RoadVitals

2000 Chrysler Concorde

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
307
Latest Feb 27, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Apr 7, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
18
6 injuries, 1 deaths reported

Overview

Our database contains 307 NHTSA owner-reported complaints for the 2000 Chrysler Concorde, most frequently naming the engine, interior & seats and body & structure categories. 8 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 97 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

SEATS:FRONT ASSEMBLY:RECLINER

Feb 5, 2003
1,066,000 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
The risk: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER CORPORATIONManufacturer number C04View on NHTSA.gov

STRUCTURE:FRAME AND MEMBERS

Aug 2, 2001
282,470 units potentially affected
The defect: VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES (NON-SUNROOF ONLY) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
The risk: IN THE EVENT OF A CRASH, THERE IS A POTENTIAL FOR INJURY IF THE OCCUPANT'S HEAD WERE TO CONTACT THE B-PILLAR.
The remedy: OWNERS WILL BE SENT A STORAGE BIN ACCESSORY UNIT THAT CAN BE ATTACHED TO THE B-PILLAR ALONG WITH INSTALLATION INSTRUCTIONS. HOWEVER, IF AN OWNER WISHES, THE DEALER CAN PERFORM THE INSTALLATION. OWNER NOTIFICATION BEGAN DECEMBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER CORPORATIONManufacturer number 991View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE03010ClosedPreliminary Evaluation

THROTTLE CONTROL FAILURE

Opened Feb 27, 2003
Closed Sep 2, 2003

BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsBrakesExterior lighting
Filed Feb 27, 2017

IVE BEEN INFORMED OF A LOT OF RECALLS ON MY CAR AND WOULD LIKE THEM FIXED DUE TO SAFETY ISSUES.

NHTSA ID
10957455
Incident
Aug 3, 2015
AirbagsBrakesExterior lighting
Filed Feb 27, 2017
Crash reported

I READ ON THE INTERNET UNDER 2000 CHRYSLER CONCORDE THAT THERE IS A MASTER BRAKE ISSUE IF YOU DON'T HAVE ABS BRAKES. IT AFFECTS THE STOPPING AND THE BRAKES CONSTANTLY RUB. THAT IS THE MAIN CONCERN I HAVE WITH MY CAR.

NHTSA ID
10957454
Incident
Aug 16, 2015
Other / unspecifiedTires & wheels
Filed May 2, 2016

HELLO, ON FRIDAY, FEBRUARY 19TH, I EXPERIENCED A CATASTROPHIC FAILURE OF A YOKOHAMA ICEGUARDIG20 TIRE. THE ENTIRE INSIDE SIDE WALL OF THE TIRE COMPLETELY FAILED. PLEASE SEE ATTACHED DOCUMENT NAMED "YOKO TIRE FAILURE - 2016FEB26.PDF" FOR DETAILS OF THE EVENT A PHOTOS. THE OTHER ATTACHED DOCUMENTS CONTAIN INFORMATION ON THE COST TO REPLACE THE FAILED TIRE. I SUBMITTED CORRESPONDENCE TO YOKOHAMA ON FEBRUARY 26TH, 2016. THEY HAVE NOT RESPONDED IN 60 DAYS SO I AM SUBMITTED TO THE NHTSA TO LODGE A COMPLAINT. THE YOKOHAMA WEBSITE CLEARLY INDICATES THERE IS A FIVE YEAR WARRANTY. HOWEVER, THEY DID NOT RESPOND TO DATE. I AM QUITE DISAPPOINTED WITH THEIR LACK OF RESPONSE. ANY ASSISTANCE WITH THIS ISSUE WOULD BE APPRECIATED. I NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE IN NEARLY THIRTY YEARS OF MY DRIVING EXPERIENCE. MY ENGINEERING BACKGROUND STRONGLY MAKES ME BELIEVE THERE IS AN ISSUE WITH THESE TIRES. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10862678
Incident
Feb 19, 2016
Mileage
188,000 mi
Electrical
Filed Nov 18, 2015

TURN LIGHTS OFF CAR CUTS OFF.

NHTSA ID
10794568
Incident
Nov 16, 2015
Mileage
176,000 mi
Engine
Filed Apr 29, 2015

I WAS LEAVING WORK WHEN THE INCIDENT OCCURRED AND MY LIFE LITERALLY FLASHED IN FRONT OF MY EYES . I ENTERED THE FREEWAY VIA THE MERGE LANE AT APPROXIMATELY 30 MPH. WHEN I ENTERED THE FREEWAY I SLOWLY INCREASED MY SPEED TO 50 MPH. AFTER APPROXIMATELY 3 MILES ON THE FREEWAY THE ENGINE MADE A LOUD KNOCKING NOISE AND SHUT OFF. AT THIS POINT I LOST ALL CONTROL OF THE VEHICLE, I COULD NOT STEER. MY VEHICLE SCRAPPED OFF THE JERSEY BARRIER AND I PUSHED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT STOP. I THEN PUSHED ON THE BRAKE PEDAL AS HARD AS I COULD CAUSING ME TO SKID SIDEWAYS IN THE MIDDLE OF THE ROAD. THERE WAS A VEHICLE BEHIND ME THAT HAD TO SWERVE OUT OF THE WAY TO AVOID HITTING ME AND IN DOING SO HE COLLIDED WITH ANOTHER VEHICLE. I CAME TO A STOP IN THE MIDDLE OF THE ROAD FACING THE WRONG WAY ON THE ROAD. LUCKILY THERE WERE NO INJURIES BUT THIS COULD HAVE BEEN WAY WORST. I TOOK THE VEHICLE TO A MECHANIC WHO ADVISED ME THAT THE ENGINE FAILED DUE TO SLUDGE BUILDUP IN THE ENGINE. HE ALSO STATED THAT THIS IS A COMMON PROBLEM WITH THIS ENGINE MADE BY CHRYSLER. I HAVE CHANGED MY OIL EVERY 3K MILES AND I HAVE PAPERWORK TO PROVE THIS. I CANNOT FOR LIFE OF ME UNDERSTAND HOW A KNOWING PERSON OF THIS PROBLEM CAN TURN AN EYE TO IT WITHOUT DOING SOMETHING ABOUT IT. THIS SITUATION COULD HAVE GONE THE OTHER WAY, CAN WE PLEASE DO SOMETHING BEFORE IT DOES. WHAT IF IT HAPPENS TO YOUR FATHER OR YOUR MOTHER OR YOUR KIDS. THERE HAS TO BE SOMETHING WE CAN DO HERE! THANKS *TR

NHTSA ID
10713658
Incident
Apr 23, 2015
Mileage
101,000 mi
AirbagsElectrical
Filed Nov 15, 2014
1 injury reported

AS I WAS DRIVING MY AIR AG WAS RELEASED. IN DOING SO MY ARM WAS HURT DUE TO THE AIR BEING DEVELOPED. PRIOR TO THAT HAPPENING ANYTIME I WOULD PARK MY CAR AND SET THE ALARM IT WOULDN'T LOCK OR UNLOCK THEN IT WOULD RESET MY RADIO AND LIGHT WOULD START TO FLICKER. *TR

NHTSA ID
10655190
Incident
Oct 6, 2014
Mileage
94,336 mi
Exterior lighting
Filed Sep 19, 2014

I WAS WONDERING IF THERE WAS ANY KIND OF RECALL OR INVESTIGATION ON MY VEHICLE HEADLIGHT LENS I HAVE ORIGINAL LENSES AND THEY ARE CLOUDED OVER LEAVING NIGHT VISIBILITY VERY LOW THANK YOU *TR

NHTSA ID
10637517
Incident
Sep 19, 2014
AirbagsSeat belts
Filed Jul 22, 2014

THERE WAS NO ACCIDENT INVOLVED. ALL OF A SUDDEN THE AIR BAG LIGHT WENT ON AND IT STARTED TO DING ON AND OFF. TOOK TO MECHANIC WHO TOOK TO CHRYSLER DEALER WHO SAID THERE WAS A RECALL BACK IN 2000 REGARDING THE FACT THAT THERE WAS A RECALL CONCERNING THE SEAT BELTS AFFECTING THE AIR BAG LIGHT. NO ONE COULD FIND ANYTHING WRONG WITH THE CAR EXCEPT THE AIR BAG LIGHT CONTINUES TO GO ON EVEN WHEN THE SEAT BELTS ARE NOT CONNECTED. IT IS REALLY BOTHERING ME AS I DRIVE AND THIS NOISE KEEPS BINGING AND THE LIGHT STAYS ON. WHAT IS THE SOLUTION??? *TR

NHTSA ID
10615347
Incident
Mar 10, 2014
Mileage
84,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

31-006-19

STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

31-003-19

EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Concorde by model year
YearComplaintsRecallsInvestigationsIssue Index
2004401043.3
2003270141.3
2002651144.2
20011064155.0
2000Viewing3078156.5
19993335260.6
19981753255.8
19971342360.3
19961612558.6
19952193962.9
199434841160.9
19933024964.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.