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the Vin was not under recall. The approximate failure mileage was 248,000.

NHTSA ID
11422559
Incident
Jun 1, 2021
Mileage
248,000 mi
Electrical
Filed Mar 11, 2018
Fire reported

TAKATA RECALL CAR CAUGHT FIRE IN THE FRONT OF THE CAR (DEFROST VENTS) I WENT INSIDE THE STORE WHILE MY CAR WAS PARKED ON THE STREET WHEN I CAME BAC MY CAR WAS SMOKING. FIRE DEPARTMENT SAID IT WAS CAUSED BY FAN MOTOR FAIL.

NHTSA ID
11078612
Incident
Mar 11, 2018
Mileage
150,000 mi
Fuel system
Filed Jun 4, 2017

THERE IS A FUEL LEAK AT THE CONNECTION OF FUEL RAIL AND FUEL LINE 2.7L ENGINE VEHICLE WAS STAIONARY COLD OR HOT MOTOR 6/ 2/ 2017 . THERE WAS A RECALL EARLY 2000 YEAR FOR SAME PROBLEMS .

NHTSA ID
10993103
Incident
Jun 2, 2017
Mileage
161,000 mi
Electrical
Filed Sep 3, 2014

SINCE 2010, THE CAR HAS HAD MANY ELECTRICAL ISSUES THAT HAVE RESULTED IN OVER 5,000 DOLLARS IN REPAIRS AND THE PROBLEMS CONTINUE TO PERSIST. IN 2010, THE CAR BEGAN HAVING INTERMITTENT LIGHTING ISSUES AND FAILURE OF THE TRUNK LATCH OPENING MECHANISM. IN AUG 2010, THE BCM WAS FIXED/REPLACED. SINCE THEN, THE A/C HAS BECOME THE PROBLEM THAT HAS LED TO THOUSAND OF DOLLARS OF REPAIRS. THE PROBLEM IS THAT INTERMITTENTLY THE A/C WILL NOT RESPOND TO CHANGES IN THE TEMPERATURE CONTROLS AND ONLY 180 DEGREE AIR COMES OUT. THE DEALER HAS REPLACED ALMOST ALL MECHANICAL PARTS OF THE A/C AND THE ELECTRICAL CONTROLS WITH THE EXCEPTION OF THE BCM. THE PROBLEM CONTINUES AND NOW THE SO CALL NEW BCM IS NO LONGER UNDER WARRANTY. *TR

NHTSA ID
10630377
Incident
Aug 21, 2010
Mileage
100,636 mi
Interior & seats
Filed Aug 23, 2014

I FOUND FIVE RECALLS ON THE SAFECAR.GOV SITE, YET I HAVE NEVER BEEN NOTIFIED OF ANY OF THEM. IN APPROXIMATELY 2000-2001, I HAD A FAILURE OF THE DRIVER'S SEAT, WHILE TRYING TO MOVE THE SEAT BACK FOR MORE ROOM, WHERE THE BACK FELL ALL THE WAY DOWN TO A RECLINING POSITION. I WAS NOT ABLE TO MAKE IT STAY UP. THE DEALER AT THE TME REPAIRED IT AT AN APPROXIMATE COST OF $1,100.00. SOMETIME LATER, I READ IN THE NEWSPAPER LATER ABOUT A RECALL FOR THE SEATS, AND TOOK IT TO JOLIET DODGE, JOLIET, IL, WHO IS NOW OUT OF BUSINESS. THEY REFUSED TO DO ANYTHING, TELLING ME I HAD ALREADY HAD IT FIXED, AND REFUSING TO REIMBURSE ME FOR THE COST TO REPAIR. FAST FORWARD TO JULY 2014. WHEN TRYING TO MOVE THE SEAT BACK BY USING THE LEVER FOR THAT AND PUSHING BACK WITH MY BODY, THE SEAT BACK TOTALLY FAILED AGAIN. IT GOES ALL THE WAY DOWN, AND WILL NOT STAY UP. BECAUSE OF THE AGE OF THE CAR, AND THE FACT THAT I AM A RETIREE ON ONLY SOCIAL SECURITY FOR A VERY LIMITED INCOME, AND NOT BEING ABLE TO AFFORD THE COST TO REPAIR, I DID A HOME MADE FIX BY PUTTING MY LARGE PLASTIC COOLER ON THE FLOOR IN BACK OF THE SEAT TO HOLD IT UP. I AM LUCKY THIS HAPPENED WHILE THE CAR WAS IN PARK, NOT MOVING, ELSE I MIGHT HAVE HAD A TERRIBLE ACCIDENT. THE FIRST TIME IT OCCURRED, I WAS DRIVING, BUT HAD NO ACCIDENT.

NHTSA ID
10627733
Incident
Jul 7, 2014
Mileage
171,000 mi
Body & structureVisibility
Filed Sep 19, 2013

THE MOLDING BETWEEN THE HOOD AND THE WINDSHIELD FLEW OFF AS I WAS DRIVING IN THE FREEWAY. I WAS DRIVING LIKE I NORMALLY DO ( APPROX. 65MPH), WHEN FWY IS CLEAR OF CARS; THIS IS NOT REASON ENOUGH FOR THIS CAR PART TO FLY OFF. LUCKILY, FWY WAS CLEAR, IF NOT, I COULD OF HAD AN ACCIDENT SINCE IT AFFECTED MY VISIBILITY WHILE DRIVING. ONCE I REPLACE THIS, I WONDER IF NEXT TIME... WILL I HAVE AN ACCIDENT? HOW TO ASK THEY INSTALL IT SO IT DOESN'T FLY OFF? DEALER SAYS THEY MUST INSTALL IT PER MANUFACTURER REQUIREMENTS BUT THE NORMAL WAY IT COMES FROM MANUFACTURER DOESN'T WORK CAUSE IT EVENTUALLY FLIES OFF. I NOTICED THERE ARE COUNTLESS COMPLAINTS REGARDING SAME ISSUE WITH NHTSA. HOW MANY COMPLAINTS ARE NECESSARY FOR IT TO BE RECALLED? *TR

NHTSA ID
10544491
Incident
Aug 8, 2013
Mileage
207,465 mi
Body & structureDriver assistance
Filed Sep 19, 2013
1 injury reported

YESTERDAY I HAD TO GO TO THE HOSPITAL BECAUSE THE TRUNK LID FELL ON MY NECK WHEN I WAS UNLOADING MY TRUNK. THIS CAR HAS AN ELECTRICAL TRUNK THAT OPENS AND THE TRUNK ALSO, HAS A SPRING AIR ROD THAT CONTROLS THE HOLD OF THE OPEN TRUNK. I KNOW THIS FAILED BECAUSE THE TRUNK JUST LOST ITS HOLD ALL OF A SUDDEN AND LANDED ON MY NECK. AS I TRIED TO LIFT IT FROM ABOVE ME (ITS VERY HEAVY- BIG TRUNK), MY LEFT HAND INDEX FINGER BROKE AND MY LEFT ARM AND HAND ARE IN PAIN. NOT TO MENTION, THE SEVERE PAIN I AM UNDERGOING WITH MY NECK. I ALSO BLED A LOT AND IMMEDIATELY WENT TO THE EMERGENCY ROOM. I BELIEVE THIS CAN BE A MANUFACTURING DEFECT DUE TO THE EXCESSIVE WEIGHT OF THIS TRUNK DOOR AND THE DEVICE BEING RELIED ON FOR THE CONTROL OF TRUNK. *TR

NHTSA ID
10544485
Incident
Sep 18, 2013
Mileage
208,992 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

31-006-19

STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

31-003-19

EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Concorde by model year
YearComplaintsRecallsInvestigationsIssue Index
2004401043.3
2003270141.3
2002651144.2
20011064155.0
20003078156.5
1999Viewing3335260.6
19981753255.8
19971342360.3
19961612558.6
19952193962.9
199434841160.9
19933024964.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.