2007 Chrysler Crossfire Roadster

REAR WINDSHEILD BECAME UNGLUED FROM MY CONVERTABLE TOP. CALLED CHRYSLER CUSTOMER CARE. THEY SET AN APPOINTMENT WITH A LOCAL DEALER TO CHECK OUT. THEY TOLD ME NOTHING THEY CAN DO FOR ME TO COVER MY PROBLEM. I WAS TOLD THAT IN 2005 THEY COVERED THEM BUT ONLY THAT YEAR. ALL TOPS ARE MADE THE SAME REGUARDLESS OF YEAR. THEY TOLD ME ONLY SOME STATES IT WAS COVERED FOR 2005. I AM NOW LIVING IN FLORIDA, WHICH IS ONE OF THOSE STATES. I FOUND FORAMS ONLINE WITH PLENTY OF COMPLANTS ABOUT THIS PROBLEM. THE DEALER WAS IN CONTACT WITH CHRYSLER AND WAS TOLD IT WAS NOT COVERED.

NHTSA ID

11118138

Incident

Aug 1, 2018

Mileage

32,140 mi

WHILE DRIVING I HEARD A BANG IN THE BACK AND SUDDEN CHANGE OF AIR IN THE CABIN - REAR WINDOW IN MY 2007 ROADSTER SEPARATED FROM THE TOP AND FELL INSIDE - THE ONLY THING THAT PREVENTED IT FROM HITTING ME IN THE HEAD WAS THE ELECTRIC WIRE (DEFROSTER) THAT WINDOW IS ATTACHED TO. I HAD TO GO BELOW SPEED LIMIT TO MAKE IT HOME SAFELY. CHRYSLER DEALERSHIP SAID THERE WAS NOTHING THEY CAN DO AND IT WOULD COST OVER $1,500 TO GET IT REPLACED, BUT TOPS ARE ON BACK ORDER RIGHT NOW AND IT WILL TAKE SEVERAL WEEKS TO GET IT IN. AFTER RESEARCH - SEEMS UNFAIR THAT A KNOWN PROBLEM THAT ALL OWNERS OF THIS CAR FACE WAS NOT ADDRESSED BY THE COMPANY.

NHTSA ID

10905631

Incident

Jun 15, 2016

Mileage

98,000 mi

I HAVE A 2007 CHRYSLER CROSSFIRE CONVERTABLE. AS I WAS DRIVING I NOTICED A WEIRD CHANGE OF NOISE, I SOON REALIZED THAT THE REAR WINDOW WAS 75% DETACHED AND FLOPPING AROUND HELD BY THE DEFROSTER CONNECTION! I WAS ABLE TO SAFELY COME TO A STOP BEFORE IT FLEW OUT OR SHATTERED. CHRYSLER EXPLAINED TO ME THAT THE 10 YEAR 100,000 EXTENDED WARRANTY FOR REAR GLASS ON CHRYSLER CONVERTABLES DOES NOT APPLY TO MY VIN NUMBER? HOW CAN IT APPLY TO SOME AND NOT ALL???? THAT IS UNACCEPTABLE THERE ARE MANY COMPLAINTS FOR THE SAME PROBLEM. THEY OBVIOUSLY KNOW THIS IS A KNOWN DEFECT. ARE THEY WAITING TO CAUSE AN ACCIDENT WHERE THERE IS LOSS OF LIFE? PLEASE HELP

NHTSA ID

10888116

Incident

Jul 22, 2016

Mileage

81,000 mi

I HAVE A 2007 CHRYSLER CROSSFIRE CONVERTABLE. I WALKED OUT TODAY IN MY DRIVEWAY TO FIND MY REAR GLASS WINDOW ON MY CAR HAS DETACHED FROM THE TOP. HAD THIS HAPPENED WHILE DRIVING IM SURE I COULD HAVE CAUSED A SERIOUS ACCIDENT. I CALLED CHRYSLER AT 800-247-9753 AND GAVE THEM MY VIN NUMBER AFTER GOING ONLINE AND SEEING MANY PEOPLE WITH 2005 THRU 2008 CHRYSLER CROSSFIRES REAR WINDOW DETACHED. THEY EXPLAINED TO ME THAT TH 10 YEAR 100,000 EXTENDED WARRANTY FOR REAR GLASS ON CHRYSLER CONVERTABLES DOES NOT APPLY TO MY VIN NUMBER. THAT IS UNACCEPTABLE THEY ARE AWARE OF MANY COMPLAINTS FOR THE SAME PROBLEM. THEY OBVIOUSLY KNOW THIS IS A KNOWN DEFECT. ARE THEY WAITING TO CAUSE AN ACCIDENT WHERE THERE IS LOSS OF LIFE? PLEASE HELP

NHTSA ID

10885383

Incident

Jul 17, 2016

GLUE FAILED ON REAR WINDOW GLUED TO CONVERTIBLE CANVAS TOP. VEHICLE WAS STATIONARY.

NHTSA ID

10884191

Incident

Jul 8, 2016

Mileage

54,000 mi

WHILE PARKED IN MY GARAGE THE REAR WINDOW ON MY 2007 CONVERTIBLE CROSSFIRE BEGAN TO SEPARATE FROM THE TOP. CHRYSLER TOLD ME I HAD TO TAKE IT TO AN UPHOLSTERY SHOP WITH WOULD COST ME $750 - $1400 FOR A NEW TOP. I USED 3M WINDOW WELD AND IT HELD FOR A WHILE BUT THEN BEGAN TO SEPARATE AGAIN. THIS IS THE THIRD TIME IT HAS STARTED TO SEPARATE. I WAS TOLD THAT A NEW TOP WOULD LAST 1-2 YEARS FOR OF COURSE $1400. I STILL SEE NO RECALL FOR THIS DEFECT. THE PROBLEM STARTED IN 2012.

NHTSA ID

10836848

Incident

Nov 15, 2012

Mileage

36,576 mi

I OWN TWO CROSSFIRE CONVERTIBLES; A 2005 AND 2007. IN 2010 MY GLASS FELL OUT OF MY REAR TOP IN THE 2005 CROSSFIRE AT THE AIRPORT . WHEN I GOT BACK IT HAD FALLEN COMPLETELY OUT EXCEPT FOR THE CORD CONNECTING THE DEFOGGER. THIS DAMAGED A COMPUTER PART WHICH COST OVER $1000 IN THE TRUCK FROM WATER. ANYWAY IN JULY OF 2014 THE EXACT SAME THING HAPPENED TO MY 2007 CROSSFIRE CONVERTIBLE. OVER A PERIOD OF A FEW DAYS THE REAR GLASS JUST FELL COMPLETELY OUT. THE GLUE JUST GAVE WAY. ( WHAT EINSTEIN THOUGHT ANY GLUE WOULD HOLD A HEAVY PLATE GLASS WINDOW TO CANVAS ANYWAY). BOTH OF THESES CARS HAVE BEEN ONLY GARAGE KEPT. ANYHOW I TOOK THE CAR TO CHRYSLER AND THEY TOLD ME I WOULD HAVE TO PAY $2540 TO GET A NEW TOP EVEN THOUGH I HAD THE EXTENDED BUMPER TO BUMPER INSURANCE PROTECTION. THE PLAN APPARENTLY DID NOT COVER THE TOP BECAUSE IT WAS CONSIDERED UPHOLSTERY. I PROCEEDED TO TELL THEM THE EXACT SAME THING HAPPENED TO THE 2005. WELL BEHOLD TO MY DELIGHT THERE WAS SO MANY COMPLAINS ON THE 2005 TOP CHRYSLER HAD PUT AN EXTENSION OF THE WARRANTY TO 100,000 OR 10 YEARS. THE 2005 HAD ONLY 40,000 MILES PUT I HAD PURCHASED IN JULY OF 2004 SO I HAD JUST UNDER A MONTH LEFT UNDER THE EXTENDED WARRANTY. SO BY COMPLAINING ABOUT THE 2007 I GOT A NEW TOP ON THE 2005. COURSE NO ONE AT CHRYSLER WOULD HAVE LET ME KNOW , I FOUND OUT ONLY BY CHANCE. A RELIABLE COMPANY WOULD HAVE SENT OUT A WRITTEN NOTICE. I ALSO FIND OUT THAT THE 2007 HAS NO SUCH 100,000 EXTENDED WARRANTY SO I HAVE BEEN DRIVING A CAR WITHOUT A PROPER REAR WINDOW BECAUSE I AM STILL WAITING FOR CHRYSLER TO FIX THE OBVIOUS MANUFACTURE DEFECT. WHY WOULD THEY FIX THE 2005 AND NOT THE 2007 WHICH IS TWO YEARS NEWER WITH THE EXACT SAME PROBLEMS ? MY FAMILY HAVE OWNED NEARLY A DOZEN CHRYSLERS OVER THE YEARS BUT I THINK THE PROBLEMS WITH THESE WINDOWS MAY BE ENOUGH TO KEEP MY FROM EVER BUYING ANOTHER. IT IS JUST POOR BUSINESS.

NHTSA ID

10749932

Incident

Jul 9, 2014

Mileage

35,000 mi

THE REAR WINDOW IS SLOWLY BUT SURELY SEPARATING FROM THE CONVERTIBLE TOP.

NHTSA ID

10726985

Incident

Jun 22, 2015

Mileage

4,940 mi

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

Disinfectant Solution Recommended for COVID-19

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.