2003 Chrysler Concorde

BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.

Strong smell of gas anytime the vehicle runs.

NHTSA ID

11541758

Incident

Mar 12, 2023

TL* THE CONTACT OWNS A 2003 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE VEHICLE IDLED EXTREMELY HIGH AND THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE03010 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

10871164

Incident

Apr 1, 2016

TL* THE CONTACT OWNS A 2003 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE AIR BAG SENSOR LIGHT ILLUMINATED AND THE HORN AND CRUISE CONTROL STOPPED OPERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING IN THE AIR BAGS WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

NHTSA ID

10818320

Incident

Dec 20, 2015

Mileage

95,000 mi

THE CAR COMPLETELY LOST POWER WHILE ON THE HIGHWAY. THIS OCCURRED ON A FEW OCCASION BUT THIS WAS THE SCARIEST. LOSING ALL POWER I COULD ONLY STEER WHEEL AND SLOWLY MOVE TO THE ACCESS ROAD. ALSO THERE HAS BEEN TIMES WHERE I AM STUCK AT A LOCATION BECAUSE CAR WILL NOT START. BATTERY IS NEW SO I DO BELIEVE THERE IS A MANUFACTURE MALFUNCTION AND OR FAULTY PARTS/COMPONENTS. *JS

NHTSA ID

10616994

Incident

Mar 13, 2014

SUDDENLY, THE CLOCK SPRING IN THE STEERING COLUMN FAILED. I HAD NO HORN, CRUISE CONTROL AND THE AIR BAG LIGHT CAME ON. I HAD IT REPLACED AT A COST OF $475. AFTER REPAIR I INSPECTED THE BAD CLOCK SPRING. THE PRINTED CIRCUIT SPRING CABLE CAME LOOSE FROM ITS OUTER CONNECTOR. I DON'T BELIEVE THAT IT WAS ANCHORED PROPERLY OR IT WAS IMPROPERLY DESIGNED. I KNOW OF 2 OTHER PEOPLE WHO HAD THE SAME PROBLEM WITH CHRYSLER CARS. SINCE THE HORN AND AIRBAG FAILED DUE TO THIS PART I BELIEVE THAT IT IS A SAFETY PROBLEM. *TR

NHTSA ID

10614893

Incident

Jul 11, 2014

Mileage

85,000 mi

TL* THE CONTACT OWNS A 2003 CHRYSLER CONCORDE. WHILE THE CONTACT WAS STANDING UNDERNEATH THE TRUNK OF THE VEHICLE IT SUDDENLY CLOSED ON ITS OWN INJURING THE CONTACTS HEAD. THE CONTACT STATED THAT HE CONTINUED TO EXPERIENCE PAIN IN HIS HEAD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THE TRUNK SHOCKS HAD TO BE REPLACED. THE CONTACT PURCHASED THE TRUNK SHOCKS AND REPAIRED THE VEHICLE HIMSELF. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA ID

10458459

Incident

May 7, 2012

Mileage

38,000 mi

2003 CHRYSLER CONCORDE ENGINE 2.7 WITH 74000 MILES ON THE ODOMETER. THE ENGINE COOLANT GOT MIXED WITH THE OIL, NOT EVEN THE 100K MILES RANGE AND NOW I END UP WITH A $9,000 PAPERWEIGHT! ITS NOT FAIR THAT THE "POOR" DESIGN AND THE MISLEADING INFORMATION ON THE OWNERS MANUAL ("THE OWNERS MANUAL SAYS THAT YOU CAN GO 7,500 MILES BEFORE YOUR NEXT OIL CHANGE") HAS SUCH A COSTLY RESULT, $5,000 FOR THE ENGINE REPLACE, AND CHRYSLER IS NOT DOING ANYTHING ABOUT THE PROBLEM, THEY'RE JUST BLAMING THE CONSUMER SAYING WE DIDN'T TAKE CARE OF OUR CARS! MY CAR HAS HAD THE OIL CHANGED AT 3000 MILES EVERY TIME, THAT'S 4500 MILES MORE OFTEN THAN THE RECOMMENDED "SAFE" DISTANCE MENTIONED ON THE OWNERS MANUAL! C'MON PEOPLE THIS IS WRONG AND YOU KNOW IT PLACE A RECALL FOR THIS ENGINE AND KEEP THE REPUTATION YOU GUYS WORK FOR TOO LONG TO ACQUIRE! LOVE CHRYSLERS BUT THIS IS A NIGHTMARE! *TR

NHTSA ID

10365541

Incident

Sep 27, 2010

Mileage

74,523 mi

EVENTS LEADING TO FAILURE: ORDINARY DRIVING, INCLUDING HIGH SPEED ACCELERATION, LOW SPEED ACCELERATION, LOW SPEED DECELERATION, STOPPED, IDLING IN GEAR. 5 OCCURRENCES IN 2000 MILES. ENGINE FAILS COMPLETELY, FOLLOWED BY IMMEDIATE RESTART CAPABILITY. NORMAL OPERATION FOR MANY MORE MILES. CAR'S COMPUTER FAULT CODE REPORT IS CONSISTENT WITH DESCRIPTION CONTAINED IN CHRYSLER RECALL BELOW. CHRYSLER RECALL (NOTIFICATION CODE J18) APPEARED TO ADDRESS THE ISSUE, BUT WAS RESCINDED. WAS TOLD BY DEALER SERVICE DEPT. THAT CHRYSLER IS WORKING ON THE PROBLEM, NO SOLUTION YET (2 WEEKS AFTER RECEIPT OF THE RECALL NOTICE.) DEALER RECOMMENDED THE CAR NOT BE DRIVEN. PRESENT SITUATION: MUST EITHER DRIVE AN UNSAFE CAR OR BE WITHOUT TRANSPORTATION. DATE ENTERED FOR THIS REPORT WAS FIRST OCCURENCE. 4 ADDITIONAL EVENTS CONTINUED THROUGH 2009. TW*

NHTSA ID

10303091

Incident

Oct 15, 2009

Mileage

58,000 mi

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Disinfectant Solution Recommended for COVID-19

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.